Apex Plumbing Pros

What Apex Plumbing Pros does

Apex Plumbing Pros LLC (operating as "Apex Pros Plumbing, Electrical, Heating and Air") is a privately held, Ohio-domiciled home services company headquartered in Columbus that provides plumbing, HVAC (heating, ventilation, and air conditioning), electrical, drain, and sewer services to residential and commercial customers. The company holds three active Ohio trade licenses (HVAC #48260, Plumbing #46793, Electrical #35489) and operates from eight physical offices spanning the Columbus metro (Columbus, Dublin, Gahanna, Lancaster, Newark) and the Dayton metro (Dayton, Huber Heights), enabling dense regional coverage and 24/7 emergency response. Its service portfolio spans routine maintenance, diagnostics, repair, and full-system installation across traditional and tankless water heaters, gas and electric furnaces, heat pumps, geothermal systems, air conditioners, indoor air quality, and electrical infrastructure (panel upgrades, EV chargers, generators, lighting retrofits).

Revenue is generated through three streams: on-site service calls billed per job (professional services), equipment installation and replacement (one-time), and the Care Bear Club preventive maintenance membership plus the Worry-Free Program warranty (subscription/recurring). Pricing is quote-based and not publicly disclosed, with periodic promotional coupons (e.g., $29 AC tune-up, $50 off first repair, $250 off new AC/furnace installation). Go-to-market is direct-to-consumer via inbound phone, online scheduling, and third-party lead marketplaces (HomeAdvisor, Thumbtack, Angie's List), supplemented by a content-marketing blog and multi-platform social media presence. The company is led by President Sammy Ayoub and markets itself as the "Official Plumber of the Columbus Blue Jackets." No outside investors, parent company, or M&A activity is disclosed, and revenue, funding, and ownership structure are not publicly reported.

Name

Apex Plumbing Pros

Legal name

Apex Plumbing Pros LLC

Website

https://apexpros.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Apex Plumbing Pros is a privately held Ohio home services company providing plumbing, HVAC, electrical, drain, and sewer repair and installation to residential and commercial customers across eight offices in the Columbus and Dayton metros.

Ownership category

akta.pro rank

Product category

Residential Home Services (Plumbing, Electrical, HVAC)

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industry

Pipe Installation, Repair & Repiping (HSAOAAAB)

Keywords

• Residential plumbing services
• HVAC repair and installation
• Home electrical services
• Home maintenance programs
• Heating and cooling

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. On-site Service Calls: Billable service calls for plumbing, HVAC, electrical, heating and cooling repairs and installations. Customers pay per job for on-site services including diagnostics, repairs, and replacements.
2. Maintenance Membership Plans: Care Bear Club (HVAC/plumbing) and VIP Maintenance Club programs providing recurring subscription revenue through annual membership fees that include priority service, no dispatch fees, and discounts on services.
3. Equipment Installation and Replacement: Revenue from installing and replacing HVAC systems, furnaces, air conditioners, water heaters, and plumbing fixtures. Often combined with equipment sales.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels12 records

Core offering

Apex Plumbing Pros (operating as Apex Pros Plumbing, Electrical, Heating and Air) is a Central Ohio and Dayton Metro home-services contractor that delivers residential plumbing, electrical, and HVAC repair, installation, and maintenance. The company sells individual service calls, equipment installations, and recurring home-care memberships such as the Care Bear Club, the Worry-Free Program, and Alex Cares. It operates as an LLC founded in 2020 with 11–50 employees serving homeowner customers in Ohio.

Product overview

Apex Plumbing Pros is a home services company offering plumbing, HVAC (heating and air conditioning), electrical, drain, and sewer services. The company operates as a single unified service offering rather than a modular software platform. Core services include Plumbing Services (leak detection, water heaters, gas lines, bathroom remodeling), HVAC Services (AC repair/installation, furnaces, heat pumps, geothermal heating), Electrical Services (panel upgrades, EV chargers, generators), Drain Services (cleaning, repair, yard drains), and Sewer Services (camera inspection, trenchless repair). Additional offerings include the Care Bear Club maintenance membership. Services are delivered through licensed technicians across Central Ohio and Dayton Metro areas.

Differentiator

Problem solved

Functional benefit

Brands

• Care Bear Club: Preventive maintenance plan for HVAC and plumbing systems offering dedicated customer care phone lines, no dispatch fees, discounts, and annual services
• Worry-Free Program
• Alex Cares

Products and services

• Residential Plumbing Services
• Electrical Services
• Heating and Air (HVAC) Services
• Care Bear Club Membership
• Worry-Free Program
• Alex Cares Program

Quantifiable outcome

• Over 10,000 5-star Google reviews demonstrating customer satisfaction
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Roto-Rooter: National plumbing, drain, and sewer service brand offering emergency residential and commercial services. Directly comparable to Apex's core plumbing/drain/sewer offering at the consumer end, though operating at national scale.
• Mr. Rooter Plumbing: Neighborly franchise brand focused on residential and commercial plumbing services. Closely comparable in service mix (plumbing, drain cleaning, water heaters) and franchise-driven multi-trade growth model.
• Benjamin Franklin Plumbing: Neighborly-owned plumbing franchise offering residential plumbing, drain, and water-heater services with an emphasis on punctuality and guarantees. Directly comparable single-trade residential service brand.
• Rescue Rooter / ARS: American Residential Services (ARS) operates HVAC, plumbing, and electrical home services under brands including Rescue Rooter. Directly comparable multi-trade residential services platform.

Broad incumbents

• Authority Brands: Multi-brand home services platform (Authority Brands, parent of Benjamin Franklin Plumbing, Mister Sparky, One Hour Heating & Air). Comparable multi-trade residential services strategy at much larger scale.
• Home Depot Home Services (Installation): Home Depot's installer network provides HVAC, plumbing, water heater, and electrical installation services. Comparable in the equipment-replacement segment, though distribution-led rather than direct-service.
• ServiceMaster Brands: National residential services franchisor across restoration, cleaning, and home services. Comparable in residential services customer base and franchise-driven scale, though adjacent rather than direct in plumbing/HVAC.

Emerging players

• Nexstar Network: Membership-based coaching and best-practices network for residential plumbing, HVAC, and electrical contractors. Comparable in that it serves the same contractor customer base that Apex competes with and benchmarks against.
• CoolToday: Regional multi-trade residential HVAC, plumbing, and electrical services provider in the Southeast. Comparable in multi-trade, regional density, and review-driven local brand strategy.

Others

• Angi (Angi Leads / Angi Ads): Lead-generation marketplace and home services platform that is explicitly used by Apex as a marketing channel. Directly comparable as a customer-acquisition dependency rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/apexpros1
• YouTubeyoutube.com/@apexpros
• Facebookfacebook.com/apexplumbingpros
• Instagraminstagram.com/apexpros1
• TikToktiktok.com/@apex_pros
• LinkedInlinkedin.com/company/apex-plumbing-pros

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Apex Plumbing Pros