What PKCG does

PKCG is a privately held managed IT services provider headquartered in Brisbane, Australia, specializing in the Architecture, Engineering & Construction (AEC) industry and broader built-environment consultancies. The company delivers a vertically-focused managed IT offering spanning 24/7 helpdesk support, server and workstation maintenance, disaster recovery, cloud and infrastructure planning, and office relocations, augmented by a deep BIM/Revit services practice covering implementation, planning and auditing, content development, training, coordination and clash detection, project and office BIM management, and ongoing subscription-based Revit support.

The business operates on a hybrid revenue model combining monthly recurring Complete Support managed-service subscriptions with project-based professional services and BIM engagements. Pricing is quote-based and not publicly disclosed, but the recurring nature of the Complete Support tier and Ongoing Revit Support subscription provide a stable revenue base. Distribution is sales-led and direct, conducted via phone (1300 735 926), dedicated sales and support email channels, a self-service remote support portal, and consulting engagements targeted at AEC firms across Australia.

In January 2024, PKCG announced a strategic partnership with A2K Technologies, an ARKANCE company (backed by France's 100+ year-old Monnoyeur Group), to jointly deliver AEC software and managed IT services across the ANZ region and to extend into the Manufacturing vertical. The company operates from a single Brisbane CBD office (Suite 7B / Level 7, 243 Edward St), supports clients Australia-wide, and is led by Director Chris Farley. PKCG reports operational metrics including a 19-minute average response time and 54,177 support tickets closed in 2023.

Name

PKCG

Legal name

PKCG

Website

https://pkcg.com.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

PKCG is a Brisbane-based managed IT services provider specializing in AEC (Architecture, Engineering & Construction) firms and built-environment consultancies across Australia, offering managed IT support, BIM/Revit services, cloud, and disaster recovery on recurring subscriptions.

Ownership category

akta.pro rank

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly recurring managed IT services with one set monthly fee covering desktop management, server management, 24/7 support, remote access, backup, disaster recovery testing, and preventative maintenance. Offers range from basic maintenance and monitoring to complete fully managed operation.
2. Professional Services: Business IT consulting, project management, BIM management, office relocations, and infrastructure implementation delivered as one-off projects or defined engagements.
3. BIM Services: Specialized BIM services including Revit implementation, BIM planning and auditing, Revit content development, training, office BIM management, project BIM management, coordination and clash detection, and ongoing Revit support (both project-based and monthly subscription).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

PKCG provides managed IT services tailored for the AEC (Architecture, Engineering & Construction) industry in Australia, including 24/7 IT helpdesk, server and workstation support, infrastructure management, and disaster recovery. The company also delivers specialized BIM (Building Information Modelling) services covering Revit implementation, BIM planning and auditing, content development, training, coordination, and clash detection for AEC firms.

Product overview

PKCG offers a comprehensive suite of managed IT services tailored for the AEC (Architecture, Engineering & Construction) industry. The core offering consists of Managed IT Services providing 24/7 IT helpdesk, server/workstation support, and infrastructure management, complemented by BIM Management Services covering the full Revit/BIM lifecycle. These include Revit Implementation, BIM Planning & Auditing, Revit Content Development, Revit Training, Office BIM Management, Project BIM Management, Coordination & Clash Detection, Revit Modelling, and Ongoing Revit Support. Additional services include Business IT Consulting, Project Management, Infrastructure & Cloud solutions, Office Relocations, and Business Continuity & Disaster Recovery.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services including IT helpdesk, server and workstation support/maintenance, 24/7 support, remote control access, server maintenance and backup, disaster recovery testing, and preventative maintenance, delivered as a monthly managed service for AEC businesses.
• BIM Management Services Building Information Modelling management covering Revit implementation, coordination, clash detection, and ongoing project support, designed for architecture, engineering, and construction firms.
• Revit Implementation Full Revit implementation services for clients migrating to Revit from other platforms, including strategic planning, staff communications, standards documents and templates, training, customized content, and smart workflows.
• BIM Planning & Auditing Consulting services for Builders, asset owners, Project Managers, and Consultants to ensure specific and valuable BIM deliverables, including auditing and reporting to validate project BIM execution plans.
• Revit Content Development Custom easy-to-use Revit content development that accelerates modelling and documentation processes while maintaining consistency of standards.
• Revit Training Extensive Revit training covering BIM, Revit, and associated software, customized to suit project types and required deliverables for AEC teams.
• Office BIM Management Oversight of BIM technology used in offices, including research and testing of new technologies with recommendations on ROI and areas for improvement.
• Project BIM Management Setup and planning of models, assistance with complex modelling or documentation workflows, audits, reviews, maintenance, and guidance to project teams for BIM deliverables.
• Coordination & Clash Detection Detailed clash detection and coordination services including reviewing all models, finding and assigning clashes, running coordination meetings, and correcting model clashes.
• Revit Modelling Specialist Revit modelling service for complex projects requiring speed, efficiency, and accuracy.
• Ongoing Revit Support Monthly subscription service providing strategic planning, BIM capability reviews, training, standards, content development, and adoption of new technology for small businesses.
• Business IT Consulting Professional business IT consulting to align IT needs with business strategy, including expert advice for one-off projects or ongoing requirements.
• Project Management Full project management from requirements to maintenance for expansion, downsizing, or improvement of existing IT services.
• Infrastructure & Cloud IT hardware and software planning, procurement, implementation, and support, including entire IT fleet replacement whether onsite or in the cloud.
• Office Relocations Technology-focused office relocation services handling the technology aspects of moving offices for AEC firms.
• Business Continuity & Disaster Recovery Comprehensive backup strategies to safeguard project data against loss, plus detailed recovery plans to quickly restore IT services and data in disaster events.

Quantifiable outcome

• 54,177 support tickets closed in 2023
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• A2K Technologies – an ARKANCE companycoreStrategic or Co-development Partner · 1 January 2024Game-changing partnership between PKCG and A2K Technologies – an ARKANCE company to extend managed IT services offerings across the AEC and Manufacturing industry throughout the ANZ region. The partnership aims to provide businesses with expert AEC professional services and world-class managed IT services, offering a complete AEC software and management package. PKCG brings robust and reliable IT infrastructure support while A2K Technologies brings leading AEC & Manufacturing technology expertise. Underpinned by Monnoyeur Group with 100+ year history, ARKANCE is the largest global provider of digital technology for building, manufacturing and construction industries with coverage across EMEA, USA and APAC in 50 locations across 18 countries.

Scale indicators4 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• IMAGINiT Technologies: IMAGINiT is a North American AEC technology provider offering Autodesk software, BIM services, and managed IT support to engineering and architecture firms. Its combined software + services + vertical focus closely mirrors PKCG's positioning.
• Microdesk: Microdesk is a US-based AEC technology consultancy delivering BIM, managed IT, and Autodesk implementation services to architecture, engineering and construction firms. Its vertical focus and combined IT + BIM service offering are structurally analogous to PKCG's model.
• A2K Technologies (ARKANCE): A2K Technologies is the ANZ arm of ARKANCE, the largest global provider of digital technology for AEC and manufacturing. As PKCG's strategic partner (announced Jan 2024), it offers overlapping AEC software and managed IT services across ANZ and represents both the closest competitor and the primary expansion channel.
• ADAPT (formerly CADD Microsystems): ADAPT is an AEC technology services firm offering Revit/BIM implementation, training, and managed services to architecture, engineering, and construction firms. Its vertical specialization and combined training/services model are comparable to PKCG's BIM and Revit offering.
• Avicado: Avicado is an AEC technology consulting firm providing BIM/Revit implementation, managed IT, and cloud services to architecture and engineering firms in the US. Its services portfolio and AEC-only focus make it a direct functional peer to PKCG.

Regional players

• Cadpro Systems: Cadpro Systems is an ANZ Autodesk partner providing CAD, BIM, and Revit implementation services to AEC firms. Its Autodesk-centric services portfolio and regional footprint overlap with PKCG's BIM services line.
• Origin Digital: Origin Digital is an Australian AEC technology consultancy providing BIM, Revit implementation, CAD, and IT services to architecture and engineering firms. Its ANZ presence and AEC specialization make it a relevant regional peer serving overlapping customers.

Broad incumbents

• Procore Technologies: Procore is a global construction management software platform with growing AEC technology services. While not a direct MSP, it represents a major AEC software incumbent whose expansion into adjacent IT-adjacent services could shape competitive dynamics for AEC-specialist MSPs like PKCG.
• Data#3: Data#3 is one of Australia's largest IT services companies providing managed services, cloud, and security to enterprise and government. It is a broad incumbent that competes with PKCG for AEC IT spend at the larger end of the market.
• Blue Apache: Blue Apache is a larger Australian managed IT services provider offering cloud, infrastructure, and managed services to mid-market and enterprise clients. It represents a scaled generalist MSP competitor that could pressure PKCG on larger AEC contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/wix
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• LinkedInlinkedin.com/company/pkcg

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PKCG