PCS International

What PCS International does

PCS International is a Chicago-area Managed Security Service Provider (MSSP) that has served small and mid-sized businesses for nearly 40 years since its 1986 founding. From a Chicagoland base (Inverness, IL headquarters and a Downtown Chicago office), the firm now supports clients across 20 U.S. states with a 33-person team. Its core offering is a three-tier managed IT portfolio—PCS ServiceIT (co-managed IT starting at $89 per user per month), PCS ManageIT (fully managed IT with vCIO at $159 per user per month), and PCS CompleteIT (all-inclusive IT with hardware lifecycle at $199 per user per month)—with security, monitoring, and documentation embedded as a baseline across every tier rather than sold as an add-on.

The technology stack layers managed cybersecurity (EDR/MDR, firewall and network security, email security, identity and access management, security awareness training) on top of compliance services (HIPAA, SOC 2, PCI, FTC Safeguards), multi-cloud infrastructure management for Microsoft 365, Azure, AWS, and Google Cloud, and backup/disaster recovery. A differentiated vCISO service delivers fractional security leadership to SMBs that cannot justify a full-time CISO, packaged alongside consulting, business continuity planning, and onsite field support. The portfolio is positioned around six verticals: Property Management & Real Estate, Education, Construction & Field Services, Retail & Fitness, Financial & Professional Services, and Nonprofits & Economic Development.

Commercially, PCS operates a sales-led go-to-market combining a Director of Sales and two Senior Account Executives with a parallel Director of Channel Sales, supported by content marketing (educational blog, LinkedIn, Facebook, X), thought-leadership speaking engagements, client testimonials, and inbound CTAs ('Get an Assessment' and 'Speak to an IT Expert'). Revenue mechanics rely on recurring per-user monthly subscriptions plus attach revenue from add-ons such as vCISO, compliance, advanced cybersecurity, cloud migrations, and onsite support. The company remains privately held and founder-led (Ron as President & CEO), with no disclosed institutional funding and one disclosed acquisition (Marcor Technologies, June 2022) executed under a Corporate Development function established in-house.

Name

PCS International

Legal name

PCS International

Website

https://pcsintl.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

PCS International is a Chicago-area Managed Security Service Provider serving small and mid-sized businesses across 20 U.S. states with tiered managed IT, cybersecurity, compliance, vCISO, and multi-cloud services delivered by a 33-person team.

Ownership category

akta.pro rank

Product category

Managed IT and Security Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• Managed IT services
• Managed security services
• Cybersecurity services
• Cloud infrastructure management
• IT consulting

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly subscription revenue from three service tiers (ServiceIT, ManageIT, CompleteIT) providing co-managed IT, fully managed services, and all-inclusive IT including hardware lifecycle management. Pricing is per-user per-month with add-on services available.
2. Professional Services and Add-ons: Additional revenue from add-on services including backup & recovery, compliance support, cloud migrations, cloud services, advanced cybersecurity, penetration testing, and onsite support.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

PCS International is a Managed Security Service Provider (MSSP) delivering managed IT, cybersecurity, and cloud services to small and mid-sized businesses. Its portfolio centers on three subscription tiers (ServiceIT, ManageIT, CompleteIT) covering co-managed, fully managed, and all-inclusive IT with embedded baseline security. Modular add-ons span managed EDR/MDR cybersecurity, compliance, vCISO leadership, cloud infrastructure, backup and disaster recovery, and onsite support.

Product overview

PCS International operates as a Managed Security Service Provider (MSSP) offering a tiered portfolio of managed IT services organized around three core offerings: PCS ServiceIT (co-managed IT for internal teams needing extra capacity), PCS ManageIT (fully managed service with monitoring and vCIO strategy), and PCS CompleteIT (all-inclusive solution adding hardware lifecycle and procurement). Security is embedded as a baseline across all tiers. The portfolio also includes modular add-on services spanning managed cybersecurity with EDR/MDR, firewall/network security, email security, identity management, vCISO services, compliance management for HIPAA/SOC 2/PCI, security awareness training, cloud infrastructure management for Azure/AWS/Google Cloud, Microsoft 365 management, backup and disaster recovery, business continuity planning, IT consulting, vCIO services, and onsite field support.

Differentiator

Problem solved

Functional benefit

Products and services

• PCS ServiceIT

Quantifiable outcome

• Client satisfaction rate
• +1 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Impact Networking: Midwest-based managed IT, cybersecurity, and document management provider serving SMB and mid-market organizations. Comparable to PCS across managed services portfolio, regional presence, and target customer base.
• Thrive: National NextGen/MSP+ cybersecurity platform offering managed cloud, managed security, and compliance services to mid-market clients. Directly competes with PCS in MSSP positioning and SMB/mid-market service tiers.
• NetGain Technologies: Regional MSSP/MSP providing managed IT, managed security, and cloud services to SMB and mid-market clients in the Midwest. Closely comparable to PCS in scale, regional focus, and managed services portfolio.
• Integris: Regional managed IT and cybersecurity provider focused on SMB and mid-market clients in the U.S. Offers managed IT, cybersecurity, and vCISO-style services similar to PCS's three-tier portfolio.
• Corsica Technologies: SMB-focused MSSP and managed IT provider delivering cybersecurity, compliance, and IT management to mid-sized organizations. Comparable to PCS across MSSP positioning, vertical coverage, and recurring pricing model.
• eSentire: Pure-play MDR/MSSP focused on 24/7 security operations, EDR/MDR, and SOC-as-a-service for SMB and mid-market. Comparable to PCS's managed cybersecurity stack including EDR/MDR and continuous monitoring.
• Dataprise: Mid-market and SMB-focused managed IT and cybersecurity services provider with a national footprint. Comparable to PCS across MSSP/managed IT offerings, recurring subscription model, and target customer segments.
• Arctic Wolf: Scaled MDR/MSSP providing security operations, managed detection and response, and vCISO services to mid-market organizations. Overlaps with PCS across managed cybersecurity, vCISO, and compliance advisory offerings.

Broad incumbents

• Trustwave: Large-scale MSSP and cybersecurity services provider offering managed detection, response, SOC, and compliance services across enterprise and mid-market. Overlaps with PCS's MSSP capabilities but at significantly greater scale and geographic reach.

Others

• ConnectWise (including MSP/MSSP partners): Major IT management platform provider whose software and partner ecosystem powers many MSPs/MSSPs serving SMB. Connected to PCS as an adjacent enabling vendor used across the managed services channel rather than a direct service competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/pcsintl
• Facebookfacebook.com/Pcsintl
• LinkedInlinkedin.com/company/pcsintl

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PCS International