What SmartYou does

SmartYou SA is a privately-held Swiss IT managed services provider headquartered in Gland, Vaud, operating exclusively in French-speaking Switzerland since its founding in 2010. The company delivers four integrated service lines to small and medium enterprises (SMEs) as well as regulated verticals (government, healthcare, banking, energy, manufacturing, international organizations): Cloud and Managed Services (24/7 infrastructure monitoring, security operations, governance and reporting, DRP), Modern Workplace (Microsoft 365 and Google Workspace deployments in tiered per-user subscriptions at CHF 15-32/user/month), Cybersecurity (unified Acronis-managed endpoint, identity, email, network and backup protection with Fortinet firewalls), and IT Consulting/Staffing (delegation, Try & Hire, permanent placement). Underlying technology is a hybrid multicloud architecture combining AWS for elastic scale and global content delivery with Exoscale for Swiss data sovereignty, integrated with Microsoft 365, Fortinet, Acronis, Veeam, and Cisco Meraki tooling, operated under ISO 27001-compliant processes with explicit nLPD and GDPR compliance advisory.

The business model is predominantly subscription-based managed services with professional services on top. Revenue mechanics combine per-seat recurring Modern Workplace fees, customizable managed-service SLAs scoped to each customer's environment, project-based cybersecurity implementations (audits, architecture, hardening, monitoring), and IT staffing engagements. Go-to-market is sales-led and consultative: free 30-minute Modern Workplace and cybersecurity diagnostics funnel prospects into tailored quotes, supported by content marketing (blog), SEO, LinkedIn, and referral channels. SmartYou is 100% Swiss-owned with no disclosed institutional investors, no M&A history, and no funding rounds; leadership (CEO Anthony, Key Account Manager Yoan Puaux) drives organic growth across a stated base of 110+ customers and 250+ completed projects with 30-40+ certified specialists.

Name

SmartYou

Legal name

SmartYou SA

Website

https://smartyou.ch

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

SmartYou SA is a 100% Swiss IT managed services provider in Gland serving 110+ SMEs and regulated organizations in French-speaking Switzerland with Cloud and Managed Services, tiered Modern Workplace subscriptions, unified cybersecurity, and IT consulting and staffing.

Ownership category

akta.pro rank

Headquarters

HQ city

Gland

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive IT infrastructure management outsourcing where SmartYou assumes day-to-day management responsibility. Subscription-based model with customizable service levels tailored to customer context, existing skills, budget and priorities. Includes IT operations, security, governance and reporting, and IT optimization.
2. Modern Workplace Packages: Tiered subscription packages for workplace solutions with per-user monthly pricing (CHF 15-32/user/month). Three tiers: Essential (CHF 15), Advanced (CHF 26), Premium (CHF 32). Includes Microsoft/Google workspace setup, security, device management, and voice systems.
3. Cybersecurity Services: Comprehensive cybersecurity management including endpoint protection, identity management, email security, network security, employee awareness training, real-time monitoring, incident response, and data loss management.
4. IT Consulting and Staffing: Consulting services for IT architecture, governance, project management, and optimization. Also includes IT staffing solutions with delegation, Try & Hire (pre-employment testing), permanent placement, and portage salarial services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

SmartYou is a Swiss managed IT services provider delivering 24/7 IT infrastructure management, cloud services, and cybersecurity for small and medium enterprises. The company operates three core service lines: Cloud and Managed Services (infrastructure, monitoring, DRP, governance), Modern Workplace (Microsoft 365/Google Workspace deployments with per-user subscription packages), and Cybersecurity Services (endpoint, identity, email, network protection). Supplemental offerings include IT consulting, flexible IT staffing/portage salarial, and free diagnostic assessments for Modern Workplace and security.

Product overview

SmartYou is a Swiss IT managed services provider offering a comprehensive portfolio of IT services for SMEs. The core offerings consist of Cloud and Managed Services (infrastructure management with 24/7 monitoring, security operations, governance and IT optimization via ISO 27001-compliant processes), Modern Workplace solutions (tiered packages from CHF 15-32/user/month covering Essential, Advanced, and Premium tiers with Microsoft 365 and Google Workspace support), and Cybersecurity Services (unified protection via Acronis interface covering endpoint, identity, email, and network security with Fortinet-based network security). These are supplemented by IT Consulting, flexible IT Resources/Staffing solutions, and free diagnostic services for Modern Workplace and cybersecurity assessments. The company operates exclusively from Switzerland since 2010, serving over 110 customers with a team of 35+ specialists.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud and Managed Services Comprehensive IT infrastructure management for SMEs including 24/7 monitoring of critical systems, flexible On Premise and Cloud infrastructure, network connectivity management, security, backups and disaster recovery planning (DRP), governance, reporting, and IT optimization. Delivered through ISO 27001-compliant processes with customizable service levels.
• Modern Workplace Digital workspace solutions for SMEs providing mobile, collaborative and secure IT environments. Includes Microsoft 365 and Google Workspace implementations with centralized tool and license management, user support, collaborative solutions, continuous monitoring, and certification support. Available in tiered packages (Essential, Advanced, Premium) priced per user per month.
• Cybersecurity Services Complete cybersecurity protection for SMEs covering endpoint, identity, email, network and backup security through a unified Acronis interface with centralized visibility. Includes technical audits and risk assessment, architecture design and data governance, security reinforcement implementation, real-time monitoring, employee awareness training, incident response, and legal compliance support (nLPD, GDPR).
• IT Consulting Expert consulting services covering cloud, network, infrastructure, and Microsoft 365 optimization with specialized expertise in architecture, governance, project management, and IT resource delegation for SMEs in Switzerland.
• IT Resources / Staffing Flexible IT staffing solutions including consulting, delegation, Try & Hire (pre-employment testing), permanent placement, portage salarial, and team outsourcing services for organizations needing flexible IT expertise.
• Free Modern Workplace Diagnosis 30-minute expert consultation evaluating SME IT tools, identifying improvement opportunities, and providing tailored recommendations for Modern Workplace optimization. Offered as lead-generation engagement.
• Free Cybersecurity Diagnostic

Quantifiable outcome

• Support for 80,000-100,000 simultaneous requests during traffic spikes with 24/7 availability
• +3 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and secondary.

• MicrosoftcoreTechnology or IntegrationMicrosoft partnership providing Modern Workplace solutions including Microsoft 365, Teams, SharePoint, Intune, and Azure integration. SmartYou operates as a Microsoft partner offering implementation, security, and management of Microsoft environments for SMEs.
• ExoscalecoreTechnology or IntegrationSwiss cloud provider partnership enabling hybrid cloud solutions that address data privacy concerns and avoid Cloud Act implications. Used in combination with AWS for multicloud strategies emphasizing Swiss data sovereignty.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS partnership for cloud infrastructure enabling auto-scaling solutions for handling high traffic loads (80,000-100,000 simultaneous requests), dynamic resource allocation, and global content distribution via CDN integration.
• FortinetcoreTechnology or IntegrationNetwork security partnership providing next-generation firewalls, network segmentation, secure remote access, and advanced security management. Fortinet equipment administration is a core competency for Level 3 network administrators.
• AcronissecondaryTechnology or IntegrationCybersecurity partnership providing unified Acronis interface for endpoint protection, identity management, email security, network security, and backups with centralized visibility and simplified control.
• Cisco MerakisecondaryTechnology or IntegrationNetwork solutions partnership for network equipment and connectivity solutions.
• VeeamsecondaryTechnology or IntegrationBackup and data protection partnership providing backup solutions complementing managed services offerings.
• Data StoresecondaryTechnology or IntegrationLocal Swiss data center partner collaboration for infrastructure solutions, mentioned in use case for private infrastructure rebuilding in Switzerland.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Others

• BrainServe SA: BrainServe is a Swiss data center and infrastructure provider listed as a SmartYou partner. It is adjacent rather than directly competitive, supplying hosting/colocation that SmartYou uses as part of its managed services stack.
• Bechtle AG: Bechtle is a large European IT systems integrator and managed services provider with significant Swiss presence. It offers overlapping cloud, workplace, and security services but operates across multiple countries and customer sizes.

Direct peers

• UMB AG: UMB is a Switzerland-based IT services company specializing in managed services, cloud transformation, and security with strong Microsoft and security vendor partnerships. It targets a similar SME/mid-market segment with comparable Modern Workplace and security offerings.
• Netrics: Netrics is a Swiss managed services provider offering cloud, workplace, security, and network services to SMEs and enterprises. It directly competes with SmartYou in the same Swiss market with overlapping Microsoft, security, and infrastructure portfolios.
• Allgeier (Swiss operations): Allgeier's Swiss business provides IT managed services, cloud, and security to mid-market and SME customers in Switzerland, directly competing with SmartYou on Modern Workplace, Microsoft 365, and managed security offerings.
• Aveniq: Aveniq is a Swiss IT services provider delivering managed services, cloud, workplace, and security solutions to Swiss SMEs and mid-market firms, with comparable subscription-based offerings and Microsoft-centric technology stack.

Broad incumbents

• Swisscom (Business Customers): Swisscom is Switzerland's dominant telecom operator offering a broad portfolio of managed IT, cloud, and security services to Swiss businesses. It overlaps SmartYou's SME Modern Workplace and security offerings but operates at vastly larger scale and as part of a telecom portfolio.

Regional players

• CANCOM: CANCOM is a leading German/DACH managed services provider offering cloud, workplace, and security services primarily in Germany and Austria. It is comparable in service portfolio and target customer (SME/mid-market) but operates primarily outside Switzerland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/smartyou
• Xx.com/SmartYouExpert
• Facebookfacebook.com/SmartYouSA

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SmartYou