What SAS Global Communications does

FluidOne Ltd. is a UK-headquartered managed services provider founded in 1993, operating from 5 Hatfields, London, with 101-250 employees. The company delivers a 'Connected Cloud' portfolio that combines IT managed services, cyber security, connectivity, and unified communications under a single provider, underpinned by Platform One — described as the UK's most connected network — which serves as the proprietary backbone for SD-WAN, SASE, leased lines, mobile, and IoT solutions. Cyber security is delivered through the wholly-owned CSA Cyber sub-brand, staffed by consultants with MOD and GCHQ backgrounds, offering offensive and defensive security including penetration testing, threat monitoring, and incident response. The product set also includes cloud hosting, backup-as-a-service, disaster recovery, unified communications (8x8, Microsoft Teams Voice, Mitel maintenance), and a growing AI Enablement services line covering Microsoft 365 Copilot integration, custom AI builds, AI-focused cyber and IT services, and data/business intelligence work.

FluidOne serves 2,000+ businesses and 200+ channel resellers globally, with primary customer segments split between UK enterprise and mid-market organisations across verticals including accountancy, construction, finance and insurance, transport and logistics, manufacturing, retail, and professional services. Named reference customers include MetroBank, McLaren, Land Securities, Costain, Ringway, Krispy Kreme, and Accent. Revenue is generated primarily through recurring managed services contracts (IT support, cyber security monitoring, connectivity, communications) supplemented by professional services for AI enablement, cyber consultancy, and custom builds. Pricing is quote-based and not publicly disclosed; billing is described as monthly subscription under tailored enterprise agreements. Distribution combines a direct enterprise field-sales motion, inside sales handling quote requests, and a 200+ channel/reseller programme, with services delivered by in-house specialist teams across the UK. The company holds six ISO certifications (9001, 14001, 20000, 27001, 22301, 27701) and has maintained an NPS above 80 since May 2018 (84 in Q1 2026), more than double the industry average. Leadership comprises Russell Horton (CEO), Colin Mattey (Chairman), and Ben Coleman (Business Development Director).

Name

SAS Global Communications

Legal name

FluidOne Ltd.

Website

https://sas.co.uk

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

FluidOne is a UK-based managed services provider delivering Connected Cloud solutions — IT managed services, cyber security, connectivity, and unified communications — to 2,000+ businesses and 200+ channel resellers, underpinned by its proprietary Platform One network and CSA Cyber security brand.

Ownership category

akta.pro rank

Product category

Managed Network and Communications Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Wired Telecommunications Carriers (517111), Computer Systems Design and Related Services (54151)

SIC

Communications Services, Nec (4899), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG)

akta.pro secondary industries

Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH), Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity) (HDAIAGAF), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)

Keywords

• Managed network services
• Unified communications solutions
• Business connectivity services
• Managed cyber security
• SD-WAN and SASE

Headquarters

HQ city

Horsham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. IT & Cloud Managed Services: Recurring managed services revenue from providing flexible, scalable IT support — network monitoring, data backups, cloud migrations, software management — delivered as an extension of existing IT teams or fully outsourced.
2. Cyber Security Services: Revenue from dedicated CSA Cyber brand providing offensive security (penetration testing, vulnerability assessments) and defensive security (threat monitoring, incident response), with consultants holding MOD and GCHQ backgrounds.
3. Connectivity Solutions: Connectivity services including SD-WAN, SASE, leased lines, business broadband, WAN, mobile (IoT/M2M/roaming SIM cards), and PSTN switch-off solutions, delivered via Platform One.
4. Communications Solutions: Unified communications, SIP trunk solutions, 8x8 Unified Communications, Microsoft Teams Voice, contact centre, and mobile managed services.
5. AI Solutions & Enablement: AI adoption consulting, Microsoft 365 Copilot deployment, custom AI builds, data cleansing, and business intelligence services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

SAS Global Communications designs, deploys, and manages the business networks on which its customers operate, delivering managed connectivity, unified communications, cyber security, and IT services for UK enterprises. Its portfolio is delivered as part of the FluidOne Connected Cloud toolkit, combining the Platform One connectivity backbone with SD-WAN, SASE, UCaaS, mobile/IoT, and CSA Cyber security services. The offering is positioned as a one-stop, single-vendor alternative to fragmented IT and communications providers.

Product overview

FluidOne offers a unified Connected Cloud platform combining IT managed services, cyber security, secure networking, and communications solutions. The core portfolio includes CSA Cyber for security services, Data & AI for artificial intelligence enablement, Platform One as the underlying connected network, SD-WAN and SASE for secure networking, and UCaaS/CCaaS for communications. The company provides end-to-end solutions spanning IT services, cloud hosting, backup and disaster recovery, mobile & IoT, and specialised AI services including Microsoft 365 Copilot integration and custom AI builds. The Connected Cloud toolkit integrates these products to enable secure AI adoption across workforce and applications.

Differentiator

Problem solved

Functional benefit

Brands

• CSA Cyber: Dedicated cyber security brand offering offensive and defensive security services, including penetration testing, vulnerability assessments, threat monitoring, and incident response. Led by experts with MOD and GCHQ backgrounds.

Products and services

• Managed Network and Connectivity Services
• IT Managed Services
• Cyber Security Services (CSA Cyber)
• SD-WAN
• SASE (Secure Access Service Edge)
• Unified Communications (UCaaS)
• Mobile and IoT Services
• Cloud Hosting and Colocation
• AI Enablement Services
• Business Broadband and Leased Line

Quantifiable outcome

• 80+ NPS maintained consistently since May 2018, more than double the industry average
• +3 more outcomes

Named customers7 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationFluidOne offers Microsoft Office 365 & Teams, Microsoft Teams Voice, Microsoft 365 Copilot, and public cloud access solutions. Microsoft platforms are integrated into FluidOne's Connected Cloud toolkit as core components of the AI enablement and communications offerings.
• 8x8coreTechnology or IntegrationFluidOne provides 8x8 Unified Communications as part of its communications solutions portfolio, integrating 8x8's UCaaS platform into the Connected Cloud toolkit.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Gamma Communications: UK-listed provider of business communications, connectivity, and cloud services to mid-market and enterprise. Directly comparable to FluidOne in SIP trunking, UCaaS, broadband/leased line, and indirect channel distribution to UK resellers.
• Daisy Communications: UK managed services provider delivering IT, connectivity, cloud, and unified communications to mid-market and enterprise customers. Closely overlaps with FluidOne's IT managed services, connectivity, and UCaaS portfolio.
• Six Degrees Group: UK cloud and managed services provider focused on secure connectivity, cloud hosting, and managed IT. Comparable to FluidOne in cloud hosting, managed networking, and mid-market IT services delivery.
• TalkTalk Business: UK business connectivity and communications provider serving mid-market and enterprise with broadband, Ethernet, SIP, and UC. Competes head-to-head with FluidOne in connectivity and voice, and also operates a wholesale/channel model similar to FluidOne's reseller base.
• CloudCoCo: UK communications and connectivity platform serving channel resellers and direct customers with broadband, mobile, UC, and cloud services. Closely comparable to FluidOne's reseller-led go-to-market and connectivity stack.

Broad incumbents

• BT Business: UK incumbent carrier and managed services provider offering broadband, leased lines, SD-WAN, UCaaS, and security to enterprise. A broad incumbent that overlaps FluidOne across connectivity, networking, and unified communications, but at much larger scale and with a wider portfolio.
• Virgin Media O2 Business: Major UK business carrier offering connectivity, mobile, UCaaS, and managed networking to enterprise and public sector. Competes with FluidOne across connectivity, SASE/SD-WAN, and unified communications, with broader network assets and mobile integration.

Emerging players

• Aryaka: Global managed SD-WAN and SASE provider with its own private network backbone. Comparable to FluidOne's Platform One-plus-SD-WAN/SASE proposition at international scale, and a competitor in multinational enterprise deals.
• Cato Networks: Pure-play SASE provider converging SD-WAN and security into a global cloud-native platform. Competes with FluidOne's SASE offering and represents the broader vendor threat to managed SASE services built on third-party technology.
• Versa Networks: SD-WAN and SASE technology vendor widely used by UK MSPs and MSSPs. Comparable as an underlying technology supplier to FluidOne's SASE stack and as a competing SASE architecture in customer evaluations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fluidone
• Xx.com/TheSASGroup

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SAS Global Communications