GroupCollect
GroupCollect builds vertical SaaS for the group travel industry, providing GroupCollect Register for online payment and passenger registration and GroupCollect Ops for trip and supplier operations. It serves U.S. tour operators, trip leaders, passengers, suppliers, and destination marketing organizations, monetizing through transaction fees as merchant of record.
- Company typePrivate
- Founded2020
- HeadquartersPanama City, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What GroupCollect does
GroupCollect, LLC is a privately held vertical SaaS company founded in 2020 and headquartered in Saint Augustine, Florida, that builds web-based software for the group travel industry. Its flagship products are GroupCollect Register, a registration and payment platform that has processed hundreds of millions of dollars in online trip payments for tour operators, and GroupCollect Ops, an operations platform for managing inquiries, bookings, and supplier relationships with no subscription fee. GroupCollect Supplier Link extends Ops with two-sided functionality connecting tour operators to venues, attractions, and service providers, while resource centers serve passengers, trip leaders, and administrators. The company monetizes primarily through transaction fees on payment processing, operating as merchant of record via Stripe Connect, with documented fees including a 13% cancelled-transaction settlement fee and 1.5% monthly interest on negative balances; GroupCollect Ops is offered with no subscription fee, suggesting cross-sell of payment volume as the principal revenue lever.
The company serves tour operators, group travel planners, trip leaders, passengers, suppliers, and CVBs/DMOs, with deep domain expertise claimed across its team, including nearly 100 years of combined group travel experience and a senior 2025 hire (Keith Snode) with prior CEO experience at Kaleidoscope Adventures. Distribution is sales-led with demo booking via Calendly, supplemented by a strong event presence at industry conferences including NTA Travel Exchange and ABA Marketplace, a proprietary podcast, and partnerships with Lato (registration pages), Trip Mate (trip protection), and Stripe (payments). Customers are concentrated in the U.S. group travel market, with stated reach extending to international destinations for student and performance travel.
GroupCollect does not disclose revenue, has not raised institutional funding per available sources, and operates with 11-50 employees. The business model is transaction-flow-driven, with merchant-of-record float and fees supplementing per-transaction economics, and the strategic roadmap appears focused on deepening the Register/Ops ecosystem through supplier integrations, insurance, and adjacent vertical segments (CVBs/DMOs) rather than geographic or platform diversification.
GroupCollect firmographics
Firmographics- Name
- GroupCollect
- Legal name
- GroupCollect, LLC
- Website
- https://groupcollect.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- GroupCollect builds vertical SaaS for the group travel industry, providing GroupCollect Register for online payment and passenger registration and GroupCollect Ops for trip and supplier operations. It serves U.S. tour operators, trip leaders, passengers, suppliers, and destination marketing organizations, monetizing through transaction fees as merchant of record.
- Ownership category
- akta.pro rank
GroupCollect industry classification
Industry- Product category
- Travel Management Software
- NAICS
- Other Travel Arrangement and Reservation Services (56159)
- akta.pro primary industry
- White-Label Booking Engine Platforms (SaaS/Widget) (THALADAN)
- akta.pro secondary industries
- Wholesale Groups, Series & Allotments (Group Blocks/Charters/Allotment Contracting) (THAKAJAH), Group & Small-Group Custom Itinerary Planning (THAKAOAF), Group Leisure Retail Travel Agencies (THAKABAJ)
Keywords
Where GroupCollect is headquartered
LocationHeadquarters
- HQ city
- Panama City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
GroupCollect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Transaction-based payments (Register): GroupCollect Register processes payments for tour operators and takes a fee from each transaction. The platform has processed hundreds of millions in online trip payments.
- Subscription model potential: GroupCollect Ops operates with no subscription fee, suggesting alternative monetization models may be employed.
- Merchant of Record Services: Payment processing services where GroupCollect acts as merchant of record, with fees including 13% settlement fee for cancelled transactions and 1.5% monthly interest on negative balances.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom enterprise pricing based on transaction volume and features |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
GroupCollect product offering
Product offeringCore offering
GroupCollect develops and sells web-based SaaS platforms that help tour operators and group travel suppliers manage online passenger registration, trip payments, and operations. Its core products are GroupCollect Register (registration and payment processing with merchant-of-record services via Stripe), GroupCollect Ops (inquiries, bookings, supplier management, and online payments with no subscription fee), and GroupCollect Supplier Link (supplier relationship management).
Product overview
GroupCollect offers a platform-plus-modules architecture for group travel professionals. The core products are GroupCollect Register (registration and payment processing) and GroupCollect Ops (operations management). GroupCollect Supplier Link extends Ops capabilities for supplier relationship management. The company also provides role-specific resource centers for passengers, trip leaders, and administrators, along with a company podcast for industry content.
Differentiator
Problem solved
Functional benefit
Brands
- GroupCollect Register: Registration and payment platform for group travel that helps tour operators process online trip payments
- GroupCollect Ops
- GroupCollect Supplier Link
- GroupCollect The Podcast
Products and services
- GroupCollect Register Web-based registration and payment platform for group travel that enables tour operators to accept online trip payments, manage passenger registrations, trip codes, fundraising, and donations. Has processed hundreds of millions in online trip payments and integrates with Stripe as merchant of record.
- GroupCollect Ops
Quantifiable outcome
- Processed hundreds of millions in online trip payments
- +1 more outcomes
Companies that use GroupCollect
Customer profileSegments5 records
Ideal customer profiles2 records
GroupCollect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
GroupCollect partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- LatocoreLato is a partner providing registration page options integrated with GroupCollect Register. They co-presented at the A Lato Love virtual event in February 2026.
- Green Book ExperienceminorCultural tour provider partnered with GroupCollect to offer unique tour options through the registration platform. Mentioned in A Lato Love event collaboration.
- Trip MatecoreTrip insurance provider offering standard and enhanced trip protection policies for GroupCollect Register users. Documentation and eClaims filing available through GroupCollect platform.
- StripecorePayment processing provider. GroupCollect acts as merchant of record using Stripe Connect for processing credit card and ACH payments. All payment data is stored by Stripe.
- NTA (National Tour Association)coreGroupCollect presents at NTA Travel Exchange annually, showcasing GroupCollect Ops and other platforms to tour operators and suppliers at the Learning Lab.
- ABA (American Bus Association)coreGroupCollect participates in ABA Marketplace annually with multiple Education Bite sessions showcasing product capabilities to the bus and group travel industry.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
GroupCollect competitors and assessment
Company assessmentDirect peers
- Rezdy: Rezdy is a booking and distribution platform for tour operators, activity providers, and resellers. Its booking engine, payment processing, and channel manager compete with GroupCollect Register and Ops for the same SMB and mid-market operator segment.
- WeTravel: WeTravel is a leading online booking and payment platform purpose-built for group travel organizers and tour operators. It directly competes with GroupCollect Register on group-trip registration, payment collection, and itinerary management for the same customer base.
- Bokun: Bokun, owned by Tripadvisor, is a booking and operations management platform for tour operators, activity providers, and resellers. It overlaps with GroupCollect Ops in supplier/booking workflows and competes for the same tour-operator buyer.
- FareHarbor: FareHarbor (owned by Booking Holdings) provides online booking, payment processing, and operations software for tours, activities, and attractions. It competes with GroupCollect on tour-operator registration, payments, and supplier management functionality.
- Trekksoft: Trekksoft (now part of Ventrata) offers online booking, payment, and tour-operator management software for activity and excursion providers. It directly competes with GroupCollect's payment and operations offerings for tour and activity businesses.
- Peek Pro: Peek Pro is a software platform for tour operators and activity providers covering booking, payments, marketing, and operations. It competes with GroupCollect on operator-side SaaS, particularly in experiences and attractions.
- Checkfront: Checkfront provides online booking and reservation management software for tour operators, activity providers, and rental businesses. It overlaps with GroupCollect Ops in supplier booking workflows and with Register in payment collection.
- Tourwriter: Tourwriter is itinerary-building, supplier booking, and operations software for tour operators and DMCs. It competes with GroupCollect Ops and Supplier Link in tour-operator operations and supplier coordination.
- Lemax: Lemax provides a tour-operator SaaS suite covering bookings, operations, CRM, and B2B/B2C portals. It overlaps with GroupCollect's broader platform ambitions, especially for tour operators managing group and FIT business.
Broad incumbents
- Stripe: Stripe is the payment-infrastructure incumbent powering GroupCollect's rails (Stripe Connect). While not a direct group-travel product, Stripe's continued expansion into invoicing, marketplace, and embedded finance could disintermediate parts of GroupCollect's payment value-add over time.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
GroupCollect social profiles
Digital presenceGroupCollect financial estimates
Financial estimateRevenue estimate
Valuation estimate
GroupCollect leadership team
Management profileNumber of profiles
Profiles5 records
GroupCollect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GroupCollect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GroupCollect
What does GroupCollect do?
GroupCollect develops and sells web-based SaaS platforms that help tour operators and group travel suppliers manage online passenger registration, trip payments, and operations. Its core products are GroupCollect Register (registration and payment processing with merchant-of-record services via Stripe), GroupCollect Ops (inquiries, bookings, supplier management, and online payments with no subscription fee), and GroupCollect Supplier Link (supplier relationship management).
Is GroupCollect a public or private company?
GroupCollect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was GroupCollect founded?
GroupCollect was founded in 2020. It employs 11 to 50 people.
Where is GroupCollect based?
GroupCollect is headquartered in Panama City, United States, in the North America region.
How does GroupCollect make money?
Three revenue lines are on record. Transaction-based payments (Register) is the primary driver. The others are subscription model potential and merchant of Record Services.
Who are GroupCollect's main competitors?
Direct peers on record are Rezdy, WeTravel, Bokun, FareHarbor, Trekksoft, Peek Pro, Checkfront, Tourwriter and Lemax. Stripe is listed as a broad incumbent.
Does GroupCollect have an API?
No public API is recorded for GroupCollect.
What industry is GroupCollect in?
GroupCollect's product category is Travel Management Software. Its primary akta.pro industry code is THALADAN, White-Label Booking Engine Platforms (SaaS/Widget), with a secondary code of THAKAJAH, Wholesale Groups, Series & Allotments (Group Blocks/Charters/Allotment Contracting). Its NAICS code is 56159.