Gravity Networks
Gravity Networks is a privately held managed IT services provider founded in 2010, serving 100+ small and mid-sized businesses in Utah and Tennessee with flat-rate per-user subscriptions across managed IT, cybersecurity, cloud, VoIP, and vertical-specific compliance practices.
- Company typePrivate
- Founded2010
- HeadquartersKnoxville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Gravity Networks does
Gravity Networks is a privately held managed IT services provider (MSP) founded in 2010, headquartered in Salt Lake City, Utah with a regional office in Knoxville, Tennessee. The firm delivers fully-managed IT to small and mid-sized businesses across Utah and Tennessee through a flat-rate, per-user monthly subscription model priced at approximately $100–$200 per user per month, with no long-term contracts. Its service portfolio is organized around six core areas — Managed Services, Cybersecurity, Cloud Solutions, Business Continuity, IT Consulting, and VoIP — supplemented by specialized engagement models including Outsourced IT, Co-Managed IT, and reactive IT support.
The firm's underlying technology stack is built on third-party platforms rather than proprietary systems. It integrates Microsoft 365 and Azure for cloud and identity, ScreenConnect for remote support, and vendor security tooling for managed EDR, XDR with deep learning malware detection, 24/7 human-led Security Operations Center, SIEM, and Managed Identity Threat Detection (ITDR). Compliance-as-a-Service covers HIPAA, HITECH, SOC 2, GLBA/FTC Safeguards Rule, and CMMC 2.0 Level 2 readiness for the Defense Industrial Base. Gravity Networks serves six regulated verticals — defense contractors, healthcare, law firms, financial firms, manufacturing, and professional services — where compliance documentation (BAAs, SSPs, POA&Ms, NIST 800-171 mappings) and local on-site service delivery are core requirements. Go-to-market is sales-led and consultative, anchored by a free 30-minute IT assessment, organic SEO across vertical- and geography-specific pages, and direct phone/email outreach through a toll-free number answered by named local engineers.
Gravity Networks firmographics
Firmographics- Name
- Gravity Networks
- Legal name
- Gravity Networks
- Website
- https://gogravity.net
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Gravity Networks is a privately held managed IT services provider founded in 2010, serving 100+ small and mid-sized businesses in Utah and Tennessee with flat-rate per-user subscriptions across managed IT, cybersecurity, cloud, VoIP, and vertical-specific compliance practices.
- Ownership category
- akta.pro rank
Gravity Networks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)
- akta.pro secondary industries
- Cybersecurity Support Operations (SOC Triage, Incident Intake) (BPAAACAF), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK), Managed OT Security Services (MSSP/MDR for ICS/OT) (HDADAJAN)
Keywords
Where Gravity Networks is headquartered
LocationHeadquarters
- HQ city
- Knoxville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Gravity Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services — Recurring Subscription: The primary revenue stream is a flat monthly subscription billed per user. Services include helpdesk, 24/7 monitoring, patching, antivirus, backups, firewall management, and quarterly technology reviews. The model is designed to be predictable for clients with one invoice covering all managed services.
- Per-User Monthly Pricing: Pricing ranges from approximately $100 to $200 per user per month depending on scope (server count, compliance requirements, cybersecurity tooling). This per-user pricing structure forms the basis of recurring monthly revenue.
- Project-Based Services: One-off projects (server replacements, office moves, major migrations, cloud migrations) are quoted separately in writing before work starts. These provide intermittent non-recurring revenue on top of the base subscription.
- Block of Hours / Allocated Consulting: On-demand technical consulting services with scope, timing, and pricing established via email or invoice. Billed at current hourly rates after initial allocation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Fully-managed IT — $100–$200 per user per month |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Gravity Networks product offering
Product offeringCore offering
Gravity Networks is a managed IT services provider (MSP) delivering flat-rate monthly managed IT services to small and mid-sized businesses in Utah and Tennessee. The core offering bundles helpdesk, 24/7 proactive monitoring, patch management, antivirus, backups, firewall management, on-site visits, and quarterly technology reviews on a per-user subscription. It is supplemented by six core service areas — Cybersecurity (managed EDR, 24/7 SOC, identity threat detection, SIEM), Cloud Solutions (Microsoft 365/Azure deployment and migration), Business Continuity (tested backups with written RTO/RPO), IT Consulting (outsourced CIO, technology roadmaps), VoIP (cloud phone systems), and Compliance-as-a-Service — with industry-specific practice areas in defense contracting (CMMC 2.0), healthcare (HIPAA), law (ABA Rule 1.6), finance (GLBA/FTC Safeguards Rule), manufacturing (IT/OT segmentation), and professional services.
Product overview
Gravity Networks offers a unified managed IT services portfolio organized around six core service areas: Managed IT (responsive helpdesk, 24/7 monitoring, patching, security, strategy), Cybersecurity (managed EDR, 24/7 human-led SOC, identity threat detection, SIEM, security training), Cloud Solutions (Microsoft 365 and Azure deployment, cloud backup, identity management), Business Continuity (tested backups, disaster recovery planning, RTO/RPO targets), IT Consulting (outsourced CIO, technology roadmaps, vendor-neutral recommendations), and VoIP (cloud phone systems with texting, video, voicemail transcription). These core services are supplemented by specific sub-products including Compliance-as-a-Service, Endpoint Antivirus with AI/ML, XDR with deep learning malware detection, MDR, SIEM, Email Threat Protection, Security Awareness Training, Dark Web Monitoring, Backup & File Recovery tiers, Two-Factor Authentication, vCIO, Vulnerability Scanning, Cloud Hosting, Firewall Management, and Remote Monitoring & Management. The company also offers engagement models for fully-managed, co-managed, or reactive IT support scopes. Pricing is structured as flat-rate per-user monthly billing with no long-term contracts for managed services.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT / Managed Services Fully-managed IT service providing responsive helpdesk, 24/7 proactive monitoring, patch management, antivirus, backups, firewall management, on-site visits, and quarterly technology reviews for a flat monthly rate per user. Bundles all core IT support into one predictable invoice for small and mid-sized businesses in Utah and Tennessee.
- Cybersecurity Layered security services including managed EDR on every endpoint, 24/7 human-led SOC, managed identity threat detection for Microsoft 365, centralized SIEM logging, security awareness training with phishing simulations, MFA deployment, and vulnerability scanning. Targeted at SMBs needing enterprise-grade security without dedicated in-house security staff.
- Cloud Solutions Cloud infrastructure services covering Microsoft 365 and Azure deployment, tenant management, security configuration, cloud backup with ransomware-resistance, identity and access management with MFA, and migration from on-premises servers with rollback planning.
- Business Continuity Business continuity services including tested backups with written RTO/RPO targets, immutable ransomware-resistant backups (local and cloud), documented disaster recovery plans with named owners and runbooks, restore-test cadence, and cyber-insurance-ready documentation.
- IT Consulting Outsourced CIO services providing a written 2-3 year technology roadmap, vendor-neutral recommendations, quarterly business reviews with leadership, budget planning support, and cloud/AI/automation/cybersecurity strategy.
- VoIP Cloud phone service with business number routing to office, home, cell, or browser; business texting (SMS/MMS), voicemail-to-email with transcription, video meetings, team chat, call recording, and mobile/desktop/desk phone apps.
- Outsourced IT Complete IT department replacement for businesses without internal IT staff. Four-step process: identify (free assessment), plan (written scope and roadmap), implement (onboarding in 30 days), and operate (ongoing management).
- Co-Managed IT Flexible IT support model for businesses with existing internal IT teams. Provides extra bench depth, specialist expertise (cybersecurity, CMMC, cloud), after-hours/on-call coverage, and transition support.
- IT Support (Reactive) Reactive IT support layer providing helpdesk, on-site visits, backup, security, and phones on an as-needed basis. Includes structured cabling, network support and design, office moves, computer consulting, VoIP services, and emergency on-site response.
- Compliance-as-a-Service (CaaS) Standalone compliance tracking service for HIPAA Security, HIPAA Privacy, and SOC 2. Includes training videos and templates, compliance training and audit provision, training assignment and employee attestation logging, automated reminders, and auto-generated completion certificates.
Quantifiable outcome
- Managed IT services typically cost $100–$200 per user per month, all-in, compared to the cost of hiring a full-time IT engineer starting at $80,000/year plus benefits and training.
- +2 more outcomes
Companies that use Gravity Networks
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles7 records
Gravity Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration29 records
AI capability6 records
Feature5 records
Gravity Networks partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Gravity Networks competitors and assessment
Company assessmentDirect peers
- Centre Technologies: Centre Technologies is a Texas-based regional MSP offering managed IT, cybersecurity, cloud, and compliance services to SMB and mid-market clients. Similar service portfolio, vertical focus, and direct-engagement model position it as a close comparable.
- ADNET Technologies: ADNET Technologies is a Connecticut-based managed IT, cloud, and cybersecurity provider serving SMB and mid-market clients with a similar vendor-neutral, vertical-aware approach. Comparable size and service offering mix.
- TekStream Solutions: TekStream Solutions is a Birmingham, AL-based managed services and cybersecurity provider targeting mid-market and regulated clients. Comparable in size, focus on security services, and SMB-to-mid-market customer profile.
- Vivacity Tech: Vivacity Tech is a Pacific Northwest managed IT and cybersecurity provider serving SMBs with flat-rate managed services and 24/7 helpdesk. Closely comparable in business model, pricing structure, and target customer size.
- Corsica Technologies: Corsica Technologies is a similarly-sized regional MSP serving SMB and mid-market clients with managed IT, cybersecurity, and compliance services across regulated industries. Like Gravity Networks, it emphasizes local engineer support and vertical-specific expertise, making it a directly comparable operating model and size.
- MainSpring: MainSpring is a regional managed IT and cybersecurity provider with similar SMB focus and vCIO-driven strategic engagement model. Comparable service portfolio and customer profile to Gravity Networks.
Broad incumbents
- Thrive NextGen: Thrive is a much larger national MSP offering managed IT, cybersecurity, and cloud services across multiple verticals with comparable product breadth but significantly greater scale and geographic reach — a broad incumbent benchmark for Gravity's vertical expansion trajectory.
Regional players
- Kelley Connect: Kelley Connect is a Salt Lake City-based IT services provider operating in Gravity Networks' home Utah market, offering managed IT, VoIP, and document solutions to SMBs. Direct geographic overlap and similar customer profile make it one of the closest head-to-head competitors.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Gravity Networks social profiles
Digital presenceGravity Networks compliance and trust
Trust signalCompliance5 records
Gravity Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gravity Networks leadership team
Management profileNumber of profiles
Gravity Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gravity Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gravity Networks
What does Gravity Networks do?
Gravity Networks is a managed IT services provider (MSP) delivering flat-rate monthly managed IT services to small and mid-sized businesses in Utah and Tennessee. The core offering bundles helpdesk, 24/7 proactive monitoring, patch management, antivirus, backups, firewall management, on-site visits, and quarterly technology reviews on a per-user subscription. It is supplemented by six core service areas — Cybersecurity (managed EDR, 24/7 SOC, identity threat detection, SIEM), Cloud Solutions (Microsoft 365/Azure deployment and migration), Business Continuity (tested backups with written RTO/RPO), IT Consulting (outsourced CIO, technology roadmaps), VoIP (cloud phone systems), and Compliance-as-a-Service — with industry-specific practice areas in defense contracting (CMMC 2.0), healthcare (HIPAA), law (ABA Rule 1.6), finance (GLBA/FTC Safeguards Rule), manufacturing (IT/OT segmentation), and professional services.
Is Gravity Networks a public or private company?
Gravity Networks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Gravity Networks founded?
Gravity Networks was founded in 2010. It employs 11 to 50 people.
Where is Gravity Networks based?
Gravity Networks is headquartered in Knoxville, United States, in the North America region.
How does Gravity Networks make money?
Four revenue lines are on record. Managed IT Services — Recurring Subscription is the primary driver. The others are per-User Monthly Pricing, project-Based Services and block of Hours / Allocated Consulting.
Who are Gravity Networks's main competitors?
Direct peers on record are Centre Technologies, ADNET Technologies, TekStream Solutions, Vivacity Tech, Corsica Technologies and MainSpring. Thrive NextGen is listed as a broad incumbent. Kelley Connect is listed as a regional player.
Does Gravity Networks have an API?
No public API is recorded for Gravity Networks.
What industry is Gravity Networks in?
Gravity Networks's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption), with a secondary code of BPAAACAF, Cybersecurity Support Operations (SOC Triage, Incident Intake). Its NAICS code is 54151 and its SIC code is 7370.