Nerds Support, Inc.
Nerds Support, Inc. is a Miami-based Managed Service Provider founded in 2004 that delivers outsourced IT, cybersecurity, and compliance services on a fixed monthly subscription to SMB and mid-market clients in regulated industries including accounting, financial services, healthcare, and manufacturing across the U.S. and internationally.
- Company typePrivate
- Founded2004
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Nerds Support, Inc. does
Nerds Support, Inc. is a Miami, Florida-based Managed Service Provider (MSP) and Managed Security Services Provider (MSSP) founded in 2004 that delivers outsourced IT, cybersecurity, and compliance services to small and mid-market businesses, primarily in regulated industries including accounting and CPA firms, financial services and wealth management, healthcare providers, logistics, and manufacturing. Its core product set spans Managed IT Services, Managed Security Services, Managed Compliance Services (SOC 2, HIPAA, GLBA, IRS Pub 4557, FTC Safeguards Rule), Backup & Disaster Recovery, Cloud Solutions, Cybersecurity, and supporting offerings such as IT Consulting, QuickBooks Hosting, IT Automation & DevOps, Depot Services, and VoIP — packaged as an outsourced IT department on a fixed monthly subscription.
The underlying technology is an integrated managed services stack assembled from best-of-breed vendor partnerships rather than proprietary IP: Microsoft (Azure, Microsoft 365), SentinelOne (endpoint protection), Cynet (next-gen cybersecurity platform, Gold Partner status as of March 2025), Dell, VMware, Citrix, Veeam, StorageCraft, SonicWall, Barracuda, Webroot, 3CX, Intuit QuickBooks, Global Relay, and Comcast Business. The company is SOC 2 Type 2 certified, delivers 24/7/365 support with claimed 3-second average call answer and 15-minute average issue response times, and operates from a Miami headquarters (4155 SW 130 Ave Suite 103) plus regional offices in Weston, West Palm Beach, and Pinecrest. No proprietary patents or trademarks are disclosed.
The business model is a consultative direct-sales motion with free IT assessments and Calendly-scheduled consultations, content-marketing-driven lead generation (SEO-targeted South Florida landing pages, blog, email), and a fixed-rate monthly subscription revenue model supplemented by project-based professional services, QuickBooks hosting, VoIP, and depot services. Customers are SMB and mid-market firms in the U.S. with a stated international clientele; the CEO is Scott Richman and the company is privately held with no disclosed funding rounds, parent, or subsidiary relationships.
Nerds Support, Inc. firmographics
Firmographics- Name
- Nerds Support, Inc.
- Legal name
- Nerds Support, Inc.
- Website
- https://nerdssupport.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Nerds Support, Inc. is a Miami-based Managed Service Provider founded in 2004 that delivers outsourced IT, cybersecurity, and compliance services on a fixed monthly subscription to SMB and mid-market clients in regulated industries including accounting, financial services, healthcare, and manufacturing across the U.S. and internationally.
- Ownership category
- akta.pro rank
Nerds Support, Inc. industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)
Keywords
Where Nerds Support, Inc. is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Nerds Support, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive IT department services provided as a monthly subscription covering system maintenance, remote monitoring, cybersecurity, cloud solutions, and strategic IT management at predictable fixed cost.
- Managed Security Services (MSSP): Dedicated cybersecurity monitoring and protection services for organizations requiring advanced threat detection and compliance support.
- Professional Services: IT consulting, project-based implementations, QuickBooks hosting, VoIP phone services, depot services, and DevOps automation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed Rate Monthly Subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Nerds Support, Inc. product offering
Product offeringCore offering
Nerds Support, Inc. provides outsourced managed IT services that function as a full IT department for SMBs and mid-market organizations. The offering bundles 24/7/365 support, remote monitoring, cybersecurity, cloud solutions, backup and disaster recovery, and managed compliance (SOC 2, HIPAA, GLBA) into a fixed-rate monthly subscription. Service is delivered primarily to regulated industries including accounting, financial services, healthcare, logistics, and manufacturing.
Product overview
Nerds Support, Inc. is a Miami-based Managed Service Provider (MSP) offering a comprehensive portfolio of IT services delivered as an integrated managed services platform. The core offerings include Managed IT Services (full outsourced IT department), Managed Security Services (MSSP), Managed Compliance Services, and Cloud Solutions, supplemented by specialized services including Backup & Disaster Recovery, Cyber Security, IT Automation & DevOps, IT Consulting, QuickBooks Hosting, Depot Services, and VoIP Phone Services. The company operates on a fixed-rate model providing 24/7/365 support with SOC 2 Type 2 certification, serving clients across the U.S. and internationally with a focus on regulated industries including accounting, financial services, logistics, and manufacturing.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 3-second average call answer time
- +2 more outcomes
Companies that use Nerds Support, Inc.
Customer profileSegments5 records
Ideal customer profiles4 records
Nerds Support, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature4 records
Nerds Support, Inc. partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- CynetcoreCynet Gold Partner offering next-generation cybersecurity protection including advanced threat detection, incident response, and automated security orchestration.
- Comcast BusinessminorBusiness Class Partner for Comcast business telecommunications and networking services.
- SentinelOnecorePartner for endpoint protection and autonomous endpoint security solutions.
- MicrosoftcoreMicrosoft Partner for Azure cloud services, Microsoft 365, and enterprise solutions integration.
- Intuit QuickBookscoreAuthorized QuickBooks Hosting Partner recognized by Intuit for cloud-based accounting software hosting.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Nerds Support, Inc. competitors and assessment
Company assessmentDirect peers
- Integris: Mid-sized US managed services provider offering managed IT, cybersecurity, backup/DR, and compliance services to SMB and mid-market clients — comparable service mix, vertical orientation, and recurring-fee structure to Nerds Support.
- Dataprise: Mid-Atlantic US-based managed services provider delivering outsourced IT, cybersecurity, and cloud services to SMB and mid-market clients — directly comparable in service portfolio, vertical focus (regulated industries), and subscription model to Nerds Support.
- Alliant Cybersecurity: MSSP specializing in cybersecurity, compliance, and managed detection & response for SMBs in regulated industries (financial services, healthcare) — directly comparable to Nerds Support's MSSP and managed-compliance practice.
- BCI Networks: Smaller US-based MSP focused on regulated professional services firms (accounting, legal, financial) — closely comparable to Nerds Support's vertical specialization in CPA and wealth-management practices.
- Ntiva: US-based MSP/MSSP providing managed IT, cybersecurity, and cloud services for SMBs across multiple regulated verticals — closely mirrors Nerds Support's full outsourced-IT-department positioning, recurring subscription model, and compliance-driven differentiator.
- Atlantic.Net: US managed hosting, cloud, and managed security provider serving SMBs with hosting-plus-managed-services bundles — overlapping with Nerds Support's QuickBooks hosting, cloud, and MSSP offerings.
- EvoTec IT / Evolve IP: US managed services and cloud communications provider delivering managed IT, hosted voice, and contact center services to SMB and mid-market clients — overlapping with Nerds Support's managed IT, VoIP, and cloud services portfolio.
Broad incumbents
- Kaseya: Large platform vendor serving the broader MSP ecosystem with RMM, PSA, and security tools — not a direct competitor but a key ecosystem participant whose partner economics and product roadmap shape MSP unit economics across the industry, including Nerds Support's.
- ConnectWise: Major MSP platform vendor providing PSA, RMM, cybersecurity, and business management solutions — indirect comparator representing the broader incumbent tooling ecosystem that competing MSPs and Nerds Support both leverage.
- IBM Managed Services (IBM Technology Expert Labs / Managed Infrastructure): Global incumbent offering managed infrastructure, security, and cloud services across enterprise and mid-market — represents the larger-scale competitive context and consolidation pressure that smaller specialized MSPs like Nerds Support face from above.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Nerds Support, Inc. social profiles
Digital presenceNerds Support, Inc. compliance and trust
Trust signalCompliance1 record
Nerds Support, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nerds Support, Inc. leadership team
Management profileNumber of profiles
Profiles1 record
Nerds Support, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nerds Support, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nerds Support, Inc.
What does Nerds Support, Inc. do?
Nerds Support, Inc. provides outsourced managed IT services that function as a full IT department for SMBs and mid-market organizations. The offering bundles 24/7/365 support, remote monitoring, cybersecurity, cloud solutions, backup and disaster recovery, and managed compliance (SOC 2, HIPAA, GLBA) into a fixed-rate monthly subscription. Service is delivered primarily to regulated industries including accounting, financial services, healthcare, logistics, and manufacturing.
Is Nerds Support, Inc. a public or private company?
Nerds Support, Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Nerds Support, Inc. founded?
Nerds Support, Inc. was founded in 2004. It employs 11 to 50 people.
Where is Nerds Support, Inc. based?
Nerds Support, Inc. is headquartered in Miami, United States, in the North America region.
How does Nerds Support, Inc. make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are managed Security Services (MSSP) and professional Services.
Who are Nerds Support, Inc.'s main competitors?
Direct peers on record are Integris, Dataprise, Alliant Cybersecurity, BCI Networks, Ntiva, Atlantic.Net and EvoTec IT / Evolve IP. Broad incumbents are Kaseya, ConnectWise and IBM Managed Services (IBM Technology Expert Labs / Managed Infrastructure).
Does Nerds Support, Inc. have an API?
No public API is recorded for Nerds Support, Inc..
What industry is Nerds Support, Inc. in?
Nerds Support, Inc.'s product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEADAJ, Governance, Risk & Compliance (GRC) Managed Services. Its NAICS code is 54151 and its SIC code is 7370.