Smart Rx
Smart Rx is a French pharmacy management software vendor and wholly-owned subsidiary of Cegedim Group, providing LGO and AI-powered dispensing tools (Phealing, Posolog.IA) to 2,000+ independent pharmacies across France.
- Company typePrivate
- Founded1989
- HeadquartersBoulogne-billancourt, France
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Smart Rx does
Smart Rx is a French pharmacy management software vendor and wholly-owned subsidiary of Cegedim Group, headquartered in Boulogne-Billancourt. Founded in 1989, the company builds and operates LGPI, a logiciel de gestion d'officine (LGO) used by 2,000 to 2,200 independent pharmacies across France, covering dispensing, stock, accounting, patient records, and regulatory reporting. The platform is delivered through 15 regional agencies and partnerships with major pharmacy groupements including Giphar, Mutualpharm, and Evolupharm, supported by Ségur du Numérique, HDS, ISO 27001, and MSSanté certifications that are mandatory for serving the French pharmacy market.
The product portfolio has expanded beyond core LGO into a connected pharmacy stack: NEV (Nouvelle Exploitation Virtuelle, 2022), the Antares 46 release with the new Claude Bernard Interface (2025), the Mes Apps marketplace, and teleconsultation and loyalty modules. Most strategically, Smart Rx has layered proprietary AI on top of the dispensing workflow, launching Phealing Secur.IA (prescription verification, 97% claimed accuracy, 2.5x error reduction) and Posolog.IA (posology assistance) in 2024. These AI features are sold as paid add-on modules, signaling a shift from pure subscription LGO toward modular, value-based pricing.
The business model is primarily a subscription model sold either directly to independent pharmacies or indirectly via groupement partnerships. Revenue is not publicly disclosed, but the combination of 2,000-2,200 pharmacy clients, 501-1,000 employees, and a 15-agency footprint is consistent with a $50M-$100M revenue band. Customer concentration is low; growth is moderate and driven by ARPU expansion (AI add-ons, groupement services, marketplace) rather than new logo acquisition, with the French pharmacy market acting as both the structural anchor and the geographic ceiling.
Smart Rx firmographics
Firmographics- Name
- Smart Rx
- Legal name
- SMART RX
- Website
- https://smart-rx.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Smart Rx is a French pharmacy management software vendor and wholly-owned subsidiary of Cegedim Group, providing LGO and AI-powered dispensing tools (Phealing, Posolog.IA) to 2,000+ independent pharmacies across France.
- Ownership category
- akta.pro rank
Smart Rx industry classification
Industry- Product category
- Pharmacy Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)
- akta.pro secondary industry
- Medication Adherence & Smart Drug Delivery (Connected Inhalers, Pens, Pill Dispensers) (HLACAPAH)
Keywords
Where Smart Rx is headquartered
LocationHeadquarters
- HQ city
- Boulogne-billancourt
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Smart Rx business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- LGO Software Subscription: Smart Rx generates revenue primarily through annual or multi-year subscription licensing of its pharmacy management software (LGO). The software is provided as a service with regular updates, technical support, and cloud hosting included.
- AI Module Add-ons (Phealing): Additional revenue from AI-powered modules such as Phealing Secur.IA and Posolog.IA, which are offered as premium add-ons to the base software subscription.
- Module Extensions: Revenue from optional modules including Smart Location (equipment rental), Smart Rx Achats (purchasing), Smart Rx Perf (performance analytics), and security modules (Secure Video, Secure Cash, etc.).
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
Smart Rx product offering
Product offeringCore offering
Smart Rx develops and sells a comprehensive pharmacy management software (LGO - Logiciel de Gestion d'Officine) used by independent pharmacies and pharmacy groupments across France for billing, patient management, inventory control, regulatory compliance, and dispensing operations. The platform is centered on the NEV (Nouvel Espace de Vente) touchscreen sales interface and augmented by an ecosystem of add-on modules and an AI-powered prescription verification engine (Phealing). It is sold as a subscription with regular updates, technical support, and Cegedim.cloud hosting included.
Product overview
Smart Rx is a comprehensive pharmacy management software ecosystem (plateforme) comprising a core LGO (Logiciel de Gestion d'Officine) augmented by multiple integrated modules and a partner application marketplace. The core Smart Rx software handles billing, patient management, stock control, and regulatory compliance, built around the NEV (Nouvel Espace de Vente) touch-screen sales interface. AI-powered add-ons include Phealing Secur.IA for real-time prescription verification and Posolog.IA for automated posology label generation. Dedicated modules cover performance analytics (Smart Rx Perf), purchasing (Smart Rx Achats), medical equipment rental (Smart Location), stock management (Logi-Stock), dynamic pricing (Smart Rx Tag), intelligent pickup (Smart Case), teleconsultation (Maiia Officine), security systems (Secure Video, Portique, Cash, Flux, Data), and group management (Smart 360 Groupement). The Mes Apps marketplace provides access to curated partner applications. The software is natively integrated with French digital health infrastructure including Ségur du numérique tools, MSSanté/Mailiz, Mon espace santé, Dossier Pharmaceutique, and the Claude Bernard drug database. Smart Rx is a subsidiary of the Cegedim Group.
Differentiator
Problem solved
Functional benefit
Brands
- NEV (Nouvel Espace de Vente): The new sales interface of the Smart Rx pharmacy management software.
- Phealing
- Smart 360 Groupement
- Maiia Officine
- Smart Location
- Smart Rx Perf
- Smart Rx Achats
- Smart Rx Logi-Stock
- Smart Rx Tag
- Smart Case
- Secure Video
- Secure Cash
- Secure Flux
- Secure Data
- Smart Rx Portique
- Posolog.IA
Products and services
- Smart Rx LGO (Logiciel de Gestion d'Officine) Flagship pharmacy management software serving as the central platform for all pharmacy operations: billing, patient management, stock control, regulatory compliance (Ségur du numérique), and digital health integrations. Coordinates all modules and applications within the Smart Rx ecosystem. Targeted at independent French pharmacies and pharmacy groupments.
- NEV (Nouvel Espace de Vente) Redesigned touch-screen sales interface module of the Smart Rx LGO featuring step-by-step dispensing guidance, customizable dashboards, and color-coded status indicators. Provides real-time visibility of patient and prescriber data during transactions. Enables ~1-hour staff onboarding.
- Phealing Secur.IA AI-powered prescription verification module that analyzes prescriptions in real time during dispensing, detecting drug interactions, contraindications, dosage errors, and falsification in approximately 2 seconds. A certified digital medical device. Reduces double-control time from 1 hour to under 5 minutes daily.
- Posolog.IA AI-powered posology label printing solution that automatically recognizes prescription dosage instructions and generates personalized, printable posology labels and medication plans for patients, improving treatment adherence.
- Smart Rx Perf Performance monitoring module providing customizable dashboards for analyzing pharmacy revenue, margins, vaccination campaigns, and pricing policy in real time.
- Smart Rx Achats Purchasing management module for handling orders from wholesalers and distributors, including receiving, control, invoicing, and merchandise returns.
- Smart Location Medical equipment rental management module enabling pharmacies to manage rental of medical devices to patients, including tracking, billing, and inventory.
- Smart Rx Logi-Stock Remote stock management module allowing pharmacies to manage inventory from a mobile terminal, enabling stock counts and management from outside the main pharmacy location.
- Smart Rx Tag Electronic shelf label solution for dynamic price management and pricing policy automation, enabling real-time price updates across the pharmacy.
- Smart Case Intelligent pickup locker system allowing patients to collect medications outside pharmacy hours, with secure PIN or QR code access to designated compartments.
- Maiia Officine Teleconsultation module integrated with Smart Rx for managing new pharmacy missions including pharmaceutical interviews, TROD, screening, and remote consultations.
- Smart 360 Groupement Group pharmacy management solution enabling pharmacy networks and groups to coordinate operations, share data, and manage multiple affiliated pharmacies from a unified platform.
- NEV Mobile Mobile version of the NEV sales interface allowing pharmacists to process sales and dispensing from mobile devices within or outside the pharmacy.
- Secure Video Video surveillance module for pharmacy security monitoring, integrated with the Smart Rx ecosystem for physical security management.
- Smart Rx Portique Anti-theft gate system integrated with Smart Rx for retail security management at pharmacy entrances.
- Secure Cash Automated cash handling and self-checkout system for pharmacies, enabling automatic payment processing and reducing manual cash management.
- Secure Flux Secure internet access solution providing protected network connections for pharmacy systems, preventing unauthorized access and cyber threats.
- Secure Data Data security module for protecting pharmacy information systems and sensitive patient data within the Smart Rx ecosystem.
- Croix de Pharmacie Pharmacy cross (green cross) signage and associated hardware equipment for pharmacy identification and visibility.
- Mes Apps (Partner Application Marketplace) Curated partner application marketplace integrated within Smart Rx, providing access to pre-validated third-party applications audited for technical compatibility and regulatory compliance (Ségur, HDS).
Quantifiable outcome
- Phealing reduces dispensing errors by 2.5x
- +5 more outcomes
Companies that use Smart Rx
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles2 records
Smart Rx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability10 records
Feature18 records
Smart Rx partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Cegedim (Parent Group)coreSmart Rx is a wholly-owned subsidiary of Cegedim Group, a health technology and services company with 50+ years of experience, €654M+ revenue in 2024, and nearly 6,700 employees. Cegedim provides infrastructure, security (Cegedim.cloud with HDS, ISO certifications), and resources for R&D and continuous software development.
- Cegedim.cloudcoreCegedim.cloud provides cloud hosting services for Smart Rx with data centers exclusively in metropolitan France. Certifications include ISO 27001, ISO 20000, HDS (Health Data Hosting), ISO 27017, and ISO 27018. Regular security audits by approved organizations ensure data protection compliance.
- Cegedim.cloudcoreData hosting partner ensuring GDPR/RGPD compliance, HDS certification, and multi-standard security (ISO 27001, ISO 20000, ISO 27017, ISO 27018). All health data stored exclusively in France.
- PhealingcorePhealing provides Secur.IA (AI-powered prescription verification) and Posolog.IA (automatic posology label printing) modules integrated natively into Smart Rx LGO. Phealing is featured on the 'Mes Apps' platform as an approved partner application.
- DocashopminorExclusive partner for hardware, equipment, and consumables for Smart Rx customers. Smart Rx customers are automatically recognized on Docashop for streamlined purchasing. Services include touch screens, card readers, printer supplies, and more.
- MutualpharmminorRegional pharmacy network (Auvergne-Rhône-Alpes) representing 71 member pharmacies. Mutualpharm supports deployment of new pharmacy missions and provides training for members on Smart Rx solutions.
- GipharminorMajor French pharmacy groupment network. Giphar members use Smart Rx software for their pharmacy operations, with Michel Guth at Pharmacie de l'Île Napoléon as a reference customer.
- EvolupharmminorPharmacy groupment network including Pharmacie de la Poste in Grand-Charmont as a reference customer using Smart Rx for clinical mission support.
- FEIMAminorFederation of pharmacy software publishers. Smart Rx's DG Grégory Cobena serves as VP of FEIMA. Phealing is integrated natively with two FEIMA-member LGOs.
- MagdaléonminorPharmacy groupment using Smart 360 solution. DG Constant Kuder testimonials about Smart 360 being a strong ally for the Magdaléon groupement.
- Claude BernardcoreFirst French drug database, also a Cegedim subsidiary. Integrated into Smart Rx with redesigned interface providing comprehensive medication information, contraindications, interactions, and therapeutic alternatives.
Scale indicators16 records
Recent moves5 records
Expansion highlights5 records
Smart Rx competitors and assessment
Company assessmentDirect peers
- Pharmagest Interactive (Equasens): Leading French pharmacy management software vendor (LGO) with a larger installed base across independent pharmacies and groupements. Directly competes with Smart Rx on core LGO functionality, AI dispensing security, and groupement offerings in the same French market.
- Winpharma: French pharmacy management software vendor serving independent pharmacies and groupements. Competes head-to-head with Smart Rx in the French LGO market with overlapping feature sets including dispensing, stock, and patient management.
- POS (Pharmacy Operating System): French pharmacy software vendor offering LGO solutions to independent pharmacies and groups. Direct competitor to Smart Rx in the French market with comparable dispensing and regulatory compliance feature sets.
Broad incumbents
- McKesson (EnterpriseRx): US-headquartered pharmacy technology and distribution giant with pharmacy management software (EnterpriseRx). Comparable as a pharmacy operations platform serving independent and chain pharmacies, though focused on the North American market.
- CompuGroup Medical (CGM): European healthcare IT incumbent with pharmacy software solutions across multiple countries. Comparable in offering LGO-style pharmacy management platforms with regulatory integrations; broader portfolio gives CGM cross-country scale advantages.
- Veradigm (Allscripts): Large healthcare IT vendor with pharmacy management offerings alongside broader clinical and EHR portfolios. Comparable as a software vendor serving pharmacies within a wider healthcare-IT suite, though primarily US-focused.
Regional players
- BestRx: US pharmacy management software for independent pharmacies. Comparable as an independent-pharmacy-focused LGO, but operates regionally in the US rather than competing directly in France.
- Rx30: US pharmacy management software serving independent pharmacies. Comparable as an LGO-type platform for independent pharmacy operations, but operates in the US rather than France, making it a regional rather than direct competitor.
- PDX Group: US pharmacy technology provider offering pharmacy management systems to independent and chain pharmacies. Comparable in pharmacy operations software but US-focused, providing a regional benchmark for Smart Rx's independent pharmacy GTM.
Emerging players
- Maiia (Doctolib subsidiary): French teleconsultation and patient booking platform that is already integrated into Smart Rx via the Maiia Officine module. Comparable as a healthcare workflow platform with partial overlap on new pharmacy missions and teleconsultation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Smart Rx social profiles
Digital presenceSmart Rx compliance and trust
Trust signalCompliance7 records
Smart Rx financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smart Rx leadership team
Management profileNumber of profiles
Profiles2 records
Smart Rx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smart Rx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smart Rx
What does Smart Rx do?
Smart Rx develops and sells a comprehensive pharmacy management software (LGO - Logiciel de Gestion d'Officine) used by independent pharmacies and pharmacy groupments across France for billing, patient management, inventory control, regulatory compliance, and dispensing operations. The platform is centered on the NEV (Nouvel Espace de Vente) touchscreen sales interface and augmented by an ecosystem of add-on modules and an AI-powered prescription verification engine (Phealing). It is sold as a subscription with regular updates, technical support, and Cegedim.cloud hosting included.
Is Smart Rx a public or private company?
Smart Rx is a private company. It is classified as corporate owned and is currently operating.
When was Smart Rx founded?
Smart Rx was founded in 1989. It employs 501 to 1,000 people.
Where is Smart Rx based?
Smart Rx is headquartered in Boulogne-billancourt, France, in the Europe region.
How does Smart Rx make money?
Three revenue lines are on record. LGO Software Subscription is the primary driver. The others are AI Module Add-ons (Phealing) and module Extensions.
Who are Smart Rx's main competitors?
Direct peers on record are Pharmagest Interactive (Equasens), Winpharma and POS (Pharmacy Operating System). Broad incumbents are McKesson (EnterpriseRx), CompuGroup Medical (CGM) and Veradigm (Allscripts). Regional players are BestRx, Rx30 and PDX Group. Maiia (Doctolib subsidiary) is listed as an emerging player.
Does Smart Rx have an API?
No public API is recorded for Smart Rx.
What industry is Smart Rx in?
Smart Rx's product category is Pharmacy Management Software. Its primary akta.pro industry code is HLALABAL, Virtual Pharmacy & Medication Management Integration Platforms, with a secondary code of HLACAPAH, Medication Adherence & Smart Drug Delivery (Connected Inhalers, Pens, Pill Dispensers). Its NAICS code is 5132 and its SIC code is 7372.