Tech Americas
Tech Americas is a privately held technology process outsourcing and managed IT services firm founded in 2011, headquartered in Texas, delivering field services, a proprietary NOC monitoring platform (Netformant), and staff augmentation/BPO services to MSPs, nation-wide service providers, and service integrators across North America with selective European and Asian market presence.
- Company typePrivate
- Founded2011
- HeadquartersKaty, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Tech Americas does
Tech-Americas USA, Inc., doing business as Tech Americas, is a privately held technology process outsourcing and managed IT services firm founded in 2011 and headquartered in Chappell Hill, Texas. The company delivers three core service lines: (i) Field Services, providing global on-site technical smart hands, deployment support, 24/7/365 break/fix, structured cabling, fiber optics, and indoor/outdoor Wi-Fi deployment; (ii) Netformant, a proprietary Network Operations Center (NOC) monitoring platform that supplies around-the-clock network resource monitoring, outage and remediation support, and full-cycle IT management across desktop, cloud, and server environments; and (iii) Staff Augmentation and BPO Services, providing Tier 1, 2, and 3 certified network engineers (CCNA/CCNP/CCIE, Juniper, Cradlepoint, Adtran), dedicated project management, contact center services, and inbound/outbound salesforce support.
The business operates a B2B, sales-led, consultative go-to-market model targeting industry-leading Managed Service Providers (MSPs), nation-wide service providers, service integrators, and organizations across telecom, retail, paralegal, and finance sectors. Revenue is generated primarily through multi-year service contracts, project-based engagements, and managed services agreements under quote-based pricing. Delivery is anchored by a wholly owned Central America operations hub that enables nearshore and offshore execution, with a Canadian subsidiary (Tech Americas Canada, Inc., active since 2017) serving all 10 provinces, and selective presence in European and Asian markets.
The company was co-founded by Tom Voss (President) and Rodrigo Chanchan (Vice President) and remains founder-controlled with no disclosed institutional investors, parent entities, or external funding rounds. The leadership team includes a VP of Staffing (15+ years BPO experience, MBA), a PMP-certified Director of Program Management overseeing Field Services across the US and Latin America, and a Director of Business Development. Tech Americas has been recognized on the Inc. 5000 list of America's fastest growing private companies.
Tech Americas firmographics
Firmographics- Name
- Tech Americas
- Legal name
- Tech-Americas USA, Inc.
- Website
- https://tech-americas.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Tech Americas is a privately held technology process outsourcing and managed IT services firm founded in 2011, headquartered in Texas, delivering field services, a proprietary NOC monitoring platform (Netformant), and staff augmentation/BPO services to MSPs, nation-wide service providers, and service integrators across North America with selective European and Asian market presence.
- Ownership category
- akta.pro rank
Tech Americas industry classification
Industry- Product category
- IT Managed Services and Technology Process Outsourcing
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)
- akta.pro secondary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
Keywords
Where Tech Americas is headquartered
LocationHeadquarters
- HQ city
- Katy
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Tech Americas business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Field Services: On-site technical smart hands, deployment support, 24/7/365 break/fix support, structured cable systems, fiber optics, Wi-Fi services. Revenue generated through service contracts and project-based engagements.
- Staff Augmentation and BPO Services: Provision of certified network engineers (Tier 1, 2 & 3), managed network service support, dedicated project management, and contact center services. Revenue model based on resource allocation and staffing contracts.
- Managed IT Services: Full-cycle IT management, desktop/cloud/server performance monitoring, Wi-Fi network management through the Netformant platform. Ongoing managed services contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based pricing tailored to customer requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Tech Americas product offering
Product offeringCore offering
Tech Americas is a global technology process outsourcing company that delivers on-site field services (smart hands, deployment, installation, break/fix support), managed IT services through its proprietary Netformant NOC monitoring platform, and staff augmentation and BPO services (certified network engineers, project management, contact center, and salesforce staffing) to MSPs, nation-wide service providers, and service integrators.
Product overview
Tech Americas is a technology process outsourcing and managed services company offering three primary service lines: Netformant (a proprietary network monitoring platform for 24/7 NOC operations, performance monitoring, and Wi-Fi network management), Field Services (global on-site technical deployment, smart hands support, infrastructure installation/migration/maintenance, and structured cable/fiber optics), and Staff Augmentation/BPO Services (certified network engineers, project management, contact center, and salesforce staffing). The company operates as a single unified service offering rather than a modular software platform.
Differentiator
Problem solved
Functional benefit
Brands
- Netformant: Proprietary monitoring platform that allows the NOC (Network Operations Center) to provide around the clock network resource monitoring, outage and remediation support.
Products and services
- Netformant Proprietary Network Operations Center (NOC) monitoring platform providing around-the-clock network resource monitoring, outage detection, remediation support, full-cycle IT management, desktop/cloud/server performance monitoring, and Wi-Fi network management for enterprise customers.
- Field Services Global on-site technical smart hands and deployment support including installation, upgrade, management, relocation, and maintenance of infrastructure, covering LAN/WAN deployment, VoIP implementation, fiber optics, indoor/outdoor Wi-Fi (design, installation, heatmapping), 24/7/365 break/fix support, and structured low voltage cable systems with DMARC extensions for enterprise clients.
- Staff Augmentation and BPO Services Professional staffing solutions providing Tier 1, 2, and 3 certified network engineers, managed network service support, dedicated project management, contact center services (customer care and account support), and outbound and inbound salesforce support to fill roles at any organizational level for enterprise customers.
Companies that use Tech Americas
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Tech Americas technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Tech Americas partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SolidigmminorTech-America currently lists the Solidigm 122.88TB D5-P5336 enterprise SSD at $37,128, indicating a product listing/reseller relationship for enterprise hardware products.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Tech Americas competitors and assessment
Company assessmentDirect peers
- Black Box Corporation: Black Box provides IT infrastructure field services, network deployment, and onsite support across North America and globally — directly comparable to Tech Americas' Field Services line, including break/fix, structured cabling, and Wi-Fi deployment. Both compete for the same MSP and service integrator buyers.
- Pomeroy (IT Services): Pomeroy delivers IT field services, managed services, and staffing for enterprise clients across the US, matching Tech Americas' three-line model (Field Services, managed IT, and staff augmentation) and serving similar MSP/integrator customers.
- Mastech: Mastech is a US IT staffing and services firm providing certified technical resources and managed services to enterprises and technology providers. Directly comparable to Tech Americas' Staff Augmentation/BPO and Netformant managed services offerings.
- ASGN Incorporated (Apex Systems): ASGN, via Apex Systems, provides IT staffing, managed services, and large-scale technology deployment support across North America, closely mirroring Tech Americas' certified engineer staffing and field deployment model for enterprise and MSP customers.
- Insight Global: Insight Global is a large US staffing and managed services firm providing IT, engineering, and contact center talent. Comparable to Tech Americas' Staff Augmentation and BPO Services line, including Tier 1/2/3 certified engineer placement.
Broad incumbents
- Convergint Technologies: Convergint is a global systems integrator specializing in security, network, and IT infrastructure deployment with global field services. Overlaps with Tech Americas on LAN/WAN deployment, Wi-Fi services, and structured cabling for enterprise customers.
- Computacenter: Computacenter is a UK-headquartered enterprise IT infrastructure services provider with US operations delivering managed services, field deployment, and IT supply chain. Comparable at scale to Tech Americas as a broad incumbent spanning field services and managed IT.
- Presidio: Presidio is a US-based IT solutions integrator providing managed services, field deployment, and staffing across networking, cloud, and security. Overlaps with Tech Americas' Field Services and Netformant offerings for enterprise and provider customers.
- Unisys: Unisys is a global IT services and managed infrastructure provider with significant North American field services and NOC operations. Comparable as a broad incumbent offering overlapping managed services, monitoring, and IT staffing capabilities.
Emerging players
- Ntiva: Ntiva is a US managed IT services and field support provider serving small and mid-market enterprises, with NOC capabilities and onsite technical support. Comparable at similar scale to Tech Americas across managed services and break/fix support, though not as staffing-heavy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Tech Americas social profiles
Digital presenceTech Americas financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tech Americas leadership team
Management profileNumber of profiles
Profiles5 records
Tech Americas subsidiaries and ownership
Company hierarchySubsidiaries2 records
Tech Americas funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tech Americas M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tech Americas
What does Tech Americas do?
Tech Americas is a global technology process outsourcing company that delivers on-site field services (smart hands, deployment, installation, break/fix support), managed IT services through its proprietary Netformant NOC monitoring platform, and staff augmentation and BPO services (certified network engineers, project management, contact center, and salesforce staffing) to MSPs, nation-wide service providers, and service integrators.
Is Tech Americas a public or private company?
Tech Americas is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tech Americas founded?
Tech Americas was founded in 2011. It employs 51 to 100 people.
Where is Tech Americas based?
Tech Americas is headquartered in Katy, United States, in the North America region.
How does Tech Americas make money?
Three revenue lines are on record. Field Services are the primary driver. The others are staff Augmentation and BPO Services and managed IT Services.
Who are Tech Americas's main competitors?
Direct peers on record are Black Box Corporation, Pomeroy (IT Services), Mastech, ASGN Incorporated (Apex Systems) and Insight Global. Broad incumbents are Convergint Technologies, Computacenter, Presidio and Unisys. Ntiva is listed as an emerging player.
Does Tech Americas have an API?
No public API is recorded for Tech Americas.
What industry is Tech Americas in?
Tech Americas's product category is IT Managed Services and Technology Process Outsourcing. Its primary akta.pro industry code is BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix), with a secondary code of EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC). Its NAICS code is 8112 and its SIC code is 8744.