What SecureCom Ltd does

SecureCom Ltd is a New Zealand-based managed IT services provider headquartered in Auckland, with additional offices in Wellington and the Hawkes Bay/Manawatu region. Founded circa 2005 (the firmographic record lists 2002) and now operating as a subsidiary of Sharp Corporation NZ following Sharp's March 2026 acquisition, the company serves more than 200 customers and approximately 4,000 end users across New Zealand with a portfolio spanning managed network, cloud, security, data protection, and IT supply services. Its flagship proprietary offering is TotalNET, a cloud-managed SD-WAN service running over a redundant fibre network with 3G/4G mobile failover, complemented by TotalNET Zero Trust (a SASE deployment integrating Cisco Meraki SD-WAN with Netskope for ZTNA, SWG, CASB, and FWaaS), DataPROTECT (unified backup across on-premises, cloud, and SaaS workloads including AWS, Azure, GCP, Microsoft 365, Google Workspace, Salesforce, GitHub, and Atlassian), BackupASSURE (a Securecom-built compliance dashboard with restore testing and recovery metrics), and DataDISCOVER (data mapping and classification).

The company monetises through recurring managed service contracts on a monthly subscription basis, hardware and software procurement with lifecycle management fees, technology leasing on 36-month operating leases (notably Microsoft Surface devices at indicative pricing of NZ$61-$95 ex-GST per device per month), and professional services for SASE assessment, cloud migration, and security projects. Go-to-market is sales-led, with dedicated account management for key and corporate clients, a separate Securecom Direct service desk for SMBs, and channel partnerships with Microsoft (Gold Partner, Surface Authorised Partner, Silver Security competency), Cisco Meraki, Netskope, Arctic Wolf, Veeam, HP, VMware, Telstra, and distributors Ingram and Westcon-Comstor. The company is ISO 27001 certified, holds New Zealand Privacy Act 2020 compliance, and operates a local New Zealand data centre for in-country backup hosting.

SecureCom's customer base spans healthcare (Malaghan Institute, Radius Care, Mercy Hospice, Geneva Healthcare, New Zealand Health Group), retail (Liquorland, with a 128-store TotalNET rollout), automotive (Armstrong Motor Group), financial services (ORIX), food manufacturing (Epicurean Dairy), and port operations (Port Taranaki), with several multi-year anchor agreements including 5-year deals with Radius Care and NZ Health Group. In May 2026, shortly after the Sharp acquisition, SecureCom announced a partnership with Arctic Wolf to deliver AI-led managed security operations. The company has been recognised with multiple Reseller News Innovation Awards (2020, 2021, 2022, 2025), the Cyber Excellence Awards 2024, and the Microsoft New Zealand Partner Awards 2021 Surface category.

Name

SecureCom Ltd

Legal name

Securecom Ltd

Website

https://securecom.co.nz

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

SecureCom Ltd is a New Zealand-based managed IT services provider delivering managed network, cloud, security, data protection, and IT supply services to over 200 customers and 4,000 end users, now operating as a subsidiary of Sharp Corporation NZ.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

akta.pro primary industry

Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH)

akta.pro secondary industries

Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)

Keywords

• Managed IT services
• Cloud network services
• Data protection
• Cybersecurity services
• IT procurement

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive managed service offering including IT support, network management, cloud solutions, and security services. Revenue generated through ongoing managed service contracts with monthly pricing.
2. IT Procurement & Supply Services: Hardware and software procurement, lifecycle management, and supply services. Revenue from product sales, lease financing arrangements, and lifecycle management fees.
3. Technology Leasing: Flexible finance solutions for technology procurement including Microsoft Surface devices. Operating lease model with 36-month terms and options for deferred payments.
4. Professional Services: Implementation, migration, and consulting services for SASE deployment, cloud migration, and security assessments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

SecureCom Ltd is a New Zealand managed IT services provider that delivers end-to-end IT, connectivity, cloud, and cybersecurity solutions to New Zealand businesses. Its portfolio includes managed network services (led by TotalNET cloud network-as-a-service and TotalNET Zero Trust SASE), cloud backup and recovery (DataPROTECT, DataDISCOVER, BackupASSURE), managed security services, and IT procurement/lifecycle management, supported by a 24/7 NZ-based service desk and ISO 27001 certification.

Product overview

Securecom Ltd is a New Zealand managed services provider offering a comprehensive portfolio of IT solutions organized around five core service areas: Network Solutions (led by TotalNET), Security Services (enhanced by Arctic Wolf partnership), Cloud Solutions (led by DataPROTECT), Managed Services, and Supply Services. The flagship network product is TotalNET, a premium Cloud Network as a Service that includes TotalNET Zero Trust for SASE capabilities combining Cisco Meraki SD-WAN with Netskope SASE. The data protection portfolio includes DataPROTECT (unified backup and recovery), DataDISCOVER (data assessment), and BackupASSURE (compliance monitoring). Security offerings are anchored by the Arctic Wolf AI-led security operations partnership. Supply services include Lifecycle Management Solutions, Microsoft Surface devices, and HP Accidental Damage Protection. The company operates as a one accountable NZ provider model with 24/7 NZ-based service desk and holds Microsoft Gold Partner status.

Differentiator

Problem solved

Functional benefit

Brands

• TotalNET: New Zealand's premium Cloud Network as a Service offering managing clients' full network stack from end user through to the application, providing 24/7 managed SD-WAN via a fully redundant fibre network.
• TotalNET Zero Trust
• BackupASSURE
• DataDISCOVER
• DataPROTECT
• LifeCycle Management Solutions (LCM)
• TotalCARE
• IdentityCARE

Products and services

• TotalNET New Zealand's premium Cloud Network as a Service that manages clients' full network stack from end user through to application, delivering 24/7 managed SD-WAN over a fully redundant fibre network with built-in 3G/4G mobile failover. Targets NZ enterprises and multi-site businesses.
• TotalNET Zero Trust (SASE) Fully managed SASE service for New Zealand and Australia combining Cisco Meraki SD-WAN for the secure network edge with the Netskope SASE platform for the secure service edge, delivering Zero Trust security (ZTNA, SWG, CASB, FWaaS) through one policy plane.
• TotalCARE Comprehensive IT support solution covering implementation, managed services, and ongoing IT support, used as the umbrella offering under multi-year IT services agreements (e.g., 5-year agreement with Radius Care).
• IdentityCARE Threat protection and user education program that reduces phishing and security risks through identity protection and security awareness training, deployed at NZ enterprise clients such as Epicurean Dairy.
• DataPROTECT Unified data protection service with built-in cybersecurity offering immutable backups, vulnerability scanning, and protection across on-premises, cloud (AWS, Azure, GCP), and SaaS environments (Microsoft 365, Salesforce, Google Workspace, GitHub, Atlassian) with local New Zealand storage options.
• DataDISCOVER Data mapping and classification service using advanced tools to identify critical data, map locations across on-premises, cloud, and SaaS environments, and build tailored protection strategies based on RTOs and RPOs.
• BackupASSURE Securecom-built application providing full compliance visibility and confidence in every backup through a centralized compliance dashboard, restore testing, recovery metrics, and real-time alerts across all backup solutions.
• Managed Security Services (via Arctic Wolf) AI-led managed security operations service delivered via Arctic Wolf's superintelligent platform and world's largest commercial agentic SOC, providing turnkey threat detection, analysis, and response for NZ customers facing complex cyber threats.
• Lifecycle Management Solutions (LCM) Complete end-to-end management service for hardware and software including purchasing module, asset management module, and hardware disposal module with lifecycle reports and warranty tracking.
• Supply Services IT procurement and supply service providing hardware and license procurement with flexible finance solutions, working with leading technology partners (Microsoft, HP, Cisco Meraki) for competitive pricing across NZ enterprise customers.
• Microsoft Surface Devices Microsoft Surface device procurement and leasing offering delivered by Securecom as an Authorised Partner for Surface for Business and Surface Hub, including lease options such as Surface Laptop Go, Surface Pro 7+, and Surface Book 3 on 36-month terms.
• HP Accidental Damage Protection HP Care Pack service covering accidental damage from fire, liquid spills, drops, falls, collisions, and electrical surges, including labour, parts, and pickup/return service for NZ enterprise customers.

Quantifiable outcome

• 40% reduction in WAN costs
• +4 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability9 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core, flagship and minor.

• Arctic WolfcoreStrategic or Co-development Partner · 21 May 2026Securecom partnered with Arctic Wolf to offer managed security operations services to customers, gaining access to Arctic Wolf's Aurora platform and security operations centre model. Partnership targeted at organisations facing complex cyber threats and reflects broader market shift toward managed security services.
• Sharp Corporation NZflagshipStrategic or Co-development Partner · 2 March 2026Sharp NZ made major investment in NZ tech sector with acquisition of Securecom. Acquisition expands managed IT capabilities and sets Sharp's future direction, strengthening commitment to help Kiwi businesses navigate evolving tech landscape.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner with Surface Authorised Partner status. Certified SASE experts and provider of Microsoft 365, Azure, and security solutions.
• Cisco MerakicoreTechnology or IntegrationStrategic partnership for cloud-managed network solutions. TotalNet powered by Cisco Meraki for SD-WAN, security appliances, switches, wireless access points.
• NetskopecoreTechnology or IntegrationPartnership for SASE platform providing secure service edge capabilities. Netskope SASE platform combined with Cisco Meraki SD-WAN for TotalNET Zero Trust.
• Prophecy NetworkscoreStrategic or Co-development PartnerSecurecom acquired Hawkes Bay network solutions provider Prophecy Networks, now operating as Securecom Hawkes Bay, expanding national presence.
• Radius CarecoreStrategic or Co-development Partner5-year IT services agreement covering implementation of TotalCARE solution for aged care provider.
• New Zealand Health GroupcoreStrategic or Co-development Partner5-year partnership agreement benefiting disabled people with ICT and health sector tech innovation.
• TelstraminorChannel Partner/ Reseller/ DistributorPartner for TransTasman and International WAN services.
• IngramminorChannel Partner/ Reseller/ DistributorDistribution partner for technology products and solutions.
• Westcon-ComstorminorChannel Partner/ Reseller/ DistributorDistribution partner for technology products and solutions.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Kordia: Kordia is a New Zealand-managed network, cybersecurity, and cloud services provider (part of the Infratil group). It offers comparable managed network, SD-WAN, and security services to NZ enterprises and is a direct competitor in the same customer segments as Securecom.
• The Instillery: The Instillery is a New Zealand cloud and managed services provider focused on Microsoft Azure, data, and security. It competes with Securecom on cloud migration, Microsoft 365, and managed security for NZ mid-market customers.
• Datacom: Datacom is the largest New Zealand-headquartered IT services company, offering managed services, cloud, security, and connectivity to NZ and Australian businesses. It is the most directly comparable domestic peer to Securecom given the overlapping managed IT, cloud, and security portfolio and similar customer profile.
• Insomnia ICT: Insomnia ICT is a New Zealand managed services and IT support provider serving SMB and mid-market customers with cloud, connectivity, and security offerings. It directly competes with Securecom's Securecom Direct SMB line of business in the same geographies.
• CCL (formerly Revera): CCL is a New Zealand cloud and managed services provider delivering cloud infrastructure, backup/DR, and managed IT services to NZ enterprises. It directly overlaps with Securecom's cloud solutions, DataPROTECT-style backup services, and managed services portfolio.

Broad incumbents

• Accenture New Zealand: Accenture operates a sizeable consulting and managed services business in New Zealand, including security services. As a broad incumbent, it competes with Securecom at the upper end of the NZ market but typically on larger transformation and security operations engagements.
• DXC Technology: DXC Technology is a global IT services provider with a presence in New Zealand offering managed IT, security, and cloud services to enterprise customers. It competes with Securecom for larger managed services and security opportunities but does not focus on the NZ SMB mid-market.
• Spark New Zealand: Spark NZ is the largest NZ telco and offers a managed services and security portfolio aimed at NZ enterprises and government. As a broad incumbent, it competes with Securecom on connectivity, SD-WAN, and managed security but across a much wider product set including mobile, broadband, and media.
• One New Zealand (Vodafone NZ): One NZ is a major NZ telco offering managed connectivity, IoT, and increasingly managed security and cloud services to enterprise customers. As a broad incumbent, it competes with Securecom on connectivity and SD-WAN but bundles those within a much larger mobile and consumer portfolio.
• NTT Data New Zealand: NTT Data operates a large IT services business in New Zealand covering managed services, cloud, and security for enterprise and government. As a broad incumbent, it competes with Securecom for larger enterprise deals but offers a global delivery model that Securecom does not.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/securecom-limited
• Xx.com/securecomit
• Facebookfacebook.com/securecomnz

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SecureCom Ltd