DataColada

What DataColada does

DataColada is an Australian-based Salesforce Summit Partner that delivers CRM implementation, consulting, and managed services to nonprofit, healthcare, education, and membership organisations. Founded around 2014-2015 and headquartered in Australia, the company has built a decade-long vertical specialisation with over 70% of its customers in the nonprofit sector. DataColada also serves healthcare providers, aged care operators, universities, RTOs, professional associations, and legal practitioners through tailored Salesforce deployments. The firm operates a delivery function in India and is led by founder Shrav Malkani.

The company's technology stack is anchored on the Salesforce platform, spanning Nonprofit Cloud, Health Cloud, Education Cloud, Service Cloud, Community Cloud, Data Cloud, and Marketing Cloud, with Salesforce DevOps delivered via Copado. Its product portfolio includes six industry-specific accelerators (Residential Aged Care, Retirement Living, Membership, Grants Management, Fundraising-in-a-box, Home Care) and seven AppExchange-native products (DC Payments, DC Subscriptions, DC Tap n Go Payments, DC Engage, DC QR Code Generator, Salesforce-to-Zoom Connector, and Contactless Check In). DataColada has repositioned as DCTen (DataColada 3.0), integrating Salesforce Data Cloud, Agentforce and proprietary autonomous agents such as the Fundraising Bot for donor authentication, tokenised payments, and end-of-year tax receipt workflows. Adjacent AI products YouGenius.ai and CommunityVideos.ai extend the offering beyond pure Salesforce implementation.

DataColada monetises through a mix of professional services (discovery, configuration, development, data migration), managed services, accelerator subscriptions, and AppExchange product revenue. Go-to-market is primarily enterprise field sales targeting large nonprofits and institutions in APAC, supplemented by global AppExchange distribution and event-driven demand generation. Pricing is largely quote-based, with accelerators such as Membership Accelerator offered on annual subscription tiers. The company is privately held with no disclosed institutional funding and maintains strategic partnerships with Salesforce, Stripe, Copado, Advologix, and RingCentral.

Name

DataColada

Legal name

DataColada

Website

https://datacolada.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

DataColada is an Australian Salesforce Summit Partner that delivers CRM implementation, accelerators, and proprietary AppExchange products to nonprofit, healthcare, education and membership organisations, with AI-driven autonomous agents built on Salesforce Agentforce.

Ownership category

akta.pro rank

Product category

Nonprofit Salesforce CRM Solutions

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Data Strategy & Governance Services (BPAEAHAA)

akta.pro secondary industries

Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH), Data Governance Platforms (Policies, Stewardship, Workflows) (HDAEADAB)

Keywords

• Salesforce consulting services
• Nonprofit CRM implementation
• Membership management solutions
• Healthcare Salesforce services
• AppExchange payment apps

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Salesforce Implementation & Consulting: End-to-end Salesforce consulting and implementation services across all industry verticals, including discovery, configuration, development, data migration and deployment.
2. Managed Services & Ongoing Support: Ongoing managed services maintaining and optimising Salesforce ecosystems, turning chaotic environments into calm, thriving marketplaces of innovation.
3. AppExchange Products (DC Payments, DC Tap n Go, Contactless Check In, Zoom Connector, DC Engage, DC QR Code Generator): Proprietary Salesforce-native apps sold through Salesforce AppExchange. Zero-code or low-code solutions targeting Salesforce customers globally.
4. Accelerator Solutions: Pre-configured, sector-specific Salesforce solutions (Residential Admissions, Retirement Living, Membership, Grants Management, Fundraising-in-a-box) delivered as fixed-price or packaged offerings.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

DataColada is a Salesforce Summit Partner that provides end-to-end consulting, implementation and managed services for Salesforce CRM, alongside a portfolio of proprietary Salesforce-native products including industry-specific accelerators (Membership, Grants Management, Aged Care, Retirement Living, Home Care, Fundraising-in-a-box), AppExchange payment and engagement apps (DC Payments, DC Subscriptions, DC Tap n Go, DC Engage, DC QR Code Generator, Contactless Check In, Zoom Connector), and the DataColada 3.0 (DCTen) AI platform built on Salesforce Data Cloud and Agentforce for autonomous agents and digital twin analytics.

Product overview

DataColada is a Salesforce Summit Partner offering a platform-plus-accelerators architecture. The core DataColada 3.0 (DCTen) platform combines data management, AI, and autonomous agents through the PACE framework. The product portfolio includes industry-specific accelerators for Residential Aged Care, Retirement Living, Membership, Grant Management, Home Care, and Fundraising-in-a-box. Standalone products include DC Payments, DC Subscriptions, DC Tap n Go Payments, DC Engage, and DC QR Code Generator for Salesforce. The company has expanded into AI-powered products including the Fundraising Bot, YouGenius.ai, and CommunityVideos.ai. Additional offerings include the Salesforce to Zoom Connector and Contactless Check In App. All core products are built natively on Salesforce or fully integrated with the Salesforce ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• DCTen (DataColada 3.0) Next-generation platform integrating data consolidation, real-time analytics, AI-driven insights and autonomous agents into Salesforce. Built on Salesforce Data Cloud, Agentforce and the PACE framework, it enables digital twin prototyping, advanced analytics, machine learning and real-time dashboards for customers.
• Residential Aged Care Accelerator End-to-end residential admissions process management solution built natively on Salesforce Sales/Service Cloud and Health Cloud for aged care providers. Manages the full admissions workflow for residential aged care operators.
• Retirement Living Accelerator Salesforce-based retirement living solution aligned with NPSP, built on Salesforce Sales/Service Cloud and Health Cloud. Manages property enquiries, sales, contract generation and case management for retirement living operators.
• Membership Accelerator Pre-built Salesforce CRM solution for managing the full member lifecycle including sign-up, renewals, self-service portal with custom branding, CMS content targeting, event publishing, newsletters and engagement dashboards for professional associations and membership organisations.
• NPC Grants Management Accelerator Built on Salesforce Nonprofit Cloud Grantmaking platform. Automates application forms, document storage, payment scheduling, survey collection and grantee engagement with real-time pipeline visibility for grantmakers.
• Home Care Accelerator Salesforce-based home care solution for managing in-home care services, field staff operations and customer engagement for in-home care providers.
• Fundraising-in-a-box Complete nonprofit fundraising solution with omnichannel donor management, AI-powered tools and unified payments ecosystem across web, mobile and in-person channels. Claims to cut admin time by 50% and speed up launch by 60%.
• DC Payments Native Salesforce app for processing one-time and recurring payments via Stripe, RazorPay and PayTM. Zero-code configuration on Salesforce platform to process payments from any Salesforce object. Available on Salesforce AppExchange.
• DC Subscriptions Native Salesforce app for managing recurring donations and subscription payments, integrated with Salesforce Nonprofit Cloud. Available on Salesforce AppExchange.
• DC Tap n Go Payments Mobile contactless payment solution integrating Stripe, Salesforce and popular mobile platforms for secure payments via Apple Pay, Google Pay and tap-to-pay cards. Supports in-person donations and contactless payment scenarios.
• DC Engage Website engagement tool with dynamic pop-ups for converting visitors to customers, distributed as part of DataColada's AppExchange product suite.
• DC QR Code Generator Dynamic QR code generation tool that adapts to brand needs, replacing static codes; available on Salesforce AppExchange.
• Contactless Check In App Multi-site contactless check-in and check-out application with configurable forms for employees and visitors. Available on Salesforce AppExchange.
• Salesforce to Zoom Connector Connector for managing Zoom meetings, webinars and campaign events from within Salesforce. Available on Salesforce AppExchange.
• Fundraising Bot AI-powered autonomous agent for nonprofit fundraising that guides donors through authentication, tokenised payment link delivery, NPC Cloud donation recording, email confirmations and end-of-year tax receipt requests, leveraging Salesforce Agentforce.
• YouGenius.ai AI-powered knowledge and expertise sharing platform launched as a standalone DataColada product.
• CommunityVideos.ai AI-powered platform for community video creation and management.

Quantifiable outcome

• Reduce admin time by 50%; speed up launch by 60% (Fundraising-in-a-box)
• +7 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability11 records

Feature11 records

Partnerships

Eight partnerships are on record, tiered core, supporting, strategic and reference.

• SalesforcecoreChannel Partner/ Reseller/ DistributorDataColada is a Salesforce Summit Partner (since 2015), Premium Partner (2021) and Nonprofit Cloud Specialist in the Salesforce.org Partner Alliance. They resell, implement and extend Salesforce across Nonprofit Cloud, Health Cloud, Education Cloud, Service Cloud and Community Cloud. Their DCTen (DataColada 3.0) platform is built on Salesforce Data Cloud, Agentforce and broader Salesforce AI ecosystem. They are also Salesforce Talent Alliance participants.
• StripecoreTechnology or IntegrationStripe is the primary payment gateway powering all of DataColada's financial products including DC Payments, DC Tap n Go Payments, DC Subscriptions and DC Agent Pay. Integration enables real-time payment processing across Salesforce clouds for web, mobile and in-person donations/sales.
• RingCentralsupportingTechnology or IntegrationRingCentral provides telephony integration with Salesforce Service Cloud via Service Cloud Voice and Open CTI for customer contact centre implementations. Deployed for Advancedlife (75 users) with state-based IVR and specialised queues for different teams.
• AdvologixstrategicImplementation/ SI/ Consulting PartnerDataColada is the preferred Advologix partner in APAC for Salesforce-based legal management solutions. Advologix runs natively on Salesforce cloud providing legal practice management, matter management, trust accounting and Outlook/Gmail integration capabilities for legal practitioners.
• CopadosupportingImplementation/ SI/ Consulting PartnerDataColada is a preferred implementation partner for APAC for Copado Essentials and Copado Enterprise, the leading Salesforce DevOps platform. DataColada uses Copado tools to guide organisations through Salesforce DevOps maturity levels from ad-hoc changesets through to optimised automated pipelines.
• Youth Skills Development Network (YSDN)referenceStrategic or Co-development PartnerYSDN is a live demonstration case for DataColada's Fundraising-in-a-box, showcasing web donations via DC Payments, AI-driven conversational agent, and DC Tap to Pay for in-person donations across web, mobile and in-person channels.
• Salesforce Talent AlliancesupportingStrategic or Co-development PartnerSalesforce Talent Alliance program brings diverse talent into the Salesforce ecosystem. DataColada is a proud participant with seven individuals already on board, expanding DEI initiatives and building Salesforce talent pipeline.
• Salesforce.orgcoreChannel Partner/ Reseller/ DistributorDataColada is a Nonprofit Cloud Specialist within the Salesforce.org Partner Alliance, specialising in Salesforce Nonprofit Cloud (NPC) implementations for fundraising, grants management, program management and outcomes management.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Fluido: European-headquartered Salesforce Summit/Platinum SI now part of Crayon Group, delivering Salesforce consulting and multi-cloud implementations across EMEA and APAC. Most directly comparable to DataColada in tier, verticals served, and partnership status.
• Magnetism: New Zealand-based Salesforce consultancy (formerly Simplus NZ) operating across APAC with verticalized accelerators and managed services. Closest geographic and scale peer to DataColada, competing for similar APAC Salesforce enterprise work.

Direct peers

• Traction on Demand: Canadian-founded Salesforce partner that was acquired by Salesforce in 2022, focused on digital transformation across nonprofit, education, and other verticals. Highly comparable to DataColada in Salesforce-only focus, vertical specialization, and accelerator-led delivery model.
• Silverline (Perficient): Salesforce-focused consulting firm acquired by Perficient in 2022. Direct peer in pre-built accelerators for financial services, healthcare, and other verticals, with shared AppExchange publishing strategy.
• Cloud for Good: US-headquartered Salesforce Summit partner exclusively focused on nonprofit and education verticals. Highly comparable specialization, mission alignment (Pledge 1%), and nonprofit accelerator product strategy, providing direct competitive overlap for cross-border nonprofit work.

Broad incumbents

• Slalom: US-headquartered professional services firm with one of the largest Salesforce practices globally. Competes with DataColada for mid-market and enterprise Salesforce implementations across multiple verticals, though at significantly greater scale.
• Simplus (Infosys): Pure-play Salesforce consulting firm acquired by Infosys in 2020. Historically a direct Summit-tier competitor to DataColada with similar vertical accelerators and AppExchange product strategy, now backed by Infosys global delivery.
• Deloitte Digital: Big Four consultancy operating one of the largest global Salesforce practices. Competes with DataColada for enterprise nonprofit, healthcare, and financial services Salesforce implementations but as part of broader transformation programs.
• Accenture (Salesforce Business Group): Global consulting giant with a dedicated Salesforce Business Group across APAC. Competes for large Salesforce transformation deals; serves as both a peer and partner ecosystem layer relative to DataColada's mid-market focus.
• Persistent Systems: Global IT services firm with substantial Salesforce and digital engineering capabilities serving enterprise and mid-market customers across geographies. Competes with DataColada on multi-cloud Salesforce implementations and managed services globally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInau.linkedin.com/company/datacolada

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DataColada