Arbor Hospice

Name

Arbor Hospice

Legal name

Arbor Hospice

Website

https://arborhospice.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Hospice Care

NAICS

Services for the Elderly and Persons with Disabilities (624120), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL)

Keywords

• Hospice care services
• Palliative care
• Grief support programs
• Pediatric hospice care
• Integrative therapy services

Headquarters

HQ city

Ann Arbor

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Philanthropy: Arbor Hospice is a 501c3 charitable organization that relies on donations from individuals and organizations. They maintain an Open Access fund and Foundation to support operations.
2. Fundraising Events: Signature fundraising events including Barley, BBQ & Beats, Hearts of Remembrance campaign, and community-sponsored events. Hearts of Remembrance raises over $20,000 annually.
3. Hospice Care Services: Medicare, Medicaid, and private insurance typically reimburse hospice services. The organization provides care regardless of financial circumstances through their Open Access program.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Arbor Hospice provides end-of-life hospice care, palliative care, pediatric hospice services, integrative therapies (music, massage, pet), veteran-specific hospice programs, and comprehensive bereavement/grief support services to patients and families across Michigan's Lower Peninsula. Care is delivered wherever the patient calls home and is provided regardless of age, diagnosis, or financial circumstances through the Open Access fund.

Product overview

Arbor Hospice is a not-for-profit hospice organization providing end-of-life care services since 1984. The organization operates as part of the NorthStar Care Community, which unifies multiple care brands including Arbor Hospice (core hospice care), NorthStar Palliative Care (specialized serious illness care), Jo Elyn Nyman Anchors Programs for Children (pediatric hospice), NorthStar Institute (professional education and training), and Integrative Therapies (complementary treatments including music, massage, and pet therapy). The Grief Journey Program provides comprehensive bereavement support including support groups, Camp Good Grief for children, and individual counseling. The organization also operates The Residence of Arbor Hospice inpatient facility and runs fundraising initiatives including Hearts of Remembrance and Barley, BBQ & Beats to support their Open Access mission ensuring care for all regardless of financial circumstances.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care End-of-life care for patients in their final months of life, providing comfort, quality-of-life support, and assistance reaching patient goals in any care setting (hospital, nursing home, assisted living, adult foster care, or family residence). Custom-tailored comfort care plans directed by the patient and managed by certified hospice professionals.
• Palliative Care (NorthStar Palliative Care) Specialized medical care for people living with serious illness, focused on providing relief from symptoms and stress — for patients at any stage of a serious illness, not just end of life. Delivered through the NorthStar Palliative Care brand within the NorthStar Care Community network.
• Pediatric Care (Jo Elyn Nyman Anchors Programs for Children) Specialized hospice and palliative care services for children facing serious illness, along with compassionate support for their families. Operated under the Jo Elyn Nyman Anchors Programs for Children brand within NorthStar Care Community.
• Integrative Therapies Complementary therapies including music therapy, massage therapy, and pet therapy designed to enhance patient comfort and well-being as part of the holistic hospice care plan.
• Grief Journey Program Comprehensive bereavement support services including support groups, grief education, and counseling for children, teens, and adults who have lost a loved one. Initiated at admission and free to the community.
• Veteran Care (We Honor Veterans) Specialized hospice support and resources for veterans through the We Honor Veterans program, including recognition of military service and tailored family support.
• The Residence of Arbor Hospice (Inpatient Hospice Unit) Inpatient hospice facility located at 440 W. Russell St. in Saline, Michigan, providing room and board plus intensive end-of-life care for patients requiring a higher level of care than can be provided at home.
• Telehealth Services Electronic communications enabling healthcare providers at different locations to share patient medical information for improving patient care through virtual visits — using live two-way audio/video, phone calls, patient medical records, medical images, and device output data, with security protocols protecting patient confidentiality.

Quantifiable outcome

• Grief support available at admission (unlike traditional hospices)
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Centrica Care NavigatorscoreStrategic or Co-development Partner · 1 February 2024Centrica Care Navigators joined NorthStar Care Community as an affiliate partner, creating one of the largest not-for-profit hospice providers in the United States. The partnership serves patients and families without interruption while keeping care teams intact across southwest Michigan counties (Allegan, Barry, Berrien, Branch, Calhoun, Cass, Eaton, Kalamazoo, St. Joseph, and Van Buren).
• Grief is Love LostminorStrategic or Co-development Partner · 10 May 2021Partnership with Grief is Love Lost audio series (narrated by Eli Zaret and Dr. John Canine) providing self-guided grief support resources with 60+ brief audio sessions for grieving individuals and families.
• NorthStar Care CommunitycoreStrategic or Co-development PartnerParent organization formed by Hospice of Michigan and Arbor Hospice, including NorthStar Palliative Care, NorthStar Institute, Jo Elyn Nyman Anchors Programs for Children, and NorthStar Solutions Group. Combined organization serves 6,600+ patients annually.
• Hospice of MichigancoreStrategic or Co-development PartnerFounding member of NorthStar Care Community alongside Arbor Hospice. Together they serve patients across 50+ counties in Michigan's Lower Peninsula with 750+ employees and 525+ volunteers.
• NorthStar Palliative CarecoreStrategic or Co-development PartnerPart of NorthStar Care Community providing palliative care services through NorthStar Palliative Care brand.
• NorthStar InstitutecoreStrategic or Co-development PartnerEducation and training division of NorthStar Care Community, including simulation lab for healthcare professional education.
• Jo Elyn Nyman Anchors Programs for ChildrencoreStrategic or Co-development PartnerPediatric hospice and palliative care programs for children within NorthStar Care Community.
• NorthStar Solutions GroupminorStrategic or Co-development PartnerSupports 50+ partner organizations in 17 states and Washington D.C. with triage services, analytics, technology, consulting, and hospice management services. Touches lives of 10,000+ patients daily.
• Alzheimer's Association of MichiganminorStrategic or Co-development PartnerPartnership with Alzheimer's Association for Grief After Dementia support group, addressing unique grief experiences for those who lost loved ones to dementia-related illness.
• We Honor VeteransminorStrategic or Co-development PartnerProgram delivering essential hospice support and resources specifically for veterans and their families, expanding the We Honor Veterans program with support from Ann Arbor Area Community Foundation.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• VITAS Healthcare: Largest US hospice provider (part of Chemed), offering a full hospice service line including specialty pediatric, veteran, and inpatient programs analogous to Arbor's The Residence and Anchors Programs.
• Amedisys Hospice: National hospice and home health provider with a substantial Michigan footprint offering Medicare-certified hospice services comparable in clinical scope to Arbor Hospice.
• Gentiva: One of the largest US hospice and home health providers (formerly Kindred at Hospice), operating a national network of hospice agencies that compete with Arbor Hospice for institutional referrals and clinician talent in Michigan.

Direct peers

• ProMedica Hospice (formerly Heartland Hospice): Multi-state nonprofit hospice and palliative care provider with home-based hospice services, grief counseling, and volunteer programs structurally similar to those operated by Arbor Hospice and NSCC.
• Compassus: National hospice, palliative, and home health operator with community-based hospice locations directly comparable to Arbor's home-visit hospice delivery model and referral-based go-to-market.
• Centrica Care Navigators: Michigan-based nonprofit hospice that joined NorthStar Care Community as an affiliate partner in February 2024, serving southwest Michigan counties with directly comparable hospice, palliative, and grief services.
• Hospice of Michigan: Sister organization and co-founding member of NorthStar Care Community alongside Arbor Hospice, providing identical home-based hospice and palliative services across Michigan's Lower Peninsula under the same parent and CHAP accreditation.
• Capital Caring Health: Mid-Atlantic nonprofit hospice and palliative care provider with home-based hospice, inpatient facilities, and pediatric programs analogous to Arbor's The Residence and Jo Elyn Nyman Anchors Programs.
• Empath Health (Suncoast Hospice): Large Florida-based nonprofit hospice and palliative care network with services, bereavement programs, and veteran recognition comparable to Arbor's full-service hospice and Grief Journey offerings.
• Nathan Adelson Hospice: Nonprofit community hospice serving Nevada with hospice, palliative, and bereavement services comparable in scope and mission to Arbor Hospice's not-for-profit, community-funded care model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/arborhospice1
• Facebookfacebook.com/arborhospice.org
• LinkedInlinkedin.com/company/arbor-hospice
• Xx.com/arborhospice

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arbor Hospice