Partnered Solutions IT

What Partnered Solutions IT does

Partnered Solutions IT (PSIT) is an Oregon-based managed IT services provider founded in 2010 and operating as a division of Phoenix Business Solutions, LLC. The company delivers outsourced IT management, cybersecurity, compliance, and infrastructure services to small and mid-sized businesses, with vertical specialization in HIPAA-regulated healthcare organizations and industrial manufacturers. PSIT maintains a regional Oregon footprint through its Eugene headquarters (6,000 sq ft office opened 2017 after originating in a 3-bedroom house) and a satellite office in Medford opened November 2019, serving Lane County and Southern Oregon markets.

PSIT's service portfolio is organized around four pillars — Manage, Secure, Optimize, and Defend — and encompasses 24/7 managed IT support, vulnerability scanning and remediation, compliance auditing across HIPAA, PCI DSS, and NIST 800-171, cloud and disaster recovery services, DevOps-driven custom application development, on-premises infrastructure, hardware lifecycle management, VoIP, and Office 365 and G Suite administration. The technology stack is assembled from third-party vendor platforms rather than proprietary infrastructure: Microsoft for productivity and identity, N-Able for remote monitoring and management, Veeam for backup, Flexential for cloud infrastructure, Cisco, Lenovo, Intel, Brother, and Vertiv for hardware and power/cooling distribution, and Ingram Micro for distribution. PSIT also resells enterprise hardware with same-day delivery and 3-year or 5-year warranty options. No proprietary platform, AI/ML system, or differentiated technology asset is disclosed in available source material.

PSIT operates a sales-led, primarily direct distribution model targeting SMB and mid-market buyers, with inside-sales lead capture via website contact forms and field-based IT Sales Representatives prospecting within an Oregon sales territory. Revenue derives from three streams: recurring managed services subscriptions tiered from break-and-fix through fully-managed 24/7 support, hardware resale and leasing (3-year and 5-year warranty options), and project-based professional services for compliance audits, business automation, and custom application development. Pricing is quote-based and not publicly disclosed. The customer base spans healthcare practices, manufacturing firms, legal offices, finance, and non-profits, with documented engagements dating back to at least 2013. Leadership comprises Robert Steck (CEO), Clyde Miller (COO), and Charles LaBorn (CTO).

Name

Partnered Solutions IT

Legal name

Partnered Solutions IT

Website

https://partneredsolutionsit.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Partnered Solutions IT is an Oregon-based managed IT services provider delivering outsourced IT management, cybersecurity, HIPAA compliance, cloud, and DevOps services to SMBs in healthcare, manufacturing, legal, finance, and non-profit sectors across Eugene and Southern Oregon.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• HIPAA compliance
• Cybersecurity services
• Cloud solutions
• Disaster recovery

Headquarters

HQ city

Eugene

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services contracts providing ongoing IT support, monitoring, and maintenance. Packages range from break-and-fix to fully-managed 24/7 support options.
2. Hardware Sales and Leasing: Enterprise hardware sales and leasing including workstations, laptops, monitors, servers, networking equipment. Provides in-stock equipment with 3-year and 5-year warranty options.
3. Business Automation Services: Custom automation solutions including software implementation, application development for reporting, and data integration between applications.
4. Custom Application Development: Tailored software development services creating applications specific to client business requirements.
5. Compliance Auditing: Security compliance auditing services for HIPAA, PCI, NIST and other standards with remediation recommendations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Partnered Solutions IT is a Managed Service Provider (MSP) delivering recurring managed IT services including 24/7 tech support, network monitoring, cloud solutions, disaster recovery, cybersecurity, HIPAA/PCI/NIST compliance auditing, vulnerability scanning, custom application development, and hardware lifecycle management. The firm primarily serves healthcare providers (HIPAA compliance) and manufacturers (cybersecurity) as well as small and mid-sized businesses in Eugene and Southern Oregon.

Product overview

Partnered Solutions IT is a Managed Service Provider (MSP) offering a comprehensive suite of IT services organized around four pillars: Manage, Secure, Optimize, and Defend. The core offerings include Managed IT Services (24/7 tech support, network management, HIPAA compliance for healthcare, cybersecurity for manufacturing), DevOps/Custom Application Development, Cloud Solutions (private cloud with disaster recovery), Hardware Lifecycle Management, Business Automation, Compliance Auditing (HIPAA, PCI, NIST), Vulnerability Scans, On-Site IT Security Training, Cybersecurity Services, Disaster Recovery, VoIP, and Office 365/G Suite Management. The company operates from Eugene, Oregon with a satellite office in Medford, serving healthcare providers and manufacturers primarily.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services including 24/7 tech support, network management, and proactive monitoring to keep business systems secure and operational. Specializes in HIPAA compliance for healthcare and tailored cybersecurity for manufacturing.
• DevOps / Custom Application Development Custom software development services using DevOps practices including Continuous Integration (CI), automation, and continuous monitoring. Delivers agile, reliable, and secure IT solutions tailored to unique client needs.
• Cloud Solutions Private cloud services with disaster recovery capabilities, seamless data replication, and off-site backup solutions ensuring business continuity. Enables businesses to access files and work from anywhere.
• Hardware Lifecycle Management Enterprise hardware procurement, deployment, and lifecycle management including workstations (desktops, laptops, docks), monitors, switches, access points, servers, and uninterrupted power supplies. Offers 3-year and 5-year warranties with same-day delivery and installation.
• Business Automation Process automation services that develop new workflows to improve business efficiency, including new software implementation, report generation applications, and data integration between applications.
• Compliance Auditing Compliance auditing services ensuring organizations meet industry regulations including HIPAA, PCI DSS, and NIST standards. Evaluates systems and processes to ensure compliance with IT-specific laws, policies, and standards.
• Vulnerability Scans Network vulnerability assessment services using organized testing and reporting to identify potential security issues. Includes identification, evaluation, treatment, and reporting of vulnerabilities ranked by risk level.
• On-Site IT Security Training Employee security awareness training conducted on-site to educate staff on recognizing cyber threats, password best practices, phishing scams, social engineering, and responsible technology use on business networks.
• Cybersecurity Services Cybersecurity protection services including ransomware defense, disaster recovery planning, data forensics, and vulnerability remediation to protect online information from digital attacks.
• Disaster Recovery Managed backup service that automatically backs up onsite data to an offsite location daily, with disaster recovery planning to enable quick business continuity after disruptive events.
• VoIP Services Voice over IP phone services using broadband internet connection with video conferencing, call forwarding, and remote access capabilities for business communication networks.
• Office 365 / G Suite Management Licensed Microsoft dealer providing Office 365 and G Suite day-to-day management, email server hosting, and Active Directory management. HIPAA-compliant productivity tools with remote data wipe capabilities.
• Data Forensics Digital forensics services studying data creation and usage for investigation purposes, including data recovery, data tracking, decryption, advanced system searches, and reverse engineering.

Quantifiable outcome

• Reduced IT budget by one-third within first week for a manufacturing client with $64,000 annual IT budget
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft certified partner providing licensed Microsoft dealer services including Office 365 management, email hosting, and Active Directory management. Offers day-to-day management ensuring proper installation and operation of Microsoft applications.
• Ingram MicrocoreChannel Partner/ Reseller/ DistributorTechnology distribution partner providing access to enterprise hardware and software products for resale to end customers.
• LenovocoreChannel Partner/ Reseller/ DistributorPC Partner relationship for enterprise hardware including workstations, laptops, and business computing solutions.
• CiscocoreChannel Partner/ Reseller/ DistributorCisco distribution partner providing networking equipment, switches, access points, and Cisco collaboration solutions.
• IntelcoreTechnology or IntegrationIntel Technology Provider Gold Partner 2020, also Partner Solution Pro Cloud Fundamentals and Device as a Service partner. Provides Intel-based computing solutions and edge computing capabilities.
• N-AblecoreTechnology or IntegrationRMM (Remote Monitoring and Management) platform partner providing monitoring and automation tools for managed services delivery.
• VeeamcoreTechnology or IntegrationBackup and disaster recovery software partner providing data protection and backup management solutions.
• VertivminorChannel Partner/ Reseller/ DistributorInfrastructure power and cooling solutions partner including uninterrupted power supplies (UPS) and PDUs.
• BrotherminorChannel Partner/ Reseller/ DistributorGold partner for printing solutions including printers and multifunction devices.
• Phoenix Business Solutions, LLCcoreOthersParent company and division structure. Partnered Solutions IT is a division of Phoenix Business Solutions, LLC, headquartered at the same Eugene location.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Integris: Mid-Atlantic managed IT and cybersecurity provider serving healthcare, legal, financial and non-profit verticals. Comparable in vertical specialisation (HIPAA, compliance) and recurring managed service delivery.
• Ntiva: US managed IT services provider delivering managed IT, cybersecurity, cloud and compliance support to SMB and mid-market clients. Closely mirrors Partnered Solutions IT's recurring MSP model and SMB healthcare exposure.
• Corsica Technologies: Managed IT, cybersecurity and compliance firm focused on regulated industries including healthcare and manufacturing. Comparable in vertical specialisation and managed security layering over Microsoft/Cisco stacks.
• ProActive IT: Phoenix-based MSP delivering managed IT, cloud, security and compliance services to SMB clients in the Western US. Comparable regional MSP footprint, vertical approach and recurring revenue model.
• NetGain Technologies: Managed IT and managed security provider for SMB and mid-market clients, with healthcare and other regulated-vertical exposure. Direct analogue in subscription managed services and compliance auditing.
• Dataprise: National MSP offering managed IT, cybersecurity, backup/DR and cloud services with strong compliance focus. Comparable in service mix, vendor stack (Microsoft, Cisco, Veeam-class partners) and SMB/mid-market positioning.
• Kelser Corporation: Managed IT, cybersecurity and compliance consulting firm serving regulated SMBs including healthcare. Comparable in HIPAA/PCI/NIST audit services and recurring managed support model.
• Heartland Technology: Mid-west MSP for SMB and mid-market, providing managed IT, security and cloud services with regional focus. Comparable in size (sub-100 employee), recurring model and vertical SMB approach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PartneredIT
• Facebookfacebook.com/partneredsolutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Partnered Solutions IT