C3 Complete

What C3 Complete does

C3 Complete is an award-winning, independently owned technology consultancy headquartered in Delray Beach, Florida, founded in 2009 as Cloud Computing Concepts and rebranded to its current name in June 2021. The firm delivers a consolidated managed technology stack organized around six service pillars: cloud infrastructure (public, private, hybrid, backup/DR), voice and collaboration (Hosted PBX, UCaaS, CCaaS, SIP Trunking), managed IT services, information security (vCISO, SOC, penetration testing, compliance readiness for CMMC, ISO 27001, SOC2), global connectivity and SD-WAN, and professional network engineering. The underlying platform is a VMware Cloud Verified infrastructure with geo-redundant voice services powered by Cisco BroadWorks across data centers in Miami, Las Vegas, New York, Cleveland, and Pittsburgh, integrated with Cisco Webex, Microsoft Teams Direct Routing, VMware SD-WAN by VeloCloud, and Grupo NGN contact center applications.

The company serves primarily small and mid-sized businesses and mid-market enterprises across North America, with vertical focus on financial services, legal, healthcare, accounting, insurance, education, manufacturing, and government. Revenue is generated through recurring managed services and subscription contracts (cloud, voice, managed IT, security, connectivity), supplemented by project-based professional services and network engineering work. Pricing is quote-based and not publicly disclosed.

Go-to-market is hybrid: direct enterprise field sales led by a VP of Sales with Regional VPs target complex mid-market accounts, while a nationwide Channel Partner Program — supported by a Director of Channel Sales and National Channel Managers — recruits CLECs, VoIP providers, IT integrators, and data center operators as resellers. Channel partners (Florida IT Pros, IT Focus, Streamline, GMG Communications, Cloud Authorities) and a recently announced national partnership with NerdsToGo/Techy (February 2026, leveraging Techy's 300+ franchisee footprint) extend distribution beyond C3's 11-50 person headcount. The firm has executed four acquisitions (SFDA service provider division 2018, EtherneXt 2018, Compliance Solutions InfoSec BU 2024, TRACI.net 2024), holds SOC 2 Type II certification, and has been named to the Inc. 5000 three times (2016, 2017, 2020) and the Channel Futures MSP 501.

Name

C3 Complete

Legal name

C3

Website

https://c3-complete.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

C3 Complete is an independently owned, award-winning managed technology consultancy headquartered in Delray Beach, Florida, delivering cloud, voice/UCaaS, managed IT, information security, SD-WAN, and network engineering services to SMB and mid-market clients across North America via direct sales and a nationwide channel partner program.

Ownership category

akta.pro rank

Product category

Managed IT and Cloud Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (56162)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Cloud DR, Backup & Business Continuity (BPAEACAJ), Hybrid Cloud DR/BC & High Availability (HDABAMAI), SD-WAN & Virtual CPE (vCPE) (HDAFANAG)

Keywords

• Managed IT services
• Cloud hosting services
• Unified communications
• Information security services
• SD-WAN connectivity

Headquarters

HQ city

Delray Beach

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT & Technology Services: Comprehensive managed services including 24x7 bilingual help desk, network monitoring, and ongoing technical support provided on a recurring subscription basis. Services cover cloud, managed services, voice, connectivity, security, and network engineering.
2. Cloud Services (IaaS): Public, private, and hybrid cloud hosting, virtual servers, virtual desktops, backup and disaster recovery provided as a service with self-managed, co-managed, and fully managed options.
3. Voice & Collaboration (Hosted PBX, UCaaS, CCaaS): Hosted PBX, SIP trunking, and collaboration platforms powered by Cisco BroadWorks. Revenue generated through per-seat or subscription pricing with installation, training, and ongoing service fees.
4. Information Security Services: vCISO, SOC services, risk management, penetration testing, and compliance services (CMMC, ISO 27001, SOC2). Provided as managed security services or project-based professional services.
5. Global Connectivity & SD-WAN: Multi-carrier internet access, SD-WAN, cellular data, and network transport services. Revenue model based on service subscriptions with connectivity components.
6. Professional Services & Network Engineering: Design, implementation, migration, and ongoing network engineering support. One-time project fees combined with ongoing support contracts.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

C3 Complete is an award-winning technology consultancy that delivers managed IT services and technology infrastructure to small, medium, and enterprise businesses across North America. Its portfolio spans six core pillars: Cloud Services (public, private, hybrid cloud with backup and disaster recovery on a VMware Cloud Verified platform), Voice & Collaboration (Hosted PBX, UCaaS, CCaaS, and SIP Trunking on Cisco BroadWorks with geo-redundant failover), 24x7 US-based Managed Services, Information Security (vCISO, SOC, penetration testing, and compliance readiness for CMMC, ISO 27001, and SOC2), Global Connectivity and SD-WAN (VMware SD-WAN by VeloCloud), and Network Engineering.

Product overview

C3 Complete is an award-winning technology consultancy offering a comprehensive portfolio of technology solutions organized around six core service pillars: Cloud Services (public, private, hybrid cloud with backup/DR), Voice & Collaboration (Hosted PBX, UCaaS, CCaaS, SIP trunking via Cisco BroadWorks), Managed Services (24x7 US-based IT support), Information Security (vCISO, SOC, penetration testing, compliance), Global Connectivity/SD-WAN, and Network Engineering. The company operates a geo-redundant infrastructure powered by VMware and Cisco technologies. Additional offerings include C3 Cloud Connect for web/audio conferencing. Services are delivered through certified engineers with 24x7 bilingual support and distributed across data centers in Miami, Las Vegas, New York, and Cleveland, with recent expansion to Pittsburgh. C3 targets SMBs, mid-market enterprises, and government/vertical markets including financial services, healthcare, legal, accounting, insurance, education, and manufacturing.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Services Public, private, and hybrid cloud infrastructure services including virtual servers, virtual desktops, backup, and disaster recovery, delivered on a VMware Cloud Verified, geo-diverse platform with a flat monthly fee and no metering of data transfer, CPU time, or disk I/O. Targeted at SMBs, mid-market enterprises, and government organizations seeking an alternative to hyperscaler clouds.
• Voice & Collaboration (Hosted PBX, UCaaS, CCaaS, SIP Trunking) Carrier-grade hosted voice, unified communications, and contact center solutions powered by Cisco BroadWorks, delivered with geo-redundant failover across Miami and Las Vegas facilities. Includes HD audio/video calling, instant messaging, presence, conferencing, mobility, Cisco Webex integration, and Microsoft Teams Direct Routing via Microsoft-certified Session Border Controllers.
• Managed IT Services 24x7 bilingual US-based IT management covering network monitoring, help desk, maintenance, and ongoing operational support delivered by certified engineers with background checks. Designed for organizations that want to outsource IT operations or augment limited internal staff.
• Information Security Services Full-suite security offerings including vCISO (fractional CISO) services, SOC operations, risk management, penetration testing, security awareness training, digital forensics, and compliance readiness for CMMC Level 2, ISO 27001, and SOC2. Delivered to organizations in financial services, government, healthcare, legal, and other regulated verticals.
• Global Connectivity / SD-WAN Managed SD-WAN and global connectivity powered by VMware SD-WAN by VeloCloud, combining multi-carrier internet access, cellular data, and network transport. Provides optimized access to cloud data centers and SaaS applications with site-by-site flexibility and a unified enterprise network presentation.
• Network Engineering Services Professional network design, implementation, migration, and ongoing engineering support delivered by certified network engineers. Covers complex multi-site environments, cloud connectivity, and integration with C3's managed services portfolio.
• C3 Cloud Connect Global web and audio conferencing service providing real-time on-demand communications and virtual teaming. Features toll-free access, dynamic routing, multiple security levels, support for up to 150 participants in ad-hoc conferences, customizable branding, and no software downloads required.

Quantifiable outcome

• 200% revenue growth in 2011, followed by continued strong growth
• +4 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• NerdsToGo / TechycoreStrategic or Co-development Partner · 4 February 2026Strategic partnership announced February 4, 2026 to expand Managed IT Services across the United States. NerdsToGo franchisees (backed by Techy's 300+ locations) leverage C3's solutions portfolio, certified engineers, and vendor relationships while maintaining personalized local support. Collaboration targets SMBs and mid-market enterprises requiring advanced IT engineering combined with hands-on local support.
• Grupo NGNcoreStrategic or Co-development Partner · 1 November 2021Strategic alliance formed November 2021. C3 offers Grupo NGN's NGNCloudComm contact center, NGNInsights agent performance platform, and NGNShadowCoach workstation monitoring solutions, integrated with C3's geo-redundant voice platform. Grupo NGN gains access to C3's full cloud services portfolio. Provides unified, single-source voice solutions to channel partners and end clients.
• SecureData 365minorChannel Partner/ Reseller/ Distributor · 25 October 2016Partnership brings C3 cloud services (Hosted PBX and Virtual Desktop) to SecureData 365's SSAE 16 audited data centers in Cleveland and Canton, Ohio. C3 installs its proven cloud infrastructure in SecureData 365 facilities. SecureData 365 resells C3 services to their client base of innovative organizations.
• Atlantic BroadbandminorStrategic or Co-development Partner · 16 December 2014Strategic partnership enabling delivery of connectivity, cloud, disaster recovery, telecom, and managed services across a single managed network connection. Joint clients receive virtual desktops, servers, disaster recovery replication, metro Ethernet, premium internet, Hosted PBX with integrated 24x7 help desk and on-site support. Partnership covers Miami and Western Pennsylvania/Maryland/Delaware markets.
• Miami Data VaultminorStrategic or Co-development Partner · 10 February 2014Miami Data Vault, Miami's first and most secure data center, offers C3's cloud services including virtual servers, desktops, security, networking, disaster recovery, and IP PBX. Services backed by C3's 24/7 helpdesk and on-site support. MDV provides Category 5 rated structure outside 500-year flood plain with redundant power and UPS.
• South Florida Digital Alliance (SFDA)minorStrategic or Co-development Partner · 12 August 2013C3 recruited as member of SFDA coalition spanning government, healthcare, education, private sector, and non-profits. C3 provides cloud technologies, on-site support, and disaster recovery solutions to fellow SFDA members while contributing revenues, cloud capacity, and technical staff time to bridge the digital divide in South Florida. C3 also completed acquisition of SFDA's service provider division in August 2018.
• iM CriticalcoreStrategic or Co-development PartnerStrategic partnership providing IT and managed services across iM Critical's expanding data center footprint (Miami and Pittsburgh initially, expanding in 2023). C3's hybrid cloud, connectivity, NOC/SOC, collaboration, and managed services deployed in iM Critical facilities. Joint deployment of a 24x7 NOC/SOC in Miami. Partnership enables agile, turnkey solutions for customers of both companies.

Scale indicators10 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Intermedia: Intermedia is a closely comparable direct peer: a unified communications, voice, contact center, and cloud services provider that also targets SMB and mid-market with a channel-led model. Its product mix (hosted PBX, UCaaS, cloud backup, security) overlaps almost line-for-line with C3's portfolio.
• TPx Communications: TPx delivers managed IT, UCaaS, SD-WAN, and security services to SMB and mid-market clients across the US. Like C3, it combines a channel program with direct sales and positions itself as a one-stop alternative to fragmented IT vendors, making its go-to-market and product portfolio highly comparable.

Broad incumbents

• 8x8: 8x8 is a larger, publicly traded UCaaS/CCaaS incumbent whose Hosted PBX, SIP trunking, and contact center offerings overlap with C3's Voice & Collaboration practice. C3 differentiates by bundling voice with managed IT and security, but 8x8 represents the enterprise-grade competitor C3 must displace in larger deals.
• RingCentral: RingCentral is a leading cloud UCaaS/CCaaS incumbent serving SMB through enterprise. While C3's BroadWorks-powered stack competes head-on with RingCentral's MVP and Contact Center, RingCentral's scale, brand, and direct-to-customer motion make it a broad incumbent C3 must position against, often via channel partnerships.
• Kaseya (Datto): Kaseya is a major platform incumbent serving MSPs with RMM, backup/DR, security, and IT management tooling. While C3 sells directly rather than as an MSP vendor, the Kaseya ecosystem defines the operational standards C3's managed services must meet to compete for managed services contracts.
• ConnectWise: ConnectWise provides PSA, RMM, and security software that powers thousands of MSPs. As the de facto operating system for managed services delivery, ConnectWise shapes the tooling, pricing, and partner expectations that C3 competes within the channel-driven MSP market.
• Cox Business: Cox Business is a large incumbent telecom and managed services provider with overlapping voice, cloud, SD-WAN, and managed IT offerings for SMB and mid-market. It competes with C3 particularly in the Southeast where both have data center and connectivity assets.
• Lumen Technologies: Lumen (formerly CenturyLink) is a broad incumbent in cloud, UCaaS, SD-WAN, and managed services for mid-market and enterprise. C3's global connectivity and SD-WAN practice directly overlaps with Lumen's edge networking portfolio, and Lumen's scale represents the upper bound of competition for C3's mid-market targets.

Emerging players

• Pax8: Pax8 is a cloud distribution platform that aggregates best-of-breed cloud services for MSP partners. While not a direct MSP competitor, Pax8 shapes the procurement and bundling economics for the same SMB-focused channel partners C3 recruits through its Channel Partner Program, making it a strategically adjacent emerging player.

Regional players

• Atlantic Broadband (now Breezeline): Breezeline (formerly Atlantic Broadband) is a regional cable operator with overlapping SMB connectivity, voice, and managed services in markets where C3 also partners and competes. C3 has a documented partnership with Atlantic Broadband, illustrating how regional incumbents both compete and cooperate with C3 in the same geography.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/c3complete
• LinkedInlinkedin.com/company/c3complete
• Xx.com/c3complete

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C3 Complete