What Carisma Solutions does

Carisma Solutions is a privately-held B2B professional services firm founded in 2006, providing 360°+ managed services to accounting firms, financial advisory practices, and mortgage brokers in Australia and New Zealand. The company operates a hybrid delivery model, with its Australian headquarters in Malvern, Victoria, and operational delivery hubs in Chennai, Tirunelveli, Bengaluru, and Madurai in India, employing 500+ associates. Its core service portfolio spans eight lines: One Business Services (compliance, taxation, cloud accounting on Xero, MYOB, QuickBooks, Reckon), Smart SMSF (self-managed super fund administration and audit since 2006), Services Management (bookkeeping, VCFO, practice management), Wealth Management (paraplanning for global advisors), Mortgage Services, Technology Solutions (custom app development, RPA, cybersecurity), Accounting for NDIS, and Consulting & Projects.

Underlying the service lines is a portfolio of proprietary software developed in-house, including Carisma Electronic Workpapers (cloud-based, PDF-hyperlinked), Job Management Portal (real-time job tracking), Claims Management (AI-enabled document extraction with API integration), Process Checklist Automation, a comprehensive Internal ERP system, Works Manager (associate productivity and helpdesk), Experts (skills competency mapping), and Risk Profiler (online client risk profiling for financial advisors). The firm holds ISO 9001:2015 and ISO 27001:2022 certifications and operates a Centre of Excellence for best practices in Australian accounting and financial planning.

The revenue model is B2B professional services on a custom-quoted basis, with no publicly disclosed pricing. The go-to-market is sales-led and relationship-based, with a dedicated client champion model for enterprise accounts and direct field engagement with BRW-100-tier accounting firms. The company reports 150+ clients across six Australian states, delivers 18,000+ SMSF compliance jobs annually, and is led by Chairman Jonah Stephen and CEO Arjun Ramaraju.

Name

Carisma Solutions

Legal name

Carisma Solutions Pvt Ltd

Website

https://carisma-solutions.com.au

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Carisma Solutions is a B2B professional services firm serving Australian accounting firms, financial advisors, and mortgage brokers with 360°+ managed services spanning compliance, SMSF administration, bookkeeping, paraplanning, and proprietary technology, delivered through a hybrid India-Australia operational model.

Ownership category

akta.pro rank

Product category

Outsourced Accounting and Financial Services

NAICS

Offices of Certified Public Accountants (541211), Other Activities Related to Credit Intermediation (522390), Mortgage and Nonmortgage Loan Brokers (52231)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Prepackaged Software (7372)

akta.pro primary industry

Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)

akta.pro secondary industries

SBA/USDA Government-Backed Loan Intermediation (FSAEAEAI), Intercompany & Consolidation Support (Eliminations, Group Reporting Support) (BPAAAGAG)

Keywords

• Outsourced accounting services
• SMSF administration
• Paraplanning support
• Mortgage processing services
• Compliance and taxation outsourcing

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. One Business Services: Compliance, taxation, and cloud accounting solutions for accounting firms. Enables clients to deliver compliance jobs freeing up time for advisory services. Services include annual financials, tax returns, BAS/IAS/FBT returns, MIS reporting, budget and forecasting, cloud migration, and corporate compliance.
2. Smart SMSF Services: SMSF administration and audit solutions since 2006. Services include independent SMSF audit support, Carisma Electronic Workpapers, end-to-end compliance, SMSF and financial planning integration, monthly/quarterly reporting, lodgements and actuarial services, and daily processing. Serving 150+ clients.
3. Wealth Management / Paraplanning: Paraplanning services supporting financial advisors globally with strategies in insurance, superannuation, investments, and portfolio management. Services include Statement of Advice preparation, compliance services, implementation services, portfolio management, insurance advice, research and analysis.
4. Services Management: Financial bookkeeping and administrative services including VCFO services, internal accounting, practice management, and operational support. Covers ATO document management, timesheet management, trust account management, and audit insurance.
5. Mortgage Services: End-to-end mortgage processing support including pre-lodgement, lodgement, post-lodgement, and post-settlement activities. Reduces costs, increases accuracy, and expedites loan closures for mortgage brokers.
6. Technology Solutions: Custom software development including Desktop, Cloud, and Mobile Apps, workflow automation, RPA solutions, and product development for accounting businesses. Also includes digital automation and solution accelerators.
7. NDIS Accounting Services: Financial solutions for NDIS providers including bookkeeping, compliance and audit support, fund allocation, budget tracking, invoice processing, claims management, and cash flow management. Specialized services for NDIS Plan Managers.
8. Consulting and Projects: Consulting and project execution services for accounting and financial advisory firms including cloud migration, VCFO services, productivity enhancement, burst management, process consulting, data migration, and digital automation.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Carisma Solutions is an outsourced extended team for Australian accounting firms, financial advisors, and mortgage brokers, delivering 360°plus managed services across compliance, taxation, cloud accounting, SMSF administration and audit, bookkeeping, VCFO services, paraplanning, mortgage processing, NDIS accounting, and consulting. Service delivery is supported by proprietary technology including Carisma Electronic Workpapers, Job Management Portal, Claims Management, Process Checklist Automation, Internal ERP, and RPA solutions, combined with a Centre of Excellence for accounting and financial planning best practices.

Product overview

Carisma Solutions offers a comprehensive 360°plus managed services portfolio for the Australian accounting and financial services sector. The portfolio consists of eight core service lines: One Business Services (compliance, taxation, cloud accounting), Smart SMSF (self-managed super fund administration and audit), Services Management (bookkeeping, VCFO, internal accounting, practice management), Wealth Management (paraplanning, financial planning support), Mortgage Services, Technology Solutions (app development, RPA, cybersecurity), Accounting for NDIS, and Consulting & Projects. These services are supported by proprietary software including Works Manager, Experts (competency mapping), Risk Profiler, Claims Management, Job Management Portal, and Process Checklist Automation. The company operates a Centre of Excellence (COE) in Accounting and Financial Planning that enables clients to adapt to latest technology and best practices.

Differentiator

Problem solved

Functional benefit

Products and services

• One Business Services
• Smart SMSF
• Services Management
• Wealth Management
• Mortgage Services
• Technology Solutions
• Accounting for NDIS
• Consulting and Projects

Quantifiable outcome

• 150+ clients across Australia and New Zealand
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• XerocoreTechnology or IntegrationCertified/expert partner for Xero cloud accounting platform. Provides cloud migration, implementation, and ongoing support services for clients migrating to Xero. Part of Carisma's technology ecosystem for accounting solutions.
• MYOBcoreTechnology or IntegrationExpert partner for MYOB accounting software. Supports clients with implementation, migration, and ongoing services for MYOB products including MYOB Advanced and desktop versions.
• QuickBookscoreTechnology or IntegrationAuthorized partner for QuickBooks accounting solutions. Provides expertise in QuickBooks Online and desktop products for Australian accounting firms.
• ReckoncoreTechnology or IntegrationCertified partner for Reckon accounting software solutions. Provides implementation and support services for Reckon clients.
• Class SupercoreTechnology or IntegrationIntegration partner for SMSF administration with Class Super platform. Provides data feeds, portfolio management, and SMSF investment tracking through Class Super integration.
• CPA AustraliacoreChannel Partner/ Reseller/ DistributorRecognized Employer Partner designation by CPA Australia. Demonstrates commitment to excellence in accounting and finance through CPA partnership.
• Australian Bookkeepers NetworkminorChannel Partner/ Reseller/ DistributorPartnership with Australian Bookkeepers Network for bookkeeping services network and referral opportunities.
• Purple QuaycoreStrategic or Co-development PartnerRelated entity providing technology development, web design, and enterprise finance accounting solutions. Co-develops technology solutions and provides India Desk and Enterprise Solutions services. Jonah Stephen co-founded both Carisma Solutions and Purple Quay.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Karbon: Practice management and workflow automation software built specifically for accounting firms. Targets the same AU/NZ accounting-firm buyers Carisma serves, complementing or competing with Carisma's Job Management Portal and Process Checklist Automation.
• Botkeeper: AI-driven bookkeeping and accounting automation platform serving accounting firms. Represents the emerging AI-led disruption that could partially substitute or augment Carisma's manual bookkeeping workflows.

Regional players

• Xero: New Zealand-headquartered cloud accounting platform dominant in Australia and a core Carisma technology partner. Functions as an ecosystem enabler for Carisma today but also represents the platform-led alternative that could reduce BPO scope over time.

Direct peers

• Pilot: US-based outsourced bookkeeping, accounting, tax, and CFO services firm for SMBs and startups. Closest model match to Carisma's bookkeeping/VCFO/practice management value proposition, differing primarily by geography.
• WNS Holdings: India-headquartered global BPO with a dedicated Finance & Accounting and Research & Analytics practice serving banking, insurance, and professional-services clients. Comparable India-delivery model and similar vertical orientation toward regulated financial work.
• Bench: Outsourced bookkeeping and financial-reporting platform serving SMBs with software plus human bookkeepers. Operates a similar BPO-plus-tech hybrid model to Carisma, historically competing with Pilot in North America.
• Genpact: Global professional services firm with Finance & Accounting as its largest vertical, providing outsourced compliance, reporting, and AI-enabled finance transformation to enterprises worldwide. Most directly comparable to Carisma's F&A BPO model at much larger scale.
• AccountingDepartment.com: US-based outsourced accounting, bookkeeping, and controller services for growing businesses. Provides direct comparison point for Carisma's Services Management and One Business Services offerings.

Broad incumbents

• Infosys BPM: BPO arm of Infosys offering finance transformation, accounting, and compliance outsourcing globally. Overlaps with Carisma's services management and cloud migration offerings but serves much larger enterprise clients.
• Cognizant: Global IT and BPO services firm with significant financial-services and process-outsourcing practices. Notable because Carisma's Strategic Advisor is a former Cognizant Director, and the firm competes for some of the same mid-market financial-services clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCQWQEgKQB7yuQMBZZzsl7Hw
• LinkedInlinkedin.com/company/carismasolutions/?originalSubdomain=in
• Xx.com/carisma360

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carisma Solutions