What Union Wireless does

Union Wireless, legally Union Telephone Company, is a privately held, family-owned regional telecommunications carrier founded in 1914 in Mountain View, Wyoming, and now led by the fourth generation of the Woody family. The company delivers wireless, landline, broadband, and bundled connectivity services to more than 40,000 residential and business customers across Wyoming and parts of Colorado, Utah, Idaho, and Montana, with retail operations supported by nine company-owned stores and a Wyoming-based customer care center. Union maintains a 350+ cellular tower footprint, 1,000+ miles of fiber backbone, 18 landline telephone exchanges, and a 122,000-square-mile wireless service area — an owned infrastructure base rather than an MVNO resale arrangement.

The product portfolio spans tiered wireless plans (Connect 25/50/100 GB), an Unlimited 55+ senior plan, an Unlimited Talk & Text plan, residential and business landline services, Colorado Basic Calling as a wireless home-phone replacement, and broadband internet delivered via fiber-to-the-premises, fiber-fed copper, and fixed wireless. Add-on services include the CommandIQ home-Wi-Fi app, ProtectIQ network-level security, ExperienceIQ parental controls, Whole Home device protection, handset protection, and the GOCare SMS alert platform. Business services encompass dedicated internet access, enterprise fiber, point-to-point Ethernet, and Optical Wave Internet with redundancy built into the network. Specialized offerings include a First Responder Priority & Preemption plan, FCC Lifeline subsidized service, Safe Connections Act line separation, and a Builder/Fiber Partnership Program that embeds fiber into new residential developments.

Revenue is generated primarily through recurring monthly wireless, broadband, and landline subscriptions priced on per-line, per-tier schedules, supplemented by smartphone and accessory retail sales (iPhone 17 and Galaxy S26 lineups), installation and reconnection fees, device protection plans, international long-distance usage, and federal Lifeline subsidies. Distribution combines direct retail, inside sales (888-926-CARE), a dedicated enterprise sales force, a website with online account management, iOS/Android apps, and 250+ national and international roaming partners enabling service in 162 countries. The company operates without external venture or private-equity backing, with growth funded from operating cash flow and reinvested into network expansion and adjacent-state footprint extension.

Name

Union Wireless

Legal name

Union Telephone Company

Website

https://unionwireless.com

Company type

Private

Founded year

1914

Operating status

Operating

Headcount range

101–250 employees

Short description

Union Wireless is a privately held, fourth-generation family-owned regional telecommunications carrier serving 40,000+ residential and business customers across Wyoming, Colorado, Utah, Idaho, and Montana with wireless, broadband, landline, and enterprise services over its 350+ tower and 1,000+ mile fiber network.

Ownership category

akta.pro rank

Product category

Regional Telecommunications Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)

SIC

Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

akta.pro secondary industries

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Fixed Wireless Access (FWA) Mobile Operators (HDAIAAAG)

Keywords

• Wireless service
• Broadband internet
• Landline telephone
• Fiber optic network
• Rural telecommunications

Headquarters

HQ city

Casper

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Wireless Service Subscriptions: Monthly recurring charges for wireless plans including unlimited talk, text, and data services. Tiered pricing based on data allocation (Connect 25GB, Explore 50GB, Premiere 100GB) with per-line discounts for multi-line accounts
2. Landline Service: Monthly landline service fees for residential and business customers in Colorado, Utah, and Wyoming. Additional charges for calling features like voicemail, speed dial, call forwarding, call waiting, and three-way calling
3. Broadband Internet Service: Fiber-to-the-premises (FTTP), fiber-fed copper, and fixed wireless broadband internet services with various speed tiers
4. Colorado Basic Calling: Wireless home phone service at $19.14/month with $65 activation fee, positioned as landline replacement
5. Bundle Services: Bundled wireless and internet plans offering savings of up to $240/year through multi-line discounts
6. Whole Home Protection: Device protection plans at $12/month for smart home products and $15/month for home entertainment and office products
7. Device Sales: Retail sales of smartphones including iPhone 17 ($799), iPhone 17 Pro ($1,099), iPhone 17 ProMax ($1,199), Samsung Galaxy S26 ($899), and Galaxy S26 Ultra ($1,299)
8. Lifeline Program Revenue: Government-supported discounted service for qualifying low-income consumers receiving $9.25/month federal discount
9. First Responder Services: Priority and preemption wireless services for federal, state, and local emergency response personnel with unlimited talk, text, and data

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Union Wireless is a regional telecommunications carrier that provides wireless mobile service, broadband internet (FTTH, fixed wireless, fiber-fed copper), traditional landline telephone service, and business/enterprise connectivity solutions across Wyoming, Colorado, Utah, and portions of Idaho and Montana. It operates its own 350+ tower cellular network and 1,000+ miles of fiber-optic plant, distributing these services through nine company-owned retail stores, phone-based care, a website, and mobile apps.

Product overview

Union Wireless operates as a regional telecommunications provider serving Wyoming, Colorado, Utah, and portions of Idaho, offering a portfolio of wireless plans, landline services, broadband internet, and business solutions. The consumer wireless lineup includes the Connect Plan (with 25GB, 50GB, and 100GB tiers), the Unlimited 55+ sub-brand for customers aged 55+, and an Unlimited Talk & Text plan. Internet services encompass fiber-to-the-home (FTTH), fixed wireless, and broadband internet, bundled with the CommandIQ app, ProtectIQ network security, and ExperienceIQ parental controls as optional add-ons. Business services include dedicated internet access, enterprise fiber, point-to-point Ethernet, and Optical Wave Internet. The company also provides device sales, Whole Home Protection plans, the Lifeline low-income program, a First Responder Priority & Preemption plan, GOCare SMS alerts, Safe Connections Act line separation, landline services across three states, international calling to 190+ countries, Voicemail, the Handset Protection Program, and MyUnion account management via web and mobile app. The portfolio functions as a unified telco offering where broadband and wireless can be bundled together, with add-on services layered on top of core connectivity.

Differentiator

Problem solved

Functional benefit

Products and services

• Connect Plan
• Unlimited 55+ Plan
• Unlimited Talk & Text
• Landline Services
• Colorado Basic Calling
• Broadband Internet (Home Internet)
• Internet Bundle Plans
• Business Broadband Internet
• Device Sales (Smartphones & Accessories)
• Whole Home Protection
• Lifeline Program
• First Responder Priority & Preemption Plan
• International Calling & Long Distance
• Builder/Fiber Partnership Program
• Safe Connections Act Line Separation

Quantifiable outcome

• Save up to $240 per year by bundling wireless and internet services
• +3 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and standard.

• TNS (Transaction Network Services)coreTechnology or IntegrationPartnership with TNS to provide robocall filtering solution for Union Wireless customers. The system identifies and blocks unwanted robocalls, fraud calls, and spam while allowing legitimate calls to pass through. Service is provided free of charge to Union customers.
• CyberPowerstandardOthersCyberPower supplies backup battery units for Union's fiber optic network customers. Units provide emergency power during outages: Unit 1 ($92) offers 8 hours standby/5 hours talk time; Unit 2 ($194) offers 24 hours standby/14 hours talk time.
• 250+ National and International Roaming PartnerscoreTechnology or IntegrationRoaming agreements with over 250 national and international partners provide Union customers service throughout the United States and Canada, as well as in 162 countries globally.
• FCC (Federal Communications Commission)coreOthersUnion participates in FCC Lifeline program providing discounted telecommunications services to qualifying low-income consumers. Union also complies with FCC regulations including Safe Connections Act, E911 requirements, and consumer protection rules.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lumen Technologies (formerly CenturyLink): Major ILEC providing wireline voice, fiber, and wholesale transport across Wyoming and the Mountain West. Overlaps with Union's landline and enterprise fiber service territory as a larger-scale incumbent.
• T-Mobile US: National MNO aggressively expanding 5G and rural home internet (FWA) across Wyoming and the broader Mountain West. Represents the dominant competitive incumbent Union competes against for wireless subscribers in its own footprint.
• Verizon: National wireless and wireline incumbent with ongoing rural coverage expansion. Competes with Union on both wireless service quality and emerging 5G home internet in overlapping rural geographies.
• TDS Telecom: Regional wireline/wireless operator serving rural and small-town markets across multiple US states. Comparable hybrid fiber/wireless business model serving small and mid-sized communities similar to Union's Wyoming customer base.

Direct peers

• Range Telephone Cooperative: Wyoming-based rural telephone cooperative offering wireless, broadband, and landline across a similar low-density Mountain West footprint. Operates its own network infrastructure and serves comparable residential, business, and agricultural customers in overlapping Wyoming geography.
• RT Communications: Wyoming-headquartered rural telco offering broadband, wireless, and landline across eastern Wyoming. Operates its own network in low-density geographies directly comparable to Union's service model and customer segments.
• Viaero Wireless: Regional wireless carrier operating across Colorado, Wyoming, Nebraska, and Kansas with owned tower infrastructure. Closest pure-wireless comparable in Union's footprint, with overlapping markets and similar rural MNO positioning.
• All West Communications: Utah/Wyoming regional cooperative offering fiber broadband, wireless, and business services with similar hybrid fiber/wireless technology and rural customer profile. Competes in adjacent Mountain West territories with comparable bundled service economics.
• Silver Star Communications: Family-owned regional telecom providing fiber, fixed wireless, and business connectivity in western Wyoming and eastern Idaho — directly overlapping with Union's Idaho/Wyoming service area and serving a comparable rural customer mix.

Emerging players

• Starlink (SpaceX): LEO satellite broadband service rapidly scaling into the rural Mountain West footprint Union currently dominates. Competes directly with Union's fixed wireless and FTTH broadband offering in low-density geographies where Union's coverage advantage is strongest.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/union-wireless

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Union Wireless