Trent & Dove Housing

What Trent & Dove Housing does

Trent & Dove Housing Limited is a not-for-profit social landlord and registered housing association operating across East Staffordshire, South Derbyshire, and North West Leicestershire in the United Kingdom. Structured as a Registered Society under the Co-operative & Community Benefit Societies Act 2014 with Exempt Charity status (HCA Reg. L4311), the organisation owns and manages more than 6,500 affordable homes and has a five-year strategic plan to deliver approximately 830 new homes by 2029. The portfolio spans general needs housing, shared ownership properties, leasehold stock, and a dedicated over-55s independent living segment served through five schemes (Chestnut Grange, Elizabeth Court, Highwood Court, Dove & Meadow Court, and the newly opened Tyldesley Court). The company is regulated by the Regulator of Social Housing and currently holds a G1 governance rating and a V2 financial viability rating (downgraded from V1 in November 2023).

The business model is anchored on recurring weekly social housing rents (averaging £115.51 per week from April 2024, a 7.7% increase), supplemented by service charges on properties with shared facilities, and shared ownership rent income. Customer acquisition flows through the Choice Based Lettings system operated in partnership with East Staffordshire Borough Council, with additional demand drawn from direct applications via the My Account portal. Development is funded through a combination of Homes England grants (e.g., £6.6m for Tyldesley Court), DESNZ retrofit funding via the Matrix Housing Partnership (£800,000 share of £12m), and debt facilities, most notably an £88 million finance package agreed with Lloyds Banking Group in April 2026. The organisation also generates social value through community programmes, including 8,000+ volunteer hours, a Befriending Service, and the RoSPA fall-prevention partnership, and is led by CEO Ursula Bennion with a governance structure featuring a Customer Committee and executive team.

Name

Trent & Dove Housing

Legal name

Trent & Dove Housing Limited

Website

https://trentanddove.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Trent & Dove Housing is a not-for-profit UK social landlord managing over 6,500 affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire, serving general needs tenants, over-55s, shared owners, and leaseholders through rental and service charge revenue.

Ownership category

akta.pro rank

Product category

Social Housing

NAICS

Lessors of Residential Buildings and Dwellings (531110), Residential Property Managers (531311)

SIC

Operators Of Apartment Buildings (6513), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

akta.pro secondary industry

Single-Family Rental (SFR) Property Management (BPAJAFAB)

Keywords

• Social housing provider
• Affordable rental homes
• Shared ownership housing
• Independent living schemes
• Property maintenance services

Headquarters

HQ city

Burton Upon Trent

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Social Housing Rents: Trent & Dove generates primary revenue through weekly social housing rents from approximately 6,500 affordable homes. The organization is a not-for-profit social landlord that reinvests any surplus back into homes and services. Average weekly rent was £107.25 per week, increasing to £115.51 per week from April 2024 (7.7% increase).
2. Service Charges: Additional revenue from service charges paid by customers living in properties with shared facilities who receive additional services such as grass cutting, cleaning, and lighting of communal areas.
3. Shared Ownership: Shared ownership model where customers can purchase a share of their home and pay rent on the remaining portion, with option to staircasing (buy more shares over time).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Trent & Dove Housing is a not-for-profit social landlord that owns and manages over 6,500 affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. It provides social rented housing, shared ownership homes, and specialized independent living schemes for over-55s, supported by repairs and maintenance services and community wellbeing programs. The organization is a Registered Society and Exempt Charity regulated by the Regulator of Social Housing.

Product overview

Trent & Dove Housing is a social housing provider offering a unified housing management service rather than a modular software platform. Their core offerings include the My Account customer portal for self-service tasks (rent management, applications, payments), the Find a Home Choice Based Lettings service for property searches and bidding, and various housing schemes for different demographics including independent living for over-55s (Chestnut Grange, Elizabeth Court, Highwood Court, Dove & Meadow Court, Tyldesley Court). Supporting services include repairs and maintenance, the Housing Perks discount app, Befriending Service for wellbeing support, and Fall Prevention home visits. The company manages over 6,500 affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire.

Differentiator

Problem solved

Functional benefit

Products and services

• Social Rented Housing Affordable rental homes for individuals and families requiring social housing, allocated through the Choice Based Lettings system in partnership with East Staffordshire Borough Council.
• Shared Ownership Homes Part-buy, part-rent homeownership option enabling customers who cannot afford full property purchase to buy a share of a Trent & Dove home and rent the remainder, with the ability to increase ownership over time through staircasing.
• Tyldesley Court New independent living housing development for over-55s comprising 72 one- and two-bedroom apartments and 10 three-bedroom family homes in Burton on Trent, opened following a £20.8m build with £6.6m Homes England grant funding delivered through a partnership with Orbit.
• Chestnut Grange Independent living scheme providing housing for over-55s with appropriate amenities and support.
• Elizabeth Court Independent living scheme for over-55s operated by Trent & Dove Housing.
• Highwood Court Independent living scheme for over-55s operated by Trent & Dove Housing.
• Dove & Meadow Court Independent living scheme for over-55s operated by Trent & Dove Housing.
• Find a Home Choice Based Lettings service enabling customers to search and bid on available Trent & Dove housing association homes to rent across East Staffordshire.
• My Account Customer Portal Secure online self-service portal enabling tenants to view rent balances, make payments, manage housing applications, and update household information 24/7.
• Repairs & Maintenance Service Property maintenance service with defined timeframes: emergency repairs within 24 hours, scheduled repairs within 20 working days, and major works within 60–90 working days.
• Befriending Service Wellbeing support service providing regular phone calls from trained volunteers to offer a listening ear to residents who may feel isolated.
• Fall Prevention Service Free home visit service for customers aged over 60 or those vulnerable to falls, providing safety assessments and prevention advice in partnership with the Royal Society for the Prevention of Accidents (RoSPA). Research showed a 69% reduction in avoidable falls through the programme.
• Housing Perks Discount App Free mobile discount app offering Trent & Dove customers up to 18% discounts with over 100 brands and stores, accessible via iOS and Android applications.

Quantifiable outcome

• 69% reduction in avoidable falls through fall prevention program
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core, major and minor.

• Orbit GroupcoreStrategic or Co-development PartnerStrategic partnership through which Homes England grant funding is delivered, enabling affordable housing development projects.
• Morro PartnershipscoreStrategic or Co-development PartnerDeveloper partner for Tyldesley Court (£20.8m/£21.3m development) providing 72 apartments for over 55s and 10 family homes in Burton on Trent.
• Matrix Housing PartnershipmajorStrategic or Co-development PartnerConsortium of seven social landlords including Trent & Dove, Green Square Accord, Black Country Housing Group, Citizen Housing Group, Pioneer Housing and Community Group, Rooftop Housing Association, and Trident Housing Association. Secured £12 million funding from DESNZ for energy efficiency improvements to 905 homes across Midlands and South West.
• Burton and South Derbyshire CollegemajorStrategic or Co-development PartnerEducational partnership providing apprenticeships, work experience placements, and construction site visits for students including Stephen Burke Construction Academy.
• RoSPA (Royal Society for the Prevention of Accidents)majorStrategic or Co-development PartnerPioneering fall prevention partnership conducting home visits and educational sessions. Research showed 69% reduction in avoidable falls through the program.
• BPN ArchitectsminorImplementation/ SI/ Consulting PartnerArchitecture firm providing design services for Tyldesley Court housing development.
• GleedsminorImplementation/ SI/ Consulting PartnerConstruction consultancy providing project management and advisory services for development projects.
• Stanbridge InteriorsminorImplementation/ SI/ Consulting PartnerInterior design specialist providing services for Tyldesley Court development.
• rg+p LtdminorImplementation/ SI/ Consulting PartnerArchitectural practice leading design for 77-apartment Coalville development for over 55s on former industrial site.
• Geda ConstructionminorImplementation/ SI/ Consulting PartnerConstruction partner for Coalville 77-apartment affordable housing development.
• Burton Albion Community TrustmajorGTM or Marketing PartnerPartnership for Impact on the Community Awards (18 years running) celebrating community contributions. Joint events and community engagement initiatives.
• PH JonesminorImplementation/ SI/ Consulting PartnerGas maintenance contractor carrying out annual gas safety checks and servicing for Trent & Dove properties.
• Peveril HomesminorImplementation/ SI/ Consulting PartnerAward-winning property developer that built Forest Heights affordable housing scheme for Trent & Dove, winning LABC regional award.
• JessupminorImplementation/ SI/ Consulting PartnerRegional developer for Bargates redevelopment providing mixed-use housing scheme of high-quality homes.
• BabingtonminorStrategic or Co-development PartnerApprenticeship and training provider delivering Information Communication Technician courses for Trent & Dove apprentices.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Green Square Accord: UK housing association and fellow Matrix Housing Partnership consortium member alongside Trent & Dove. Directly comparable as a Midlands-region social landlord delivering affordable homes, retrofit programs, and supported housing.
• Orbit Group: Large UK housing association operating across the Midlands. Direct comparable to Trent & Dove as both are social landlords developing affordable housing in overlapping geographies, and Orbit is named as a strategic development partner in Trent & Dove's Homes England-funded Tyldesley Court scheme.
• Citizen Housing Group: Midlands-region housing association co-participating in the Matrix Housing Partnership consortium with Trent & Dove. Comparable business model providing affordable rented housing and shared ownership across adjacent UK geographies.
• Black Country Housing Group: Midlands-based housing association and Matrix Housing Partnership consortium partner. Comparable to Trent & Dove in size, regional focus, social housing delivery model, and participation in DESNZ decarbonisation funding.
• Rooftop Housing Association: Matrix Housing Partnership consortium member and Midlands-based social housing provider. Comparable to Trent & Dove in size range, affordable housing portfolio, and joint DESNZ retrofit delivery.
• Pioneer Housing and Community Group: Matrix Housing Partnership consortium member and Midlands social landlord. Directly comparable to Trent & Dove in scale, mission, and decarbonisation/retrofit program participation.
• Trident Housing Association: Matrix Housing Partnership consortium member. Comparable UK social landlord providing affordable housing and supported living, with overlapping participation in energy-efficiency retrofit schemes alongside Trent & Dove.

Broad incumbents

• Clarion Housing Group: One of the largest UK housing associations, operating nationally. Broadly comparable business model (affordable rent, shared ownership, supported housing, development) but at materially greater scale, making it a broader incumbent rather than a direct regional competitor.
• Sanctuary Housing: Major UK-wide housing association providing general needs, supported, and shared ownership housing. Comparable business model to Trent & Dove but operates nationally at much greater scale.

Regional players

• LiveWest: Large regional housing association focused primarily on the South West of England. Comparable to Trent & Dove as a regional social landlord with development pipeline, but its South West focus limits direct geographic overlap with Trent & Dove's Midlands footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/trentanddove
• LinkedInuk.linkedin.com/company/trent-&-dove-housing
• Instagraminstagram.com/trentanddove
• Xx.com/TaDHousing

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trent & Dove Housing