Great White North Technology Consulting

What Great White North Technology Consulting does

Great White North Technology Consulting Inc. (GWNTC) is a privately held Canadian Managed IT Services Provider founded in 2012 and headquartered in Schumacher, Ontario, near Timmins. The company operates a team of 16+ professionals serving organizations across Northern Ontario, Nunavut, and Canada more broadly, with a particular focus on remote and harsh-environment clients where local IT support is scarce. Its core proposition is end-to-end IT outsourcing delivered from a four-city Canadian infrastructure footprint comprising Schumacher (head office), Kanata (primary datacentre), Toronto (disaster recovery), and Montréal (web hosting).

The company's product portfolio spans cloud, managed IT, security, business continuity, and professional services under branded lines including GreatCloud Workspace (cloud-hosted virtual desktops built on Microsoft Azure Windows Virtual Desktop), GreatSupport (24x7x365 helpdesk), GreatSecurity (managed security with DNS-based ransomware protection), GreatWifi (wireless connectivity rated for -40C conditions), Business Continuity & Disaster Recovery (powered by Datto), Enterprise Email (Microsoft 365/Exchange Online), VoIP Telephony (Yealink), Managed Web Hosting, IT Project Management, and Security Assessments. Supporting technology partnerships with Microsoft, Datto, ConnectWise, IT Glue, cPanel, and Yealink provide the underlying platform.

GWNTC monetizes primarily through fixed monthly recurring fees for managed IT and cloud subscriptions, complemented by hardware and software procurement with volume-based pricing, project-based professional services, and a Not-for-Profit and Charity Services practice offering free or deeply discounted enterprise software via vendor programs. The sales-led go-to-market combines a toll-free 24x7 number, website contact forms, and in-person consultations, with services delivered remotely and on-site across Canada. The company is founder-led, with Paul Brunet serving as CEO, President, and Founder, and has received regional recognition including a Best Place to Work Award from the Timmins Chamber of Commerce NOVA Business Excellence Awards.

Name

Great White North Technology Consulting

Legal name

Great White North Technology Consulting Inc.

Website

https://greatwhitenorth.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Great White North Technology Consulting (GWNTC) is a Canadian Managed IT Services Provider based in Schumacher, Ontario, delivering cloud, helpdesk, security, business continuity, and connectivity services to organizations across Northern Ontario, Nunavut, and Canada-wide from four Canadian datacentre facilities.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

Keywords

• Managed IT services
• Cloud hosting solutions
• IT helpdesk support
• Business continuity services
• Cybersecurity management

Headquarters

HQ city

Schumacher

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Supply Chain, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Fixed monthly fee model providing ongoing IT service and support covering helpdesk, monitoring, security, and strategic planning. Allows clients to properly budget for on-going IT support while enabling pro-active maintenance to prevent downtime.
2. Hardware & Software Sales: Procurement of IT hardware and software including enterprise grade servers, storage, workstations, and network equipment. Competitive pricing with volume discounts and vendor relationships for quick delivery.
3. Cloud Solutions: Revenue from GreatCloud Workspace virtual desktops, enterprise email hosting via Microsoft 365/Exchange Online, and managed web hosting services. Services hosted in Canadian datacenter facilities.
4. Professional Services: Wireless connectivity installation (GreatWifi), security assessments, VoIP telephony, branding services, IT project management, and contract review/negotiation services.
5. Business Continuity & Disaster Recovery: Datto-powered BCDR solutions protecting Windows, Linux and Mac systems with local virtualization, off-site synchronization, and infinite cloud retention capabilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Great White North Technology Consulting is a Managed IT Services Provider (MSP) that delivers end-to-end IT solutions including cloud-hosted virtual desktops (GreatCloud Workspace), 24x7x365 helpdesk support (GreatSupport), managed security (GreatSecurity), Datto-powered business continuity/disaster recovery, and Microsoft 365 enterprise email. Services are sold primarily under a fixed monthly managed-services fee model and are delivered from Canadian datacentre facilities to organizations across Canada, particularly those in Northern Ontario and Nunavut.

Product overview

Great White North Technology Consulting is a Managed IT Services Provider (MSP) offering an integrated portfolio of IT solutions. The core platform consists of GreatCloud Workspace (cloud-hosted desktops and servers), GreatSupport (24/7 IT helpdesk), and GreatSecurity (managed security and monitoring). These are complemented by specialized modules including Business Continuity & Disaster Recovery (BCDR powered by Datto), Enterprise E-Mail (Microsoft 365/Exchange Online), VoIP Telephony, GreatWifi (wireless connectivity), Security Assessments, IT Project Management, Managed Web Hosting, and Hardware & Software procurement services. The company also provides Not-for-Profit & Charity Services with access to discounted or free enterprise software. Services are delivered from Canadian datacentre facilities in Kanata, ON, Toronto, ON, and Montreal, QC, with head office in Schumacher, ON.

Differentiator

Problem solved

Functional benefit

Brands

• GreatCloud Workspace: Cloud-hosted desktop environment allowing businesses to host their applications and data in a secure datacentre.
• GreatSupport
• GreatSecurity
• GreatWifi

Products and services

• GreatCloud Workspace Cloud-hosted virtual desktop and server environment that provides each client with their own secure server, applications, and data on enterprise-grade hardware in secure Canadian datacentre facilities. Users access their workspace from any high-speed internet connection on Windows, Mac, Linux, and smart devices.
• Enterprise E-Mail Microsoft 365 and Exchange Online hosted corporate email service for organizations, providing 50GB storage per user, unlimited aliases, shared mailboxes, spam filtering, and synchronization across devices. Free or discounted for qualifying non-profits.
• Managed Web Hosting Website hosting service that includes patching, security, and protection from threats, with cPanel access for client self-management of hosted websites.
• GreatSupport All-inclusive 24x7x365 IT helpdesk and support service covering all IT support requests for all staff members, including pro-active tasks like malware scans, update installations, and backup verification, delivered under a fixed monthly fee.
• Business Continuity & Disaster Recovery (BCDR) Datto-powered business continuity and disaster recovery solution protecting Windows, Linux, and Mac systems with local virtualization, automatic off-site synchronization with full encryption, bandwidth scheduling, and infinite cloud retention.
• GreatSecurity Managed and monitored security service providing full asset inventory, centralized reporting, warranty notification, pro-active monitoring, DNS-based umbrella ransomware protection, and multi-layer malware protection with self-healing automation policies.
• IT Project Management End-to-end design, specification, management, and delivery of custom IT projects, ensuring initiatives are completed on time and on budget.
• GreatWifi Wireless connectivity solutions including point-to-point, point-to-multipoint, and standard wireless access for buildings, devices, and inter-site links, with equipment proven reliable in harsh locations including -40 degree Celsius conditions.
• Security Assessments IT security assessments using best practice tools to produce comprehensive health analyses, risk assessment reports, IT policies and procedures, network documentation, and security training for client staff.
• VoIP Telephony Voice over IP business telephone systems using Yealink T48g phones with voicemail-to-email, automated call attendant, ring groups, call recording, and potential cost savings on monthly telephone services.
• Hardware & Software Sales Procurement of IT hardware and software, including enterprise-grade servers, storage, workstations, and network equipment, offered at competitive pricing with volume discounts and vendor relationships for quick delivery.
• Contract Review Review and renegotiation of service agreements covering internet, cellular, telephone, and software to ensure best value and potential cost savings for clients.
• Not-for-Profit & Charity Services Service helping qualified not-for-profit and charity organizations obtain software discounts and free access to Microsoft Office 365 corporate email, with up to 90% off other enterprise applications.

Quantifiable outcome

• Organizations can shed unnecessary risk by moving from on-premise to cloud-hosted infrastructure
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• DattocoreTechnology or IntegrationTechnology partnership leveraging Datto's business continuity and disaster recovery solutions. GWNTC uses Datto-powered BCDR systems to craft custom tailored solutions for clients, including protection for Windows, Linux and Mac systems, local virtualization, automatic off-site synchronization with full encryption, and infinite cloud retention capabilities.
• MicrosoftcoreTechnology or IntegrationPremier technology partnership providing Microsoft 365, Office 365, and Exchange Online cloud-hosted solutions for corporate email. GWNTC leverages Microsoft's platform as the foundation for enterprise email services, offering 50GB storage per user, unlimited aliases, spam filtering, and cost-effective solutions for clients. Non-profit organizations can receive these services at no cost or significant discounts.
• Microsoft Azure (Windows Virtual Desktop)coreTechnology or IntegrationInfrastructure partnership providing the backbone for GreatCloud Workspace cloud-hosted desktop solutions. Microsoft Azure Windows Virtual Desktop platform enables enterprise-grade virtual desktop hosting capabilities for GWNTC's cloud services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Konica Minolta Business Solutions (Canada): Konica Minolta Canada's IT services division delivers managed IT, cloud, and document/workflow services to Canadian SMB and mid-market clients. Comparable managed-IT portfolio targeting similar customer segments in the Canadian market.

Direct peers

• Compugen: Compugen is a Canadian IT solutions provider delivering managed services, cloud, cybersecurity, and hardware/software procurement to enterprise and public-sector clients nationally. Operates in the same managed-IT-services space with overlapping product lines (cloud workspace, BCDR, Microsoft 365).
• Long View Systems: Long View Systems is one of Canada's largest independent IT solutions and managed services providers, offering cloud, managed IT, security, and professional services across multiple provinces — directly comparable to GWNTC's end-to-end MSP model but at much greater scale.
• Jolera Inc. Jolera is a multinational managed IT services provider with significant Canadian operations offering cloud, security, BCDR, and end-user computing services. Highly comparable to GWNTC's GreatCloud Workspace and GreatSecurity offerings for SMB and mid-market clients.
• Wirehead Technologies: Wirehead Technologies is a Canadian managed IT services and cybersecurity provider serving SMBs across multiple provinces with cloud, helpdesk, and security offerings. Closely comparable in size, service mix, and Canadian mid-market focus.

Broad incumbents

• Softchoice: Softchoice is a large North American IT solutions and managed services provider focused on software, cloud, and security offerings for mid-market and enterprise customers. Overlaps with GWNTC on Microsoft-centric cloud and managed services but operates at much larger scale and breadth.
• CDW Canada: CDW Canada is the Canadian arm of CDW Corporation, a major IT solutions provider offering hardware, software, cloud, and managed services to business, government, education, and healthcare. Overlaps with GWNTC on hardware procurement, cloud, and managed services but at vastly larger scale.
• CompuCom (now part of Odyssey Group): CompuCom is a North American managed IT services provider specializing in end-user computing, cloud, and workplace services for enterprise clients. Closely comparable to GWNTC's helpdesk and end-user support focus but at enterprise scale.
• TELUS Business Solutions: TELUS Business Solutions is the enterprise and SMB division of TELUS, offering managed IT, cloud, security, and connectivity services across Canada. Competes with GWNTC on managed services and cloud for Canadian businesses with much greater resources and geographic reach.
• Bell Business Markets: Bell Business Markets delivers managed IT, cloud, security, and connectivity services to Canadian enterprises through Bell's nationwide network and datacentres. Highly overlapping capabilities with GWNTC, including cloud-hosted workspaces and managed security, but at incumbent scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gwntci
• Facebookfacebook.com/gwntc
• LinkedInlinkedin.com/company/great-white-north-technology-consulting-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Great White North Technology Consulting