Name

Cerberus Networks

Legal name

Cerberus Networks Limited

Website

https://cerberusnetworks.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed Business Internet and IT Services

NAICS

Telecommunications Resellers (517121), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Carrier Ethernet Services (E-Line/E-LAN/E-Tree) (HDAIAFAC)

akta.pro secondary industries

Edge Colocation & Distributed Data Center Services (HDABAOAB), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)

Keywords

• Business broadband services
• Managed IT services
• Cloud computing platform
• IP telephony solutions
• Wide area networks

Headquarters

HQ city

Greenford

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Connectivity Services: Recurring monthly revenue from broadband (FTTP, SOGEA, SOGFAST, SOADSL), leased lines, bonded broadband, mobile data, satellite, and WAN services. Products are priced on speed tiers, contention ratios, and contract length with monthly billing.
2. Cloud Computing Services: Monthly recurring revenue from MyCloud Computing platform (Enterprise and Business editions) with usage-based billing. SME edition available on 12 or 36-month contracts.
3. Backup and Disaster Recovery: MyCloud Online Backup services billed monthly in advance based on storage usage sampled on the 1st of each month. Includes optional onsite caching.
4. Communications/VoIP Services: Revenue from IP telephony including MyCloud PBX, MyCloud Voice SIP trunks, Teams Telephony, and mobile services. Includes per-user rental and call bundles.
5. Domain Registration and Web Hosting: Domain name registration and web hosting services on Linux (Apache) or Windows (IIS) platforms, charged based on storage, data transfer, and number of domains.
6. Managed IT Services: IT support, network security, wireless networks, and digital transformation consulting services billed on project or retainer basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Cerberus Networks is a UK business ISP and managed IT services provider that delivers broadband (FTTP, SOGEA, SOGFAST, SOADSL, bonded), Ethernet leased lines, fibre-on-demand, mobile, and satellite connectivity, alongside hosted IP telephony (MyCloud PBX, MyCloud Voice, SIP Trunks, Teams Telephony), cloud computing and backup (MyCloud Computing on Microsoft Azure, MyCloud Online Backup), and managed IT services (IT support, network security, Microsoft 365/Azure, digital transformation). Services are sold on recurring monthly subscriptions with usage-based billing for cloud compute and are supported by a 24/7 UK helpdesk, NetWATCH monitoring, and the NetCONNECT customer portal.

Product overview

Cerberus Networks offers a comprehensive portfolio of IT and connectivity services for UK businesses, built around four core pillars: Connectivity (broadband, leased lines, WAN, mobile, satellite), Communications (hosted telephony, SIP trunks, Teams integration), Managed IT (support, security, wireless networks), and Cloud (computing, backup, Microsoft services). The product portfolio centres on the MyCloud branded platform family including MyCloud Computing (Business/Enterprise/SME editions), MyCloud Online Backup, MyCloud PBX, MyCloud Voice, MyCloud Connect/Network, and associated security add-ons (DNS Protect, Hosted Security). Supporting services include SIP Trunks, broadband products (SOGFAST, FTTP, SOGEA, SOADSL, Bonded, Fibre on Demand), Microsoft 365/Azure managed services, colocation, email security, and web hosting. Customer-facing management is provided through the NetCONNECT self-service portal with NetSTATS monitoring and NetRESCUE remote support tools.

Differentiator

Problem solved

Functional benefit

Brands

• MyCloud Computing: On-demand cloud computing platform for SME and Enterprise, available in Business, Enterprise, and SME editions with hosted servers, UTM firewall, VPN, monitoring, and backup services
• MyCloud Online Backup
• MyCloud PBX
• MyCloud Voice
• MyCloud Voice One
• NetCONNECT
• NetRESCUE
• NetSTATS
• NetWATCH
• MyCloud DNS Protect
• MyCloud Connect
• MyCloud Network
• MyCloud Hosted Security

Products and services

• MyCloud Computing On-demand cloud computing platform for SMEs and enterprises, available in Business, Enterprise, and SME editions, built on Microsoft Azure management infrastructure with Intel Xeon processors, stateful packet inspection firewall (IPSec/SSL VPN), virtual private datacentre, and burst transit up to 1 Gbps (Enterprise) or 250 Mbps (Business) for UK businesses needing hosted compute and networking.
• MyCloud Online Backup Managed backup and disaster recovery service providing automated cloud-to-cloud backup for servers, desktops, virtualised systems, and Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams) with up to six backups daily, long-term retention, and optional onsite caching for UK businesses.
• MyCloud PBX Cloud-based hosted business phone system with all-inclusive licensing, providing full telephony features without upfront hardware costs for UK businesses; includes desk handsets and softphone applications for Windows, Mac, iPhone, and Android.
• MyCloud Voice (SIP Trunks) Flexible SIP-based PSTN replacement service compatible with DECT handsets, ATAs, router-integrated ATAs, and software clients, providing UK geographic and mobile number rentals with bundled call minutes for business customers.
• MyCloud Connect Wide area network connectivity service enabling integrated Ethernet networking across multiple sites with support for VoIP, video, remote desktop, and cloud applications for UK multi-site businesses.
• MyCloud Network Managed WAN infrastructure providing flexible site-to-site connectivity with primary and backup options, traffic optimisation, and integrated security for multi-location UK enterprises.
• MyCloud Hosted Security Cloud-based managed firewall and security service delivered on high-availability Fortinet firewall clusters with 24/7 management, reporting, analytics, and advanced monitoring for UK businesses requiring outsourced network security.
• SIP Trunks IP-based voice trunking service for businesses with IP-capable PBX systems, providing flexible and cost-effective phone service with call bundles on UK geographic and mobile calls.
• Business Broadband (SOGFAST, FTTP, SOGEA, SOADSL) Business broadband services across multiple carriers including SOGFast (G.fast up to 330Mbps), FTTP full-fibre (up to 900Mbps), SOGEA (FTTC broadband without phone line), and SOADSL broadband for UK businesses, with 24/7 support and end-to-end management.
• Bonded Broadband (X2/X4) High-speed bonded connectivity combining up to 4 individual broadband lines using X2 and X4 bonding technology for up to 280Mbps downstream and 64Mbps upstream, with managed router included for UK businesses needing higher bandwidth than single-line broadband can deliver.
• Fibre on Demand Bespoke gigabit-capable full-fibre broadband installation via Openreach providing up to 900Mbps download and 115Mbps upload where standard FTTP is unavailable, with installation charges subject to survey, targeted at UK businesses requiring higher-grade dedicated fibre.
• Ethernet Leased Lines Dedicated leased line internet access providing uncontended, symmetrical connectivity with guaranteed uptime and 24/7 support for mission-critical business operations across UK organisations.
• Mobile Data Mobile data services including low-cost multi-network SIMs for IoT and unlimited 5G broadband for primary or backup connectivity for UK businesses.
• Satellite Broadband Satellite connectivity using geostationary or Low Earth Orbit (LEO) technology for rural or remote UK locations where traditional broadband is unavailable.
• Microsoft 365 Services Managed Microsoft 365 services including migration, licensing, and ongoing support for desktop apps, Exchange Online, Teams, SharePoint, and compliance tools for UK businesses.
• Microsoft Azure Services Azure cloud platform services and managed services helping UK businesses build, run, and manage applications across multiple clouds, on-premises, and at the edge.
• Colocation Server co-location services at London Docklands and Greenford data centre facilities, connecting customer equipment to high-speed internet backbone for UK businesses needing off-premises hosting.
• Email Security Cloud-based email security using collective threat intelligence for inbound and outbound email protection, spam filtering, malware detection, and phishing protection for UK businesses.
• Web & Domains Domain registration and web hosting services including Linux (Apache) and Windows (IIS) hosting platforms, DNS management, and domain privacy protection for UK businesses.
• Net Zero Broadband Carbon offset initiative for internet usage, partnering with Ecologi to plant trees and fund climate projects to offset emissions from customer connectivity services for UK businesses.
• IT Support Services Managed IT support including 24/7 monitoring, helpdesk, patch management, endpoint protection, and IT assistant services with flexible voucher-based pricing for UK organisations needing outsourced IT operations.
• Digital Transformation IT transformation and project services including cloud migration, virtualisation, hybrid-cloud deployment, and strategic planning for business process improvement for UK organisations modernising IT infrastructure.
• Teams Telephony Cloud telephony and audio conferencing integrated with Microsoft Teams for enhanced productivity and simplified number management for UK businesses using Microsoft Teams as their collaboration platform.
• Wireless Networks Managed wireless network services for UK businesses, including design, deployment, and ongoing management of business-grade Wi-Fi networks.

Quantifiable outcome

• Winner: 2021 ISPA Best Business ISP Award
• +3 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• BT Wholesale / OpenreachcoreTechnology or IntegrationCerberus Networks operates as a BT Wholesale partner with access to the full range of Openreach-based connectivity services across the UK. This partnership enables delivery of FTTP, SOGEA, SOGFAST, ADSL, and leased line services to customers nationwide with ~95% coverage.
• MicrosoftcoreTechnology or IntegrationCerberus is a Microsoft Partner with over 18 years experience. MyCloud Computing platform is built on Microsoft Azure management infrastructure. Cerberus provides Microsoft 365 migration, licensing, and support services, as well as Microsoft Azure cloud services.
• EcologiminorStrategic or Co-development PartnerEnvironmental partnership for carbon offsetting through tree planting. Cerberus has planted over 14,500 trees and funded 22 environmental projects. Ecologi enables Cerberus's Net Zero Broadband initiative to offset customer Internet usage emissions.
• FortinetcoreTechnology or IntegrationCerberus uses Fortinet UTM (Unified Threat Management) firewalls for network security services. Fortinet powers the hosted security services delivered on high-availability firewall clusters.
• OpenreachcoreTechnology or IntegrationOpenreach provides the underlying copper and fibre network infrastructure (FTTP, SOGEA, SOGFAST, ADSL) that Cerberus uses to deliver broadband services to customers across the UK.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• TalkTalk Business: Direct UK business ISP and connectivity provider offering broadband, Ethernet, voice, and cloud services to UK SMEs and enterprises. Highly comparable to Cerberus in product mix, customer segment, and Openreach-based delivery model.
• Zen Internet: UK ISP with both consumer and business divisions, offering broadband, Ethernet, voice, and cloud services. Comparable in heritage (long-established UK ISP), customer base, and award-winning positioning.
• Spitfire Network Services: UK-based business ISP and managed services provider offering broadband, Ethernet leased lines, hosted voice, and cloud services. Similar size and customer profile to Cerberus, with comparable product breadth.
• FluidOne: UK business ISP and managed connectivity provider offering broadband, Ethernet, SD-WAN, cyber security, and cloud. Directly comparable as a mid-market UK managed connectivity and communications provider.
• Gamma Communications: UK-based provider of business communications, broadband, and cloud services, with a strong channel/reseller programme. Closely comparable to Cerberus in voice (SIP/UC), connectivity, and channel-led GTM.
• XLN Telecom: UK provider focused on small businesses, offering broadband, phone systems, card machines, and energy. Comparable in target segment (UK SMB) and bundled telecoms/utilities GTM.

Broad incumbents

• Virgin Media Business: Major UK business connectivity and communications provider offering broadband, Ethernet, voice, and mobile services. Comparable in product set and customer segments, operating as both an upstream carrier and competitor to Cerberus.
• Vodafone Business: Large UK business telecoms provider offering fixed and mobile connectivity, IoT, cloud, and unified communications. Comparable as a broad incumbent competing for the same UK enterprise and public-sector contracts.
• BT Business: UK incumbent business telecoms provider offering broadband, Ethernet, voice, cloud, and managed IT services. Comparable as a broader portfolio incumbent serving the same enterprise and SME segments, though much larger and the upstream wholesaler to Cerberus.

Emerging players

• CityFibre: UK alternative full-fibre network operator expanding across UK cities. Comparable as a UK connectivity enabler and increasingly a competitor to Openreach-based ISPs like Cerberus for high-speed Ethernet services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cerberus_net

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cerberus Networks