Fran Metrics
Fran Metrics is a Boise-based SaaS company that provides an AI-powered KPI benchmarking, field evaluation, and financial performance dashboard platform built exclusively for franchise systems, serving 30+ franchise brands across food, fitness, home services, and retail verticals.
- Company typePrivate
- Founded2019
- HeadquartersBoise, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Fran Metrics does
Fran Metrics is a private, Boise, Idaho-based SaaS company that operates an AI-powered financial performance and KPI benchmarking platform purpose-built for franchise systems. The platform integrates with QuickBooks Online, Xero, multiple POS systems (Revel, Speedline, Shop Monkey), CRM platforms (Go High Level, MindBody), Google Reviews, and enterprise data warehouses (Snowflake, Redshift, Azure) to aggregate franchisee-level financial and operational data, then delivers it through customizable dashboards, unit-level scorecards, trend reports, top-performer rankings, and a purpose-built Item 19 financial performance representation tool for FDD disclosures. Additional modules include 400-500+ pre-built field evaluation templates for mystery shopping and field visits with mobile swipe-to-answer interface, break-even and what-if scenario analysis, full-service bookkeeping, and the recently launched FRAN AI natural-language query feature.
The company sells primarily through per-unit subscriptions with tiered volume discounts: Field Visits at $5-$20/unit, Monthly KPI Reporting at $14.50-$22/unit, Weekly KPI Reporting at $3-$11/unit, and bookkeeping services on a professional services basis, with a minimum monthly spend of $200 per service and a 10-unit invoicing minimum. Go-to-market is a demo-driven direct enterprise sales motion targeting franchisors, multi-unit franchisees, and franchise business coaches, supplemented in March 2026 by a marketplace partnership with ClientTether that embeds Fran Metrics dashboards directly inside that franchise CRM.
Fran Metrics was founded by Jason McReynolds (Founder and CEO) in 2019, with Colin Slaughter serving as CFO, and is bootstrapped with no disclosed venture capital or private equity backing. The company serves 30+ franchise brands across food, fitness, home services, and retail verticals, with named customers including Deka Lash, Perspire Sauna Studio, Pizza Factory, Wise Coatings, Prime IV, Cookie Cutters, Face Foundrie, Ivybrook, Ultimate Ninjas, Hounds Town, Pet Evolution, and IV Nutrition. The platform's core value proposition is replacing lagging P&L reporting (historically with only 40% franchisee compliance) with real-time, leading-indicator KPI tracking and apples-to-apples benchmarking across franchise locations.
Fran Metrics firmographics
Firmographics- Name
- Fran Metrics
- Legal name
- Fran Metrics INC.
- Website
- https://franmetrics.net
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Fran Metrics is a Boise-based SaaS company that provides an AI-powered KPI benchmarking, field evaluation, and financial performance dashboard platform built exclusively for franchise systems, serving 30+ franchise brands across food, fitness, home services, and retail verticals.
- Ownership category
- akta.pro rank
Fran Metrics industry classification
Industry- Product category
- Franchise Performance Management Software
- NAICS
- Software Publishers (513210)
- akta.pro primary industry
- Real-Time Market Data Feeds & Terminals (FSAFAIAA)
Keywords
Where Fran Metrics is headquartered
LocationHeadquarters
- HQ city
- Boise
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Fran Metrics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Services - Field Visits: Tiered per-unit pricing for field visit and evaluation services. Discounts scale with volume - $20/unit for up to 20 units, $15/unit for 21-50 units, $10/unit for 51-100 units, and $5/unit for over 100 units. Minimum monthly spend of $200 per service.
- Subscription Services - KPI Reporting: Monthly or weekly KPI reporting subscriptions priced per unit. Monthly reporting ranges from $22/unit (up to 20 units) down to $14.50/unit (over 100 units). Weekly reporting ranges from $11/unit down to $3/unit for larger networks. Minimum 10 units invoiced together.
- Full Service Bookkeeping: Full service bookkeeping services at affordable rates to ensure consistent financial reporting across franchise network. Ensures apples-to-apples comparison by standardizing how franchisees track and report financial data.
- Single Unit Services: Single units invoiced separately but part of a participating organization or Franchisor cost $35 per unit. Provides flexibility for franchisees not under bundled organizational contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Field Visits - Up to 20 Units |
| Unit Pricing | Monthly | Field Visits - 21 to 50 Units |
| Unit Pricing | Monthly | Field Visits - 51 to 100 Units |
| Unit Pricing | Monthly | Field Visits - Over 100 Units |
| Unit Pricing | Monthly | Monthly KPI Reporting - Up to 20 Units |
| Unit Pricing | Monthly | Monthly KPI Reporting - 21 to 50 Units |
| Unit Pricing | Monthly | Monthly KPI Reporting - 51 to 100 Units |
| Unit Pricing | Monthly | Monthly KPI Reporting - Over 100 Units |
| Unit Pricing | Monthly | Weekly KPI Reporting - Up to 20 Units |
| Unit Pricing | Monthly | Weekly KPI Reporting - 21 to 50 Units |
| Unit Pricing | Monthly | Weekly KPI Reporting - 51 to 100 Units |
| Unit Pricing | Monthly | Weekly KPI Reporting - Over 100 Units |
| Unit Pricing | Monthly | Single Unit Pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Fran Metrics product offering
Product offeringCore offering
Fran Metrics sells a cloud-based SaaS platform that aggregates financial and operational data from franchisees' POS, CRM, and bookkeeping systems to deliver real-time KPI dashboards, cross-location benchmarking, Item 19 FDD financial performance representations, and field evaluation tools. The platform is offered as tiered per-unit subscriptions to franchisors and franchisees, with add-on services including KPI reporting (weekly/monthly), full-service bookkeeping, field visits and audits, custom data integrations, and the FRAN AI natural-language analytics feature.
Product overview
Fran Metrics is an AI-powered financial performance and KPI benchmarking platform built exclusively for franchise systems. The core offering is the Dashboard Platform, which provides real-time data visualization and benchmarking across franchise networks. The platform is offered as a unified system with modular add-on services including KPI Reporting (weekly or monthly), Bookkeeping Services, Field Visits & Evaluations, Custom Data Integrations, and FRAN AI (natural language querying). The platform integrates with QuickBooks Online, ClientTether, Google Reviews, and various POS systems to aggregate financial and operational data. Pricing is unit-based with tiered pricing based on number of units, with services including Field Visits ($5-$20/unit), Monthly KPI Reporting ($14.50-$22/unit), and Weekly KPI Reporting ($3-$11/unit). Minimum monthly price is $200 per service.
Differentiator
Problem solved
Functional benefit
Products and services
- Fran Metrics Dashboard Platform
Quantifiable outcome
- 40% historical compliance rate for franchisees sending financial statements to franchisors; Fran Metrics with cloud-based bookkeeping achieves near 100% reporting
- +3 more outcomes
Companies that use Fran Metrics
Customer profileNamed customers23 records
Segments4 records
Ideal customer profiles3 records
Fran Metrics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability5 records
Feature10 records
Fran Metrics partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- ClientTethercoreOfficial marketplace partnership enabling franchisors to access Fran Metrics dashboards directly within the ClientTether franchise CRM platform. The integration combines ClientTether's lead engagement and franchisee communication tools with Fran Metrics' financial analytics, providing a unified view from candidate pipeline to franchisee profitability. This partnership addresses the franchise industry's technology consolidation trend where operators demand integrated tools with AI-driven analytics.
- QuickBooks OnlinecoreDeep integration with Intuit QuickBooks Online for automated daily financial data imports. Smart mapping enables profitability analysis, break-even analysis, and variable vs fixed costs mapping. Supports P&L and Balance Sheet data comparison across franchise locations for standardized benchmarking.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Fran Metrics competitors and assessment
Company assessmentBroad incumbents
- Toast: Restaurant POS and operations platform serving franchise operators with reporting, labor, and performance tools. Comparable through POS-anchored data, KPI reporting, and franchisee benchmarking workflows.
- Restaurant365: Restaurant-focused ERP and back-office platform widely used by franchise restaurant operators. Comparable through restaurant/franchise financial data integration, KPI reporting, and multi-unit benchmarking, though broader in scope than Fran Metrics' franchise-only focus.
- Crunchtime: Restaurant operations platform for inventory, food cost, labor, and performance management, serving multi-unit and franchise restaurant operators. Overlaps with Fran Metrics on operational KPI tracking and benchmarking for restaurant franchise systems.
- Lightspeed Restaurant: POS and commerce platform serving restaurants and franchise operators with reporting and analytics tools. Comparable through POS-driven data collection and KPI reporting feeding multi-unit benchmarking.
- Square for Restaurants: POS and restaurant operations suite from Block, widely used by franchise and multi-unit restaurants with built-in reporting and integrations. Adjacent competitor where Fran Metrics integrates upstream for benchmarking.
Direct peers
- FranConnect: Leading franchise management software platform providing franchise operations, CRM, and performance tools. Direct competitor in the franchise operations technology stack where Fran Metrics' KPI benchmarking would integrate or compete.
- Avero: Restaurant analytics and benchmarking software that aggregates POS data to deliver performance insights. Closely comparable as a benchmarking/analytics tool for franchise and multi-unit restaurant operators.
- ClientTether: Franchise CRM and lead engagement platform with an active marketplace partnership that embeds Fran Metrics dashboards. Both serve franchisors and franchisees across the lead-to-profitability funnel with adjacent but complementary offerings.
Emerging players
- Fishbowl Inventory: Inventory and operations management solution for restaurant and franchise operators, with integrations that surface operational KPIs. Partial overlap with Fran Metrics on franchisee operational performance tracking.
- 7shifts: Restaurant team management and labor analytics platform used by franchise and multi-unit operators. Comparable on workforce KPI tracking and labor percentage benchmarking, with partial overlap to Fran Metrics' operational KPI feature set.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks4 records
Key highlights7 records
Customer concentration
Fran Metrics social profiles
Digital presenceFran Metrics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fran Metrics leadership team
Management profileNumber of profiles
Profiles2 records
Fran Metrics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fran Metrics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fran Metrics
What does Fran Metrics do?
Fran Metrics sells a cloud-based SaaS platform that aggregates financial and operational data from franchisees' POS, CRM, and bookkeeping systems to deliver real-time KPI dashboards, cross-location benchmarking, Item 19 FDD financial performance representations, and field evaluation tools. The platform is offered as tiered per-unit subscriptions to franchisors and franchisees, with add-on services including KPI reporting (weekly/monthly), full-service bookkeeping, field visits and audits, custom data integrations, and the FRAN AI natural-language analytics feature.
Is Fran Metrics a public or private company?
Fran Metrics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Fran Metrics founded?
Fran Metrics was founded in 2019. It employs 1 to 10 people.
Where is Fran Metrics based?
Fran Metrics is headquartered in Boise, United States, in the North America region.
How does Fran Metrics make money?
Four revenue lines are on record. Subscription Services - Field Visits are the primary driver. The others are subscription Services - KPI Reporting, full Service Bookkeeping and single Unit Services.
Who are Fran Metrics's main competitors?
Broad incumbents on record are Toast, Restaurant365, Crunchtime, Lightspeed Restaurant and Square for Restaurants. Direct peers are FranConnect, Avero and ClientTether. Emerging players are Fishbowl Inventory and 7shifts.
Does Fran Metrics have an API?
No public API is recorded for Fran Metrics.
What industry is Fran Metrics in?
Fran Metrics's product category is Franchise Performance Management Software. Its primary akta.pro industry code is FSAFAIAA, Real-Time Market Data Feeds & Terminals. Its NAICS code is 513210.