FocusNet Technology

Name

FocusNet Technology

Legal name

FocusNet Pty Ltd

Website

https://focusnet.com.au

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Managed IT services
• IT infrastructure management
• Cybersecurity services
• Cloud solutions
• IT consulting

Headquarters

HQ city

East Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services revenue from ongoing IT support, monitoring, and management of client infrastructure. Includes 24/7 support, IT management, and vCIO services.
2. Hardware/Software Procurement: One-time revenue from sale and procurement of hardware and software solutions for clients.
3. Professional Services: Consulting, implementation, cyber security audits, penetration testing, IT strategy advisory, and project-based services.
4. Cyber Health Check Services: Cybersecurity audit services starting at $500+GST for Essential 8 assessments.
5. Internet Services (ISP): ISP services as a telecommunications provider.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

FocusNet Technology provides managed IT services to Australian businesses, including 24/7 IT support and monitoring, IT management with vCIO advisory, cloud solutions, cybersecurity, hardware/software procurement, and ISP services. The company operates proprietary industry-specific platforms including CoverCloud for insurance brokers and Medicloud for healthcare practices, alongside an InsureTech Connect integration platform. Services are delivered under ITIL4 framework processes with a 99.999% uptime guarantee.

Differentiator

Problem solved

Functional benefit

Brands

• CoverCloud: All-encompassing IT solution purposefully built for the insurance industry (Insurance Brokers, Underwriters, AR's and large networks) to empower performance, increase security, and meet compliance standards.
• Medicloud
• InsureTech Connect

Products and services

• Managed IT Services

Quantifiable outcome

• 99.999% uptime guarantee backed by robust infrastructure
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

20 partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with integration capabilities for Microsoft 365 Management, Teams, SharePoint, OneDrive, and cloud solutions. Provides cloud telephony and productivity tools integration.
• IBMcoreTechnology or IntegrationTechnology partner providing enterprise solutions and infrastructure capabilities.
• BarracudacoreTechnology or IntegrationCybersecurity partner providing email security gateway, backup, and network security solutions.
• SophoscoreTechnology or IntegrationCybersecurity partner providing next-gen firewall and endpoint protection solutions.
• FortinetcoreTechnology or IntegrationNext-generation firewall and network security partner.
• Palo Alto NetworkscoreTechnology or IntegrationCybersecurity partner providing advanced firewall and cloud security solutions.
• CiscocoreTechnology or IntegrationNetworking and communications partner providing infrastructure solutions.
• VMwarecoreTechnology or IntegrationVirtualization and cloud infrastructure partner (VMware Partner Connect).
• CitrixcoreTechnology or IntegrationSecure virtual desktop and remote work solutions partner.
• DellcoreTechnology or IntegrationHardware partner for servers, workstations, and enterprise infrastructure.
• LenovocoreTechnology or IntegrationHardware partner for computing devices and solutions.
• HPcoreTechnology or IntegrationHardware partner for printing and computing solutions.
• Red HatcoreTechnology or IntegrationOpen-source enterprise solutions partner for cloud and infrastructure.
• Pure StoragecoreTechnology or IntegrationFlash storage and data management solutions partner.
• TelstracoreChannel Partner/ Reseller/ DistributorTelecommunications partner providing network connectivity and ISP services.
• VocuscoreChannel Partner/ Reseller/ DistributorTelecommunications and network services partner.
• AAPTminorChannel Partner/ Reseller/ DistributorTelecommunications reseller partner.
• Australian Medical Association of WA (AMAWA)coreStrategic or Co-development PartnerHealthcare industry partnership providing discounted Cyber Audits and Staff Security Awareness Training for AMA WA members. Supports healthcare compliance and cybersecurity posture.
• CPD HomecoreStrategic or Co-development PartnerHealthcare education partner offering discounted cybersecurity services for CPD Home members, supporting continuing professional development in healthcare IT security.
• Dental Innovations NetworkminorStrategic or Co-development PartnerDental industry partnership network for healthcare IT solutions.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CyberCX: Australia's largest dedicated cybersecurity services provider, spanning MSSP, advisory, and managed detection. Direct competitor for FocusNet's cyber health checks, penetration testing, and managed security offerings, particularly in insurance and healthcare.
• Canon Business Services ANZ: Division of Canon providing managed IT, document management, workflow automation, and cybersecurity services across Australia and NZ. Particularly relevant as a competitor for FocusNet's business automation and document management offerings.
• ASI Solutions: Long-established Australian IT services company delivering managed IT, cloud, and security to mid-market customers nationally. Comparable in longevity, mid-market focus, and the breadth of managed services offered.
• Interactive: Australian managed services and cloud provider offering 24/7 support, infrastructure management, and security to mid-market and enterprise customers. Similar operating model with a focus on recurring managed services revenue and strong Microsoft alignment.
• Datacom: Large Australasian IT services company providing managed services, cloud, cybersecurity, and digital transformation across multiple verticals including government, healthcare, and financial services. Comparable in service mix and regulated-vertical focus, though at significantly larger scale.
• Outcomex: Australian MSP specializing in managed IT, cloud, and cybersecurity for mid-market and enterprise clients, with a strong Microsoft and security partner stack. Highly comparable in service mix, vendor partnerships, and target verticals.
• Brennan IT: One of Australia's largest independent managed IT services providers, offering managed IT, cloud, cybersecurity, and consulting to mid-market and enterprise clients nationally. Closest direct peer in scale aspiration, service breadth, and target customer profile.
• Telstra Purple: Telstra's enterprise managed services arm, delivering managed IT, networking, security, and cloud services across Australia. Direct competitor for mid-market and enterprise managed services contracts, with the added leverage of Telstra's network and telco products.
• Attaxa: Australian MSP and technology integrator focused on managed IT, cloud, and security for mid-market Australian businesses. Comparable in size, service mix, and consultative sales-led go-to-market.

Broad incumbents

• ConnectWise: Global platform provider of PSA, RMM, and cybersecurity software purpose-built for managed service providers. Not a direct delivery competitor but a foundational platform for many MSPs in FocusNet's segment and a long-term threat to MSP economics as automation increases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/focusnet.com.au
• LinkedInlinkedin.com/company/focusnet-group

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FocusNet Technology