Epsilon SingularLogic
Epsilon SingularLogic is a Greek ERP and CRM software vendor serving mid-to-large enterprises, SMBs, retail, and HORECA operators. It offers the proprietary PYLON suite, Galaxy ERP, and Microsoft Dynamics 365 Business Central – InnovEra with deep Greek regulatory localization and embedded AI features.
- Company typePrivate
- Founded-
- HeadquartersKallithéa, Greece
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Epsilon SingularLogic does
Epsilon SingularLogic (EPSILON SINGULARLOGIC A.E.) is a Greek enterprise software company that develops and sells ERP and CRM platforms targeting primarily mid-to-large Greek businesses, as well as small businesses, retail chains, and HORECA operators. The company's portfolio spans three product families: the proprietary PYLON suite (PYLON ERP Hybrid, PYLON Commercial, PYLON Retail, PYLON SFA, PYLON CRM, PYLON B2B, PYLON Entry, and the cloud-native PYLON flex), the Galaxy Enterprise Suite for medium-to-large companies, and Microsoft-based solutions including Dynamics 365 Business Central – InnovEra (Greek localization), Dynamics 365 for Sales/Customer Service, and Dynamics 365 for Energy. Epsilon SingularLogic differentiates through deep Greek regulatory localization (AADE myDATA compliance, e-invoicing via the certified EPSILON DIGITAL provider, IFRS, Greek Accounting Standards), Agentic AI integration branded as EPSILON AI 360°, and pre-configured vertical solutions for 19+ industries spanning agriculture, automotive, dairy, hospitality, logistics, shipping, pharmaceuticals, and energy.
The business operates a hybrid revenue model combining perpetual software licenses and recurring subscriptions (particularly via the SaaS-delivered PYLON flex), professional services for implementation and consulting, and transaction-fee revenue from certified e-invoicing. Go-to-market runs through direct enterprise field sales and a distribution network of 500+ specialized channel partners and resellers across Greece, complemented by the Microsoft Gold Cloud Partner ecosystem and Data Communication as a key implementation SI partner.
Epsilon SingularLogic was carved out as a spin-off in 2023 from SingularLogic A.E.'s Retail & Fuel division and operates as a subsidiary of the EPSILONNET Group (Όμιλος EPSILONNET), a diversified Greek technology conglomerate employing approximately 1,700 people and serving more than 250,000 customers. The Group inaugurated a new 7,300 sqm purpose-built headquarters and R&D facility in Pylaia-Thessaloniki in June 2026, which also functions as an incubator for AI and new technology ventures.
Epsilon SingularLogic firmographics
Firmographics- Name
- Epsilon SingularLogic
- Legal name
- EPSILON SINGULARLOGIC A.E.
- Website
- https://epsilon-singularlogic.eu
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Epsilon SingularLogic is a Greek ERP and CRM software vendor serving mid-to-large enterprises, SMBs, retail, and HORECA operators. It offers the proprietary PYLON suite, Galaxy ERP, and Microsoft Dynamics 365 Business Central – InnovEra with deep Greek regulatory localization and embedded AI features.
- Ownership category
- akta.pro rank
Epsilon SingularLogic industry classification
Industry- Product category
- Enterprise Resource Planning (ERP) Software
- NAICS
- Software Publishers (5132), Software Publishers (513210), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
- akta.pro secondary industries
- ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
Keywords
Where Epsilon SingularLogic is headquartered
LocationHeadquarters
- HQ city
- Kallithéa
- HQ country
- Greece
- HQ region
- Europe
Offices2 records
Markets served
Epsilon SingularLogic business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Software Licenses and Subscriptions: Perpetual software licenses and recurring SaaS/subscription fees for PYLON ERP/CRM product families (PYLON Hybrid, PYLON flex, Galaxy, Dynamics 365 Business Central – InnovEra). The company offers both on-premise and cloud deployment options.
- PYLON flex Subscription (SaaS): PYLON flex is offered as a 100% web-based, subscription (SaaS) model with no server costs, no IT infrastructure costs, and no maintenance costs — all bundled into a recurring subscription fee.
- Professional Services (Implementation & Consulting): Implementation, consulting, and customization services for ERP/CRM deployments, particularly through the Data Communication Microsoft Gold Partner network and the channel partner ecosystem.
- Epsilon Digital e-Invoicing Services: Revenue from certified e-invoicing provider services through EPSILON DIGITAL, including transmission, authentication, acceptance, and archival of invoices/ documents.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | PYLON flex — subscription-based web ERP & CRM |
| One time/ perpetual license | Annual | PYLON Hybrid / Galaxy ERP — perpetual license + optional cloud |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Epsilon SingularLogic product offering
Product offeringCore offering
Epsilon SingularLogic sells ERP, CRM, and business management software to Greek businesses across SMB, mid-market, and enterprise segments through three product families: proprietary PYLON suite (including PYLON ERP Hybrid and PYLON flex), Galaxy Enterprise Suite, and Greek-localized Microsoft Dynamics 365 Business Central (InnovEra) plus related Dynamics 365 CRM products. The portfolio is bundled with AADE myDATA compliance, Epsilon Digital certified e-invoicing services, Power BI analytics, and Microsoft Azure cloud deployment, sold via perpetual licenses, SaaS subscriptions, and professional implementation services.
Product overview
EPSILON SINGULARLOGIC offers an integrated portfolio of ERP, CRM, and business management software organized around three product families: (1) PYLON — a proprietary, Greek-developed ERP and CRM suite including PYLON ERP Hybrid (full Agentic AI ERP), PYLON Commercial Hybrid, PYLON Retail Hybrid, PYLON SFA Hybrid, PYLON CRM Hybrid, PYLON B2B Hybrid, PYLON Entry Hybrid, and the newer PYLON flex (cloud-native, SaaS, Agentic AI web ERP & CRM); (2) Galaxy — an ERP and CRM platform for medium and large enterprises comprising Galaxy Enterprise Suite (full ERP) and Galaxy CRM; and (3) Microsoft solutions — including Dynamics 365 Business Central – InnovEra (Greek-localized Business Central SaaS ERP), Dynamics 365 for Sales CRM, Dynamics 365 for Customer Service CRM, Dynamics 365 for Energy, Microsoft Power BI, and Microsoft SharePoint. The portfolio is complemented by e-invoicing through Epsilon Digital (AADE-certified provider) and myDATA Hub, both integrated across all product lines for Greek regulatory compliance.
Differentiator
Problem solved
Functional benefit
Products and services
- PYLON ERP Hybrid
Quantifiable outcome
- 20-50% improvement in demand forecasting accuracy with AI-driven analytics (Gartner)
- +4 more outcomes
Companies that use Epsilon SingularLogic
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles7 records
Epsilon SingularLogic technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability8 records
Feature12 records
Epsilon SingularLogic partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- MicrosoftcoreStrategic long-term partnership with Microsoft as a Gold Cloud Platform partner. EPSILONNET Group holds Gold competency in Cloud Platform, integrating Azure, Office 365, Microsoft Dynamics 365 Business Central, Power Platform, and related Microsoft technologies into its ERP/CRM product portfolio. The partnership is central to the company's technology strategy, including the InnovEra Greek localization of Dynamics 365 Business Central and the Microsoft Frontier Firm AI strategy.
- Data Communication (DC)coreData Communication is a Microsoft Gold Partner that implements Dynamics 365 solutions for EPSILONNET Group customers. DC collaborated on projects such as FREZYDERM's FREZYWARD VIP Club (won BITE Awards 2017), AXA's CRM implementation, Γερμανός Ιατρικά's Dynamics 365 deployment, and the Olympiacos CRM case. DC serves as a key implementation partner for complex Microsoft-based ERP/CRM projects.
- EPSILONNET (Parent Group)coreEPSILON SINGULARLOGIC is a member of the EPSILONNET Group. The Group encompasses multiple subsidiaries including EPSILONNET (core business), PYLON Flex, Epsilon Smart, Epsilon Training, e-Forologia, and others. The Group shares technology platforms, AI strategies, the Epsilon Digital e-invoicing brand, and channel partner networks across all subsidiaries.
- EPSILON DIGITALcoreEPSILON DIGITAL is the certified e-invoicing provider brand within the EPSILONNET ecosystem. All PYLON and Galaxy ERP products integrate natively with EPSILON DIGITAL for electronic invoice transmission, authentication, acceptance, and archival, providing automated compliance with Greek e-invoicing regulations.
- GartnerminorGartner research is cited as a key source for AI in ERP market trends, ROI benchmarks, and cloud ERP predictions. Gartner data references are used in the company's thought leadership content to validate AI-driven ERP benefits.
Scale indicators11 records
Recent moves7 records
Expansion highlights6 records
Epsilon SingularLogic competitors and assessment
Company assessmentBroad incumbents
- Microsoft Dynamics 365 (direct): Microsoft's direct Dynamics 365 Business Central, Finance, and Sales CRM offerings sold via Microsoft's own enterprise sales motion in Greece. Competes both as a platform partner (which Epsilon SingularLogic depends on) and as a competitor when Microsoft engages Greek enterprises directly.
- Oracle NetSuite: Global cloud ERP platform increasingly localizing for European markets including Greece. Targets fast-growing mid-market and enterprise customers, representing competitive pressure on Dynamics-based and PYLON-based offerings in the larger-deal segment.
- SAP (Greece): Global ERP incumbent (SAP S/4HANA, Business One, ByDesign) serving large Greek enterprises and multinational subsidiaries. Competes in upper mid-market and enterprise tiers where Greek localization is achievable through partner networks; broader portfolio and global brand present structural competitive pressure.
Others
- Data Communication (DC): Greek Microsoft Gold Partner that implements Dynamics 365 solutions for Epsilon SingularLogic customers (e.g., FREZYDERM, AXA, Γερμανός Ιατρικά). Functions as an implementation SI partner but also operates as an adjacent Dynamics 365 reseller/competitor in some segments.
- SingularLogic (legacy entity): Predecessor entity from which Epsilon SingularLogic's Retail & Fuel division was carved out in 2023. Remains a related Greek enterprise software vendor; comparable in heritage, customer base, and Microsoft/localization profile though now operates as a separate group entity.
Direct peers
- Pragma Consulting: Greek-based ERP software vendor (Atlas ERP) targeting small and mid-sized enterprises with commercial management, accounting, and CRM solutions. Direct competitor in Greek SMB ERP with similar localization focus and partner network model.
- SoftOne Technologies: Greek ERP/CRM software vendor offering Soft1 Cloud and on-premise ERP suites to SMB and mid-market enterprises. Direct competitor in the Greek enterprise software market with overlapping localization, channel partner models, and Microsoft-aligned cloud strategy.
- Galaxy Informatics (separate entity): Greek ERP and CRM vendor serving SMB and mid-market customers with Galaxy-branded enterprise software (note: distinct from Epsilon SingularLogic's Galaxy Enterprise Suite). Comparable in target segment, Greek localization, and channel-driven GTM.
Regional players
- Altaisoft: Greek ERP and business software vendor offering accounting, commercial, and ERP solutions primarily to small businesses and accountants. Comparable in Greek localization and accounting-software focus but smaller in mid-market/enterprise reach.
- Unisoft (Uni systems): Greek IT services and enterprise software provider offering ERP implementations, custom development, and Microsoft Dynamics solutions to enterprise customers. Comparable in Greek enterprise software delivery and Microsoft partnership, though more SI-focused than product-focused.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Epsilon SingularLogic social profiles
Digital presenceEpsilon SingularLogic compliance and trust
Trust signalCompliance2 records
Epsilon SingularLogic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Epsilon SingularLogic leadership team
Management profileNumber of profiles
Epsilon SingularLogic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Epsilon SingularLogic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Epsilon SingularLogic
What does Epsilon SingularLogic do?
Epsilon SingularLogic sells ERP, CRM, and business management software to Greek businesses across SMB, mid-market, and enterprise segments through three product families: proprietary PYLON suite (including PYLON ERP Hybrid and PYLON flex), Galaxy Enterprise Suite, and Greek-localized Microsoft Dynamics 365 Business Central (InnovEra) plus related Dynamics 365 CRM products. The portfolio is bundled with AADE myDATA compliance, Epsilon Digital certified e-invoicing services, Power BI analytics, and Microsoft Azure cloud deployment, sold via perpetual licenses, SaaS subscriptions, and professional implementation services.
Is Epsilon SingularLogic a public or private company?
Epsilon SingularLogic is a private company. It is classified as corporate owned and is currently operating.
When was Epsilon SingularLogic founded?
Epsilon SingularLogic was founded in -1. It employs 101 to 250 people.
Where is Epsilon SingularLogic based?
Epsilon SingularLogic is headquartered in Kallithéa, Greece, in the Europe region.
How does Epsilon SingularLogic make money?
Four revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are PYLON flex Subscription (SaaS), professional Services (Implementation & Consulting) and epsilon Digital e-Invoicing Services.
Who are Epsilon SingularLogic's main competitors?
Broad incumbents on record are Microsoft Dynamics 365 (direct), Oracle NetSuite and SAP (Greece). Others are Data Communication (DC) and SingularLogic (legacy entity). Direct peers are Pragma Consulting, SoftOne Technologies and Galaxy Informatics (separate entity). Regional players are Altaisoft and Unisoft (Uni systems).
Does Epsilon SingularLogic have an API?
No public API is recorded for Epsilon SingularLogic.
What industry is Epsilon SingularLogic in?
Epsilon SingularLogic's product category is Enterprise Resource Planning (ERP) Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of HDAEAEAO, ERP Extensions & Add-ons (CPQ, Billing, Revenue Management). Its NAICS code is 5132 and its SIC code is 7370.