What SoftOne Technologies does

SoftOne Technologies, operating under the merged entity ENTERSOFTONE S.A. since December 2024, develops cloud-based ERP, CRM, enterprise mobility, e-invoicing, and B2B e-commerce software for enterprises, mid-market firms, small businesses, and startups. The company's flagship product, Soft1 Series 6, is a modular platform-plus-modules ERP/CRM suite built on Microsoft Azure infrastructure, integrating financial management, commercial operations, production, stock control, payroll, HR, BI (via QlikView), and e-invoicing through its ECOS service. Proprietary components include a mobility framework, the Business Robotics RPA engine, the EVA AI virtual assistant, the SOFTONE BI Data Lake, and the SHOPRANOS B2B digital commerce platform with AI-driven content generation. The technical footprint processes 25+ million daily requests and transmits 2+ million certified invoices monthly to the Greek myDATA tax authority platform.

Revenue is generated through multiple streams: annual per-user SaaS subscriptions (€42–€92/month/user across startup, SMB, and enterprise tiers), one-time on-premise software licenses, transaction-based fees from certified e-invoicing services, and implementation/consulting revenue delivered through a partner network. The go-to-market combines an extensive channel of 700+ certified partners across Greece, Romania, Cyprus, Bulgaria, and the UK, direct enterprise sales for large multinational accounts (Danone, Deloitte, DHL, PwC, EY), and self-service free trials for SMB/startup segments. The company is part of the Olympia Group conglomerate and serves over 90,000 customers with a combined workforce of 1,500+ professionals following the ENTERSOFT–SOFTONE consolidation.

Name

SoftOne Technologies

Legal name

ENTERSOFTONE SOCIETE ANONYME

Website

https://soft1.eu

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

SoftOne Technologies, now part of ENTERSOFTONE S.A., develops cloud-based ERP, CRM, mobility, and e-invoicing software on Microsoft Azure for enterprises, SMBs, and startups in Greece and Southeast Europe, distributed through a 700-partner network serving 90,000+ customers.

Ownership category

akta.pro rank

Product category

Cloud ERP Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• Cloud ERP software
• CRM solutions
• Business management software
• E-invoicing services
• Enterprise mobility platforms

Headquarters

HQ city

Athens

HQ country

Greece

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription Revenue: Annual subscription model billed per user per month for cloud ERP, CRM, and related modules. Minimum user requirements vary by tier (1-5 users minimum). Includes automatic updates and cloud infrastructure access.
2. On-Premise Software License: One-time perpetual license purchase for enterprise customers who prefer on-premise deployment, with additional fees for software upgrades
3. Electronic Invoicing Services: Certified e-invoicing cloud service (SoftOne EINVOICING) that issues and transmits invoices to tax authorities, generating transaction-based revenue
4. Implementation & Consulting Services: Professional services provided through certified partner network for system implementation, customization, and ongoing support

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels7 records

Core offering

SoftOne Technologies develops and sells the Soft1 cloud ERP and CRM software platform deployed on Microsoft Azure, providing integrated business management for financial management, commercial operations, production, stock/warehouse, CRM, HR, payroll, and enterprise mobility. The offering is delivered via SaaS subscription or on-premise deployment, supported by certified e-invoicing (ECOS/SHOPRANOS), B2B e-commerce, business intelligence (QlikView-based Data Lake), and AI-driven automation tools (Business Robotics, Virtual Assistant EVA).

Product overview

SoftOne Technologies (ENTERSOFTONE S.A.) offers a unified platform-plus-modules architecture centered on Soft1 Series 6 cloud ERP/CRM. The core Soft1 Cloud ERP platform integrates financial management, commercial operations, production, stock management, and CRM, supplemented by specialized modules including the Dynamic Intelligence suite (Business Robotics for RPA, BAM for process automation, Virtual Assistant EVA, and BI Data Lake with QlikView), Enterprise Mobility solutions (SOFT1 360, SFA, WMS Lite), HR Management (HRMS, myWorkplace, Payroll), and E-Services (ECOS E-Invoicing, EDI, E-Statement via s1ecos.com). The SHOPRANOS Digital Commerce platform extends the ecosystem with B2B e-commerce capabilities including AI-powered content creation. The company also offers acquired products including Prosvasis GO for small business einvoicing and GO Retail on Cloud for retail ecommerce integration.

Differentiator

Problem solved

Functional benefit

Brands

• Soft1 Series 6: Latest generation ERP/CRM cloud solution featuring new UI, product improvements, new modules, applications and cloud services
• Soft1 Cloud ERP
• Soft1 Cloud CRM
• SOFTONE SFA
• Soft1 360
• SOFTONE WMS Lite
• SHOPRANOS
• ECOS
• SoftOne EINVOICING
• Prosvasis GO

Products and services

• Soft1 Series 6 Flagship cloud ERP/CRM platform providing comprehensive business management including financial management, commercial operations, production, stock management, CRM, and reporting. Supports on-premise, hosted, or SaaS deployment with modular architecture.
• Soft1 Cloud ERP Cloud-based ERP solution deployed on Microsoft Azure infrastructure, offering real-time data access, automatic updates, subscription-based pricing, and enterprise security with disaster recovery. Designed for businesses of all sizes from startups to enterprises.
• Soft1 Cloud CRM Customer Relationship Management module integrated with Cloud ERP, managing customer data, sales processes, marketing campaigns, contact centers, and geolocation services for customer engagement.
• SHOPRANOS Digital Commerce B2B e-commerce platform with built-in templates and AI technologies for automatic content creation. Enables creation of professional B2B e-shops integrated with ERP for order management, product catalogs, and pricing.
• ECOS E-Services (E-Invoicing, EDI, E-Statement) Certified cloud services delivering comprehensive process automation including e-invoicing (with myDATA platform integration for Greek tax authority compliance), Electronic Data Interchange (EDI), and e-statement services for digital document exchange.
• Prosvasis GO Einvoicing web application designed specifically for freelancers and small businesses, enabling electronic invoice issuance and compliance with Greek tax authority requirements.
• GO Retail on Cloud

Quantifiable outcome

• 24% revenue growth to €21 million in FY2020
• +4 more outcomes

Named customers22 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature10 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Smart Cloud SoftwarecoreChannel Partner/ Reseller/ Distributor · 1 June 2020Partnership agreement for distribution of Soft1 Cloud ERP and CRM applications to the UK market. Smart Cloud Software provides comprehensive ERP and CRM implementation and support services with 20+ years of UK software market experience covering manufacturing, construction, healthcare, and hospitality sectors. Agreement operational since June 2020 with joint marketing and sales activities.
• COSMOTE Business IT SolutionsminorChannel Partner/ Reseller/ DistributorCooperation agreement with OTE Group for distribution of Soft1 Smart Suite Cloud series through the COSMOTE Business IT Solutions marketplace, enabling online purchase for freelance professionals and small businesses in Greece.
• SkroutzcoreTechnology or IntegrationStrategic partnership expansion enabling seamless integration of SOFTONE software applications with Greece's largest ecommerce marketplace. Companies can manage skroutz sales transactions directly from their business application, automatically creating system entries for orders. Built using web services, micro services, and advanced protocol standards.
• Orosimo SoftwareminorImplementation/ SI/ Consulting PartnerCertified SoftOne partner that implemented Soft1 ERP for Forel, unifying commercial and financial management, CRM and eShop management. Represents one of many local implementation partners across Greece.
• IMPACTminorStrategic or Co-development PartnerSoftOne and IMPACT joined forces to deliver enhanced business software capabilities through strategic partnership.
• webhotelier|primalresminorStrategic or Co-development PartnerStrategic partnership with webhotelier|primalres, the top hotel solutions provider in Greece, to deliver integrated hospitality and business management solutions.
• Connect Line S.A.minorImplementation/ SI/ Consulting PartnerImplementation partner for Danone Dairy Products ERP project, specializing in Soft1 ERP deployment for food and beverage companies.
• ExetechminorImplementation/ SI/ Consulting PartnerImplementation partner for BoConcept Greece retail ERP deployment.
• DatalinkminorImplementation/ SI/ Consulting PartnerImplementation partner for Nespresso/Synergy LTD ERP project.
• KEDE (Hellenic Association of Mobile Application Companies)minorGTM or Marketing PartnerSoftOne supported KEDE's CITY CHALLENGE Crowdhackathon as member of HAMAC, with Mr. Giannis Georgoulakis serving on evaluation committee. Demonstrates community engagement and technology leadership positioning.
• GO Retail on CloudcoreTechnology or IntegrationInnovative retail solution developed through partnership expansion with Skroutz, enabling real-time integration for ecommerce automation.

Scale indicators10 records

Recent moves2 records

Expansion highlights7 records

Broad incumbents

• SAP Business One: SAP Business One is the SAP-incumbent SMB ERP competing against SoftOne for mid-market enterprise wins in manufacturing, wholesale, and retail, particularly as SAP localizes for Greek and SE European markets.
• Infor: Infor provides industry-specific cloud ERP suites (manufacturing, distribution, retail) targeting similar verticals as SoftOne (production, wholesale, retail), positioning it as a broad-incumbent competitor for enterprise deals.
• Microsoft Dynamics 365: Microsoft Dynamics 365 Business Central is the dominant cloud ERP for SMBs globally and runs on Azure (SoftOne's infrastructure partner), representing the principal broad-incumbent competitor for Soft1 Series 6.
• Oracle NetSuite: Oracle NetSuite is a leading cloud-native ERP for mid-market and enterprise customers, competing directly with Soft1 Series 6 enterprise edition for customers requiring multi-subsidiary financial consolidation and advanced manufacturing.

Direct peers

• IFS: IFS offers enterprise ERP for asset-intensive industries including manufacturing, service management, and field service, overlapping with Soft1 enterprise modules for production and service operations customers.
• Zoho: Zoho offers a broad suite of cloud business applications (CRM, books, inventory, workplace) targeting SMBs and startups with low price points, mirroring SoftOne's Startup Express and SMB Prime tiers.
• Epicor: Epicor provides cloud ERP for manufacturing, distribution, and retail mid-market companies, competing head-to-head with Soft1 in production, supply chain, and inventory management capabilities.
• Odoo: Odoo is a direct peer offering modular open-source ERP and CRM (accounting, inventory, manufacturing, e-commerce, HR) targeting SMBs globally, with similar all-in-one suite positioning.
• Sage Group: Sage is a direct competitor in cloud ERP/accounting for SMBs and mid-market across Europe, with strong UK presence mirroring SoftOne's UK push. Both target similar accounting, payroll, and ERP needs for growing businesses.

Regional players

• Visma: Visma is a leading Northern European provider of ERP, accounting, and HR software for SMBs with strong partner-channel distribution, similar to SoftOne's 700-partner model; overlaps in SE Europe entry strategies and regulatory-driven ERP demand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/soft_one_en
• YouTubeyoutube.com/softonetechnologies
• Facebookfacebook.com/SoftOneTechnologiesEn
• LinkedInlinkedin.com/company/softone-technologies-s-a-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SoftOne Technologies