eCourier
eCourier is a Bangladesh-based on-demand last-mile logistics platform founded in 2014, serving individual consumers, e-commerce merchants, and corporate clients across all 64 districts via a tech-enabled network of 350+ delivery agents and 50+ franchises.
- Company typePrivate
- Founded2014
- HeadquartersDhaka, Bangladesh
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What eCourier does
eCourier (legal name: ECourier Limited) is a Dhaka-based, Bangladesh-domiciled private limited company founded in 2014 by Biplob Ghosh Rahul. It operates as Bangladesh's first private logistics and courier brand, providing tech-enabled on-demand last-mile delivery services across all 64 districts of the country through a network of 350+ dedicated delivery agents in Dhaka and Chattogram and 50+ franchise partners. As of June 2022, the company had delivered more than nine million parcels and served over 6,000 registered merchant partners, alongside enterprise clients such as Daraz, Banglalink, Grameenphone, Robi, Foodpanda, and British Council.
The platform is built around a core set of delivery products (Person-to-Person, Merchant Delivery, Air Parcel, Corporate & SME, International Parcel, and Parcel Pick & Drop), augmented by an ecosystem of add-on services including warehouse and fulfillment, packaging, bKash on Delivery (BOD), the Insta Pay instant COD disbursement service launched in December 2022, Booster SMS marketing, a Fraud Detection alert service, and Facebook Sales Automation (F-BOT) for F-commerce sellers. The technology stack includes a merchant API (version 5.5), real-time tracking via email/SMS/QR code, OTP-based delivery confirmation, and integrations with bKash, BRAC Bank, Dutch-Bangla Bank, and Mastercard. A dual currency prepaid card was introduced in June 2022 in partnership with Mastercard and Mutual Trust Bank, targeting women F-commerce entrepreneurs.
eCourier's revenue model is transaction-fee-led, with per-parcel pricing (e.g., BDT 100-150 inside Dhaka for same-day delivery, BDT 50-120 sub-area), usage-based charges for warehouse and line haul services, and additional fees for COD handling and value-added services. Distribution occurs through a self-serve merchant portal, mobile applications, a direct enterprise sales team, and the franchise network. The company received undisclosed foreign funding from a Hong Kong investor group in August 2019 at a BDT 300 crore (approximately USD 35 million) valuation; no subsequent funding rounds are disclosed.
eCourier firmographics
Firmographics- Name
- eCourier
- Legal name
- ECourier Limited
- Website
- https://ecourier.com.bd
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- eCourier is a Bangladesh-based on-demand last-mile logistics platform founded in 2014, serving individual consumers, e-commerce merchants, and corporate clients across all 64 districts via a tech-enabled network of 350+ delivery agents and 50+ franchises.
- Ownership category
- akta.pro rank
eCourier industry classification
Industry- Product category
- Last-Mile Logistics Services
- NAICS
- Local Messengers and Local Delivery (4922), Warehousing and Storage (493), Transportation and Warehousing (48-49)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)
- akta.pro primary industry
- Last-mile Delivery & Courier Networks for Grocery (CRAFAFAL)
- akta.pro secondary industry
- Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)
Keywords
Where eCourier is headquartered
LocationHeadquarters
- HQ city
- Dhaka
- HQ country
- Bangladesh
- HQ region
- Asia
Offices2 records
Markets served
eCourier business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Delivery Services: Core delivery revenue from P2P, Merchant, Corporate/SME, and Air Parcel services. Charges based on weight, distance, and delivery speed tiers
- Cash on Delivery (COD) Collection: Collection of cash from customers upon delivery with subsequent transfer to merchants. Revenue from transaction fees on collected amounts
- bKash on Delivery (BOD): Digital payment collection via bKash during delivery. 2% BOD charge on collection amount or BDT 20 whichever is higher
- Warehouse & Fulfillment: Paid storage service with minimum one crate (2.8 cubic feet). Includes packaging and delivery integration
- Line Haul Services: Vehicle rental services including covered vans, trucks, pickups, and freezer vans for bulk transport
- Additional Services: Booster SMS, Mobile Top-Up, Packaging Services, Fragile Item Delivery, Call Center services, Facebook Sales Automation
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Same Day Delivery Inside Dhaka - Merchant |
| Unit Pricing | Pay-as-you-go | Same Day Delivery Inside Dhaka - P2P |
| Unit Pricing | Pay-as-you-go | Parcel Pick & Drop - Sub-area Coverage |
| Unit Pricing | Pay-as-you-go | Fragile & Liquid Item Delivery |
| Transaction based/ take rate | Pay-as-you-go | bKash on Delivery (BOD) Service |
| Other | Pay-as-you-go | Payment Disbursement Schedule |
| Usage-based | Monthly | Warehouse Storage |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels6 records
eCourier product offering
Product offeringCore offering
eCourier operates a tech-enabled on-demand last-mile logistics network in Bangladesh, providing end-to-end parcel delivery services for individuals, e-commerce merchants, corporates, and SMEs. The platform combines delivery, warehouse/fulfillment, packaging, COD collection, instant merchant payments (Insta Pay), Facebook sales automation (F-BOT), and fraud detection across 64 districts domestically and select international destinations.
Product overview
eCourier is Bangladesh's tech-enabled last mile logistics platform offering a comprehensive suite of delivery and fulfillment services. The core offering centers on Person-to-Person (P2P) delivery, Merchant Delivery Service, Corporate & SME Delivery, and Air Parcel for urgent shipments. These are complemented by value-added services including Warehouse and Fulfillment for storage and order processing, bKash on Delivery and InstaPay for instant COD disbursements, Facebook Sales Automation (F-BOT) for social commerce management, Fraud Detection Service for risk management, Line Haul for bulk transport, Booster SMS for marketing, and specialized Fragile & Liquid Item Delivery. The platform operates across all 64 districts of Bangladesh and integrates with bKash, major banks (BRAC Bank, DBBL), and Mastercard for payment processing.
Differentiator
Problem solved
Functional benefit
Brands
- Insta Pay: First on-demand instant payment service for merchants enabling instant COD payment disbursement through digital methods including MFS and bank accounts.
Products and services
- Person 2 Person Delivery (P2P) Individual parcel delivery service for sending personal items (documents, gifts, handwoven goods) between individuals with flexibility, speed, and accuracy.
- Merchant Delivery Service End-to-end delivery solution for e-commerce merchants, offering hassle-free delivery with flexibility to handle shipments of various sizes with customized solutions for businesses.
- Air Parcel Same-day air delivery service for urgent parcels, documents, and products between divisional metro cities within Bangladesh.
- Corporate & SME Delivery Customized delivery solutions for corporate clients and small-to-medium enterprises with bulk order handling capabilities.
- Line Haul Transportation service for bulk shipments, offering rental of covered vans, trucks, pickups, and freezer vans with real-time vehicle tracking.
- Warehouse Product storage service with CCTV surveillance, 24-hour security guards, and access control. Includes packaging and delivery integration.
- Fulfillment Complete order fulfillment service handling storage, packaging, and delivery for merchants.
- bKash on Delivery (BOD) Mobile financial service integration enabling customers to pay via bKash during delivery, with pre-delivery SMS containing payment link and amount.
- Parcel Pick & Drop Service Collection and home delivery service for parcels across all 64 districts of Bangladesh, including same-city and inter-district delivery.
- International Parcel Cross-border delivery service for international shipments launched through partnership with Aramex.
- InstaPay by eCourier On-demand instant payment service enabling merchants to receive COD payments immediately upon delivery completion via MFS or bank transfer.
- Dual Currency Prepaid Card Co-branded dual currency prepaid card enabling women F-commerce entrepreneurs to buy and sell on Facebook without third-party payment support.
Quantifiable outcome
- 9+ million parcels delivered across 64 districts
- +2 more outcomes
Companies that use eCourier
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
eCourier technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature6 records
eCourier partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, major, strategic and minor.
- MastercardcoreMastercard collaborated with Mutual Trust Bank and eCourier to launch Bangladesh's first dual currency prepaid card for f-commerce female entrepreneurs. The card enables women entrepreneurs to boost their Facebook pages without third-party payment support, with eCourier transferring funds directly to clients' prepaid cards.
- AramexmajoreCourier partnered with Aramex to unlock international parcel delivery services. Cross-border delivery partnership enabling eCourier to offer global shipping through Aramex's international network.
- SSLCOMMERZstrategiceCourier and SSLCOMMERZ signed MoU for integrated payment and logistics solutions. Partnership enables seamless checkout and delivery experience for merchants using SSLCOMMERZ payment gateway.
- WE EntrepreneursminoreCourier to deliver products sold by WE Entrepreneurs, supporting women entrepreneur marketplace.
- Five leading eCommerce marketplacescoreWarehouse service partnerships with five leading e-commerce marketplaces in Bangladesh for inventory storage and fulfillment services.
- Bread & BeyondmajorService agreement for delivering cakes to different corporate offices with same day delivery all over Dhaka and hyperlocal delivery from all their branches.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
eCourier competitors and assessment
Company assessmentDirect peers
- Pathao: Bangladesh super-app combining ride-hailing, food, and last-mile delivery through Pathao Logistics. Closest direct comparable: tech-enabled on-demand delivery network operating across Bangladesh with a similar merchant and rider model.
- Shadowfax: India-based last-mile delivery and hyperlocal logistics network for e-commerce, food, and grocery. Comparable tech-enabled delivery model serving merchants and direct consumers.
- Xpressbees: India-focused e-commerce logistics and last-mile delivery company offering parcel, COD, warehousing, and fulfillment. Comparable scope of services targeting online merchants.
- Ecom Express: India-based end-to-end e-commerce logistics provider with last-mile, COD, and reverse logistics. Comparable merchant-led parcel delivery model in an adjacent emerging market.
- Steadfast: One of the largest e-commerce-focused last-mile delivery operators in Bangladesh, with nationwide coverage and COD collection services. Directly competes with eCourier for the same merchant and corporate customers.
- REDX: Bangladesh e-commerce delivery startup acquired by Amazon, providing last-mile and fulfillment services. Direct competitor in the e-commerce parcel space with strong tech and capital backing.
- Paperfly: Bangladesh e-commerce logistics platform offering nationwide last-mile delivery, COD handling, and fulfillment. Competes head-to-head with eCourier for marketplace and merchant contracts.
Broad incumbents
- DHL eCommerce: DHL's e-commerce-focused delivery and cross-border arm offering parcel delivery and returns. Broader incumbent with overlapping last-mile and international services relevant to eCourier's roadmap.
- Delhivery: India's largest integrated e-commerce logistics provider, offering parcel, freight, warehousing, and supply-chain software. Highly relevant comparable given similar emerging-market e-commerce logistics model and product breadth.
- Aramex: Global logistics and courier company that is both a partner (for eCourier's international parcel service) and a comparable broad-incumbent courier with similar last-mile and COD-adjacent capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
eCourier social profiles
Digital presenceeCourier financial estimates
Financial estimateRevenue estimate
Valuation estimate
eCourier leadership team
Management profileNumber of profiles
Profiles1 record
eCourier funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eCourier M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eCourier
What does eCourier do?
eCourier operates a tech-enabled on-demand last-mile logistics network in Bangladesh, providing end-to-end parcel delivery services for individuals, e-commerce merchants, corporates, and SMEs. The platform combines delivery, warehouse/fulfillment, packaging, COD collection, instant merchant payments (Insta Pay), Facebook sales automation (F-BOT), and fraud detection across 64 districts domestically and select international destinations.
Is eCourier a public or private company?
eCourier is a private company. It is classified as venture growth investor backed and is currently operating.
When was eCourier founded?
eCourier was founded in 2014. It employs 251 to 500 people.
Where is eCourier based?
eCourier is headquartered in Dhaka, Bangladesh, in the Asia region.
How does eCourier make money?
Six revenue lines are on record. Delivery Services are the primary driver. The others are cash on Delivery (COD) Collection, bKash on Delivery (BOD), warehouse & Fulfillment, line Haul Services and additional Services.
Who are eCourier's main competitors?
Direct peers on record are Pathao, Shadowfax, Xpressbees, Ecom Express, Steadfast, REDX and Paperfly. Broad incumbents are DHL eCommerce, Delhivery and Aramex.
Does eCourier have an API?
Yes. eCourier offers API connectivity for merchants to integrate with the eCourier platform. The API documentation is available in Version 5.5 for both General and Reseller merchant configurations. Merchants can use the API to connect their systems for booking, tracking, and managing deliveries programmatically. Developer documentation is at ecourier.com.bd/resources.
What industry is eCourier in?
eCourier's product category is Last-Mile Logistics Services. Its primary akta.pro industry code is CRAFAFAL, Last-mile Delivery & Courier Networks for Grocery, with a secondary code of CRAFAMAF, Parcel Shipping, Labeling & Rate Shopping Platforms. Its NAICS code is 4922 and its SIC code is 4210.