Surf Tech IT

What Surf Tech IT does

Surf Tech IT Ltd is a privately held, Worcestershire-based managed IT services provider founded in 2015, delivering 24/7 IT support, telephony, cyber security, cloud computing, and on-premise infrastructure solutions to small and medium-sized businesses (and select education, charity, and financial-sector clients) across the UK Midlands. The company operates from a headquarters in Stourport (Old Anglo House, Worcester Road) and a secondary office in Hereford, positioning itself as a regional full-stack IT partner rather than a national or international operator.

Its service portfolio is structured around five interconnected lines — IT Services, Telephony Services (delivered as a 3CX Partner), Cyber Security Services, Cloud Computing Services, and On-Premise IT Solutions — bundled into recurring managed-service contracts. Internal operational metrics cited publicly include roughly 2,707 tickets logged and 2,698 resolved over a recent three-month window with a 7-minute average response time, alongside a 5.0 Google rating across 46 reviews. Named customers span lighting manufacturers, accountancy firms, charities, furniture manufacturers, freight operators, HR consultancies, and financial advisers.

The business model is subscription-style managed services with quote-based, month-to-month billing tailored to client scope; the company does not publish pricing. It sells directly to end customers (no channel partners identified), uses an inbound-led motion anchored on its website, case studies, and a Calendly-based booking flow, and operates with a lean 1–10 person team. It is founder-led and independent, with no disclosed venture or private-equity ownership. Surf Tech IT has signaled growth via geographic coverage expansion (Birmingham, Bromsgrove, Kidderminster, Redditch, Worcester), vertical-specific landing pages, and a broader product mix — though it remains a regionally focused MSP without disclosed revenue or external funding.

Name

Surf Tech IT

Legal name

Surf Tech IT Ltd

Website

https://surftechit.co.uk

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Surf Tech IT is a privately held Midlands-based managed IT services provider delivering 24/7 IT support, telephony, cyber security, cloud, and on-premise infrastructure primarily to SMBs, charities, and education clients across the UK Midlands.

Ownership category

akta.pro rank

Headquarters

HQ city

Stourport

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Managed IT Support Services: Ongoing IT support and infrastructure management services for businesses, education, and charities. Revenue generated through recurring service contracts providing 24/7 IT support, system maintenance, and technical assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Surf Tech IT is a managed IT services provider offering 24/7 ongoing IT support, infrastructure management, cyber security, cloud computing, business telephony, and on-premise IT solutions to businesses, educational institutions, and charities primarily across the West Midlands region of the UK. Services are delivered via recurring managed service contracts with remote and on-site support, a client ticketing portal, and proactive system monitoring.

Product overview

Surf Tech IT is a managed IT services provider offering a unified portfolio of IT support services for businesses, education, and charity sectors across the Midlands, UK. The core offering comprises five interconnected service lines: IT Services (ongoing managed support and infrastructure management), Telephony Services (business communications via 3CX partnership), Cyber Security Services (protection and risk management), Cloud Computing Services (cloud migration and management), and On-Premise IT Solutions (local infrastructure). These services are delivered as a bundled managed service model, with 24/7 support, remote and on-site assistance, and a client support portal for ticket management.

Differentiator

Problem solved

Functional benefit

Named customers9 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Others

• 3CX: Global unified communications vendor whose partner programme Surf Tech IT leverages for telephony services. Relevant as a technology/ecosystem partner underpinning one of the firm's core service lines.

Broad incumbents

• SCC: Large UK and European IT services group offering managed services, cloud and infrastructure across enterprise and mid-market. Represents the national-scale competitor Surf Tech IT benchmarks against.
• Bytes Technology: UK IT solutions and services distributor/provider serving SMBs through resellers with software, cloud and managed services. Adjacent competitor for cloud and licensing-led engagements.
• Daisy Group: One of the UK's largest managed IT services and unified communications providers. Competitor at the broad incumbent level with overlapping telephony, cloud and managed service offerings.
• ANS Group: Manchester-headquartered UK cloud, managed services and digital transformation provider. Larger scale but overlapping portfolio in cloud, managed support and security across UK SMB/mid-market.
• Redcentric: UK-listed managed services and cloud provider with a strong Midlands/North presence. Comparable on cloud and managed IT services, though at meaningfully larger scale.

Direct peers

• Air IT: UK-based managed IT services provider serving SMBs with a similar portfolio of helpdesk, cloud, cyber security and unified communications. Closely comparable in business model, customer size, and service mix to Surf Tech IT.
• Novem IT: West Midlands-based managed IT services provider offering similar SMB-focused support, cloud and security services. Strongly comparable as a same-region competitor to Surf Tech IT.
• Littlefish: Nottingham-headquartered UK managed IT support and services firm targeting SMB and mid-market clients with helpdesk, cloud and security offerings. Direct competitor in regional UK MSP space.

Emerging players

• Phoenix Software: UK-based software licensing and managed IT services specialist serving SMBs and mid-market. Comparable for cloud and Microsoft-stack managed services in the same customer segment.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/surf-tech-it
• Xx.com/SurfTechIT

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Surf Tech IT