Infinity Doctors

What Infinity Doctors does

Infinity Doctors is a digital healthcare company founded in 2019 and headquartered in Miami, Florida. It operates a 100% digital health-tech platform that connects patients with licensed healthcare professionals for telemedicine consultations, online prescription management, and pharmacy services. The platform is accessible via web and mobile and supports four customer segments — individual patients, families, corporate/employer clients, and international travelers — through dedicated portals (Planos for individuals, PME for corporates, and a Professional portal for practitioners). The company has extended operations across 5 countries, with Infinity Doctors, Inc. as the US parent and Infinity Doctors do Brasil LTDA serving as a localized Brazilian subsidiary.

The platform's core technology consists of a patient-facing portal for finding specialists, conducting chat-based or video consultations, and receiving digital prescriptions routed to the nearest pharmacy, paired with a healthcare-professional-facing portal for managing availability, conducting consultations, sending prescriptions, and accessing e-learning materials. The underlying architecture is a multi-tenant, multi-portal system with no disclosed AI/ML components, proprietary models, or API integrations — positioning it as a functional telemedicine layer rather than an AI-enabled platform. Trademarks for "Infinity Doctors" are registered in the US, Brazil, and other jurisdictions.

The business model combines six revenue streams: patient subscription memberships (monthly), healthcare professional memberships with early receivables access, corporate health packages (annual), Health Travel Packages for travelers, transaction-based fees from professionals serving patients, and marketplace commissions from online pharmacy sales. Pricing is not publicly disclosed. The go-to-market is primarily product-led with self-serve consumer acquisition and a separate direct-sales motion for enterprise/corporate accounts via the PME portal. The company is privately held, shows no disclosed venture funding, no named institutional investors, and operates with 11-50 employees.

Name

Infinity Doctors

Legal name

Infinity Doctors, Inc.

Website

https://infinitydoctors.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Digital Health / Telemedicine Platform

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Patient Portals & Self-Service Access (HLACAEAA)

Keywords

• Telemedicine platform
• Digital health portal
• Online medical consultations
• Corporate health packages
• Pharmacy marketplace

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Patient Membership Program: Patients subscribe to membership programs to gain access to consultations and service discounts, plus discounts on pharmacy goods purchased through the platform.
2. Healthcare Professional Membership: Health professionals can opt for membership programs that provide early access to receivables and other benefits, with no monthly fee to join.
3. Corporate Health Packages: Companies purchase health packages to protect and provide online health services to their employees.
4. Health Travel Packages: Travelers can purchase packages for safe travel including access to local licensed health professionals abroad.
5. Transaction-based Healthcare Services: Healthcare professionals pay no fixed transaction fees but likely pay a percentage or fee per transaction when serving patients through the platform.
6. Online Pharmacy Sales: Patients can buy pharmacy goods online through the platform marketplace.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Infinity Doctors operates a digital health platform that connects individual patients, families, corporate clients, and traveling patients with licensed healthcare professionals for online medical consultations, electronic prescriptions, lab orders, and clinic referrals. The platform also functions as a pharmacy marketplace where members can purchase medications, and provides separate portals and subscription packages tailored to each user segment.

Product overview

Infinity Doctors is a health-tech startup offering a unified telemedicine platform designed to democratize access to healthcare services. The core Infinity Doctors Platform serves as a complete digital health portal connecting patients with healthcare professionals for online consultations, prescriptions, and pharmacy services. The platform operates through multiple channels: Infinity Doctors - Buy for my company (PME) for corporate health packages, Infinity Doctors - Buy for myself (Planos) for individual subscriptions, and the Health Professional Portal for practitioners to manage their practice. Additional offerings include the Health Travel Package for international travelers and a Membership Program providing discounts and benefits for both patients and health professionals.

Differentiator

Problem solved

Functional benefit

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• MDLive (Cigna's Evernorth): Virtual care platform owned by Cigna's Evernorth, delivering telehealth and behavioral health services through employer and health plan channels. Directly comparable to Infinity Doctors' corporate health package motion, though integrated into a large payer ecosystem.
• Amwell: US-listed telehealth platform serving health systems, insurers, and employers with virtual care, including urgent care and behavioral health. Comparable to Infinity Doctors in combining B2B (health plans/employers) and consumer-facing virtual care, though at much larger scale and with deeper payer integrations.
• GoodRx Care: Telehealth service from GoodRx offering affordable online visits and prescription delivery, integrated with GoodRx's prescription pricing platform. Comparable to Infinity Doctors in combining telehealth, prescriptions, and pharmacy marketplace monetization.
• Teladoc Health: The largest publicly listed DTC and enterprise telehealth platform in the US, offering virtual primary care, specialty visits, and mental health. Directly comparable to Infinity Doctors in offering virtual consultations and prescriptions, but operates at vastly greater scale and across many more geographies.

Direct peers

• Babylon Health: Multi-country digital health company offering virtual consultations, AI triage, and subscription-based primary care. Closely comparable to Infinity Doctors in operating across multiple geographies and combining direct-to-consumer virtual care with clinician onboarding.
• HealthTap: US virtual primary care platform connecting patients with doctors for ongoing care, prescriptions, and lab orders. Comparable to Infinity Doctors in offering subscription-based virtual primary care with prescription delivery to pharmacies.
• Doctor On Demand (Included Health): US telehealth platform offering 24/7 virtual visits with licensed physicians, integrated with employers and health plans. Closely mirrors Infinity Doctors' combination of individual subscriptions, corporate packages, and prescription delivery.

Emerging players

• Lemonaid Health (by 23andMe): Telehealth platform offering online consultations and prescription delivery for common conditions. Directly comparable to Infinity Doctors' online consultation + prescription-to-pharmacy workflow.
• K Health: Digital health company offering AI-assisted virtual primary care on a subscription basis, with direct-to-consumer and employer channels. Comparable to Infinity Doctors' primary care + membership + employer motion, though with an AI-first positioning.

Regional players

• Practo: India-headquartered digital health platform operating across several emerging markets with doctor booking, telemedicine, and an online pharmacy marketplace. Closely mirrors Infinity Doctors' dual-sided marketplace model plus pharmacy marketplace, particularly relevant given Infinity Doctors' Brazil operations.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infinity_doctor

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infinity Doctors