Centrix
Centrix is an Australian managed IT services provider offering outsourced IT infrastructure, cloud, security, and collaboration solutions to SMEs (10-100 seats) and corporate organizations (100+ seats) across Australia, with operations spanning Sydney, Melbourne, Brisbane, and Perth.
- Company typePrivate
- Founded2007
- HeadquartersArtarmon, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Centrix does
Centrix Solutions Pty Ltd is an Australian managed IT services provider founded in 2007 and headquartered in Artarmon, NSW, with additional offices in Melbourne, Brisbane, and Perth. The company delivers outsourced IT infrastructure, cloud, security, and collaboration services to two primary customer segments: small-to-medium enterprises (10-100 seats) and corporate organizations (100+ seats) across Australia. Its service portfolio is organized into five core areas: IT Solutions (consulting, health checks, procurement, project management), Managed IT (offered in three tiered subscription packages: Essential, Professional, and Comprehensive), Cloud IT (Office 365, Azure, IaaS, backup and disaster recovery via StorageCraft and Veeam), IT Security (firewall, next-gen anti-virus, MFA/SSO, ITDR, awareness training), and Collaboration (SharePoint, Teams, video conferencing, VoIP, business internet). A Virtual CIO sub-product provides strategic IT governance to managed service clients.
The underlying technology stack is anchored on the Microsoft ecosystem, where Centrix holds Silver Partner status, augmented by third-party security, backup, and connectivity platforms. Revenue is generated primarily through recurring monthly subscription fees for managed services, supplemented by project-based professional services revenue for migrations, implementations, and infrastructure changes. Sales and service delivery are conducted through direct field sales for corporate accounts and inside sales for smaller prospects, with no channel partner or reseller model. The company achieved ISO 27001:2022 certification in February 2026 and serves 100+ customers with a claimed 97% satisfaction rating and 99% SLA response rate. Operations are wholly domestic to Australia under founder-CEO Eddie Mahdi and co-founder Peter, with no disclosed external funding or parent company.
Centrix firmographics
Firmographics- Name
- Centrix
- Legal name
- Centrix Solutions Pty Ltd
- Website
- https://centrix.com.au
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Centrix is an Australian managed IT services provider offering outsourced IT infrastructure, cloud, security, and collaboration solutions to SMEs (10-100 seats) and corporate organizations (100+ seats) across Australia, with operations spanning Sydney, Melbourne, Brisbane, and Perth.
- Ownership category
- akta.pro rank
Centrix industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where Centrix is headquartered
LocationHeadquarters
- HQ city
- Artarmon
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
Centrix business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly fees for fully managed IT infrastructure support, including service desk, monitoring, maintenance, and system administration. Packages are tiered (Essential, Professional, Comprehensive) based on client needs and level of service required.
- IT Project Services: One-time project-based revenue for IT implementations, migrations, office relocations, system upgrades, and infrastructure changes. Includes IT strategy and design, procurement, and project management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essential - Basic maintenance and supplemental IT support for companies with in-house expertise |
| Subscription | Monthly | Professional - Full ownership and accountability for IT infrastructure with fixed monthly costs |
| Subscription | Monthly | Comprehensive - Full-time onsite IT engineers with senior resource management and strategic CIO service |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Centrix product offering
Product offeringCore offering
Centrix is an Australian managed IT services provider delivering outsourced IT management, cloud computing, cybersecurity, and connectivity/collaboration solutions to small-to-medium businesses (10–100 seats) and corporate organizations (100+ seats) across Australia. Service delivery includes 24/7 monitoring, helpdesk support, proactive infrastructure management, project-based IT implementations, and strategic Virtual CIO advisory, organized into tiered subscription packages (Essential, Professional, Comprehensive) backed by SLAs.
Product overview
Centrix is an Australian managed IT services provider offering a comprehensive suite of IT solutions organized into five core service areas: IT Solutions (health checks, strategy, procurement, project management, continuity), Managed IT (with three tiered packages: Essential, Professional, and Comprehensive), Cloud IT (IaaS, Office 365, Azure, backup/disaster recovery), IT Security (consulting, firewall, anti-virus, MFA, training, and ITDR), and IT Connectivity and Collaboration (SharePoint, video conferencing, VoIP, business internet). The company operates through Sydney and Melbourne offices serving SMEs (10-100 seats) and corporate organizations (100+ seats) across Australia, with additional offerings including Virtual CIO services and IT Health Checks as supplementary consulting services.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Solutions Comprehensive IT consulting offering including IT health checks, strategy and design, hardware and software procurement, IT project management and implementation, and IT continuity planning for Australian businesses.
- Managed IT Fully outsourced IT management providing 24/7 system monitoring, proactive infrastructure management, multi-channel technical support, onsite system administration, and fixed-cost IT services with SLA-backed delivery for SMEs and corporate clients.
- Cloud IT Cloud computing services including Infrastructure as a Service (public, private, and hybrid cloud), Microsoft Office 365 migration and support, Microsoft Azure implementation, and cloud backup with disaster recovery for businesses adopting cloud infrastructure.
- IT Security Comprehensive cybersecurity services covering security consulting, firewall and networking protection, web and mail security, next-generation anti-virus, multi-factor authentication, single sign-on, cybersecurity awareness training, and identity threat detection and response.
- IT Connectivity and Collaboration Communication and collaboration solutions including Microsoft SharePoint intranet deployment, collaboration tools, video conferencing systems, IP telephony and VoIP, and business internet connectivity for distributed workforces.
- IT Health Check In-depth review and analysis of a client's current IT platforms including IT systems, security, backup and disaster recovery, and business continuity, with recommendations for risk mitigation, cost savings, and process improvement.
- Virtual CIO CIO-level strategic guidance and IT leadership offered exclusively to Centrix Managed Service clients, providing strategic direction, IT governance, framework development, and technology leverage without the overhead of a full-time internal CIO.
- Cloud Backup & Disaster Recovery Cloud-based backup and disaster recovery service using StorageCraft ShadowProtect and Veeam solutions, providing full data backup coverage, rapid server recovery, deleted file recovery in minutes, and business continuity assurance.
- Infrastructure as a Service (IaaS) Scalable computing resources and storage delivered via public, private, or hybrid cloud models, allowing businesses to flex capacity with cost-effective pricing as requirements grow.
- Identity Threat Detection & Response (ITDR) Security capability that detects, investigates, and responds to identity-based attacks across cloud identity platforms, Microsoft 365, and Active Directory environments, focusing on behavior, access, privilege, and persistence at the identity layer.
Quantifiable outcome
- 97% average customer satisfaction rating
- +1 more outcomes
Companies that use Centrix
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Centrix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability6 records
Feature3 records
Centrix partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Intertek SAI GlobalcoreIndependent certification body that validated Centrix Solutions' information security management system against ISO/IEC 27001:2022 standard requirements. Conducted thorough assessment of policies, procedures, and controls, and will perform ongoing surveillance audits to ensure continued compliance.
- MicrosoftcoreRegistered Silver Microsoft Partner providing expertise in Microsoft Office 365, Microsoft Azure, Microsoft Teams, Microsoft SharePoint, and related Microsoft ecosystem products. Centrix assists with implementation, migration, configuration, and ongoing management of Microsoft cloud and productivity solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Centrix competitors and assessment
Company assessmentDirect peers
- Brennan IT: Australian managed IT services provider offering outsourced IT support, cloud services, and managed security to SME and mid-market clients. Comparable as a domestic MSP with similar service portfolio and target customer segments.
- Excite IT: Perth-headquartered Australian MSP providing managed IT, cloud, and security services to SME and mid-market customers. Directly comparable in geography (Australia), service mix, and target segment to Centrix.
- Atturra: Australian managed services and business solutions provider with a comparable mix of managed IT, cloud, and advisory services. Targets similar SME and mid-market customers across Australia.
Broad incumbents
- Data#3: ASX-listed Australian IT solutions company with a broader portfolio spanning hardware, software licensing, managed services, and cloud. Larger and more diversified than Centrix, but competes for similar mid-market and enterprise managed services deals.
- Datacom: Large Australasian IT services provider offering managed services, cloud, and connectivity. Competes with Centrix for corporate and multi-site clients across Australia and New Zealand with greater scale and broader capabilities.
- Logicalis Australia: Global IT solutions and managed services provider with Australian operations. Overlaps with Centrix on managed IT, cloud, and security offerings while serving larger enterprise clients as part of a broader portfolio.
- Interactive: Australian IT services company offering managed services, cloud, and consulting. Comparable service mix to Centrix with a larger footprint and broader capability set.
- Kyndryl: Global infrastructure services provider spun off from IBM. Competes for large corporate managed services and cloud deals that overlap with Centrix's corporate (100+) segment, with vastly greater scale.
- DXC Technology: Global IT services giant offering managed services, cloud, security, and workplace services. Overlaps with Centrix at the higher end of the corporate segment with a much broader portfolio.
- Computacenter: UK-listed global IT services provider with Australian operations offering managed services, workplace, and security. Competes for mid-market and enterprise managed services contracts with greater scale and geographic reach.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Centrix social profiles
Digital presenceCentrix compliance and trust
Trust signalCompliance2 records
Centrix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centrix leadership team
Management profileNumber of profiles
Profiles2 records
Centrix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centrix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centrix
What does Centrix do?
Centrix is an Australian managed IT services provider delivering outsourced IT management, cloud computing, cybersecurity, and connectivity/collaboration solutions to small-to-medium businesses (10–100 seats) and corporate organizations (100+ seats) across Australia. Service delivery includes 24/7 monitoring, helpdesk support, proactive infrastructure management, project-based IT implementations, and strategic Virtual CIO advisory, organized into tiered subscription packages (Essential, Professional, Comprehensive) backed by SLAs.
Is Centrix a public or private company?
Centrix is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Centrix founded?
Centrix was founded in 2007. It employs 11 to 50 people.
Where is Centrix based?
Centrix is headquartered in Artarmon, Australia, in the Oceania region.
How does Centrix make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are IT Project Services.
Who are Centrix's main competitors?
Direct peers on record are Brennan IT, Excite IT and Atturra. Broad incumbents are Data#3, Datacom, Logicalis Australia, Interactive, Kyndryl, DXC Technology and Computacenter.
Does Centrix have an API?
No public API is recorded for Centrix.
What industry is Centrix in?
Centrix's product category is Managed IT Services. Its primary akta.pro industry code is BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 5415 and its SIC code is 7370.