Vaultt
Vaultt (VaultIT Inc.) is an Ottawa-based, end-to-end encrypted mobile and web platform that helps patients, families and caregivers securely store, track and share health and caregiving information, with a parallel enterprise offering for pharmaceutical patient engagement.
- Company typePrivate
- Founded2014
- HeadquartersOttawa, Canada
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What Vaultt does
Vaultt (legally VaultIT Inc.) is a privately held Ottawa-based software company founded in 2014 by Audrey Bond after she experienced the caregiving challenges for her paraplegic mother and father with dementia. The company builds an end-to-end encrypted information management and communication platform distributed as a consumer mobile app on iOS and Android, with web access at vaultt.com, that enables patients, families, co-parents and caregivers to organize, track and selectively share health information including symptoms, vitals, prescriptions, imaging and lab results, legal documents, calendars and appointment notes. Technically, the platform is built on hybrid cryptography using AES 256 symmetric and RSA asymmetric encryption with FIPS 140-2 certified algorithms in a zero-knowledge architecture where even Vaultt cannot decrypt user data, multi-factor authentication on sensitive events, HIPAA / PIPEDA / GDPR compliance posture, and third-party security audits. The product is hosted on AWS, with Iversoft providing development and support, Cronofy powering calendar integration, and Zendesk handling customer support.
The company operates a hybrid go-to-market: a product-led growth consumer motion via mobile app stores with a 14-day free trial and in-app subscription conversion, alongside an enterprise B2B motion targeting pharmaceutical manufacturers through a dedicated Providers page and demo-driven sales. Its flagship enterprise engagement is with Boehringer Ingelheim Canada for patient engagement around Idiopathic Pulmonary Fibrosis / Progressive Fibrosing–Interstitial Lung Disease, and a real-world data collection capability enables Patient Reported Outcomes and Quality of Life surveys for pharmaceutical clients. The firm is founder-owned and appears bootstrapped aside from a small 2020 Hustle Fund investment, employs 1-10 people, and has earned media coverage from Forbes, CTV News, Ottawa Business Journal, Ottawa Matters and InvestOttawa. Revenue, ARR and pricing tiers are not publicly disclosed.
Vaultt firmographics
Firmographics- Name
- Vaultt
- Legal name
- VaultIT Inc. operating as Vaultt
- Website
- https://vaultt.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Vaultt (VaultIT Inc.) is an Ottawa-based, end-to-end encrypted mobile and web platform that helps patients, families and caregivers securely store, track and share health and caregiving information, with a parallel enterprise offering for pharmaceutical patient engagement.
- Ownership category
- akta.pro rank
Vaultt industry classification
Industry- Product category
- Health Information Management Software
- NAICS
- Security Systems Services (except Locksmiths) (561621)
- akta.pro primary industry
- Key Management, Encryption & Secrets Management (KMS/HSM/Vault) (HDABAHAG)
- akta.pro secondary industry
- Secure/Encrypted Messaging (BPAMACAG)
Keywords
Where Vaultt is headquartered
LocationHeadquarters
- HQ city
- Ottawa
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Vaultt business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Consumer Mobile App Subscription: Mobile app distributed through iOS App Store and Google Play with subscription-based model for patients, families and caregivers
- Enterprise Healthcare Solutions: B2B solutions for pharmaceutical manufacturers including patient engagement, real-world data collection, and care plan adherence tools
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | 14-day free trial mentioned on blog |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Vaultt product offering
Product offeringCore offering
Vaultt is a secure, end-to-end encrypted information management and communication platform available on iOS, Android, and web that allows patients, families, and caregivers to store, track, and share vital health information including medical records, prescriptions, vitals, symptoms, appointments, and legal documents. A separate enterprise offering, Vaultt for Pharmaceutical Providers, gives pharmaceutical manufacturers patient engagement, real-world data collection, secure messaging, and care plan adherence capabilities for patient support programs.
Product overview
Vaultt is a unified secure information management and communication platform consisting of a core mobile/web application with integrated modules for symptom tracking, vitals logging, document scanning, task management, calendar integration, and health summary sharing. The platform supports patient-centric engagement for pharmaceutical providers through Real World Data collection and patient-reported outcomes. All features are built on end-to-end encryption with user-controlled access permissions.
Differentiator
Problem solved
Functional benefit
Brands
- My Health Summary: A feature on the Vaultt Platform that allows users to organize and share vital health information with urgent care, emergency intake, physicians, and healthcare teams.
Products and services
- Vaultt Mobile and Web Platform A secure, end-to-end encrypted information management and communication platform for patients, families, and caregivers to organize, track, and share vital health information, including symptoms, vitals, prescriptions, lab results, appointments, and legal documents, available on iOS, Android, and web with a 14-day free trial.
- Vaultt for Pharmaceutical Providers An enterprise solution for pharmaceutical manufacturers providing patient-owned and controlled Real World Data, patient engagement optimization, digital enrollment, secure messaging, educational resources, and care plan adherence tools for patient support programs.
Companies that use Vaultt
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles2 records
Vaultt technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability1 record
Feature10 records
Vaultt partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core infrastructure, core development, feature integration, customer support and flagship enterprise.
- Amazon AWScore infrastructureAWS is used to host Customer Data and Vaultt Software. Customer data uploaded by Customers or Users is stored on Amazon AWS servers. Data is encrypted and Vaultt has very limited access to customer data.
- Iversoftcore developmentEngaged for software development and upgrades, and to provide technical support for Customers and Users.
- Cronofyfeature integrationUsed as part of Vaultt Application to allow Customers and Users to connect to their calendar data from Google, Apple, and Android calendar applications.
- Zendeskcustomer supportUsed to facilitate customer support services for Customers and Users.
- Boehringer Ingelheim Canadaflagship enterprisePatient engagement solution provider for pharmaceutical manufacturer. Enabling patients and caregivers quick access to personal and up-to-date health information for Idiopathic Pulmonary Fibrosis/Progressive Fibrosing–Interstitial Lung Disease patients.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Vaultt competitors and assessment
Company assessmentEmerging players
- Hucu.ai: A HIPAA-compliant secure messaging and patient communication platform for care teams. Comparable on the secure/encrypted messaging and HIPAA-aligned information-sharing architecture for healthcare stakeholders.
- 1Password: A consumer/B2B secrets and credential vault product with end-to-end encryption and zero-knowledge architecture. Comparable on the encrypted vault and privacy-first positioning for storing sensitive personal information, though serving credentials rather than health documents.
- PatientsLikeMe: A patient network collecting real-world data on chronic conditions, with pharma partnerships. Comparable on the patient-reported outcomes and RWE data-capture motion Vaultt offers to Boehringer Ingelheim.
Direct peers
- Lotsa Helping Hands: A caregiver coordination platform featuring shared calendars, task lists, and well-wishes for family care networks. Directly comparable on the multi-user family caregiving coordination functionality Vaultt provides.
- CareZone: A consumer app for managing medications, health information, and family caregiver coordination. Directly comparable on the 'replace binders and notebooks' caregiving workflow Vaultt's users describe.
- CaringBridge: A nonprofit/web platform that helps families create private websites to share health updates and coordinate care. Highly comparable as a patient/caregiver-centric communication and information-sharing tool with similar privacy-oriented positioning.
- Medisafe: A medication adherence and personal health management platform for patients and caregivers, often partnering with pharma manufacturers. Comparable on pharma-sponsored patient engagement, caregiver involvement, and mobile-first design.
Broad incumbents
- IQVIA (Patient Engagement / RWE): A large contract research and real-world evidence organization with deep pharma relationships for patient engagement and PRO data collection. Comparable on the pharma-facing RWE/patient engagement value proposition at a vastly larger scale.
- Apple Health Records: Apple's native personal health records feature aggregating clinical data from participating providers. A direct adjacent substitute for Vaultt's 'store and share' health information capabilities, with massive distribution advantages via iOS.
- MyChart (Epic): An incumbent patient portal for accessing personal health records, test results, and provider communication. Comparable as a personal health information management channel for patients and families, though delivered via health systems rather than directly to consumers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
Vaultt social profiles
Digital presenceVaultt compliance and trust
Trust signalCompliance4 records
Vaultt financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vaultt leadership team
Management profileNumber of profiles
Profiles1 record
Vaultt funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vaultt M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vaultt
What does Vaultt do?
Vaultt is a secure, end-to-end encrypted information management and communication platform available on iOS, Android, and web that allows patients, families, and caregivers to store, track, and share vital health information including medical records, prescriptions, vitals, symptoms, appointments, and legal documents. A separate enterprise offering, Vaultt for Pharmaceutical Providers, gives pharmaceutical manufacturers patient engagement, real-world data collection, secure messaging, and care plan adherence capabilities for patient support programs.
Is Vaultt a public or private company?
Vaultt is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vaultt founded?
Vaultt was founded in 2014. It employs 1 to 10 people.
Where is Vaultt based?
Vaultt is headquartered in Ottawa, Canada, in the North America region.
How does Vaultt make money?
Two revenue lines are on record. Consumer Mobile App Subscription is the primary driver. The others are enterprise Healthcare Solutions.
Who are Vaultt's main competitors?
Emerging players on record are Hucu.ai, 1Password and PatientsLikeMe. Direct peers are Lotsa Helping Hands, CareZone, CaringBridge and Medisafe. Broad incumbents are IQVIA (Patient Engagement / RWE), Apple Health Records and MyChart (Epic).
Does Vaultt have an API?
No public API is recorded for Vaultt.
What industry is Vaultt in?
Vaultt's product category is Health Information Management Software. Its primary akta.pro industry code is HDABAHAG, Key Management, Encryption & Secrets Management (KMS/HSM/Vault), with a secondary code of BPAMACAG, Secure/Encrypted Messaging. Its NAICS code is 561621.