What NetPlans does

NetPlans is a privately held German IT system house (IT-Systemhaus) headquartered in Ettlingen, Germany, founded in 1993 (per company-history references to over 30 years of experience) and serving mid-sized German businesses — the Mittelstand — with operations across 14 wholly-owned German branches and one Swiss subsidiary (NetPlans Schweiz AG, Zollikon). The company provides a full-service IT outsourcing portfolio spanning business cloud infrastructure, cybersecurity, endpoint and network management, and managed support, targeted at companies with 10 to 500 workstations across verticals including Healthcare, Automotive, Mechanical Engineering, Industry, Trade, Consulting, and Tax Advisory.

The technical core is the NetPlans Business Cloud — an ISO 27001-certified, GDPR-compliant infrastructure operated from the company's own German data center, with 99.5% availability SLA and service tiers ranging from self-managed IaaS through managed PaaS to fully managed FMaaS delivered via Citrix virtual desktops. The portfolio is built on a tightly integrated vendor stack including Microsoft (CSP, Copilot, Azure), DATEV (certified Solution Partner for hosted accounting), Citrix (VDI), Fortinet and LANCOM (network security), Veeam and Scality (backup/storage), baramundi and NinjaOne (endpoint management), Barracuda (mail security), dataglobal (email archiving), FileCloud (file share), and IONOS (IaaS resale). Proprietary elements include the NetPlans Cloud Cockpit (self-service VM administration), EMMA cognitive AI/RPA assistant, and NPbox Next enterprise file share. Adjacent services include a 360° cyber security resilience portfolio, NIS2 compliance advisory, and a multi-tier (Standard/Advanced/Premium) 24/7 helpdesk.

NetPlans monetizes primarily through recurring monthly subscriptions — per-seat FMaaS, per-device managed endpoint, resource-based IaaS, and DATEV per-user hosting — supplemented by Microsoft license resale margin, multi-year hardware rentals (36-month minimums for managed routers and firewalls), and time-and-materials professional services. The go-to-market is consultative direct field sales through owned regional branches with assigned account managers, supported by an inside sales central team; there is no reseller or partner distribution model. Customer base exceeds 500 mid-sized companies, and the company holds ISO 27001 and ISO 27017-aligned certifications, with a BSI C5 attestation roadmap initiated in February 2026.

Name

NetPlans

Legal name

NetPlans GmbH

Website

https://netplans.de

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

251–500 employees

Short description

NetPlans is a privately held German IT system house founded in 1993, serving 500+ mid-sized Mittelstand companies across 15 owned branches in Germany and Switzerland with ISO-certified managed cloud, cybersecurity, IT infrastructure, and DATEV hosting services from its own German data center.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)

akta.pro secondary industries

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE)

Keywords

• Managed IT services
• Business cloud hosting
• IT security services
• DATEV hosting
• IT infrastructure management

Headquarters

HQ city

Ettlingen

HQ country

Germany

HQ region

Europe

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Services & Recurring Cloud Subscriptions: NetPlans' primary revenue driver is recurring monthly subscriptions for managed cloud, security, infrastructure, and support services, billed per user, per device, or per resource consumption. The Business Cloud operates on a shared hardware platform with customer-managed scaling via the Cloud Cockpit. Revenue scales with customer headcount and service scope (Full-Managed vs. Co-Managed).
2. DATEV PARTNERasp Services: Specialized hosting and managed services for DATEV accounting software environments, delivered via Citrix virtual desktops. Revenue is per-user (per employee) for FMaaS DATEV, with additional fees for DATEV Maintenance Service, extra storage, and service requests.
3. Professional Services & Implementation: Time-and-materials billing for project-based implementation, onboarding, initial deployments, and ad-hoc service requests outside contracted hours. Also includes hardware rental (e.g., managed routers and firewalls with 36-month minimum terms) and hardware availability/leasing services.
4. Microsoft Licensing Resale (CSP): NetPlans acts as a Microsoft Cloud Solution Provider (CSP), reselling Microsoft 365, Azure, and related licenses. Revenue is generated via margin on Microsoft license subscriptions, with periodic CSP price adjustments passed through to customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

NetPlans is a full-service IT system house delivering managed cloud, IT security, IT infrastructure, and managed services to German Mittelstand companies (10–500 workstations) from its own ISO 27001-certified German data center. The offering bundles IaaS, PaaS, and FMaaS cloud service tiers with 360° cybersecurity, endpoint management, network security, DATEV hosting, and 24/7 tiered helpdesk support across 15 owned branch locations in Germany and Switzerland.

Product overview

NetPlans is an IT system house (IT-Systemhaus) for the Mittelstand (SME market) offering a modular portfolio of managed IT services under four main pillars: Business Cloud, IT Security, IT Infrastructure, and Managed Services. The core platform is the NetPlans Business Cloud — an ISO 27001-certified cloud infrastructure operated from the company's own German datacenter with 99.5% availability SLA. Service tiers range from self-managed IaaS through managed PaaS to fully managed FMaaS with Citrix virtual desktops. Key product families include: cloud infrastructure services (IaaS/PaaS/FMaaS), backup solutions (Cloud Backup, Online Backup, Managed Backup Office 365), email services (Hosted Exchange, Managed Mail Security, Managed E-Mail-Archivierung), endpoint management (Managed Client Service via Baramundi, Managed Endpoint Service via NinjaOne), network security (Managed Firewall, Managed Fortinet, Managed Router, Managed WAF), identity services (2-Faktor-Authentication, Managed AD-Sync), AI automation (EMMA KI Assistentin, Microsoft Copilot), and specialized verticals (DATEV PARTNERasp, DATEV on Azure, DATEV on Azure light). Security services are delivered as a 360° Cyber Security Resilience portfolio. All services are backed by tiered Managed Support Services with specialized helpdesk teams.

Differentiator

Problem solved

Functional benefit

Brands

• NetPlans Business Cloud: ISO-certified cloud solutions from the company's own German data center for mid-sized businesses.
• EMMA
• NetPlans Cloud Cockpit
• NPbox Next

Products and services

• NetPlans Business Cloud
• Infrastructure as a Service (IaaS)
• Managed Platform as a Service (PaaS)
• Full Managed as a Service (FMaaS)
• DATEV PARTNERasp
• DATEV on Azure
• Cyber Security Resilience
• NIS2-Richtlinie Services
• EMMA – KI Assistentin
• Microsoft Copilot Integration
• NetPlans Managed Endpoint Service (NinjaOne)
• NetPlans Managed Support Services

Quantifiable outcome

• 99.5% availability SLA for NetPlans Business Cloud services
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability2 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core.

• DATEVcoreChannel Partner/ Reseller/ DistributorNetPlans is a certified DATEV Solutions Partner, offering installation, maintenance, and management of DATEV environments. Services include DATEV PARTNERasp (hosted DATEV via Citrix), DATEV on Azure (AVD-based DATEV hosting), and DATEV Maintenance Service. NetPlans also operates the DATEV PARTNERasp platform providing fully managed DATEV infrastructure for tax advisors and auditors.
• MicrosoftcoreTechnology or IntegrationNetPlans is a Microsoft Cloud Solution Provider (CSP) and holds multiple Microsoft competencies. It offers Microsoft 365, Azure, Azure Virtual Desktop, Microsoft Copilot, and Microsoft 365 Security services. Services include DATEV on Azure by NetPlans, Managed Exchange, Managed SQL, Managed Client M365, and Windows Server Update Management. NetPlans also implements Microsoft Entra ID, Defender for Server, and Intune-based endpoint management.
• CitrixcoreTechnology or IntegrationNetPlans uses Citrix Apps and Desktop (virtual desktop infrastructure) as the delivery mechanism for its Full Managed as a Service (FMaaS) and DATEV PARTNERasp services. Citrix provides the multi-tenant virtual desktop environment enabling hosted workplaces and DATEV hosting.
• FortinetcoreTechnology or IntegrationNetPlans offers Managed Fortinet Services using FortiManager and FortiAnalyzer for centralized firewall management, compliance monitoring, and security log analysis. The Fortinet firewall hardware is provided as a rental device with 36-month minimum term.
• LANCOM SystemscoreTechnology or IntegrationNetPlans provides Managed Router Services based on LANCOM hardware, centrally managed via the LANCOM Management Cloud (hosted in a European high-security data center). The service includes firmware updates, security patches, and replacement hardware for defects.
• VeeamcoreTechnology or IntegrationNetPlans Online Backup is built on Veeam Cloud Connect, providing backup repository services for customer backup offsite replication. Veeam's technology underpins the backup-as-a-service offering within the NetPlans Business Cloud.
• baramundicoreTechnology or IntegrationNetPlans uses baramundi software for its Managed Client Service (endpoint management) and Managed Windows Server Update Services. The baramundi Management Suite provides automated patching, software distribution, and inventory management for client devices and servers.
• dataglobal (dgmail)coreTechnology or IntegrationNetPlans uses dataglobal's dgmail product for its Managed E-Mail-Archivierung Service and Managed Exchange Online E-Mail-Archivierung Service, providing legally compliant email archiving with journaling, indexing, and search functionality.
• Barracuda NetworkscoreTechnology or IntegrationNetPlans uses Barracuda's multi-tenant email firewall for its Managed Mail Security and Managed Sandboxing Security Service. Barracuda's ATD (Advanced Threat Detection) sandboxing runs in a high-security data center in Frankfurt am Main, providing advanced threat protection for email attachments.
• IONOS SEcoreChannel Partner/ Reseller/ DistributorNetPlans resells IONOS Public Cloud services (Compute Engine/IaaS, S3 Object Storage, Managed Kubernetes) as an authorized IONOS reseller. NetPlans acts as the primary point of contact and manages the customer relationship. The IONOS Cloud operates on servers within the EU.
• ELOcoreChannel Partner/ Reseller/ DistributorNetPlans is an ELO partner, providing installation, maintenance, and support for ELO document management systems. ELO Experience events are co-hosted by NetPlans to promote ELO solutions to customers.
• ScalitycoreTechnology or IntegrationNetPlans provides Scality ARTESCA object storage software under the Scality Cloud & Service Provider Program (SCSP), acting as an authorized Managed Service Provider. Scality ARTESCA is offered as a pay-as-you-go storage service for customers requiring large-scale, resilient object storage.
• FileCloudcoreTechnology or IntegrationNetPlans NPbox Next service is built on FileCloud enterprise fileshare solution, providing multi-tenant file sync and share with AES-256 encryption, Active Directory integration via LDAP/SSL, and version management.
• NinjaOnecoreTechnology or IntegrationNetPlans uses NinjaOne for its Managed Endpoint Service, providing encrypted remote access and remote support for Windows, macOS, and Linux endpoints without VPN or additional third-party software. Includes automated Windows Updates and third-party patching. NinjaOne operates EU-based servers for EU customers.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Bechtle AG: Germany's largest IT system house with a comparable full-service IT portfolio (cloud, security, managed services) and a similar multi-branch distribution model serving mid-market and enterprise customers across DACH.
• Computacenter: Pan-European IT services provider with deep Microsoft, networking, and managed services capabilities and a similar enterprise/mid-market customer mix; a direct competitor on large multi-site managed services RFPs.
• CANCOM SE: German-headquartered managed services and cloud provider focused on hybrid IT, Microsoft Azure, and managed workplace for mid-market and enterprise — directly comparable cloud + managed services portfolio.
• SVA System Vertrieb Alexander GmbH: German IT system house offering data center, cloud, and managed services to mid-sized enterprises with a similar regional branch model; overlaps closely with NetPlans' target Mittelstadt customer profile.
• q.beyond AG: German cloud and managed services provider focused on SME/mid-market customers with a portfolio of managed cloud, SAP hosting, and security services — directly comparable target segment and service mix.
• Allgeier SE: German IT services group with a portfolio covering managed services, cloud, and enterprise software; comparable in scale and breadth of IT services offering to the Mittelstand.
• Ratiodata GmbH: DACH IT services and managed hosting provider with focus on banking/financial services and mid-market — overlaps with NetPlans on managed hosting, workplace, and DATEV-adjacent accounting services.

Broad incumbents

• Fiducia & GAD IT (Fiducia): Large IT services provider to the cooperative banking sector in Germany; a broader incumbent in regulated mid-market IT outsourcing with overlapping cloud, workplace, and security capabilities.

Others

• DATEV eG: The DATEV cooperative itself is both a partner and an ecosystem gatekeeper; its own cloud DATEV offerings compete with NetPlans' DATEV PARTNERasp for some tax-advisor customers.
• IONOS SE: European cloud infrastructure provider and NetPlans IaaS reseller partner; a partial competitor on sovereign cloud infrastructure and a partner/ecosystem relationship for cloud capacity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/netplans

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NetPlans