Conference Care

What Conference Care does

Conference Care Ltd is a UK-based, privately held venue-finding and event management agency founded in 1995, headquartered in Hinckley (England) with a second office in Edinburgh. It serves corporate event planners, procurement buyers, executive assistants, professional associations, and large enterprises across the UK and selected international congresses (San Diego, Amsterdam, Seoul, Barcelona), operating on a sales-led go-to-market anchored by dedicated account managers and long-term client relationships.

The company's service portfolio spans six integrated lines: Venue Finding (commission-based negotiation of best available rates, supported by the proprietary MeetingsHub live-search platform), Event Management (full-service conference/meeting orchestration with dedicated teams), Accommodation Services (powered by the proprietary EventStays booking tool, covering single bookings through multi-year programmes), Digital & Hybrid Events (delivery across licensed EventsAir plus partnered platforms HopIN, CrowdComms, and exVo), Congress Management (international delegate handling), and Carbon Consultancy (a 2021-launched sustainability line built around a proprietary carbon calculator validated by Carbon Footprint Ltd against NCOS Protocol and DEFRA Reporting Guidelines, covering 500+ data points and typically priced under £1 per attendee).

Economically, Conference Care earns primarily through commissions from venue partners on its sourcing book and professional-services fees on event management and consultancy engagements. The firm is mature but small-scale (40+ employees, £25M revenue band is unlikely), with M&IT 'over 40 employees' as its self-declared bracket. Customer concentration sits in named enterprise anchors including Invesco Perpetual (sole supplier), SCC Plc (preferred supplier covering 5,500+ staff), Severn Trent, Pacific Life Re, ISE, and a three-year AQA contract won in September 2025. Operating credentials include B-Corp certification (February 2024), carbon-neutral status since 2010, ISO 27001/9001/14001, EcoVadis rankings, ABPCO membership, and 14 M&IT Awards (nine consecutive Golds in Best Intermediary Agency). Leadership transitioned to Pauline Beattie as Managing Director in June 2026, with Andrew Deakin also listed as Managing Director and Chris Peacock as Director overseeing Carbon Consultancy.

Name

Conference Care

Legal name

Conference Care Ltd

Website

https://conferencecare.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Conference Care is a UK-based, privately held venue-finding and event management agency founded in 1995, serving corporate event planners, procurement buyers, and professional associations with venue sourcing, event management, accommodation booking, carbon consultancy, and digital/hybrid event services.

Ownership category

akta.pro rank

Product category

Event Management Services

NAICS

Convention and Trade Show Organizers (56192), Convention and Trade Show Organizers (561920)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Meeting & Conference Planning & Coordination (HSACADAA)

akta.pro secondary industries

Association & Society Conference Management (Nonprofit, Professional Bodies) (THAHACAA), Virtual/Hybrid Conference Production & Platform Management (THAHACAM)

Keywords

• Venue finding services
• Event management agency
• Corporate accommodation booking
• Carbon consultancy events
• Hybrid event solutions

Headquarters

HQ city

Hinckley

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Venue Finding Services: Commission-based venue finding service where Conference Care negotiates best rates with venues and earns commission from venue partners. Services available from single meeting room bookings to large conference facilities.
2. Event Management: Full-service event management including conferences, meetings, and events. Provides dedicated, detail-driven teams for planning, setup, and running of events.
3. Accommodation Services: Expert negotiation for event accommodation, flexible payment options, and booking management through EventStays tool. Covers single bookings to multi-year programmes.
4. Carbon Consultancy: Carbon footprint measurement and consultancy services launched October 2021. Includes carbon calculator validation, detailed reporting, and offset programme recommendations. Pricing stated as 'often less than £1 per attendee.'
5. Digital & Hybrid Events: Digital solutions for events including virtual event platforms (HopIN, CrowdComms, EventsAir, exVo), event apps, and hybrid event support. The company has licensed EventsAir and trained in-house teams.
6. Congress Management: International congress planning and support services, handling intricate details for global congress attendance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Conference Care is an independent intermediary agency that sources venues for corporate events, books event accommodation, and plans and manages conferences, meetings and international congresses on behalf of clients. The company supplements these core services with digital and hybrid event delivery and a carbon consultancy that measures and advises on the carbon footprint of events. Operations are underpinned by proprietary technology including the MeetingsHub venue search platform, the EventStays booking tool and a validated carbon calculator.

Product overview

Conference Care is a venue-finding and event management agency established in 1995, offering an integrated portfolio of services: Venue Finding (core service connecting clients with optimal venues), Event Management (full-service conference/meeting orchestration), Accommodation Services (including proprietary EventStays booking tool), Digital Services/Virtual & Hybrid Events (event apps and multiple virtual platforms including HopIN, CrowdComms, EventsAir, and exVo), Carbon Consultancy (proprietary carbon calculator with validation from Carbon Footprint Ltd), and Congress Management (international congress support). The company operates its own MeetingsHub platform for live venue search. Services span from in-person events to fully virtual/hybrid formats, unified by a commitment to sustainability (carbon neutral since 2010) and B Corp certification.

Differentiator

Problem solved

Functional benefit

Brands

• MeetingsHub: A venue finding and booking platform tool developed by Conference Care for finding and booking event venues.

Products and services

• Venue Finding Sourcing of meeting rooms and conference venues for corporate events at the best negotiated rates, delivered by a team of venue-finding experts for event planners, procurement buyers and PAs.
• Event Management Full-service planning and on-site delivery of conferences, meetings and events with dedicated teams for setup, planning and execution, offered to corporate and association clients.
• Accommodation Services Negotiation and booking of hotel, apartment and catered accommodation for individual delegates and large event groups, with flexible payment options and post-event support for corporate and association clients.
• Carbon Consultancy Sustainability consultancy that measures the carbon footprint of events using a validated proprietary calculator, provides interim reports, recommends reduction actions and arranges certified offset programmes for corporate event clients.
• Digital Services (Virtual & Hybrid Events) Provision of virtual and hybrid event delivery including event apps, live streaming, gamification and delegate engagement tools, leveraging licensed platforms (EventsAir, HopIN, CrowdComms, exVo) for corporate and association clients.
• Congress Management Planning and delivery of international association congresses, including intricate logistical and delegate coordination across multiple countries, for professional associations and member organisations.

Quantifiable outcome

• Carbon footprint reduction of up to 20% achieved through carbon consultancy recommendations
• +4 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Carbon Footprint LtdcoreStrategic or Co-development Partner · 1 October 2021Carbon Footprint Ltd validated Conference Care's proprietary carbon calculator. They assess and validate the accuracy of the calculator against NCOS Protocol, DEFRA Reporting Guidelines and Carbon Footprint Standard. They also provide an ethical and robust Offset Programme with Verified Carbon Standards for customers.
• EventsAircoreTechnology or IntegrationConference Care has licensed the EventsAir platform and trained in-house teams to deliver events. EventsAir offers comprehensive interactive features including built-in streaming, networking opportunities, content management, pre-scheduled meetings, breakout rooms, and exhibitor video chat.
• Miromedia LimitedcoreImplementation/ SI/ Consulting PartnerWebsite hosting and management provider. The website is hosted within the UK by Miromedia, 8 Tavistock St, Leamington Spa CV32 5PL, and managed at Unit 7, The Court, Holywell Business Park, Northfield Road, Southam, Warwickshire, CV47 0FS.
• Cutlers' HallminorChannel Partner/ Reseller/ DistributorPartnership with Cutlers' Hall in Sheffield. Delegates attending events at Cutlers' Hall receive discount at The Leopold Hotel. Cutlers' Hall can accommodate up to 800 guests in main hall and over 1,000 across all spaces, located 3 minutes from Leopold Hotel.
• Carden ParkcoreStrategic or Co-development PartnerAwarded Venue for Good certificate. Carden Park sources food from local farmers and producers, has protected animal and plant species on 1000-acre estate, planted 30,000 trees over 16 years, transforms food waste into energy and animal feed, and recycles spa water for golf course irrigation.
• Leopold Hotel SheffieldcoreStrategic or Co-development PartnerVenue for Good with initiatives including on-site bee-hotels, rooftop herb gardens, nest boxes for native bird species, Living Wage Foundation membership, women-owned business, and Solo Female Guest Programme for safety.
• Mallory Court Hotel & SpacoreStrategic or Co-development PartnerVenue for Good demonstrating exceptional sustainability and ethical practices. Implements biodiversity-friendly landscaping, provides health benefits for employees, prioritises local sourcing for materials and ingredients, and supports nearby suppliers and small businesses.
• Concorde Conference CentrecoreStrategic or Co-development PartnerVenue for Good at Manchester airport featuring Concorde G-BOAC aircraft. Demonstrates commitment to sustainability through organic/free-range meat and dairy, sustainable materials, CSR strategy. Achieved ECOSmart accreditation and Living Wage Foundation membership.
• The Other HousecoreStrategic or Co-development PartnerVenue for Good in South Kensington, London. Made up of 11 refurbished historic townhouses with locally sourced furniture. 100% energy from renewables, strong water and waste saving measures, signed UN Global Compact for human rights, labour, environment and anti-corruption.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cvent: Cvent is a leading cloud-based event management and venue sourcing platform serving corporate event planners and procurement teams globally. It directly competes with Conference Care in venue sourcing, RFP management, and event technology, but operates at much larger scale with venture/PE backing.
• Headbox: Headbox is a UK venue sourcing marketplace connecting event planners with venues through a self-serve platform. It directly competes with Conference Care's MeetingsHub in the UK venue finding market, focusing on smaller bookings and SMB segment.
• Zibrant (Live Group): Zibrant, now part of Live Group, is a UK-based full-service event management agency offering venue finding, event management, and congress services. It competes directly with Conference Care for UK corporate and association event contracts at similar scale.
• Banks Sadler: Banks Sadler is a UK venue finding and event management agency serving corporate clients. It competes directly with Conference Care's core venue finding and event management services, particularly in the UK mid-market and enterprise segments.
• VenueScanner: VenueScanner is a UK venue sourcing platform enabling direct comparison and booking of event venues. It competes with Conference Care's MeetingsHub in the UK venue finding space, with a tech-led, self-serve model versus Conference Care's hybrid platform-plus-account-management approach.
• emc3: emc3 is a UK-based events agency specialising in corporate conferences, exhibitions, and incentive programmes. It competes with Conference Care for UK and international corporate event management contracts, with comparable mid-market positioning.

Broad incumbents

• BCD Meetings & Events: BCD Meetings & Events is a global meetings and events agency operating as part of BCD Travel. It competes with Conference Care for multinational corporate event programmes but at much larger scale with full global infrastructure and corporate travel integration.
• Maritz Global Events: Maritz Global Events is a large global events management company offering end-to-end meeting, incentive, and event services. It competes with Conference Care for enterprise and association contracts but operates at much larger scale with broader service portfolio.

Regional players

• DRP Group: DRP Group is a UK-based creative communications and events agency serving corporate clients. It competes with Conference Care for UK corporate event management contracts, particularly those requiring integrated communications and creative services alongside event delivery.

Others

• Hopin: Hopin is a virtual and hybrid event platform partner used by Conference Care for digital events. While not a direct competitor (Conference Care resells/licenses Hopin's technology), it represents the type of tech-enabled player whose direct-to-customer model could disintermediate traditional event agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/conference-care-ltd
• Facebookfacebook.com/ConferenceCare
• Xx.com/Conference_Care

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conference Care