What NVSSoft does

NVSSoft (legal name: New Vision Systems LLC) is a Dubai-headquartered enterprise software company that provides AI-powered enterprise content management and collaboration platforms to government ministries and large enterprises, primarily across the Middle East. Founded in 2003, the company sells a platform-plus-modules product suite including ArcMate Enterprise (enterprise document and records management), ArcMate Capture (high-volume intelligent document capture), Tarasol (correspondence, task, and meeting management), MedLogic eHIM (healthcare information management), and ArcMate Lite (for small and medium organizations). The platform is built on an n-tier, service-oriented architecture supporting cloud, hybrid, and on-premises deployments, with native integrations into the Microsoft ecosystem and bidirectional interoperability with IBM FileNet, OpenText, Documentum, and Nuxeo. Differentiators include Arabic/Farsi-optimized language support, embedded AI capabilities (OCR, intelligent form recognition, NLP, AI-driven data extraction, smart correspondence routing, predictive insights), and compliance with DoD 5015.2 records standards plus healthcare interoperability protocols (HL7, DICOM, ICD-10, JCI).

The company monetizes through a combination of enterprise software licensing (perpetual or subscription), implementation and professional services, and ongoing maintenance and managed services contracts, with all pricing delivered through quote-based direct sales. Go-to-market is enterprise field sales with a consultative approach, supported by offices in Dubai, Abu Dhabi, Riyadh, and Kuwait City, and a global partner network of system integrators, VARs, consulting firms, and managed service providers. Marketing leverages thought-leadership content, case studies, downloadable brochures in English and Arabic, and industry events such as GITEX Global. The leadership is co-founder-led, with Wassim Shaar serving as co-founder and managing director and Samer Siouty as co-founder; no broader management team is publicly disclosed.

NVSSoft's customer base is heavily concentrated in the Middle East public sector, with named UAE federal and emirate-level government customers including Dubai Civil Defense, Dubai Land Department, UAE Ministry of Justice, Sharjah Real Estate Registration Department, Sharjah Police, Diriyah Gate Development Authority, and the Federal Authority for Identity (ICP), alongside enterprise customers in telecom (Banglalink, STC Kuwait), insurance (Gulf Insurance Group), aviation (NAS Holding), hospitality (Touristic Enterprises Company), and research (Kuwait Foundation for the Advancement of Sciences). Case studies show large-scale digital transformations — for example, 100M+ document migration at Banglalink, 5M archive files in 73 days at Dubai Land Department, 1M pages per month at Gulf Insurance Group, and 10M+ historical documents digitized at a government ministry — evidencing both enterprise-readiness and dependence on government and large-enterprise project cycles.

Name

NVSSoft

Legal name

New Vision Systems LLC

Website

https://nvssoft.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

NVSSoft is a Dubai-headquartered enterprise software company (founded 2003) that sells an AI-powered document management, intelligent capture, and correspondence platform — ArcMate Enterprise, ArcMate Capture, Tarasol, and MedLogic eHIM — to government ministries and large enterprises across the Middle East, Africa, Asia, and Europe.

Ownership category

akta.pro rank

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses: Enterprise software licensing model for ArcMate Enterprise, ArcMate Capture, Tarasol, ArcMate Lite, and MedLogic eHIM platforms. Sold as perpetual licenses or subscription-based models to enterprise and government organizations.
2. Implementation and Professional Services: System implementation, customization and integration, digital transformation consulting, and ongoing technical support delivered through partner network and internal professional services teams.
3. Maintenance and Support Services: Ongoing technical support and managed services provided to customers post-implementation.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

NVSSoft provides an AI-powered enterprise content management and collaboration platform sold as licensed software (perpetual or subscription) to governments and large enterprises. Its portfolio includes ArcMate Enterprise for document and records management, ArcMate Capture for high-volume intelligent digitization, Tarasol for correspondence and meeting management, ArcMate Lite for smaller organizations, and MedLogic eHIM for healthcare information management, complemented by implementation, integration, and ongoing support services.

Product overview

NVSSoft offers a platform-plus-modules architecture consisting of the NVSSoft Platform as the unified AI-powered foundation for enterprise collaboration and content management. The core product portfolio includes ArcMate Enterprise (enterprise document and records management), ArcMate Capture (high-volume intelligent document capture), Tarasol (correspondence, task, and meeting management), ArcMate Lite (document management for growing organizations), and MedLogic eHIM (healthcare information management). These products work together as an integrated suite: ArcMate Capture digitizes documents that flow into ArcMate Enterprise for storage and management, Tarasol handles official communications and collaboration workflows, ArcMate Lite serves smaller organizations with streamlined capabilities, and MedLogic eHIM provides specialized healthcare document management. AI Capabilities are embedded across all products to enable intelligent document classification, data extraction, natural language processing, and predictive insights.

Differentiator

Problem solved

Functional benefit

Brands

• ArcMate Enterprise: Enterprise Document and Records Management System - a powerful enterprise platform for managing documents, records, and digital content across organizations. Designed for large enterprises and government institutions with secure and scalable environments.
• ArcMate Capture
• Tarasol
• ArcMate Lite
• MedLogic eHIM

Products and services

• ArcMate Enterprise Enterprise Document and Records Management System that enables organizations to securely store, organize, and manage enterprise documents while ensuring compliance, governance, and rapid information retrieval, designed for large enterprises and government institutions.
• ArcMate Capture High-Volume Intelligent Data Capture platform that digitizes large volumes of documents and automatically extracts structured data using AI, OCR, intelligent form recognition, OMR, and barcode recognition with multilingual support including Arabic.
• Tarasol Correspondence, Task, and Meeting Management Platform that enables organizations to manage official communications, correspondence, tasks, meetings, and cases through a unified collaboration environment, built for government institutions and large enterprises.
• ArcMate Lite Document Management solution that delivers the essential capabilities of enterprise document management in a streamlined package designed for small and medium-sized organizations.
• MedLogic eHIM Healthcare Information Management System that enables healthcare providers to manage medical records, clinical workflows, and patient information in a unified digital environment, with support for HL7, PACS, DICOM, ICD-10, and JCI standards.
• NVSSoft Platform AI-powered foundation for enterprise collaboration and content management that enables organizations to manage the entire lifecycle of information from capture and classification to collaboration, automation, governance, and long-term archiving.

Quantifiable outcome

• Gulf Insurance Group processes 1 million pages per month with dramatically reduced time-to-decision and loss adjustment expenses
• +5 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature10 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationNative integrations with Microsoft ecosystem including Microsoft Office, SharePoint, Active Directory, Outlook, and Teams. Deep integration enables seamless document exchange, authentication, and collaboration within Microsoft environments.

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• OpenText: Global enterprise content management and information management leader. Highly comparable because OpenText competes head-to-head with ArcMate Enterprise in large government and enterprise deployments and is a documented migration target/destination alongside NVSSoft.
• Microsoft SharePoint: Widely deployed Microsoft collaboration and document management platform integrated with Office, Teams, and Outlook. NVSSoft has native SharePoint integration and competes against SharePoint in ECM-heavy enterprise/government deals where advanced records management and Arabic capture are required.
• IBM FileNet: IBM's enterprise content management platform used by large governments and banks. Directly comparable because NVSSoft's ArcMate Enterprise explicitly displaces FileNet (e.g., Dubai Land Department migration) and serves the same high-volume document/records management use cases.

Direct peers

• DocuWare: Cloud-enabled document management and workflow automation provider serving mid-market and enterprise customers. Directly comparable to ArcMate Enterprise and ArcMate Lite in document capture, classification, and routing.
• Box: Cloud content management and collaboration platform with workflow automation. Comparable as a competing ECM platform, though Box focuses on cloud-native delivery versus NVSSoft's flexible cloud/hybrid/on-premises deployment.
• M-Files: Metadata-driven document and information management platform with AI-powered classification. Comparable to NVSSoft's intelligent document classification, NLP, and AI-driven data extraction capabilities.
• Hyland Software (OnBase): Provider of enterprise content management and process automation for regulated industries including government, healthcare, and financial services. Directly comparable to ArcMate Enterprise and MedLogic eHIM in ECM and HIM verticals.
• SER Group (Doxis): European-headquartered ECM and content services platform (Doxis) used by large enterprises and government agencies. Comparable in enterprise document/records management, workflow automation, and integration depth.
• Laserfiche: Enterprise content management and business process automation vendor with strong public-sector and regulated-industry footprint. Directly comparable product suite against ArcMate Enterprise and Tarasol for document, records, and workflow automation.

Emerging players

• Newgen Software: Provider of content services, BPM, and digital transformation platforms with strong government and banking reference base across emerging markets including Middle East and Asia. Closely comparable to ArcMate Enterprise + Tarasol for correspondence and case management in regulated industries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/nvssoft
• Facebookfacebook.com/nvssoft
• LinkedInlinkedin.com/company/nvssoft

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NVSSoft