Umango

What Umango does

Umango is a privately held intelligent document processing (IDP) software company founded in 2008, operating under the legal entity i2 Software Pty Ltd, an Australian private limited company. The company develops AI-powered document processing, OCR-based data capture, format conversion, and back-office connectivity software delivered both as a standalone browser-based platform and embedded directly on office copier device panels from major manufacturers including Sharp, Xerox, Ricoh, Konica Minolta, Kyocera, HP, Fujifilm, Toshiba, and Epson. The platform combines a third-party ABBYY OCR engine with a proprietary natural language querying feature called AskAI, and supports processing capabilities including text extraction, handwritten text recognition, invoice line-item extraction, metadata assignment, and automatic document translation.

The product is offered in three modular subscription tiers — Essentials, Pro, and Elite — with feature scope scaled by tier rather than pricing published transparently. Umango operates an exclusively channel-first go-to-market model: the company does not sell directly to end customers, instead routing all demand generation through a global reseller and distributor network spanning North America, LATAM, the Caribbean, Europe, Asia, Oceania, the Middle East, and Africa, anchored by regional distributors such as ecoprintQ (LATAM), UMANGO APAC, and CCTEC Portugal. Revenue mechanics combine subscription-based recurring billing with consumption-based usage components, supplemented by professional services delivered through reseller partners.

Umango's customer base spans law firms, accounting and finance departments, government and public sector organizations (correctional services, local councils), manufacturing enterprises, and managed print service providers. Named reference customers include Sharp Electronics Corp, Correctional Services, Hartway Galvanizers, Hindmarsh Shire Council, and CAXER S.A. The company is founder-operated under Elke Struys, maintains a headcount of 1–10 employees, and operates from Perth, Australia (headquarters and APAC regional office) and San Francisco, USA (regional office). No venture capital, private equity, or institutional investment has been disclosed in the available source material.

Name

Umango

Legal name

i2 Software Pty Ltd

Website

https://umango.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Umango provides AI-powered intelligent document processing software — OCR, data capture, and natural language querying — embedded on copier panels and delivered as a standalone platform. It serves law firms, accounting, government, and manufacturing customers across 50+ countries through an exclusive global reseller channel.

Ownership category

akta.pro rank

Product category

Intelligent Document Processing Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)

akta.pro secondary industries

Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD), OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)

Keywords

• Document processing software
• Intelligent document capture
• OCR data extraction
• Document workflow automation
• Copier embedded applications

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Revenue model

1. Software Subscription (Tiered Plans): Umango offers three tiered subscription plans (Essentials, Pro, Elite) with increasing capabilities. The pricing is modular where customers only pay for features they need. The subscription model provides ongoing access to the platform, updates, and support.
2. Consumption-Based Usage: The privacy policy references both 'subscription-based and consumption-based software,' indicating usage-based billing may apply for volume-driven deployments, particularly for high-volume automated processing scenarios.
3. Professional Services (Reseller Support): Umango supports a reseller channel and provides training, configuration guidance, and customer support to resellers who deploy and sell the solution to end customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Umango develops an AI-powered Intelligent Document Processing (IDP) platform that combines ABBYY OCR, natural-language AI querying (AskAI), and format conversion to capture, process, and route document data to back-office systems. The software runs on office copier panels, in browsers, and through a centralized dashboard, serving law firms, accounting departments, government agencies, manufacturers, and large enterprises through a global reseller network.

Product overview

Umango is an intelligent document processing platform providing AI-powered document data capture and automation solutions. The product is offered in three pricing tiers: ESSENTIALS (entry-level file conversion and OCR), PRO (data capture, validation, and back-office connectivity), and ELITE (full AI capabilities including AskAI natural language interface, invoice processing with line item extraction, and handwriting recognition). The platform operates across multiple interfaces including copier device panels, browser-based processing, and a central dashboard. Key features include ABBYY OCR text recognition, natural language document querying, automatic metadata assignment, document format conversion, and integration with back-office systems via connector add-ins.

Differentiator

Problem solved

Functional benefit

Products and services

• Umango Intelligent Document Processing Platform AI-powered Intelligent Document Processing (IDP) platform that combines ABBYY OCR, natural-language AskAI querying, and format conversion to capture, validate, and route document data to back-office systems such as law firm matter management, accounting packages, network folders, and cloud platforms. The platform runs on copier panels, browsers, and a centralized dashboard and scales from individual users to thousands of concurrent users.

Quantifiable outcome

• 70% reduction in data entry costs
• +2 more outcomes

Named customers5 records

Segments6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature10 records

Partnerships

13 partnerships are on record, tiered core and regional.

• Sharp Electronics CorpcoreTechnology or IntegrationSharp is a major technology partner and OEM device manufacturer. Sharp devices embed Umango software at the copier panel. Sharp USA distributes Umango through its dealer network, and Sharp also functions as an end-customer user of the software.
• XeroxcoreTechnology or IntegrationXerox is a core OEM partner embedding Umango in Xerox copiers. Xerox DocuShare is also listed as a North America service center partner. Xerox distributes and resells Umango-integrated devices globally.
• RicohcoreTechnology or IntegrationRicoh embeds Umango in its copier devices globally. Ricoh operates as both a technology partner and has multiple Ricoh-branded regional entities (Ricoh Spain, Ricoh France, Ricoh Belgium, Ricoh Polska, etc.) listed as part of the reseller network.
• Konica MinoltacoreTechnology or IntegrationKonica Minolta is a flagship OEM partner embedding Umango in Konica Minolta devices. Konica Minolta operates regional entities across multiple geographies (Norway, Belgium, Poland, Portugal, Hong Kong, Turkey) within the Umango reseller network.
• Kyocera Document SolutionscoreTechnology or IntegrationKyocera embeds Umango in its copier devices. Kyocera entities across multiple regions (Australia, Hong Kong, Russia, Chile, Thailand, and European markets) are listed as Umango resellers.
• HPcoreTechnology or IntegrationHP is a core OEM partner embedding Umango in HP copier/print devices. HP Belgium and HP Australia are listed among regional resellers.
• FujifilmcoreTechnology or IntegrationFujifilm is a technology/OEM partner embedding Umango in Fujifilm copier and document devices.
• ToshibacoreTechnology or IntegrationToshiba embeds Umango in Toshiba copier devices. Toshiba Tec entities in the UK, Netherlands, Belgium, and Finland are listed as Umango resellers.
• EpsoncoreTechnology or IntegrationEpson is a core OEM partner embedding Umango in Epson printer/copier devices. Epson entities in USA, Australia, Costa Rica, Chile, Mexico, Greece, and Peru are listed as regional resellers.
• ABBYYcoreTechnology or IntegrationABBYY provides the OCR engine powering Umango's document processing accuracy. This is a core technology integration for Umango's data capture capabilities.
• ecoprintQcoreChannel Partner/ Reseller/ DistributorecoprintQ is a major North America service center and Regional Distributor for Umango. ecoprintQ operates regional entities across Argentina, Chile, Brasil, Colombia, and Mexico, serving as a master distributor for Latin American markets.
• Xerox DocuShareregionalChannel Partner/ Reseller/ DistributorXerox DocuShare serves as a North America service center partner for Umango, providing support and sales for the Umango platform.
• Caxer S.A.regionalChannel Partner/ Reseller/ DistributorCaxer S.A. is an Argentina-based technology consultant and reseller of Umango document processing solutions, providing implementation and support services.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Square 9 Softworks: Square 9 provides AI-enabled document capture and workflow through its GlobalSearch and GlobalCapture products, sold heavily via a channel/VAR network into SMB and mid-market accounts, much like Umango's reseller-led approach.
• DocuWare: DocuWare is a document management and workflow automation platform with strong reseller-led distribution in Europe and OEM-style deployment with copier manufacturers, closely mirroring Umango's go-to-market and target buyers in mid-market and SMB.
• ABBYY: ABBYY supplies the OCR engine that powers Umango, but is also a direct competitor with its own Vantage and FlexiCapture IDP products. Both target enterprise document capture, invoice processing, and automated classification with similar accuracy claims.
• Ephesoft: Ephesoft offers Transact, an IDP platform with OCR, supervised machine learning, and integrations into ERP and case management systems; it competes head-on with Umango in document classification and data extraction for AP, legal, and government use cases.
• Laserfiche: Laserfiche is an ECM and intelligent document processing vendor with a large channel network and government vertical strength, competing for the same records management, invoice automation, and law firm use cases that Umango addresses.
• Kofax (Tungsten Automation): Kofax / Tungsten Automation is a direct IDP and intelligent capture competitor, offering OCR, document classification, and back-office automation for the same law firm, finance, and government buyers Umango targets. Both compete in scan-to-process document workflows with OCR engines and integration into accounting and case management systems.

Broad incumbents

• Hyland (OnBase / Alfresco): Hyland offers OnBase and Alfresco, broad content services and IDP platforms used in healthcare, government, and financial services. It overlaps with Umango in document capture, invoice/AP automation, and records management at the enterprise scale.
• ReadSoft (SAP): ReadSoft, now part of SAP, historically focused on invoice capture and AP automation and remains a competitor to Umango's ELITE invoice processing line-item extraction capability, especially for ERP-centric enterprise customers.
• Microsoft SharePoint / Syntex: SharePoint with Syntex AI provides document processing inside the Microsoft 365 suite, often bundled with enterprise agreements and presenting a competing 'good enough' capture, classification, and search option against dedicated IDP platforms like Umango.

Emerging players

• Rossum: Rossum is an AI-native IDP platform focused on invoice and business document extraction, overlapping with Umango's ELITE tier invoice line-item extraction capabilities and representing a next-generation peer in cognitive data capture.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/UmangoSoftware
• Facebookfacebook.com/UmangoSoftware
• LinkedInlinkedin.com/company/umango

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Umango