Kidan
KIDAN SA is a Swiss-based enterprise IT services integrator, MSP, and VAR/VAD founded in 2020 within the ENIXEN Group, serving 1,300+ enterprises across six verticals through a 24/7 Swiss-led Technology Operations Center and a ManageEngine-centric multi-vendor stack.
- Company typePrivate
- Founded2020
- HeadquartersAllaman, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Kidan does
KIDAN SA is a privately held Swiss enterprise IT services, managed services, and software distribution company founded in 2020 and operating as a subsidiary of the ENIXEN Group. The company is headquartered in Allaman (canton of Vaud) with additional offices in Mönchaltorf, Geneva, Zurich, Lausanne, and Lugano, and maintains a multilingual team of 100+ professionals to cover the German, French, and Italian-speaking regions of Switzerland. KIDAN serves 1,300+ enterprise clients across Finance & Banking, Healthcare & Life Sciences, Government & Public Sector, Manufacturing & Supply Chain, Tech & SaaS, and Education, reporting a 94% customer retention rate.
The company operates as a hybrid system integrator, Value-Added Reseller (VAR), and Value-Added Distributor (VAD), built around a core technology partnership with ManageEngine and complemented by strategic relationships with Microsoft, Cloudflare (exclusive Swiss enterprise representative), SentinelOne, Sangfor, ColorTokens, Zoho, Horizon3, CoreView, and Xink. Its proprietary delivery platform is a 24/7 Swiss-led Technology Operations Center (TOC) combining Security Operations Center (SOC), Network Operations Center (NOC), Infrastructure Operations Center (IOC), and Help Desk capabilities, supported by two owned Swiss data centers (Tier 4 in Crissier and a secondary site in Zurich) and ISO 27001:2022 certification. The technology lifecycle is packaged into a six-phase methodology (Assess & Audit, Design & Architect, Procure & Implement, Manage & Optimize, Scale/Train/Support, and Evolve & Innovate) covering 115+ Technical Managed Solutions.
KIDAN generates revenue through three streams: Managed Services (MSP recurring monitoring and operations), Professional Services (on-demand consulting, implementation, training, assessment, and procurement), and Software Solutions Resale (subscription and one-time/licenses for ManageEngine, Microsoft, Cloudflare, SentinelOne, Sangfor, Zoho, and other partner products). Pricing is structured around three tiers — License + Expert Guidance (annual), Implementation & Onboarding (one-time/perpetual), and Fully Managed Service (monthly subscription) — and is primarily quote-based for enterprise customers. The company has not disclosed any external funding rounds, M&A activity, or corporate leadership changes, and is wholly owned within the ENIXEN Group.
Kidan firmographics
Firmographics- Name
- Kidan
- Legal name
- KIDAN SA
- Website
- https://kidan.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- KIDAN SA is a Swiss-based enterprise IT services integrator, MSP, and VAR/VAD founded in 2020 within the ENIXEN Group, serving 1,300+ enterprises across six verticals through a 24/7 Swiss-led Technology Operations Center and a ManageEngine-centric multi-vendor stack.
- Ownership category
- akta.pro rank
Kidan industry classification
Industry- Product category
- Enterprise IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Network Operations Outsourcing (NOC Services) (BPAEAMAD)
Keywords
Where Kidan is headquartered
LocationHeadquarters
- HQ city
- Allaman
- HQ country
- Switzerland
- HQ region
- Europe
Offices6 records
Markets served
Kidan business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed Services (MSP): Reliable managed technology services to streamline and secure business operations. Includes 24/7 monitoring, response, and support for complete IT operations control through TOC.
- Professional Services: On-demand consulting, implementation, training, assessment and audit, support, and technology procurement advisory services.
- Software Solutions Resale: Resale of software solutions including ManageEngine, Microsoft, Cloudflare, SentinelOne, Sangfor, Zoho, and other partner products. Acts as VAR (Value Added Reseller) and VAD (Value Added Distributor).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Annual | License + Expert Guidance |
| Professional services/ project-based | One time/ perpetual license | Implementation & Onboarding |
| Subscription | Monthly | Fully Managed Service |
| Subscription | Annual | DEX Manager Plus - Annual Fixed |
| Subscription | Monthly | DEX Manager Plus - Monthly Fixed |
| One time/ perpetual license | Pay-as-you-go | OpUtils - Perpetual License |
| Subscription | Annual | OpUtils - Subscription |
| Subscription | Annual | SupportCenter Plus Editions |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Kidan product offering
Product offeringCore offering
KIDAN is an enterprise IT services and solutions provider headquartered in Switzerland that delivers managed IT services, IT consulting, cybersecurity, and infrastructure solutions through a 24/7 Swiss-led Technology Operations Center (TOC). The company combines Security Operations Center (SOC), Network Operations Center (NOC), Infrastructure Operations Center (IOC), and Help Desk capabilities into a unified operations fabric, while also functioning as a Value Added Reseller (VAR) and Value Added Distributor (VAD) for partner products from ManageEngine, Microsoft, Cloudflare, SentinelOne, Sangfor, Zoho, ColorTokens, Horizon3, and CoreView.
Product overview
Kidan is a Swiss system integrator and managed services provider (MSP) founded in 2020, part of the ENIXEN Group. The company operates as both a VAR and VAD, reselling and integrating a comprehensive portfolio of ManageEngine IT management products alongside strategic technology partners including Cloudflare, Microsoft, SentinelOne, Sangfor, Zoho, ColorTokens, and CoreView. The core product portfolio centers on ManageEngine's unified suite covering identity governance (AD360, Identity360, PAM360), endpoint management (Endpoint Central, DEX Manager Plus), IT service management (ServiceDesk Plus, Support Center Plus), security and SIEM (Log360, DataSecurity Plus), network monitoring (OpManager Plus, OpUtils, Site24x7), and cloud cost management (CloudSpend). Kidan delivers these through professional services including implementation, managed services via their 24/7 Swiss-led Technology Operations Center (TOC), on-demand consulting, training, and support. The TOC provides Security Operations Center (SOC), Network Operations Center (NOC), Infrastructure Operations Center (IOC), and Help Desk services.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services (As a Service)
Quantifiable outcome
- 94% Customer Retention rate
- +2 more outcomes
Companies that use Kidan
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles3 records
Kidan technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability6 records
Feature6 records
Kidan partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, strategic and flagship.
- ManageEnginecorePrimary technology partner offering full-stack ManageEngine solutions including IAM (AD360, Access Manager Plus, ADManager Plus, ADSelfService Plus, Identity360, PAM360, Password Manager Pro), Cloud (Log360 Cloud, CloudSpend), UEM (Endpoint Central, Mobile Device Manager Plus, M365 Manager Plus, DEX Manager Plus), Security (ADAudit Plus, Browser Security Plus, Cloud Security Plus, DataSecurity Plus, Firewall Analyzer, Log360, M365 Security Plus, SharePoint Manager Plus, EndPoint DLP Plus), Help Desk (ServiceDesk Plus, Support Center Plus), Networks (Applications Manager, NetFlow Analyzer, Network Config Manager, OpManager, OpManager Plus, OpUtils, Site24x7, DDI Central), IT Analytics (AlarmsOne, Analytics Plus, WebAnalyzer Plus), and Key Manager Plus.
- MicrosoftcoreStrategic partnership for Microsoft Sentinel (cloud-native SIEM), Microsoft Defender XDR (unified AI-powered protection), Microsoft Entra ID (identity and access management), Microsoft Purview (information protection and data governance), Microsoft Intune (unified endpoint management), Microsoft Azure (scalable cloud platform), and Microsoft 365 Security & Compliance solutions.
- CloudflarecoreExclusive Cloudflare Representative for Enterprise Solutions in Switzerland. Offers CDN, DDoS Protection, Web Application Firewall (WAF), DNS Services, Zero Trust Security Platform, SSL/TLS Encryption, Bot Management, and Load Balancing services.
- SentinelOnestrategicEndpoint protection partner providing advanced endpoint security solutions.
- SangforstrategicStrategic partner for Next-Generation Firewall (NGFW), Internet Access Gateway (IAG), Endpoint Secure, Cyber Command, HCI (Hyper-Converged Infrastructure), and aCloud solutions.
- ColorTokensstrategicMicrosegmentation and Zero Trust security solutions partner including Xshield Enterprise Microsegmentation.
- ZohostrategicPartner for Zoho CRM, Zoho Marketing Automation, Zoho Desk, Zoho Analytics, Zoho Finance Plus, and Zoho Projects solutions.
- Horizon3strategicPartner for autonomous penetration testing and security assessment solutions.
- CoreViewstrategicMicrosoft 365 management and governance partner offering SaaS Management & Governance, Automated Tenant Administration, License Optimization, and Virtual Tenant & RBAC Segmentation.
- ENIXEN GroupflagshipParent company of KIDAN. Part of ENIXEN Group combining entrepreneurial agility with disciplined world-class reach. Provides strategic direction and group synergies.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Kidan competitors and assessment
Company assessmentDirect peers
- SITS Group: Swiss IT services firm delivering managed services, cloud, and security to mid-market and enterprise customers — a directly comparable Swiss-headquartered MSP.
- Logicalis: International IT solutions and managed services provider with strong vendor partnerships (Cisco, Microsoft, etc.) and a similar multi-vendor integration / MSP model.
- SoftwareONE: Swiss-headquartered IT services and software/subscription management provider, combining software reselling with managed services — a closely comparable Swiss VAR/MSP hybrid.
- Bechtle: Large European IT services and system integrator with a substantial Swiss presence, offering managed services, IT infrastructure, and multi-vendor reselling — directly comparable in business model and customer base to KIDAN.
Broad incumbents
- Swisscom: Switzerland's incumbent telecom operator with a substantial enterprise IT services arm, providing managed services, cloud, and security to the same Swiss enterprise customer base as KIDAN.
- Computacenter: Large European IT infrastructure provider combining hardware/software reselling with managed services for enterprise customers — comparable in service portfolio, though at significantly larger scale.
- Axians (VINCI Energies): European ICT solutions brand of VINCI Energies delivering managed networks, cybersecurity, and cloud services with a Switzerland footprint — overlapping with KIDAN's enterprise IT services portfolio.
Regional players
- msg systems: European IT services group with strong German-speaking region presence, providing consulting, integration, and managed services — a comparable service-line profile across DACH markets.
Emerging players
- Crayon: Nordic-headquartered IT services and software asset management firm with a managed services and reseller hybrid model — comparable business model to KIDAN's VAR/VAD-plus-services mix.
- TIE Kinetix: European managed services and integration provider focused on document/process automation with vendor partnership model — a smaller-scale emerging MSP comparable in operational profile.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Kidan social profiles
Digital presenceKidan compliance and trust
Trust signalCompliance1 record
Kidan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kidan leadership team
Management profileNumber of profiles
Kidan funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kidan M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kidan
What does Kidan do?
KIDAN is an enterprise IT services and solutions provider headquartered in Switzerland that delivers managed IT services, IT consulting, cybersecurity, and infrastructure solutions through a 24/7 Swiss-led Technology Operations Center (TOC). The company combines Security Operations Center (SOC), Network Operations Center (NOC), Infrastructure Operations Center (IOC), and Help Desk capabilities into a unified operations fabric, while also functioning as a Value Added Reseller (VAR) and Value Added Distributor (VAD) for partner products from ManageEngine, Microsoft, Cloudflare, SentinelOne, Sangfor, Zoho, ColorTokens, Horizon3, and CoreView.
Is Kidan a public or private company?
Kidan is a private company. It is classified as corporate owned and is currently operating.
When was Kidan founded?
Kidan was founded in 2020. It employs 11 to 50 people.
Where is Kidan based?
Kidan is headquartered in Allaman, Switzerland, in the Europe region.
How does Kidan make money?
Three revenue lines are on record. Managed Services (MSP) is the primary driver. The others are professional Services and software Solutions Resale.
Who are Kidan's main competitors?
Direct peers on record are SITS Group, Logicalis, SoftwareONE and Bechtle. Broad incumbents are Swisscom, Computacenter and Axians (VINCI Energies). msg systems is listed as a regional player. Emerging players are Crayon and TIE Kinetix.
Does Kidan have an API?
Yes. RESTful APIs for certificate life cycle automation and SSH key management. APIs allow applications to create, fetch, and associate digital keys, and add, retrieve, or manage users programmatically. Available in Key Manager Plus.
What industry is Kidan in?
Kidan's product category is Enterprise IT Services. Its primary akta.pro industry code is BPAEAMAD, Network Operations Outsourcing (NOC Services). Its NAICS code is 54151 and its SIC code is 7370.