iFACTS
iFACTS is a Swedish software provider of a configurable, no-code management-system platform for risk, compliance, information security, insurance and claims management. It serves large enterprises, municipalities and Swedish captive insurers via direct sales and partners including Atea, Crayon and Redpill Linpro.
- Company typePrivate
- Founded1996
- HeadquartersMalmö, Sweden
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What iFACTS does
iFACTS AB is a privately held Swedish software company founded in 1996 and headquartered at Skeppsbron 3 in Malmö, with a wholly-owned development subsidiary in Bucharest, Romania established in 2016. The company develops a modular management-system platform organized into four product lines — Risk & Security (information security, incident, risk, continuity/crisis, security protection, physical security), Business Operations (quality, business plan, food safety, sustainability, work environment), Insurance & Claims Management (INSMAN for insurance and claims, DORA, loss prevention, claims-registration e-service), and core Functionality modules (e-services/My Page, document management, control program, iFACTS Automation, iFACTS Academy). INSMAN, the company's flagship sub-product, has been positioned as the leading insurance and claims management system for Swedish captive insurers and self-insured enterprises since 2002.
The platform is built on Microsoft ASP.NET Core with a SQL Server database and can be delivered as multi-tenant SaaS hosted in Swedish data centers or installed on-premise for organizations with strict data sovereignty requirements. Differentiated technical capabilities include a no-code configuration engine for workflows, forms, and information models; an automation studio built on reusable components; dependency-graph visualizations linking suppliers, processes, risks, and assets; native Swedish/European identity integrations (BankID, Freja eID, SITHS, Azure AD, SAML 2.0, OIDC); and REST APIs, webhooks, and scheduled file import/export under TLS 1.2 or higher. iFACTS itself is ISO 27001:2022 and ISO 9001:2015 certified (combined certification achieved in 2024) and uses its own product as the certified management system.
Revenue is generated primarily through enterprise software subscriptions and licenses, supplemented by implementation professional services (installation, data migration, integrations, training, acceptance testing) and recurring support and maintenance contracts. Pricing is quote-based and not publicly disclosed. The go-to-market is direct enterprise field sales in Sweden, augmented by a layered partner channel: Redpill Linpro (public sector), Atea Sweden (national technology integrator), and Crayon (global framework agreements). The customer base spans Swedish municipalities and regions (5 of the country's 10 largest cities and approximately 20% of its regions), energy and infrastructure operators (E.ON, Vattenfall), industrial captive insurers (SKF, Essity, Telia, Kommuninvest, Läkemedelsförsäkringen), and the platform serves more than 31,000 users with an NPS of 52.
iFACTS firmographics
Firmographics- Name
- iFACTS
- Legal name
- iFACTS AB
- Website
- https://ifacts.se
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iFACTS is a Swedish software provider of a configurable, no-code management-system platform for risk, compliance, information security, insurance and claims management. It serves large enterprises, municipalities and Swedish captive insurers via direct sales and partners including Atea, Crayon and Redpill Linpro.
- Ownership category
- akta.pro rank
iFACTS industry classification
Industry- Product category
- Governance, Risk and Compliance (GRC) Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- IT Incident, Problem & Change Management Platforms (HDAEALAI)
- akta.pro secondary industries
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where iFACTS is headquartered
LocationHeadquarters
- HQ city
- Malmö
- HQ country
- Sweden
- HQ region
- Europe
Offices2 records
Markets served
iFACTS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others
Revenue model
- Software Licenses/Subscriptions (SaaS): The primary revenue stream comes from software licensing and subscription fees for the iFACTS platform delivered as SaaS in Swedish data centers or as on-premise installations. Pricing is quote-based for enterprise customers.
- Implementation Services: Professional services for system implementation including installation, data migration, development & adaptation, integrations, acceptance testing, training, and production start. The company offers customized training within project frameworks.
- Support and Maintenance: Ongoing support services including customer-specific installation testing for new releases and technical support during production start.
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
iFACTS product offering
Product offeringCore offering
iFACTS sells a modular, configurable SaaS management system platform delivered on Microsoft ASP.NET Core with SQL Server, hosted in Swedish data centers or installed on-premise. The platform covers risk, information security, incident, continuity, quality, sustainability, work environment, and physical security management, and includes the INSMAN suite for insurance and claims management aimed at captives and self-insured companies. Customers can configure workflows, forms, information models, and dashboards without custom development, and integrate with identity providers and external systems via REST API and webhooks.
Product overview
iFACTS offers a modular software platform with a scalable configuration system as its core, designed for management systems, insurance, and claims management. The platform is organized into product categories: Risk & Security (Information Security, Incident & Nonconformity Management, Risk Management, Continuity & Crisis Management, Security Protection, Physical Security), Business Operations (Quality Management, Business Plan, Food Safety, Sustainability, Work Environment), Insurance & Claims Management (INSMAN for Insurance and Claims Management, DORA compliance, Loss Prevention, E-service for Claims Registration), and Functionality modules (E-Services & My Page, Document Management, Control Program). The core iFACTS Platform enables workflow design, information modeling, and portal configuration without coding. Additional features include iFACTS Automation for workflow automation and iFACTS Academy for training. The platform is built on Microsoft ASP.NET Core with SQL Server and is available in Swedish and English.
Differentiator
Problem solved
Functional benefit
Brands
- INSMAN: Insurance and claims management software platform designed for captives and self-insured companies, handling renewal processes, invoicing, claims management, surveys and inspections.
- iFACTS Platform
- iFACTS Automation
- iFACTS Academy
Products and services
- iFACTS Platform Scalable, configurable management system platform built on Microsoft ASP.NET Core with SQL Server, deployable as SaaS in Swedish data centers or on-premise. Workflows, information models, forms, and portals are configured without custom development, and the platform supports integration via REST API, webhooks, and identity providers including Azure AD, BankID, SAML 2.0, and OIDC. It serves as the foundation for all iFACTS product modules.
- INSMAN – Insurance & Claims Management Insurance and claims management suite designed for captives and self-insured companies, covering policy issuance, renewal processes, invoicing, claims handling with reserve management and payment validation, surveys and inspections, reinsurance support, and regulatory reporting including Solvency II and DORA. Used by named customers including SKF Reinsurance, Vattenfall Försäkring, Läkemedelsförsäkringen, and Essity.
Quantifiable outcome
- Region Västernorrland estimates 80% reduction in time spent on information classification
- +4 more outcomes
Companies that use iFACTS
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles4 records
iFACTS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature9 records
iFACTS partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- Redpill LinprocoreRedpill Linpro is a leading provider of Open Source in the Nordics with expertise in DevOps, Cloud, API & integration and development services. The partnership covers all iFACTS product packages for customers in the public sector, representing a shared commitment to innovation, quality and long-term value.
- Atea SwedencoreAtea is a leading supplier of technology, infrastructure and systems integration in Sweden with 1,000 consultants and 4,500 certifications. The national cooperation agreement covers iFACTS GRC and Self-Control, focusing on strategic advisory services combined with a good platform for GRC.
- CrayonflagshipCrayon is a world leader in Software Asset Management and offers consulting services within IT infrastructure. The collaboration includes iFACTS solutions for holistic security, with Crayon acting as a framework agreement partner and iFACTS as subcontractor in most customer engagements.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
iFACTS competitors and assessment
Company assessmentDirect peers
- NAVEX Global: Risk and compliance management platform covering policy, third-party risk, incident, and ethics/compliance — overlapping with iFACTS's information security, incident, and risk management modules.
- MetricStream: Independent GRC/IRM software vendor whose ProductGRC, RiskIT, and Compliance platforms overlap directly with iFACTS's risk, compliance, and quality management modules for regulated enterprise and financial-services customers.
- LogicGate: No-code GRC workflow platform (Risk Cloud) that competes in the same configurable-platform category as iFACTS, with comparable emphasis on letting risk/compliance teams build workflows without development.
- Diligent (Galvanize/ACL): Diligent's GRC/IRM suite (acquired from Galvanize/RSA Archer ecosystem) covers risk management, compliance, audit, and board reporting — a very comparable use case to iFACTS's risk/security/quality modules, with overlapping regulated-industry buyers.
- OneTrust: Privacy, security, and GRC platform that overlaps with iFACTS's information security/GDPR/NIS2 capability set, addressing similar regulated organisations with configurable compliance workflows.
- Resolver (Kroll): Risk and compliance software covering incident management, risk register, audit, and GRC workflows; competes with iFACTS in risk/security/incident modules and is sold to similar enterprise/government buyer profiles.
- Sapiens (insurer software): Insurance software vendor for property/casualty and reinsurance operations with claims, underwriting, and reinsurance modules that overlap with iFACTS's INSMAN insurance/claims-management capability for captives and self-insureds.
Broad incumbents
- RSA Archer / Regnology: Long-standing enterprise GRC platform (now under Regnology) widely deployed in financial services and regulated industries — a benchmark incumbent whose risk/compliance/incident capabilities map to iFACTS's comparable modules.
- ServiceNow Integrated Risk Management (IRM): ServiceNow's broader platform includes GRC/IRM capabilities (risk, compliance, audit, vendor risk) that increasingly compete with standalone GRC vendors like iFACTS in Nordic enterprise accounts as ServiceNow's regional footprint deepens.
- Wolters Kluwer TeamMate / Enablon: Wolters Kluwer's compliance, audit (TeamMate), and EHS/operational risk (Enablon) suites address overlapping buyer pain points — compliance, audit, operational risk — with which iFACTS competes in regulated Nordic industries.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
iFACTS social profiles
Digital presenceiFACTS compliance and trust
Trust signalCompliance3 records
iFACTS financial estimates
Financial estimateRevenue estimate
Valuation estimate
iFACTS leadership team
Management profileNumber of profiles
Profiles6 records
iFACTS subsidiaries and ownership
Company hierarchySubsidiaries1 record
iFACTS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iFACTS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iFACTS
What does iFACTS do?
iFACTS sells a modular, configurable SaaS management system platform delivered on Microsoft ASP.NET Core with SQL Server, hosted in Swedish data centers or installed on-premise. The platform covers risk, information security, incident, continuity, quality, sustainability, work environment, and physical security management, and includes the INSMAN suite for insurance and claims management aimed at captives and self-insured companies. Customers can configure workflows, forms, information models, and dashboards without custom development, and integrate with identity providers and external systems via REST API and webhooks.
Is iFACTS a public or private company?
iFACTS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iFACTS founded?
iFACTS was founded in 1996. It employs 11 to 50 people.
Where is iFACTS based?
iFACTS is headquartered in Malmö, Sweden, in the Europe region.
How does iFACTS make money?
Three revenue lines are on record. Software Licenses/Subscriptions (SaaS) is the primary driver. The others are implementation Services and support and Maintenance.
Who are iFACTS's main competitors?
Direct peers on record are NAVEX Global, MetricStream, LogicGate, Diligent (Galvanize/ACL), OneTrust, Resolver (Kroll) and Sapiens (insurer software). Broad incumbents are RSA Archer / Regnology, ServiceNow Integrated Risk Management (IRM) and Wolters Kluwer TeamMate / Enablon.
Does iFACTS have an API?
Yes. iFACTS provides a well-developed API for integrations with external systems. The platform offers REST API for real-time integrations, Webhooks for event-driven workflows, and scheduled file import/export (e.g., Excel, XML, CSV). Supports standards such as SAML 2.0 and OIDC. All data communication is encrypted (TLS 1.2 or higher).
What industry is iFACTS in?
iFACTS's product category is Governance, Risk and Compliance (GRC) Software. Its primary akta.pro industry code is HDAEALAI, IT Incident, Problem & Change Management Platforms, with a secondary code of BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 513210 and its SIC code is 7372.