Worksite Communications

What Worksite Communications does

Worksite Communications, operating as Gallagher Enrollment Solutions, is a U.S.-based employee benefits enrollment and communication firm founded in 1996 and headquartered in Tallahassee, Florida. The company is a wholly owned subsidiary of Arthur J. Gallagher & Co. (NYSE: AJG), a global insurance brokerage and risk management firm founded in 1927. It serves public and private employers of all sizes through a three-stage Plan-Engage-Enroll service methodology, with 251-500 employees operating a national network of benefit counselors deployed for on-site enrollment sessions across the United States.

The company's product portfolio centers on Core & Voluntary Benefits Enrollment and Benefits Administration, supported by add-on modules including New Hire Onboarding, Dependent Verification, Benefit Statements, Wellness Engagement, the WellEngaged platform, and Financial Education. The supporting technology stack includes the WellEngaged wellness engagement platform, a web-based online enrollment system, and the WorkTracker administrative platform for tracking enrollment activities, payments, and counselor assignments. The company also produces a content library of enrollment guides, posters, mailers, emails, and benefit statements, and runs focus group and survey research services.

Revenue is generated through professional services contracts for enrollment engagements and recurring annual subscription-based benefits administration. Pricing is quote-based, determined by eligible employee count and service scope. Distribution occurs through direct enterprise sales to employer HR departments, broker referrals via the Arthur J. Gallagher insurance advisor network, on-site benefit counselors, and an online self-service enrollment portal. Named clients span education (Massachusetts Teachers Association at 48,000 employees, Hampton City Schools at 3,350), professional services (CSI Companies at 4,500), construction (Vaughn Construction at 1,000), government (Orange County at 800), and manufacturing (Elite Sportswear at 500), with carrier partnerships in place with Trustmark, Unum, Metlife, ING, Mutual of Omaha, Allstate, Transamerica, and Colonial for voluntary benefits distribution.

Name

Worksite Communications

Legal name

Gallagher Enrollment Solutions

Website

https://enrollmentcompany.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

251–500 employees

Short description

Worksite Communications, operating as Gallagher Enrollment Solutions, is a U.S. benefits enrollment firm founded in 1996 and a subsidiary of Arthur J. Gallagher & Co. It provides core and voluntary benefits enrollment, administration, wellness engagement, and communication services to public and private employers across multiple industries.

Ownership category

akta.pro rank

Product category

Employee Benefits Enrollment Services

NAICS

Temporary Help Services (561320), Telephone Call Centers (56142), Educational Support Services (61171)

SIC

Services-Management Consulting Services (8742), Services-Help Supply Services (7363), Services-Advertising Agencies (7311)

akta.pro primary industry

Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN)

Keywords

• Benefits enrollment services
• Employee benefits administration
• Voluntary benefits enrollment
• Benefits communication solutions
• Wellness engagement programs

Headquarters

HQ city

Tallahassee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Benefits Enrollment Services: Professional enrollment services provided to employers, typically contracted on a per-enrollment or annual service basis. Services include core and voluntary benefits enrollment, dependent verification, and benefits administration.
2. Benefits Administration: Ongoing benefits administration services for employers, likely contracted annually.
3. Communication Materials: Benefits communications, enrollment guides, benefit statements, and wellness engagement materials produced for clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Worksite Communications, operating as Gallagher Enrollment Solutions, provides employee benefits enrollment and administration services to public and private employers across the United States. Its offerings span a three-stage Plan, Engage, and Enroll process that includes core and voluntary benefits enrollment, benefits administration, dependent verification, new hire onboarding, benefits communications, benefit statements, wellness engagement, and financial education, delivered through on-site benefit counselors, call centers, and a web-based enrollment platform.

Product overview

Worksite Communications (operating as Gallagher Enrollment Solutions) offers a comprehensive three-stage benefits enrollment platform consisting of Plan, Engage, and Enroll phases. The core offerings include Core & Voluntary Benefits Enrollment and Benefits Administration, supported by add-on modules for New Hire Onboarding, Dependent Verification, Benefit Statements, Wellness Engagement, WellEngaged, and Financial Education. The company also provides Benefits Communications materials (enrollment guides, posters, mailers) and Focus Group & Survey services. Implementation Services support the planning phase, while the administrative system enables secure backend access for enrollment management.

Differentiator

Problem solved

Functional benefit

Brands

• WellEngaged: A wellness engagement platform/service offered as part of their benefits communications services.

Products and services

• Core & Voluntary Benefits Enrollment Comprehensive enrollment services that help employees select core and voluntary benefit options through one-on-one meetings, group meetings, call center support, or assisted online enrollment.
• Benefits Administration Administrative platform for managing employee benefits programs including enrollment data management and ongoing benefits administration.
• New Hire Onboarding Enrollment services designed specifically for newly hired employees to complete their benefits elections at the start of their employment.
• Dependent Verification Service to verify dependent eligibility for benefit plans, ensuring compliance and accurate coverage.
• Benefit Statements Communication tool that provides employees with statements detailing their benefit elections and total value of their benefits package.
• Wellness Engagement Program designed to engage employees in wellness initiatives and promote healthy behaviors within the organization.
• WellEngaged Platform A wellness engagement platform specifically branded by the firm to drive employee wellness participation.
• Financial Education Educational resources and programs to help employees understand financial aspects of their benefits and retirement planning.
• Benefits Communications Communication materials and strategies to educate employees about their benefits including enrollment guides, posters, mailers, emails, and flyers.
• Focus Groups & Surveys Research services including benefit enrollment focus group questions and employee benefits surveys to assess employee satisfaction and understanding.
• Implementation Services Planning and preparation services conducted months before enrollment begins, customized to align with clients' initiatives and business goals.

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, notable client and vendor partner.

• Arthur J. Gallagher & Co.coreStrategic or Co-development PartnerParent company and majority owner. Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm founded in 1927. Gallagher Enrollment Solutions operates as a subsidiary, leveraging the parent company's extensive broker network, institutional credibility, and corporate resources.
• Massachusetts Teachers Associationnotable clientOthersOne of the company's notable education sector clients with 48,000 employees served through benefits enrollment services.
• CSI Companiesnotable clientOthersProfessional services firm client with 4,500 employees enrolled through Gallagher's services.
• Hampton City Schoolsnotable clientOthersPublic school system client with 3,350 employees served through benefits enrollment services.
• Trustmarkvendor partnerOthersVoluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment. Trustmark provides voluntary benefits including life, universal life, accident, critical illness, and disability coverage.
• Unumvendor partnerOthersMajor voluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment.
• Metlifevendor partnerOthersMajor voluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment.
• INGvendor partnerOthersVoluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment.
• Mutual of Omahavendor partnerOthersVoluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment.
• Allstatevendor partnerOthersVoluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment.
• Transamericavendor partnerOthersVoluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment.
• Colonialvendor partnerOthersVoluntary benefits insurance carrier partner whose products are offered through Gallagher Enrollment Solutions during enrollment, specializing in supplemental insurance products.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• bswift: An employee benefits administration and enrollment technology provider (acquired by CVS Health/Aetna) offering online enrollment, benefits communication, and exchange services — competes with the subject company in employer benefits enrollment and administration.
• Benefitfocus: A benefits administration and enrollment technology platform serving employers and carriers with online enrollment, decision support, and benefits communication tools — directly comparable in employer benefits enrollment services, though more software-led than services-led.
• Workterra: A benefits administration and enrollment platform serving employers and brokers with online enrollment, carrier connections, and benefits decision support — competes in the same employer benefits enrollment and administration space.
• WEX Health: Provider of benefits administration platforms and consumer-directed healthcare accounts (HSA, FSA, HRA) — directly comparable in employer benefits administration and enrollment infrastructure serving similar employer and carrier clients.
• BenefitMall: A leading benefits broker and enrollment services provider serving small and mid-market employers — closely comparable as a B2B benefits enrollment and brokerage services firm with a similar go-to-market through broker/agency channels.
• PlanSource: A cloud-based benefits administration and enrollment platform for mid-market and enterprise employers — directly comparable in offering online benefits enrollment, voluntary benefits marketplace, and year-round benefits management.
• OneSource Virtual: Provider of Workday-adjacent HR, benefits administration, and enrollment services for employers running on Workday — comparable in employer benefits enrollment and administration services, particularly for mid-market and enterprise HCM clients.

Broad incumbents

• ADP TotalSource / ADP Benefits Administration: Major HR, payroll, and benefits administration provider with employer benefits enrollment capabilities — broader portfolio incumbent that competes for employer benefits administration wallet with integrated HCM technology.
• Mercer: Global consulting leader in health, wealth, and career advisory, including benefits administration and enrollment services — broader portfolio player with overlapping employer benefits enrollment capabilities as part of a much larger consulting platform.
• Willis Towers Watson (WTW): Global advisory and brokerage firm offering benefits administration, enrollment, and consulting services to large employers — overlaps with the subject company through its Technology and Administration Solutions business serving similar enterprise buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/worksite-communications

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Worksite Communications