WorkInConfidence
WorkInConfidence is a UK-based cloud SaaS provider of anonymous employee speak-up, whistleblowing, case management, and engagement survey tools, serving hundreds of UK organisations — primarily NHS Trusts, law firms, and large corporates — and supporting over 200,000 employees.
- Company typePrivate
- Founded2013
- HeadquartersReading, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What WorkInConfidence does
WorkInConfidence Limited is a privately held UK software company, incorporated in England and Wales (company number 08255296), with a registered office in East Grinstead and a founding date of 2012/2013. The company operates a cloud-based SaaS platform that enables employees to raise workplace concerns anonymously and engage in two-way confidential conversations with management, alongside employee engagement surveys (pulse, mini, and long-form), HR case management, and discussion boards. The platform is mobile-optimised (PC, phone, tablet), AI-enhanced on an opt-in basis for feedback analysis and case management, and architecturally designed so that even WorkInConfidence cannot identify users unless they choose to self-identify. The company holds Cyber Essentials Plus, IASME Cyber Assurance, GDPR/ICO registration, ISO 27001-aligned practices, WCAG 2.2 AA, and Good Business Charter certifications.
The business model combines annual SaaS subscriptions (quote-based, tailored to organisation size and module selection) with managed services (External Speak Up Guardian/Contact) and professional training in Freedom to Speak Up processes. Go-to-market is sales-led enterprise field sales, targeting UK mid-market and large organisations, supported by a three-partner distribution network (Clement Leadership Development, Cross Check Consultancy, Gateway HR), thought-leadership content, and content marketing aimed at HR leaders, Freedom to Speak Up Guardians, and governance/compliance professionals. Named customers span NHS Trusts (Betsi Cadwaladr, Avon & Wiltshire, Royal Cornwall, Torbay & South Devon, Royal Papworth, AWP, NHS Shropshire), law firms (Travers Smith, Burness Paull), and corporates (Midcounties Co-op, St Barnabas Hospice, Majestic); the platform supports over 200,000 employees across hundreds of UK organisations.
Operationally, the company is founder-led, privately held with no disclosed institutional investors, and operates with 1-10 employees. The company has positioned itself around UK-specific regulatory mandates including the Workers Protection Act 2024, the EU Whistleblowing Directive, NHS requirements, and FCA/SRA frameworks, and has appointed an EU/EEA representative under GDPR, suggesting nascent European readiness. Revenue, ARR, and ownership details are not publicly disclosed.
WorkInConfidence firmographics
Firmographics- Name
- WorkInConfidence
- Legal name
- WorkInConfidence Limited
- Website
- https://workinconfidence.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- WorkInConfidence is a UK-based cloud SaaS provider of anonymous employee speak-up, whistleblowing, case management, and engagement survey tools, serving hundreds of UK organisations — primarily NHS Trusts, law firms, and large corporates — and supporting over 200,000 employees.
- Ownership category
- akta.pro rank
WorkInConfidence industry classification
Industry- Product category
- Employee Voice and Whistleblowing Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where WorkInConfidence is headquartered
LocationHeadquarters
- HQ city
- Reading
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
WorkInConfidence business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: Annual or multi-year subscription-based access to the WorkInConfidence platform including speak-up channels, case management, and survey modules. Pricing is quote-based and tailored to organisation size.
- External Speak Up Guardian Service: Qualified Freedom to Speak Up Guardian or Contact service providing independent external support for employees
- Professional Training Services: Training in Freedom to Speak Up, Speaking Up and Safeguarding processes for internal teams
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on organisation size and module selection |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
WorkInConfidence product offering
Product offeringCore offering
WorkInConfidence sells a cloud-based, AI-enhanced SaaS platform that lets employees raise concerns anonymously and engage in two-way confidential conversations with management, alongside pulse and long-form employee engagement surveys, HR/case management software, discussion boards and an optional External Speak Up Guardian service. Offerings are sold to UK organisations on annual, quote-based subscriptions sized to headcount and module mix.
Product overview
WorkInConfidence is a unified cloud-based employee voice and engagement platform comprising multiple integrated modules: the Anonymous Speak Up Platform (whistleblowing and two-way anonymous reporting), Employee Engagement Surveys (pulse, mini, and long-form surveys), HR Case Management Software, Discussion Boards, and External Speak Up Guardian services. All modules are AI-enhanced, cloud-based, and mobile-optimized. The platform enables anonymous or open employee feedback channels, structured case tracking and resolution, and continuous cultural insight through surveys and dashboards. Organisations access the platform via the web app at secure.workinconfidence.com.
Differentiator
Problem solved
Functional benefit
Brands
- what3things.net: A web app operated by WorkInConfidence as part of its platform ecosystem.
Products and services
- Anonymous Speak Up Platform A whistleblowing and speak-up platform enabling employees to raise concerns anonymously through a secure two-way conversation channel, with early insight alerts and pattern detection for leadership; built for UK organisations that need regulatory-compliant anonymous reporting.
- Employee Engagement Surveys Survey module supporting pulse surveys, mini surveys and long-form engagement surveys with real-time reporting, templates and a survey builder for deployment across engagement, operations, governance and wellbeing.
- HR Case Management Software Centralised case management system for tracking and managing speak-up, whistleblowing, bullying and harassment, EDI, grievance, HR and wellbeing cases with secure data storage, sharing controls and reporting.
- Discussion Boards Employee discussion board module enabling anonymous or open threaded conversations and dialogue on topics, ideas and workplace initiatives with moderation capabilities.
- External Speak Up Guardian / Contact Qualified independent Freedom to Speak Up Guardian service providing employees access to an external contact, plus training in Freedom to Speak Up, Speaking Up and Safeguarding processes.
Quantifiable outcome
- Organisations with highly engaged employees are on average 21% more productive, have 41% less absenteeism, and enjoy 59% less staff turnover
- +3 more outcomes
Companies that use WorkInConfidence
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles3 records
WorkInConfidence technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
WorkInConfidence partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Clement Leadership DevelopmentcoreWill Clement - founder and director. Specialises in coaching, leadership and development solutions including Executive Coaching, Leadership & Management, Team Development, Professional Development, Organisational Development, and System Thinking. Offers bespoke programmes customised to meet specific requirements and culture.
- Cross Check ConsultancycoreChantal Cross - HR specialists & mediation services. Provides on demand or regular HR and Mediation services including flexible monthly tailored support, Anti-Harassment pack with updated Bullying & Harassment policy, Equal Opportunities policy, Training, Management Guidance, Risk Assessment, and Harassment Flow Chart to help clients comply with October 2024 legal duty to prevent harassment.
- Gateway HRcoreEmma Wynne - founder & CEO. Offers Sexual Harassment Awareness Training for employees and managers, equipping teams with knowledge and confidence to prevent and address workplace harassment effectively. Also conducts independent investigations into complaints of sexual harassment, ensuring fair and thorough process for organisations.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
WorkInConfidence competitors and assessment
Company assessmentDirect peers
- Culture Amp: Culture Amp is a leading employee engagement survey and people analytics platform with pulse, engagement, and onboarding modules. It is directly comparable to WorkInConfidence's Employee Engagement Surveys and broader employee-voice proposition for mid-market and enterprise customers.
- People Intouch (SpeakUp): People Intouch operates the SpeakUp platform for whistleblowing and integrity reporting across Europe. It is a direct competitor in the anonymous speak-up/whistleblowing category that WorkInConfidence serves, particularly for EU and UK regulated entities.
- Vault Platform: Vault Platform is an emerging speak-up, misconduct reporting, and case management SaaS for regulated enterprises. It is a directly comparable product to WorkInConfidence's core anonymous speak-up and HR case management offerings.
- HR Acuity: HR Acuity is an HR case management and employee relations platform purpose-built for tracking and resolving workplace issues. It directly competes with WorkInConfidence's HR Case Management Software for mid-market and enterprise HR teams.
- Officevibe: Officevibe (part of the LumApps group) provides lightweight employee engagement surveys, pulse checks, and feedback tools. It overlaps with WorkInConfidence's Employee Engagement Surveys and discussion/feedback features for SMB and mid-market buyers.
Broad incumbents
- NAVEX Global: NAVEX Global is a large incumbent in ethics, compliance, and whistleblowing hotlines, offering speak-up, case management, and policy management. It overlaps with WorkInConfidence's Anonymous Speak Up Platform and HR Case Management, but as part of a much broader ethics-and-compliance suite.
- Peakon (Workday): Peakon (now part of Workday) is an enterprise employee engagement platform with pulse surveys and listening tools. It competes with WorkInConfidence's survey and engagement module and benefits from Workday's HRIS distribution muscle.
- WhistleB (NAVEX): WhistleB is a NAVEX-owned whistleblowing and speak-up platform originally built in Europe for GDPR-era compliance. It is comparable to WorkInConfidence's speak-up offering and competes particularly for European and UK regulated entities.
Emerging players
- AllVoices: AllVoices provides anonymous employee feedback, reporting, and investigation case management tools. It is an emerging direct competitor to WorkInConfidence's anonymous two-way conversation platform, primarily serving US-headquartered enterprises but expanding into the UK.
- Resolver: Resolver (formerly Convercent/RLDatix ethics line) provides ethics and compliance case management including incident intake, investigation, and reporting. It is an adjacent/emerging competitor to WorkInConfidence's case management and speak-up modules in regulated industries.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
WorkInConfidence social profiles
Digital presenceWorkInConfidence compliance and trust
Trust signalCompliance6 records
WorkInConfidence financial estimates
Financial estimateRevenue estimate
Valuation estimate
WorkInConfidence leadership team
Management profileNumber of profiles
Profiles1 record
WorkInConfidence funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WorkInConfidence M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WorkInConfidence
What does WorkInConfidence do?
WorkInConfidence sells a cloud-based, AI-enhanced SaaS platform that lets employees raise concerns anonymously and engage in two-way confidential conversations with management, alongside pulse and long-form employee engagement surveys, HR/case management software, discussion boards and an optional External Speak Up Guardian service. Offerings are sold to UK organisations on annual, quote-based subscriptions sized to headcount and module mix.
When was WorkInConfidence founded?
WorkInConfidence was founded in 2013. It employs 1 to 10 people.
Where is WorkInConfidence based?
WorkInConfidence is headquartered in Reading, United Kingdom, in the Europe region.
How does WorkInConfidence make money?
Three revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are external Speak Up Guardian Service and professional Training Services.
Who are WorkInConfidence's main competitors?
Direct peers on record are Culture Amp, People Intouch (SpeakUp), Vault Platform, HR Acuity and Officevibe. Broad incumbents are NAVEX Global, Peakon (Workday) and WhistleB (NAVEX). Emerging players are AllVoices and Resolver.
Does WorkInConfidence have an API?
No public API is recorded for WorkInConfidence.
What industry is WorkInConfidence in?
WorkInConfidence's product category is Employee Voice and Whistleblowing Software. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service). Its NAICS code is 518 and its SIC code is 7372.