What DIAMATIX does

DIAMATIX is a privately held Managed Security Services Provider (MSSP) founded in 2010 and headquartered in Kavarna, Bulgaria, with a second office in Riyadh, Saudi Arabia. The company delivers AI-driven cybersecurity monitoring and managed detection and response (MDR) services to enterprise and public-sector customers in regulated industries including logistics, manufacturing, energy, defense, government, and financial services, with claimed market presence spanning Bulgaria, Malta, the USA, Israel, Australia, and Saudi Arabia. Its core technology is the SHIELD SIEM/XDR platform, a cloud-native SaaS offering that unifies security visibility across IT and OT/ICS environments, applies behavioral analytics and AI-driven threat detection, and supports 24/7 SOC operations with 99.9% uptime; the platform is integrated with Fortinet, Check Point, Nozomi Networks, Acronis, and Liqid Matrix. Service lines are layered on top of SHIELD and include MDRaaS, SOCaaS, the white-label MDR 360° partner program for MSPs/MSSPs, V-CISO consulting, bundled Cybersecurity Packages (FWaaS, BaaS, DRaaS), Composable Infrastructure Solutions, and content products such as ThreatScope and Threat Library.

DIAMATIX monetizes primarily through monthly subscription-based managed services priced per asset and per log source, with bundling into pre-configured "Resilience Packages" for compliance-driven buyers. The go-to-market combines direct enterprise field sales (consultative selling into regulated verticals) with an inside-sales motion for mid-market prospects and a growing channel motion through the MDR 360° program, where partners such as interworks.cloud and Acronis resell or co-deliver services. The company emphasizes multi-framework compliance alignment (ISO 27001:2022, IEC 62443, NIS 2, DORA, GDPR, TISAX) as a procurement wedge, and supports a content-led demand generation engine via blogs, webinars, ThreatScope reporting, and industry event participation (BEYOND Expo, Acronis Tech Community Day, AFCEA TechNet Sofia).

Operationally, DIAMATIX is a very small organization (1-10 employees) relative to its global customer footprint, which is enabled by the EU-based 24/7 SOC delivery model and partner-driven distribution. The firm claims 50+ customers, a 97% customer satisfaction rate, and cost-outcomes of 40-60% CAPEX/OPEX savings for clients using SHIELD. Public visibility into revenue, headcount growth, or funding is limited; no funding rounds, M&A, or institutional investors are disclosed, and the ownership structure is private.

Name

DIAMATIX

Legal name

DIAMATIX

Website

https://diamatix.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

DIAMATIX is a Bulgaria-based managed security services provider delivering AI-driven SIEM/XDR, 24/7 SOC monitoring, and MDR to regulated enterprises and MSP partners across Europe, the Middle East, and select global markets.

Ownership category

akta.pro rank

Product category

Cybersecurity Managed Services

NAICS

Computer Systems Design and Related Services (54151)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)

Keywords

• Managed security services
• Cybersecurity solutions
• SIEM/XDR platform
• Threat detection services
• IT/OT security

Headquarters

HQ city

Kavarna

HQ country

Bulgaria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. MDR 360° Partner Program: Monthly subscription model for MSP/MSSP partners delivering white-label or co-branded MDR services. Pricing based on number of assets and log sources managed, enabling predictable recurring revenue at scale.
2. Managed Security Services (MDRaaS, SOCaaS, FWaaS, BaaS, DRaaS): Fully managed security services delivered as a service (SaaS), including 24/7 SOC monitoring, threat detection, incident response, and compliance reporting. Revenue is recurring subscription-based with tiered service levels.
3. Cybersecurity Packages (Resilience Packages): Pre-configured cybersecurity packages offering end-to-end protection. Sold as recurring managed service subscriptions with compliance-ready reporting aligned to ISO 27001, NIS2, DORA, and GDPR.
4. V-CISO Service: Virtual CISO service providing cyber risk and compliance expertise to organizations lacking in-house CISO capability. Billed as a consulting/managed service engagement.
5. Incident-Specific Reports & Forensics: Root cause analysis and remediation recommendations delivered for each confirmed incident. Included as part of MDR reporting with Red Team and Forensics available on-demand.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

DIAMATIX is a managed security services provider (MSSP) that delivers 24/7 cybersecurity monitoring, AI-driven threat detection, and incident response through its proprietary SHIELD SIEM/XDR SaaS platform spanning IT and OT/ICS environments. The company offers managed services including MDRaaS, SOCaaS, FWaaS, BaaS, and DRaaS, a white-label MDR 360° program for MSP/MSSP partners, V-CISO consulting, and pre-configured Cybersecurity Packages tailored to regulated industries.

Product overview

DIAMATIX is a Managed Security Services Provider (MSSP) offering a unified cybersecurity portfolio anchored by the SHIELD SIEM/XDR platform — a next-generation SaaS-based security platform delivering AI-driven threat detection, real-time monitoring, and automated incident response across IT and OT/ICS environments with 99.9% uptime. The portfolio is structured as a core platform (SHIELD SIEM/XDR) with layered managed service wrappers: MDRaaS (Managed Detection & Response as a Service) and SOCaaS provide the 24/7 human-led monitoring and response, while MDR 360° extends these capabilities as a white-label offering for MSP/MSSP partners. Supplementary services include V-CISO for strategic security leadership, End-to-End Cyber Protection for comprehensive managed security, Cybersecurity Packages bundling FWaaS/BaaS/DRaaS, Rapid Deployment & Scalable Solutions for fast onboarding (30 days), Optimized Costs & Compliance for regulatory alignment (ISO 27001, NIS2, GDPR, DORA), and Composable Infrastructure for dynamic AI workload resource management. Content and intelligence products — ThreatScope and Threat Library — complement the technical offering with curated threat reporting and structured attack education.

Differentiator

Problem solved

Functional benefit

Products and services

• SHIELD SIEM/XDR DIAMATIX's flagship next-generation SaaS-based SIEM/XDR platform that unifies cybersecurity across IT and OT/ICS environments, delivering AI-driven threat detection, automated incident response, and 99.9% uptime with 24/7 SOC monitoring. Targeted at enterprise and MSP/MSSP partner customers.
• MDR 360° White-label or co-branded Managed Detection & Response service for MSP/MSSP partners, providing AI-driven detection, expert-led 24/7 response, and EU-based SOC coverage. Delivered on top of the SHIELD platform with monthly subscription pricing based on number of assets and log sources.
• MDRaaS (Managed Detection & Response as a Service) Fully managed security service delivering 24/7 monitoring, threat intelligence, incident response, and compliance reporting. Operates through the SHIELD SIEM/XDR platform with certified cybersecurity experts, reducing false positives by 60% and delivering 60% faster incident response.
• SOCaaS (Security Operations Center as a Service) 24/7 SOC service providing continuous monitoring, investigation, escalation, and remediation of security incidents with EU-based certified analysts operating as a silent backend SOC for enterprise and partner customers.
• V-CISO (Virtual Chief Information Security Officer) Virtual CISO service providing cyber risk management expertise, regulatory compliance guidance, and strategic cybersecurity leadership for organizations lacking in-house CISO capabilities. Billed as a consulting/managed service engagement.
• End-to-End Cyber Protection Comprehensive managed cybersecurity service providing 360-degree coverage including continuous vulnerability management, proactive threat intelligence, MDR, and SIEM/XDR-powered automation. Reduces cyber risks by up to 75% and cuts false positives by 60%.
• DIAMATIX Cybersecurity Packages Bundled cybersecurity protection and compliance packages offering 24/7 protection, combining FWaaS, BaaS, DRaaS, MDRaaS, SOCaaS, and SIEM/XDR services with pre-configured compliance-ready reporting aligned to ISO 27001, NIS2, DORA, and GDPR.
• Composable Infrastructure Solutions Flexible infrastructure service enabling dynamic allocation and scaling of GPUs, CPUs, storage, and networking based on workload demands, using Liqid Matrix for seamless hardware resource orchestration. Designed for AI and data-intensive workloads.

Quantifiable outcome

• 40-60% savings in CAPEX and OPEX with SHIELD's scalable, SaaS-based security platform
• +8 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• interworks.cloudcoreChannel Partner/ Reseller/ Distributor · 3 June 2026DIAMATIX partnered with interworks.cloud to deliver MDR 360° services at BEYOND Expo 2026 in Athens. interworks.cloud serves as a cloud hub providing distribution and co-marketing of DIAMATIX's MDR services to MSP partners in the Greek and broader European market.
• AcroniscoreChannel Partner/ Reseller/ DistributorDIAMATIX is an Acronis Platinum Partner, delivering MDR 360° services integrated with Acronis Cyber Protect. The partnership enables DIAMATIX to offer backup, disaster recovery, and endpoint protection alongside MDR services. DIAMATIX was recognized as 'Acronis MSSP Partner for MDR' at Acronis Tech Community Day Balkans 2025.
• FortinetcoreTechnology or IntegrationStrategic technology partner providing next-generation firewall (NGFW) solutions integrated with DIAMATIX's Shield SIEM/XDR platform and 24/7 SOC monitoring. Fortinet equipment deployment and configuration is handled by DIAMATIX for customers like SIGMARTECH Ltd.
• Check PointcoreTechnology or IntegrationTechnology partner providing cybersecurity solutions (NGFW and threat prevention) integrated with DIAMATIX's managed security services. Listed among DIAMATIX's strategic technology partners.
• Nozomi NetworkscoreTechnology or IntegrationTechnology partner specializing in OT/ICS security and operational technology visibility. Integrated with DIAMATIX's Shield platform to provide comprehensive IT-OT/ICS security monitoring for critical infrastructure sectors including energy, manufacturing, and logistics.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ackcent Cybersecurity: European MSSP/MDR provider with EU-based SOC and experience serving regulated mid-market customers across multiple EU countries; very similar size, geography, and positioning to DIAMATIX.
• Expel: MDR pure-play built on a transparent cloud-native platform with similar partner-friendly delivery to MSPs; comparable to DIAMATIX in targeting regulated mid-market and SaaS-style delivery of 24/7 SOC services.
• eSentire: Pure-play MDR provider offering 24/7 SOC, threat hunting, and incident response across IT environments; direct comparable to DIAMATIX's MDRaaS model with overlapping mid-market and regulated-vertical positioning.
• Arctic Wolf: Pure-play MDR/SOC-as-a-Service provider delivering 24/7 monitoring via a cloud-native platform; directly comparable to DIAMATIX's SHIELD-based MDRaaS/SOCaaS, with similar channel motion through MSPs and security resellers.

Broad incumbents

• CrowdStrike (Falcon Complete MDR): Global EDR/XDR/MDR incumbent with 24/7 managed detection delivered through its own agent-based platform; broader scale than DIAMATIX but competing for the same regulated and enterprise MDR spend.
• Sophos MDR: Established endpoint/network security vendor with a large MSP-distributed MDR offering; broader portfolio than DIAMATIX but competes for the same MSP channel and regulatory-driven mid-market accounts.
• ESET (ESET MDR / PROTECT MDR): European-headquartered cybersecurity vendor with growing MDR services distributed via MSP channel; broader product footprint but overlapping EU customer base and similar EU compliance-driven positioning.

Regional players

• Nixu (DNV Cyber): Nordic MSSP (now part of DNV) offering managed detection, incident response, and compliance services; comparable delivery model and regulatory focus, though primarily serving Nordic customers rather than Bulgaria/EU-central markets.
• WithSecure (formerly F-Secure): Nordic-headquartered cybersecurity vendor with managed/continuous detection and response offerings distributed via partners; comparable EU-rooted MSSP/MDR mix, though with broader endpoint product heritage.
• Neurosoft Cyber Security: Greek MSSP offering SOC-as-a-Service, SIEM, and incident response primarily to Greek and broader Mediterranean enterprise and public-sector clients; comparable scale and EU-regional positioning to DIAMATIX.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/diamatix
• Facebookfacebook.com/diamatix

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DIAMATIX