MBFS
MBFS is a CUSO jointly owned by 14 credit unions that provides outsourced business lending services, including origination, underwriting, servicing, SBA support, and shared relationship managers, to more than 100 credit unions nationwide with a portfolio exceeding $3 billion.
- Company typePrivate
- Founded2008
- HeadquartersFeasterville Trevose, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MBFS does
MBFS (Member Business Financial Services) is a privately held Credit Union Service Organization (CUSO) founded in 2008 and headquartered in Trevose, Pennsylvania. The company provides credit unions with a full-stack business lending service platform, including loan program development and policy work, underwriting and credit services, closing and documentation, in-house loan servicing with direct core system interfaces, SBA loan support, portfolio monitoring, consulting, and member-business-lending participation lending. MBFS is jointly owned by 14 credit unions (American Heritage, American Spirit, Century Heritage, Clearview, West-Aircomm, Discovery, Launch, Sun East, People First, Erie, Choice One, Eagle One, Service 1st, and AOD Federal Credit Unions) and serves more than 100 credit unions nationwide, managing a loan portfolio in excess of $3 billion across 7,000+ business loans.
Under the hood, MBFS operates a cloud-based origination and servicing stack anchored by nCino for loan origination and management, LaserPro for business loan document generation, the MyCUBusiness Loan Portal for borrower and lender access (backed by Azure AD B2C identity), and the BB-360 collateral monitoring platform from Lendovative Technologies for borrowing base lending. A Shared Relationship Manager Service deploys MBFS-hired lenders into geographic markets shared among three or four credit unions, with new originations rotated round-robin among participants. The company also supports SBA 7(a), SBA 504, CAFS, and ETRAN participation processing through an on-staff SBA Portfolio Administrator.
MBFS earns revenue on an à la carte professional services basis: credit unions pay only for selected services with no introductory fee and no annual membership fee, generating fees across loan servicing, underwriting, documentation, participation, SBA support, and consulting. The go-to-market is enterprise field sales via dedicated relationship managers covering thirteen-plus U.S. regional markets, supported by thought-leadership content (the bimonthly Credit Union Conversations podcast, three-times-per-year webinars, blog content, LinkedIn, and industry events). Pricing, contract structure, and revenue figures are not publicly disclosed.
MBFS firmographics
Firmographics- Name
- MBFS
- Legal name
- Member Business Financial Services
- Website
- https://mbfs.org
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MBFS is a CUSO jointly owned by 14 credit unions that provides outsourced business lending services, including origination, underwriting, servicing, SBA support, and shared relationship managers, to more than 100 credit unions nationwide with a portfolio exceeding $3 billion.
- Ownership category
- akta.pro rank
Where MBFS is headquartered
LocationHeadquarters
- HQ city
- Feasterville Trevose
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MBFS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Business Lending Services: MBFS generates revenue by providing a comprehensive suite of business lending services to credit unions on an à la carte basis. Services include credit analysis, loan document preparation, shared relationship manager programs, portfolio risk management, loan servicing, consulting, and education. There is no introductory fee or annual membership fee; credit unions pay only for services they select.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Customized service menu with no base membership |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
MBFS product offering
Product offeringCore offering
MBFS provides credit unions with a full-service suite of business lending capabilities on an à la carte basis, including program development and administration, shared relationship management, underwriting and credit analysis, loan closing and documentation (using LaserPro), in-house business loan servicing, SBA loan processing and portfolio administration, portfolio monitoring with collateral valuation (BB-360), consulting, and ongoing education and training. The CUSO enables credit unions — especially smaller ones — to launch and grow member business lending programs without building dedicated commercial lending infrastructure.
Product overview
MBFS is a Credit Union Service Organization (CUSO) providing a comprehensive suite of business lending services to credit unions across the United States. Formed in 2008 and headquartered in Trevose, PA, MBFS offers an integrated service portfolio including: Business Loan Program Development & Administration with policy development; a Shared Relationship Manager Service for geographic market coverage; MBL Participation Lending for whole and participation loans; Business Loan Underwriting and Credit Services (initial analysis, annual reviews, portfolio monitoring); Closing and Documentation Services using LaserPro; in-house Business Loan Servicing with core system interfaces; SBA Loan Support with a dedicated SBA Portfolio Administrator; Consulting Services for product development and risk management; and Education and Training including webinars and the Credit Union Conversations podcast. Technology platforms include nCino for loan origination and the My CUBusiness Loan Portal for borrower/lender access. Through partnership with Lendovative Technologies, MBFS also offers BB-360™ for collateral monitoring. The company manages over $2.9 billion in loan servicing portfolio and serves over 100 credit unions nationwide.
Differentiator
Problem solved
Functional benefit
Products and services
- Business Loan Program Development & Administration
- Shared Relationship Manager Service
- MBL Participation Lending
- Business Loan Underwriting and Credit Services
- Loan Closing and Documentation Services
- Business Loan Servicing
- SBA Loan Support
- Consulting Services
- Education and Training
- BB-360 Collateral Monitoring (via Lendovative Technologies partnership) A collateral monitoring platform that enables credit unions to monitor collateral values for business lines of credit, organizing, automating, archiving, and standardizing collateral-dependent loans (accounts receivable and inventory-based borrowing base lending).
- Portfolio Monitoring Service Enhanced service that tracks borrower relationships through business and personal credit reports, site visits, line of credit activity, and real estate tax payment monitoring. Compiles portfolio-level reports for concentration and quality trends.
- Credit Union Conversations Podcast A bimonthly podcast hosted by Mark Ritter featuring industry experts discussing trends, challenges, and opportunities in credit union business lending. Distributed as part of MBFS's education and thought leadership programming.
Quantifiable outcome
- Over $3 billion in loan balances managed
- +3 more outcomes
Companies that use MBFS
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
MBFS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
MBFS partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and supporting.
- Lendovative TechnologiescoreLendovative Technologies provides the BB-360 platform, an innovative solution for credit unions to monitor collateral values while adhering to regulatory guidelines. BB-360 enables lenders to organize, automate, archive, and standardize collateral-dependent loans, particularly for accounts receivable and inventory-based borrowing base lending.
- Tru TreasurysupportingTru Treasury, founded in 2020, equips community financial institutions with treasury solutions. Partnering with MBFS provides an integrated set of commercial capabilities previously exclusive to larger financial institutions, combining Tru Treasury's treasury tools with MBFS's business lending expertise.
- nCinocorenCino provides cloud-based loan origination and management platform used by MBFS for its clients. The platform is used by the majority of the 20 largest banks in the USA and serves as MBFS's primary loan operating system.
- MyCUBusiness Loan PortalsupportingSelf-service portal for credit union business lending, allowing borrowers to access loan information, make payments, and interact with the lending process through a secure online platform.
- U.S. Small Business AdministrationcoreMBFS provides comprehensive SBA loan support including processing, underwriting, closing, servicing, and post-closing review. The company works with SBA programs including 7(a) and SBA504 loans, with an on-staff SBA Portfolio Administrator.
- InclusivsupportingInclusiv is dedicated to closing gaps and removing barriers to financial opportunities for distressed and underserved communities. MBFS collaborates with Inclusiv on Puerto Rican cooperativas and small business capital initiatives.
- American Heritage Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO. Contributing to governance and strategic direction of the organization.
- American Spirit Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Century Heritage Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO. Long-term partner since 2016.
- Clearview Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- West-Aircomm Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Discovery Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Launch Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Sun East Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- People First Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Erie Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Choice One Community Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Eagle One Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- Service 1st Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
- AOD Federal Credit UnioncoreOne of 14 credit unions that jointly own MBFS as a CUSO.
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
MBFS competitors and assessment
Company assessmentBroad incumbents
- PSCU (now Velera): PSCU / Velera is a large CUSO offering payments, lending, analytics, and digital services to credit unions. A broad incumbent with overlapping capabilities (lending and analytics) competing for the same credit-union customer base that MBFS targets.
- CO-OP Financial Services: CO-OP is one of the largest CUSOs, providing payments, lending support, and shared branching to credit unions nationwide. Broad incumbent over overlapping CU services such as card services, lending enablement, and shared infrastructure that compete for the same wallet share as MBFS.
- TruStage: TruStage is CUNA Mutual's branded CUSO delivering lending, insurance, and consumer protection products to credit unions. A broad incumbent with credit-union distribution depth and lending products that overlap with MBFS's MBL and SBA support services.
Direct peers
- Allied Solutions: Allied Solutions is a CUSO providing lending-related, insurance, and risk management services to credit unions, including MBL support. Direct comparable to MBFS in business-lending services delivered to credit unions on a fee-for-service basis.
- Open Lending: Open Lending provides risk analytics and lending enablement to credit unions and banks across auto and near-prime consumer lending. Comparable via its credit-union channel and ability to operate a fee-based lending-services platform at scale inside financial institutions.
- Origence: Origence (formerly CU Direct Connect) is a CUSO that provides indirect lending platforms and lending services to credit unions. Direct peer in delivering credit-union-focused lending technology and origination support, though more consumer/auto-tilted than MBFS's SMB focus.
Others
- Ncontracts: Ncontracts provides risk, compliance, and vendor management technology to financial institutions, including credit unions. It is an adjacent ecosystem participant feeding into CU compliance workflows that MBFS relies on.
- Inclusiv: Inclusiv is a CDFI/CUSO network funding and supporting community development credit unions and cooperatives, including in Puerto Rico. MBFS is a named partner, and Inclusiv is an ecosystem participant shaping inclusive-institution lending demand that MBFS services.
- BSI Financial Services: BSI Financial Services is a third-party loan servicer and lender-process outsourcer serving banks and financial institutions. Comparable as an outsourced loan-servicing provider, though it serves multiple FI types beyond credit unions.
- Insuritas: Insuritas builds and operates insurance agency CUSOs for credit unions. It is an adjacent CUSO operator that demonstrates how the CUSO-as-outsourced-service model is deployed across financial-services product lines.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
MBFS social profiles
Digital presenceMBFS financial estimates
Financial estimateRevenue estimate
Valuation estimate
MBFS leadership team
Management profileNumber of profiles
Profiles20 records
MBFS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MBFS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MBFS
What does MBFS do?
MBFS provides credit unions with a full-service suite of business lending capabilities on an à la carte basis, including program development and administration, shared relationship management, underwriting and credit analysis, loan closing and documentation (using LaserPro), in-house business loan servicing, SBA loan processing and portfolio administration, portfolio monitoring with collateral valuation (BB-360), consulting, and ongoing education and training. The CUSO enables credit unions — especially smaller ones — to launch and grow member business lending programs without building dedicated commercial lending infrastructure.
Is MBFS a public or private company?
MBFS is a private company. It is classified as corporate owned and is currently operating.
When was MBFS founded?
MBFS was founded in 2008. It employs 11 to 50 people.
Where is MBFS based?
MBFS is headquartered in Feasterville Trevose, United States, in the North America region.
How does MBFS make money?
One revenue line is on record: business Lending Services.
Who are MBFS's main competitors?
Broad incumbents on record are PSCU (now Velera), CO-OP Financial Services and TruStage. Direct peers are Allied Solutions, Open Lending and Origence. Others are Ncontracts, Inclusiv, BSI Financial Services and Insuritas.
Does MBFS have an API?
No public API is recorded for MBFS.