What Belgian Mobile ID does

Belgian Mobile ID SA/NV is a Brussels-headquartered private company founded in 2016 as a consortium of Belgian banks and mobile network operators, operating the itsme® mobile digital identity platform. The company serves two complementary customer bases: (1) end consumers in Belgium and the Netherlands who use the itsme smartphone app to register for online services, log in without passwords, confirm transactions, and sign documents electronically, and (2) partner organizations in banking, insurance, telecommunications, payments, and other digital services that embed itsme authentication into their own customer-facing applications.

The itsme platform delivers four core product functions — online registration with pre-filled identity data, password-free login, transaction confirmation, and legally binding electronic signatures — through a single mobile application. Underlying technology combines multi-factor authentication (device binding, biometric verification, and PIN), end-to-end data encryption, and eIDAS-compliant qualified electronic signature capability, allowing signatures to carry the same legal weight as handwritten equivalents. Activation requires an existing national eID, anchoring identity assurance to government-issued credentials.

The business model is B2B platform licensing and per-transaction fees: partner organizations pay for authentication, login, transaction confirmation, and signature events processed through itsme. Distribution is consortium-driven, with the four largest Belgian banks, both major insurers, and all three principal telecom operators acting as anchor partners and effectively routing customer identity flows through itsme. The company reports nearly 8 million active users and integration across more than 1,000 companies and platforms in Belgium and the Netherlands.

Name

Belgian Mobile ID

Legal name

Belgian Mobile ID SA/NV

Website

https://belgianmobileid.be

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Belgian Mobile ID operates the itsme® mobile digital identity platform, serving nearly 8 million consumers and over 1,000 partner companies in Belgium and the Netherlands through a consortium of major banks and telecom operators for secure login, transaction confirmation, and electronic signatures.

Ownership category

akta.pro rank

Product category

Digital Identity Verification

NAICS

Investigation and Personal Background Check Services (561611)

akta.pro primary industry

Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)

akta.pro secondary industries

Identity Verification & Proofing (IDV, KYC, Biometrics) (HDADAAAF), Identity Verification, Proofing & KYC (IDV) (HDAEAJAI), Digital Identity, eKYC & Borrower Verification (Lending-Focused) (FSAGAHAF), Federation & Identity Standards (SAML/OIDC/OAuth, Federation Hubs) (HDADAAAG)

Keywords

• Mobile digital identity
• Identity verification platform
• Electronic signature services
• Multi-factor authentication
• Secure login solutions

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Platform Licensing and Transaction Fees: Revenue generated from licensing the itsme digital identity platform to partner companies (banks, insurers, telecom providers, online platforms) who integrate itsme services for their customers. Partners pay for each authentication, login, transaction confirmation, or signature performed through the platform.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Belgian Mobile ID operates the itsme® mobile digital identity platform, enabling end users to register for online accounts, log in without passwords, confirm transactions, and sign documents electronically with the same legal value as handwritten signatures. The platform uses multi-factor authentication technology combining device binding, biometric verification, and PIN, and is licensed to partner companies (banks, insurers, telecom providers, and online platforms) who integrate itsme services for their end customers.

Product overview

itsme® is a single unified mobile identity application offered by Belgian Mobile ID. The product provides four core functions accessed through the same smartphone app: secure online registration, password-free login, transaction confirmation/approval, and legally binding electronic document signing. The app leverages multi-factor authentication technology and end-to-end data encryption to deliver identity verification services to consumers across Belgium and the Netherlands.

Differentiator

Problem solved

Functional benefit

Products and services

• itsme®

Quantifiable outcome

• Available at 1000+ companies and platforms for consistent user experience
• +2 more outcomes

Named customers12 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core.

• INGcoreTechnology or IntegrationMajor Belgian bank integrating itsme for customer identity authentication and secure login to online banking services. ING promotes itsme to its customer base as a trusted digital identity solution.
• KBCcoreTechnology or IntegrationMajor Belgian bank integrating itsme for customer digital identity verification and authentication. KBC offers itsme as a secure login option for its online and mobile banking services.
• BelfiuscoreTechnology or IntegrationBelgian bank integrating itsme for customer identity authentication. Belfius provides itsme as a digital identity option for customers accessing banking services.
• BNP ParibascoreTechnology or IntegrationMajor international bank with Belgian operations integrating itsme for customer identity verification and secure login services.
• AG InsurancecoreTechnology or IntegrationMajor Belgian insurance company integrating itsme for customer identity verification and digital authentication for insurance services.
• EthiascoreTechnology or IntegrationBelgian insurance company integrating itsme for customer digital identity verification and authentication services.
• ProximuscoreTechnology or IntegrationMajor Belgian telecom provider integrating itsme for customer identity verification and secure authentication for telecom services.
• OrangecoreTechnology or IntegrationInternational telecom company operating in Belgium, integrating itsme for customer digital identity authentication.
• TelenetcoreTechnology or IntegrationMajor Belgian telecom provider integrating itsme for customer identity verification and authentication services.
• PayconiqcoreTechnology or IntegrationBelgian payment platform integrating itsme for secure transaction authentication and payment confirmation.

Scale indicators3 records

Recent moves1 record

Expansion highlights4 records

Emerging players

• Jumio: Enterprise identity verification provider offering KYC, AML, and biometric verification APIs to financial institutions — overlaps with the identity verification/proofing layer itsme provides to bank and fintech partners.

Direct peers

• BankID (Sweden): Sweden's dominant mobile digital identity platform jointly owned by Swedish banks, used by ~8M+ residents for login, signing, and identity verification — directly comparable in product, ownership structure, and regulatory positioning to itsme.
• Yivi (Netherlands): Privacy-focused open-source identity app (formerly IRMA) used in the Netherlands for online identification and attribute-based credential sharing — overlaps with itsme in offering reusable identity for Dutch consumers.
• ID.me: US-based digital identity network providing login, identity verification, and group affiliation (e.g., for government benefits) — analogous consumer-grade reusable identity model with similar regulatory and KYC positioning.
• MitID (Denmark): Denmark's national digital identity solution operated by the Danish Agency for Digital Government, used by virtually all Danish adults for login and digital signatures — closely analogous to itsme in function and adoption.
• Onfido: Global identity verification platform providing KYC, eKYC, and biometric document/identity checks for businesses via APIs — directly comparable to the B2B identity verification layer itsme offers partners.
• Verimi (Germany): German universal digital identity platform offering login, eID, and qualified electronic signature services — comparable European identity provider targeting similar B2C and B2B use cases as itsme.

Regional players

• iDIN (Netherlands): Dutch bank-issued digital identity standard for online identification, payment, and age verification in the Netherlands — competes with itsme in the same Dutch market using a similar bank-backed identity verification model.
• Yes (Switzerland): Swiss digital identity ecosystem offering login, e-signature, and qualified electronic signatures under eIDAS-equivalent frameworks — operates a comparable bank-backed reusable identity model in a different European market.
• Smart-ID (Baltics): Mobile identity app used across the Baltic states for banking authentication and e-services, jointly backed by Baltic banks — operates the same mobile-app/transaction-revenue model as itsme but in a different EU region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Belgian Mobile ID