Logiic

What Logiic does

Logiic, Inc. is a privately held managed IT services provider headquartered in Chico, California, formed in 2017 through the combination of three predecessor entities—Business Technology Solutions, Chico IT Solutions, and RiddleFixer (the personal brand of founder Ed Riddle, who has operated in Butte County since 2001). The company delivers outsourced IT management, compliance support, consulting, project management, and hardware deployment to small and medium-sized businesses, with deliberate vertical specialization in healthcare (dental and medical practices), K-12 education, and financial services/accounting. A team of four—President Ed Riddle, Operations Manager Will Womack, Executive Assistant/Technical Account Manager Lindsey Piper, and Service Technician Kyle Gunderson—carries 45+ years of cumulative IT industry experience.

The company's core offering is a managed services model built around 24/7 network monitoring, security maintenance, proactive issue resolution, and incident response backed by a guaranteed four-hour emergency response time and same-day service availability. Service delivery is enabled through network monitoring software and a ConnectWise-powered support ticket and live chat system, supporting heterogeneous environments across Windows, macOS, Linux, Chrome OS, iOS, and Android. Vertical specialty offerings include HIPAA compliance assessments and PHI best practice training for healthcare clients, technology availability management for schools, and compliance-oriented IT support for accounting and financial firms. Consultative services include complimentary site evaluations and project management for technology deployments spanning network, workstation, server, security, recovery, and peripheral systems.

Logiic generates revenue through flexible monthly service packages that blend recurring managed-services subscriptions with discounted hourly billing, supplemented by after-hours and emergency support rate structures, professional services for consulting and project work, and hardware sales. The go-to-market is sales-led and direct, relying on phone, email, the company website, contact forms, an opt-in SMS channel, and an online support ticket portal. The company serves customers regionally across Butte County and Northern California. There is no indication of external investment, parent company ownership, or capital-raising activity.

Name

Logiic

Legal name

Logiic, Inc.

Website

https://logiicinc.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

Log Management & Event Correlation (Syslog/SIEM-adjacent for Networks) (HDAFAMAN)

Keywords

• Managed IT services
• Network monitoring
• HIPAA compliance
• IT consulting
• Hardware deployment

Headquarters

HQ city

Chico

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Ongoing managed IT services including network monitoring, security maintenance, and proactive optimization. Revenue generated through flexible service packages with discounted hourly rates and scalable tiered pricing.
2. Specialty Vertical Services: Industry-specific IT services for healthcare (dental/medical), education, and accounting sectors. Includes compliance assessments, technology integration, and industry-specific solutions.
3. Hardware Services: Hardware sales and deployment including network, workstation, server, security, recovery, and peripheral systems with complimentary site evaluations.
4. Consulting & Project Management: IT consulting and project management services to guide businesses toward more efficient and compliant operations.
5. Flexible Service Packages: Scalable service packages offering discounted hourly rates and various benefits, with after-hours and emergency support available at different rate structures.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Logiic provides managed IT services centered on 24/7 network monitoring, proactive issue resolution, and ongoing security and performance optimization for small and midsize businesses. The company supplements this core with vertical-specific services for healthcare (HIPAA compliance, PHI training), education, and accounting/financial services, plus IT consulting, project management, and hardware assessment and deployment with complimentary site evaluations.

Product overview

Logiic is an IT managed services provider offering a suite of technology services rather than a traditional software product. The company provides Managed Services as its core offering, supported by industry-specific specialty services (Dental & Medical, Education, and Accounting verticals), along with Consulting & Project Management and Hardware Services. These services are delivered by a team of IT professionals providing 24/7 monitoring, support, and strategic guidance to businesses ranging from single-computer users to diverse network environments.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Proactive IT management services including 24/7 network monitoring, security maintenance, and performance optimization to prevent downtime for business operations. Offered to SMBs with scalable, flexible service packages.
• Dental & Medical Specialty IT Services IT solutions tailored for healthcare practices including HIPAA compliance assessments, PHI best practice training, and integration support for medical and dental practice management systems. Targeted at small dental and medical practices.
• Education Specialty IT Services Technology services for K-12 schools addressing system monitoring, availability management, and support for faculty and staff technology needs, including changing government requirements. Targeted at public, private, and charter schools.
• Accounting & Financial Services Specialty IT IT services for financial services and accounting organizations with expertise in financial management software and industry-specific compliance requirements. Targeted at accounting firms and financial services offices.
• IT Consulting & Project Management Services Strategic IT consulting and project management services providing guidance on technology solutions to improve business efficiency, compliance, and profitability for SMB clients.
• Hardware Assessment and Deployment Services Assessment, sales, and implementation services for business technology including network, workstation, server, security, recovery, and peripheral systems, with complimentary site evaluations to scope customer needs.

Quantifiable outcome

• 4-hour or less response time for emergencies, day and night
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves3 records

Expansion highlights4 records

Regional players

• Heartland Technology Solutions: Regional managed IT services provider serving SMBs in the U.S. Midwest. Comparable to Logiic as a similarly-sized regional MSP competing on local relationships and vertical know-how rather than national scale.

Direct peers

• Ntiva: Regional-to-national MSP offering managed IT, cybersecurity, and cloud services to SMBs. Closely comparable to Logiic in service mix (managed services + specialty verticals + consulting) and target market, while being more geographically diversified.
• Dataprise: U.S. managed IT services provider focused on SMB and mid-market clients with 24/7 support and vertical specializations. Closest direct peer in business model and target customer to Logiic, though operating at much larger scale.

Broad incumbents

• Kaseya: Large RMM/IT management platform serving MSPs globally. Kaseya's product suite directly enables the type of 24/7 network monitoring and managed services that Logiic delivers to its SMB clients.
• Datto (Kaseya): MSP-focused continuity, backup, and networking technology vendor, now part of Kaseya. Highly comparable as a stack provider that regional MSPs like Logiic rely on for backup/recovery and security offerings.
• ConnectWise: Major provider of PSA/RMM software that powers thousands of MSPs. Logiic itself uses ConnectWise for support chat and ticketing, making ConnectWise a platform dependency and the closest incumbent in the MSP technology stack.
• CDW: Large multi-national IT solutions provider with significant managed-services and SMB practice. Comparable to Logiic as a one-stop IT services + hardware provider for SMB customers, though at far greater scale.
• CompuCom: Large national managed IT services provider with broad enterprise and mid-market offerings. Comparable to Logiic as a competitor for managed-services contracts, though at significantly larger scale and broader geography.
• Insight Enterprises: Global IT solutions and managed services provider combining hardware, software, and services. Comparable to Logiic in offering SMB/mid-market IT services bundled with hardware reselling.

Emerging players

• NinjaOne: Fast-growing cloud-native RMM and endpoint management platform built for MSPs serving SMBs. Directly comparable as an alternative technology stack that regional MSPs like Logiic could adopt to deliver managed services more efficiently.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/logiicinc
• LinkedInlinkedin.com/company/logiic-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Logiic