Pro Drive
Pro Drive IT is a Surrey-based managed IT services provider founded in 1998, delivering outsourced IT support, cybersecurity and Microsoft cloud services to SMEs in the UK legal, accountancy and financial services sectors.
- Company typePrivate
- Founded1998
- HeadquartersWoking, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Pro Drive does
Pro Drive IT is a Surrey-based managed IT services provider founded in 1998 that delivers outsourced IT support, cybersecurity, cloud services and strategic IT planning to small and mid-sized businesses across the South East of England. The company's core offering is a fixed-monthly managed services model covering 24/7 helpdesk, proactive maintenance, strategic planning, and on-site support, supplemented by project-based work such as Microsoft 365 migrations, Azure Virtual Desktop deployments, Cyber Essentials certifications and disaster recovery implementations. Its technology stack is anchored on the Microsoft ecosystem — Microsoft 365, Azure, Azure Virtual Desktop, Microsoft Intune and Microsoft Entra ID — with layered third-party integrations including Mimecast (email security), WatchGuard (firewalls), RingCentral (cloud telephony) and FluidOne (connectivity), alongside proprietary assets such as the ProView customer portal and the IT Maturity Index benchmarking tool.
The firm concentrates on three primary verticals — legal, accountancy and financial services — where regulatory demands (FCA, GDPR, client confidentiality) create pull for certified providers. It holds Cyber Essentials Plus and IASME Governance Gold accreditations, positioning it for FCA-regulated and security-sensitive clients. Go-to-market is sales-led and consultative: free IT strategy consultations, benchmark surveys, on-site audits and a 3-month money-back guarantee drive acquisition, while case studies and referrals underpin conversion in regulated sectors. The company is privately held and founder-managed by Managing Director Bruce Penson, with no disclosed institutional investment, making it a bootstrapped, organic-growth regional MSP rather than a venture-backed scale player.
Operationally, Pro Drive IT claims sub-one-hour problem resolution, a Net Promoter Score of 89 (and 100 over the past six months per company commentary), and long-tenured customer relationships spanning more than a decade. It has expanded coverage beyond Surrey into Berkshire, Hampshire, West Sussex, Kent, Guildford and Greater London, and recently added AI / Microsoft Copilot advisory as a service line in anticipation of Microsoft's Copilot Cowork rollout. The company remains a small specialist by design: headcount is reported at 11–50, no M&A activity is recorded, and revenue is not publicly disclosed.
Pro Drive firmographics
Firmographics- Name
- Pro Drive
- Legal name
- Pro Drive IT Limited
- Website
- https://prodriveit.co.uk
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pro Drive IT is a Surrey-based managed IT services provider founded in 1998, delivering outsourced IT support, cybersecurity and Microsoft cloud services to SMEs in the UK legal, accountancy and financial services sectors.
- Ownership category
- akta.pro rank
Pro Drive industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)
- akta.pro secondary industries
- Cloud DR, Backup & Business Continuity (BPAEACAJ), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Disaster Recovery as a Service (DRaaS) (HDABAIAA)
Keywords
Where Pro Drive is headquartered
LocationHeadquarters
- HQ city
- Woking
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Pro Drive business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Support Services: Monthly recurring revenue from comprehensive IT support services including 24/7 helpdesk, maintenance, troubleshooting, and strategic planning delivered at a fixed monthly rate.
- Project-based IT Services: One-time implementation services including cloud migrations, security audits, infrastructure upgrades, and Cyber Essentials certification projects.
- Fixed Monthly IT Packages: Fixed-rate monthly support packages that include proactive maintenance, monitoring, and priority assistance for businesses across Kent.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed Monthly IT Support |
| Other | Multi-year contract | Onboarding and Implementation |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Pro Drive product offering
Product offeringCore offering
Pro Drive IT provides outsourced managed IT support, cybersecurity, cloud migration, IT strategy, disaster recovery, and VoIP/collaboration services to UK SMEs, with particular focus on regulated sectors (legal, financial services, accountancy). Services are delivered under fixed monthly recurring contracts with a 3-month money-back guarantee, supplemented by project-based professional services.
Differentiator
Problem solved
Functional benefit
Brands
- ProView: Customer service app designed to help clients view service requests, log problems, access documentation, and find training materials.
Products and services
- Business IT Support
Quantifiable outcome
- Resolution time under 1 hour for all problems
- +3 more outcomes
Companies that use Pro Drive
Customer profileNamed customers17 records
Segments5 records
Ideal customer profiles4 records
Pro Drive technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature3 records
Pro Drive partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Pro Drive competitors and assessment
Company assessmentDirect peers
- Air IT: UK managed IT services provider of similar size focused on SME clients with cybersecurity, cloud, and strategic IT support offerings — directly comparable in customer segment, service mix, and Microsoft-centric delivery model.
- Razorblue: UK-based managed IT services company serving SMEs and mid-market clients across multiple sectors with cloud, cybersecurity, and strategic IT support — directly comparable in service portfolio, scale, and target market.
- Fitzrovia IT: UK managed IT support provider focused on SME and regulated professional services clients (legal, financial, accountancy) — directly comparable in vertical focus and customer segment.
- Bluecube Technology Solutions: UK managed IT services and cloud provider for SMEs — directly comparable in size, service offering (cloud, cybersecurity, support), and SME target market.
- Netstar IT Support: UK IT support and managed services provider for SMEs with focus on Microsoft 365 and cloud services — directly comparable in service mix and target market.
- Neuways: UK managed IT services company serving small and mid-sized businesses with cloud, cybersecurity, and IT support — directly comparable in scale and service portfolio.
- Datcom: UK managed IT services provider for SMEs with cloud, cybersecurity, and strategic IT support offerings — directly comparable in size, service mix, and SME focus.
Broad incumbents
- Softcat: Large UK IT infrastructure reseller and services provider serving organizations of all sizes with Microsoft-centric solutions — comparable in service portfolio but operates at much larger scale and broader market.
- SCC: Major European/UK IT services and solutions provider offering managed services, cloud, and cybersecurity to enterprise and public sector — overlapping capabilities but much larger footprint and broader portfolio.
- Bytes Technology Group: UK IT services and software licensing provider serving a broad range of organizations with cloud, security, and managed services — comparable capabilities but at meaningfully larger scale and broader market coverage.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Pro Drive social profiles
Digital presencePro Drive compliance and trust
Trust signalCompliance2 records
Pro Drive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pro Drive leadership team
Management profileNumber of profiles
Profiles1 record
Pro Drive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pro Drive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pro Drive
What does Pro Drive do?
Pro Drive IT provides outsourced managed IT support, cybersecurity, cloud migration, IT strategy, disaster recovery, and VoIP/collaboration services to UK SMEs, with particular focus on regulated sectors (legal, financial services, accountancy). Services are delivered under fixed monthly recurring contracts with a 3-month money-back guarantee, supplemented by project-based professional services.
Is Pro Drive a public or private company?
Pro Drive is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pro Drive founded?
Pro Drive was founded in 1998. It employs 11 to 50 people.
Where is Pro Drive based?
Pro Drive is headquartered in Woking, United Kingdom, in the Europe region.
How does Pro Drive make money?
Three revenue lines are on record. Managed IT Support Services are the primary driver. The others are project-based IT Services and fixed Monthly IT Packages.
Who are Pro Drive's main competitors?
Direct peers on record are Air IT, Razorblue, Fitzrovia IT, Bluecube Technology Solutions, Netstar IT Support, Neuways and Datcom. Broad incumbents are Softcat, SCC and Bytes Technology Group.
Does Pro Drive have an API?
No public API is recorded for Pro Drive.
What industry is Pro Drive in?
Pro Drive's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption), with a secondary code of BPAEACAJ, Cloud DR, Backup & Business Continuity. Its NAICS code is 5415 and its SIC code is 7370.