Doctors Care
Doctors Care, founded in 1981 and now operating as Novant Health Urgent Care, runs a multi-location walk-in urgent care network across the Southeast US. It serves individuals and families needing same-day treatment for minor illnesses, injuries, physicals, vaccinations, and occupational health services.
- Company typePrivate
- Founded1981
- HeadquartersWest Columbia, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Doctors Care does
Doctors Care is a private urgent care and walk-in primary care provider founded in 1981 and headquartered in West Columbia, South Carolina, serving the Southeast United States. The company operates a multi-location clinic network delivering no-appointment medical care seven days a week for patients ages six months and older, covering minor illnesses and injuries (flu, strep, cuts, fractures, sprains), preventive services (work, school, and sports physicals), vaccinations and immunizations, blood pressure management, work-related injury treatment, and COVID-19 testing and care. Occupational medicine is also part of the service portfolio, addressing employer-channel demand for work physicals and injury care. Following its acquisition by Novant Health, the brand has been transitioned to Novant Health Urgent Care, retaining the same clinical team and service mix while embedding the network within Novant's broader healthcare system in the Southeast.
The business runs on a fee-for-service model where patients pay per visit for walk-in care, with digital check-in functionality available to save a spot in line prior to arrival. Distribution is purely physical through neighborhood clinic locations; no proprietary technology stack, mobile application, or AI-driven clinical tools are disclosed in the source material. With a headcount of 1,001–5,000 employees, the operation is sizable for a regional urgent care network, and the Novant Health integration provides structural advantages including shared administrative scale, referral pathways into specialty and primary care, and co-branded trust. Pricing is not publicly disclosed, and the company does not publish revenue or unit economics, limiting financial visibility for external investors.
Doctors Care firmographics
Firmographics- Name
- Doctors Care
- Website
- https://doctorscare.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Doctors Care, founded in 1981 and now operating as Novant Health Urgent Care, runs a multi-location walk-in urgent care network across the Southeast US. It serves individuals and families needing same-day treatment for minor illnesses, injuries, physicals, vaccinations, and occupational health services.
- Ownership category
- akta.pro rank
Doctors Care industry classification
Industry- Product category
- Urgent Care Services
- NAICS
- Outpatient Care Centers (6214), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- After-Hours & Walk-In Primary Care Clinics (HLAFADAH)
- akta.pro secondary industries
- Retail & Walk-In Primary Care Clinics (HLAFAGAC), Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)
Keywords
Where Doctors Care is headquartered
LocationHeadquarters
- HQ city
- West Columbia
- HQ country
- United States
- HQ region
- North America
Markets served
Doctors Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Urgent Care Services: Fee-for-service urgent care and walk-in primary care medical services. Patients pay for healthcare services rendered at walk-in clinics with no appointment required.
Go-to-market motion1 record
Distribution channels1 record
Doctors Care product offering
Product offeringCore offering
Doctors Care operates walk-in urgent care clinics delivering immediate medical care for minor illnesses and injuries seven days a week without requiring appointments. Services cover treatment of cuts, scrapes, wounds, allergies, sinus infections, fractures, sprains, and strains; COVID-19 testing and care; vaccinations and immunizations; work, school, and sports physicals; blood pressure care; work-related injury treatment; and pediatric urgent care for patients aged 6 months and older. Patients may save their spot in line before arriving at any clinic location.
Product overview
Doctors Care, now rebranded as Novant Health Urgent Care, operates as a unified urgent care platform offering walk-in medical services seven days a week. The portfolio includes core urgent care for minor illnesses and injuries, COVID-19 testing and care, vaccinations and immunizations, work/school/sports physicals, blood pressure care, work-related injury treatment, and pediatric care for children 6+ months. All services are delivered on a walk-in basis with no appointment required.
Differentiator
Problem solved
Functional benefit
Companies that use Doctors Care
Customer profileSegments1 record
Ideal customer profiles3 records
Doctors Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Doctors Care partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights3 records
Doctors Care competitors and assessment
Company assessmentDirect peers
- Concentra: One of the largest U.S. occupational medicine and urgent care operators, directly comparable to Doctors Care's mix of walk-in urgent care and work-related injury treatment delivered through employer and consumer channels.
- CVS MinuteClinic: Retail-based walk-in clinic offering urgent care, vaccinations, physicals, and basic screenings in high-traffic locations; competes head-to-head with Doctors Care for non-emergent visits and convenience-driven patients.
- FastMed Urgent Care: Multi-state urgent care chain with comparable walk-in primary and urgent care services, including occupational health, physicals, and vaccinations; closely comparable model and patient mix.
- NextCare Urgent Care: One of the largest privately held urgent care operators in the U.S., offering walk-in care, occupational medicine, vaccinations, and physicals; directly comparable service portfolio and regional clinic footprint.
- GoHealth Urgent Care: Tech-enabled urgent care operator partnering with major health systems; competes in the same walk-in urgent care and occupational medicine categories while emphasizing a digital-first patient experience.
- Patient First: Walk-in urgent and primary care provider with multiple locations along the U.S. East Coast; comparable model of no-appointment-needed care for minor illness, injury, and preventive services.
- MedExpress (Optum): Neighborhood urgent care and employer health services provider, now part of Optum; directly comparable offering across urgent care, occupational medicine, and basic preventive services.
- CareSpot Urgent Care: Walk-in urgent care chain offering treatment for minor injuries and illnesses, occupational health, and vaccinations; closely comparable service mix and patient experience model.
Broad incumbents
- Novant Health: Parent health system and broad incumbent across the Southeast; relevant because it now owns Doctors Care and competes with other integrated systems that also operate their own urgent care networks.
- Atrium Health (Advocate Health): Large Southeast-based integrated health system that operates its own urgent care network; provides system-level competitive context for Doctors Care's positioning within Novant Health.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks1 record
Key highlights5 records
Customer concentration
Doctors Care social profiles
Digital presenceDoctors Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Doctors Care leadership team
Management profileNumber of profiles
Doctors Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Doctors Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Doctors Care
What does Doctors Care do?
Doctors Care operates walk-in urgent care clinics delivering immediate medical care for minor illnesses and injuries seven days a week without requiring appointments. Services cover treatment of cuts, scrapes, wounds, allergies, sinus infections, fractures, sprains, and strains; COVID-19 testing and care; vaccinations and immunizations; work, school, and sports physicals; blood pressure care; work-related injury treatment; and pediatric urgent care for patients aged 6 months and older. Patients may save their spot in line before arriving at any clinic location.
Is Doctors Care a public or private company?
Doctors Care is a private company. It is classified as corporate owned and is currently operating.
When was Doctors Care founded?
Doctors Care was founded in 1981. It employs 1,001 to 5,000 people.
Where is Doctors Care based?
Doctors Care is headquartered in West Columbia, United States, in the North America region.
How does Doctors Care make money?
One revenue line is on record: urgent Care Services.
Who are Doctors Care's main competitors?
Direct peers on record are Concentra, CVS MinuteClinic, FastMed Urgent Care, NextCare Urgent Care, GoHealth Urgent Care, Patient First, MedExpress (Optum) and CareSpot Urgent Care. Broad incumbents are Novant Health and Atrium Health (Advocate Health).
Does Doctors Care have an API?
No public API is recorded for Doctors Care.
What industry is Doctors Care in?
Doctors Care's product category is Urgent Care Services. Its primary akta.pro industry code is HLAFADAH, After-Hours & Walk-In Primary Care Clinics, with a secondary code of HLAFAGAC, Retail & Walk-In Primary Care Clinics. Its NAICS code is 6214 and its SIC code is 8011.