Primeco Claims
Primeco Claims Group is a Tulsa-based independent insurance adjustment firm providing residential, commercial, auto liability, and farm/ranch claims handling services to U.S. property insurance carriers nationwide.
- Company typePrivate
- Founded1987
- HeadquartersTulsa, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Primeco Claims does
Primeco Claims Group is a privately held, full-service independent insurance adjustment company headquartered in Tulsa, Oklahoma, providing property, auto liability, and farm/ranch claims handling to U.S. insurance carriers. Founded in 1987 and operating with 101-250 employees, the company positions itself as a B2B extension of carrier claims departments, dispatching a national network of trained staff and independent adjusters matched to claim complexity through a proprietary experience-based routing system. Its core technology stack includes a claims management platform with real-time tracking, reporting, SMS-based status notifications, and integration with Xactimate for damage estimating, supported by an in-house quality assurance team that reviews every field file against client guidelines.
The business operates on a professional services revenue model with custom, quote-based pricing negotiated directly with carrier clients, supplemented by flat-rate or time-and-expense "Fast-Track" phone-settlement options and a Temp Staffing offering for desk-adjuster coverage during vacancies and catastrophe spikes. Customer acquisition is sales-led, relying on direct relationships with carrier claims executives, vendor management teams, and risk managers, augmented by content marketing through the company website and industry blog. Centralized intake is handled by a full-time call center performing First Notice of Loss functions, with claims then routed across four service lines: residential, commercial, auto liability, and farm/ranch (the latter covering remote geographies and specialized agricultural exposures).
The company's stated differentiators are operational rather than technological: a continuous in-house recruiting and training pipeline, a proprietary "Primeco Claim Flow" process designed to close claims faster with fewer supplements, meticulous QA review on every file, and a quantified outcome claim that carriers spend 20% less time on Primeco files than on competitors'. Leadership is concentrated in the Whitman family — Denise Whitman (CEO), Mitch Whitman (President), and Preston Stoeck (Vice President) — and no external funding, parent company, or M&A activity is disclosed in the available data.
Primeco Claims firmographics
Firmographics- Name
- Primeco Claims
- Legal name
- Primeco Claims Group
- Website
- https://primecoclaims.com
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Primeco Claims Group is a Tulsa-based independent insurance adjustment firm providing residential, commercial, auto liability, and farm/ranch claims handling services to U.S. property insurance carriers nationwide.
- Ownership category
- akta.pro rank
Primeco Claims industry classification
Industry- Product category
- Insurance Claims Adjustment Services
- NAICS
- Claims Adjusting (524291)
- akta.pro primary industry
- Claims Management & Digital FNOL Platforms (FSAGAGAC)
Keywords
Where Primeco Claims is headquartered
LocationHeadquarters
- HQ city
- Tulsa
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Primeco Claims business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Claims Handling Services: Full claims handling services for insurance carriers including daily non-weather and weather-related claims, catastrophe claims, residential, commercial, auto liability, and farm/ranch claims. Services include field investigation, recorded statements, damage assessment, negotiation, and settlement.
- Temporary Staffing: Provides temporary coverage for desk adjusters during vacancies or extreme claim spikes. Helps carriers manage capacity without full-time staffing.
- Fast-Track Phone Settlements: Claims that can be settled over the phone on a flat rate or T&E (Time & Expense) schedule, helping reduce Loss Adjusting Expenses for carriers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Claims Handling - Custom Pricing |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
Primeco Claims product offering
Product offeringCore offering
Primeco Claims Group is a full-service independent insurance adjustment company that handles residential, commercial, auto liability, and farm and ranch property claims on behalf of insurance carriers. Services span daily and catastrophe claim handling, including field investigation, damage assessment, recorded statements, negotiation, and settlement, delivered through a nationwide network of staff and independent adjusters. Supplementary offerings include temporary staffing for desk adjusters, a full-time call center for FNOL intake, and a Fast-Track phone-based settlement service.
Product overview
Primeco Claims Group is a full-service independent adjustment company providing insurance claims handling services. The company offers a unified platform of claims adjustment services including Residential Claims, Commercial Claims, Auto Liability Claims, and Farm and Ranch Claims. Supporting these core services are supplementary offerings such as Temp Staffing for desk adjusters, a Full-Time Call Center for intake and First Notice of Loss, Fast-Track phone-based claims settlement, Full Claims Handling support, Temporary Coverage for catastrophe spikes, and Property Staff Adjusters. The company operates with a network of independent adjusters, staff General Adjusters (GAs), and Executive General Adjusters (EGAs) managed from their Tulsa, Oklahoma corporate office. Since 1987, Primeco has provided claims handling to the property insurance industry with technology-enabled processes and a dedicated quality assurance team.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Claims Handles residential property claims from simple fence damage to complex losses, covering daily and catastrophe claims for any scope, peril, or property type. Delivered for insurance carriers using staff and independent adjusters.
- Commercial Claims Manages commercial property losses ranging from small commercial losses to large municipality exposures, handled by experienced independent adjusters, staff GAs, and EGAs for any scope, peril, or property type.
- Auto Liability Claims Handles third-party auto liability claims where the insured damages physical property, providing property professionals to write, negotiate, and settle claims with greater speed and accuracy than auto appraisers.
- Farm and Ranch Claims Covers farm dwelling, farm building, and farm liability claims across remote locations, handling both first-party and third-party losses with Farm Dwelling, Farm Building, and Farm Liability adjusters available.
- Temp Staffing Provides temporary staffing solutions for desk adjusters, covering short-period vacancies or helping insurance carrier teams during extreme claim spikes when greater capacity is needed without full-time staffing.
Quantifiable outcome
- Carriers spend 20% less time on Primeco files compared to competitors
- +2 more outcomes
Companies that use Primeco Claims
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles1 record
Primeco Claims technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Primeco Claims partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights5 records
Primeco Claims competitors and assessment
Company assessmentDirect peers
- Eberl Claims Service: Eberl is a national independent adjusting firm handling residential, commercial, and catastrophe property claims for insurance carriers. It is a direct competitor to Primeco in the U.S. IA market with a similar carrier-focused model.
- Sedgwick: Sedgwick is the largest independent adjusting and claims management firm in North America, offering property, auto liability, and catastrophe claims handling to insurance carriers. It is the most directly comparable scaled competitor to Primeco across all of Primeco's core service lines.
- Crawford & Company: Crawford & Company is a global independent claims management firm providing property, casualty, and catastrophe adjusting services directly to insurance carriers. It competes with Primeco in the same B2B carrier channel with overlapping service offerings.
- Adjusters International: Adjusters International is an independent claims adjusting firm representing policyholders and serving carriers on property losses. Operates in a similar B2B/B2C claims handling space as Primeco, especially on complex residential and commercial losses.
- Pilot Catastrophe Services: Pilot Catastrophe is a U.S.-focused independent adjusting firm specializing in catastrophe response and daily property claims for carriers. Overlaps directly with Primeco's catastrophe and daily claims services.
Emerging players
- Alacrity Solutions: Alacrity Solutions is an independent adjusting and claims management firm serving insurance carriers with property and casualty claims. It is a more recently scaled competitor in the same carrier-services space as Primeco.
- FNOL Direct: FNOL Direct is a digital FNOL and claims intake platform serving insurance carriers, overlapping with Primeco's full-time call center and FNOL intake services. It represents an adjacent but increasingly competitive service category.
- Engage Adjusters: Engage Adjusters is a newer digital-enabled independent adjusting firm serving insurance carriers. While smaller in scale, it represents the emerging tech-forward model of claims handling that could compete with Primeco's traditional field-based approach.
Regional players
- Quality Claims Management: Quality Claims Management is an independent adjusting firm providing daily and catastrophe claims handling to carriers, primarily in regional U.S. markets. Comparable to Primeco in service mix though smaller in geographic reach.
- Worley Claims Services: Worley Claims Services is a regional independent adjusting firm handling residential, commercial, and farm property claims for carriers. Competes with Primeco in overlapping geographies and similar claim categories.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Primeco Claims social profiles
Digital presencePrimeco Claims financial estimates
Financial estimateRevenue estimate
Valuation estimate
Primeco Claims leadership team
Management profileNumber of profiles
Profiles3 records
Primeco Claims funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Primeco Claims M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Primeco Claims
What does Primeco Claims do?
Primeco Claims Group is a full-service independent insurance adjustment company that handles residential, commercial, auto liability, and farm and ranch property claims on behalf of insurance carriers. Services span daily and catastrophe claim handling, including field investigation, damage assessment, recorded statements, negotiation, and settlement, delivered through a nationwide network of staff and independent adjusters. Supplementary offerings include temporary staffing for desk adjusters, a full-time call center for FNOL intake, and a Fast-Track phone-based settlement service.
Is Primeco Claims a public or private company?
Primeco Claims is a private company. It is classified as family owned and is currently operating.
When was Primeco Claims founded?
Primeco Claims was founded in 1987. It employs 101 to 250 people.
Where is Primeco Claims based?
Primeco Claims is headquartered in Tulsa, United States, in the North America region.
How does Primeco Claims make money?
Three revenue lines are on record. Claims Handling Services are the primary driver. The others are temporary Staffing and fast-Track Phone Settlements.
Who are Primeco Claims's main competitors?
Direct peers on record are Eberl Claims Service, Sedgwick, Crawford & Company, Adjusters International and Pilot Catastrophe Services. Emerging players are Alacrity Solutions, FNOL Direct and Engage Adjusters. Regional players are Quality Claims Management and Worley Claims Services.
Does Primeco Claims have an API?
No public API is recorded for Primeco Claims.
What industry is Primeco Claims in?
Primeco Claims's product category is Insurance Claims Adjustment Services. Its primary akta.pro industry code is FSAGAGAC, Claims Management & Digital FNOL Platforms. Its NAICS code is 524291.