Vive Communications
Vive Communications was a U.S.-based hosted VoIP and UCaaS provider serving small and midsized businesses with up to 500 users. Founded in 2001 in Braintree, Massachusetts, it was acquired by Pure IP (BCM One) in April 2026.
- Company typePrivate
- Founded2001
- HeadquartersBraintree, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Vive Communications does
Vive Communications was a U.S.-based unified communications and collaboration solutions provider specializing in Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) for small and midsized businesses. Founded in 2001 and headquartered in Braintree, Massachusetts, the company operated with a team of 11–50 employees and delivered hosted voice services, advanced PBX capabilities, call center functionality, AI-assisted call transcription and summaries, and compliance-ready telephony features including HIPAA-compliant options, STIR/SHAKEN authentication, and Kari's Law/Ray Baum's Act support. Its go-to-market was horizontal within the U.S. SMB segment, with deployments scaled for accounts up to 500 users.
Technically, Vive's offering centered on a hosted voice platform rather than proprietary UCaaS infrastructure, layered with AI features for transcription, call summarization, and interactive voice response — capabilities consistent with industry-standard UCaaS stacks rather than differentiated proprietary technology. The company carried sector-specific telecom certifications relevant to U.S. regulated environments (healthcare, robocall mitigation, emergency calling compliance) but disclosed no proprietary models, patents, or unique platform architecture.
Vive Communications was acquired by Pure IP, a BCM One company, in April 2026, with the transaction advised by IT ExchangeNet. The entire Vive team transitioned to Pure IP, and the company's hosted voice capabilities were folded into Pure IP's UCaaSone SMB platform. Following the acquisition, Vive Communications no longer operates as an independent entity.
Vive Communications firmographics
Firmographics- Name
- Vive Communications
- Legal name
- Vive Communications
- Website
- https://vivecommunications.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- Vive Communications was a U.S.-based hosted VoIP and UCaaS provider serving small and midsized businesses with up to 500 users. Founded in 2001 in Braintree, Massachusetts, it was acquired by Pure IP (BCM One) in April 2026.
- Ownership category
- akta.pro rank
Vive Communications industry classification
Industry- Product category
- Unified Communications as a Service (UCaaS)
- NAICS
- Telecommunications (517), All Other Telecommunications (5178), Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Video Conferencing & Meetings (HDAIAHAI)
- akta.pro secondary industries
- Voice Calling (VoIP) Apps (BPAMACAC), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)
Keywords
Where Vive Communications is headquartered
LocationHeadquarters
- HQ city
- Braintree
- HQ country
- United States
- HQ region
- North America
Markets served
Vive Communications business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Vive Communications product offering
Product offeringCore offering
Vive Communications designed, implemented and maintained converged communications networks, delivering hosted Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) solutions for small and midsized businesses. The offering combined phone service, auto attendants, call queues, conferencing, IVR, mobile/web/desktop clients, call recording, AI-driven transcription and summaries, and advanced telco services such as e911, caller ID with name, and spam protection.
Product overview
Vive Communications was a unified communications and collaboration solutions provider specializing in VoIP and UCaaS, founded in 2001. The company offered hosted voice capabilities designed for small to midsized businesses. In March-April 2026, Vive Communications was acquired by Pure IP (a BCM One company) to enhance Pure IP's UCaaSone Unified Communications platform. The acquisition added Vive's technical expertise and customer-centric service model to Pure IP's growing UCaaS portfolio under the UCaaSone brand, with the entire Vive Communications team joining Pure IP.
Differentiator
Problem solved
Functional benefit
Products and services
- Vive Communications VoIP and UCaaS Solutions Advanced Voice over IP and unified communications solutions for small to midsized businesses, providing hosted voice capabilities, AI-driven call transcription and summaries, IVR, conferencing, mobile/web/desktop clients, and regulatory-compliant telephony features. The solutions were acquired by Pure IP to expand its UCaaSone portfolio.
Companies that use Vive Communications
Customer profileSegments1 record
Ideal customer profiles1 record
Vive Communications technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature1 record
Vive Communications partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Pure IP (BCM One)flagshipPure IP, a BCM One company, acquired Vive Communications to strengthen and expand its Unified Communications as a Service portfolio. The acquisition adds Vive's technical expertise and customer-centric service model to Pure IP's growing platform, expanding its national presence in the United States.
Recent moves4 records
Expansion highlights2 records
Vive Communications competitors and assessment
Company assessmentDirect peers
- RingCentral: RingCentral is a leading cloud UCaaS/VoIP provider with strong SMB and mid-market focus. It is one of the most direct competitors to Vive's hosted voice and UCaaS offering for SMBs, with overlapping feature sets including AI-powered calling, compliance, and integrations.
- Nextiva: Nextiva is a UCaaS/VoIP provider explicitly targeting SMBs and growing businesses with hosted voice, contact center, and collaboration features. It competes head-to-head with Vive Communications in the same SMB hosted voice segment.
- 8x8: 8x8 offers UCaaS and CCaaS for SMB and mid-market customers, including AI-driven analytics and global voice. Comparable to Vive in hosted VoIP/UCaaS positioning and customer base, with overlapping AI calling features such as transcription and summaries.
- Ooma: Ooma provides cloud-based VoIP and UCaaS solutions tailored to SMBs and small offices. It is a direct peer in hosted voice services for the same SMB customer segment Vive serves, with similar compliance and AI capabilities.
- Jive Communications: Jive Communications is a hosted VoIP and UCaaS provider focused on SMBs and mid-market, offering hosted PBX, SIP trunking, and unified communications. Highly comparable to Vive in product scope, target customer, and go-to-market.
- Vonage: Vonage (now part of Ericsson) provides UCaaS, VoIP, and communications APIs for SMBs and enterprises. Directly comparable in hosted voice and UCaaS, with overlapping AI, compliance, and integration capabilities for SMB customers.
- Dialpad: Dialpad is an AI-powered UCaaS/contact center provider targeting SMB and mid-market. Comparable to Vive in VoIP/UCaaS for SMBs with strong overlap in AI-driven call transcription, summaries, and voice intelligence features.
Broad incumbents
- Mitel: Mitel is a long-established communications provider offering UCaaS, hosted PBX, and on-prem solutions across SMB, mid-market, and enterprise. Broad incumbent comparable in hosted voice and UCaaS capabilities, though with a wider product portfolio and global scale.
- Microsoft Teams Phone: Microsoft Teams Phone is a hyperscale UCaaS/VoIP offering bundled with Microsoft 365 productivity suites. A broad incumbent that pressures Vive's SMB hosted voice economics through aggressive bundling and the Microsoft Teams ecosystem.
- Zoom Phone: Zoom Phone is a cloud phone system offered alongside Zoom's collaboration platform, targeting SMBs through enterprises. A broad incumbent competitor with overlapping voice, video, and AI calling features for the same SMB customer base Vive served.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Vive Communications social profiles
Digital presenceVive Communications compliance and trust
Trust signalCompliance2 records
Vive Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vive Communications leadership team
Management profileNumber of profiles
Vive Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vive Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vive Communications
What does Vive Communications do?
Vive Communications designed, implemented and maintained converged communications networks, delivering hosted Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) solutions for small and midsized businesses. The offering combined phone service, auto attendants, call queues, conferencing, IVR, mobile/web/desktop clients, call recording, AI-driven transcription and summaries, and advanced telco services such as e911, caller ID with name, and spam protection.
Is Vive Communications a public or private company?
Vive Communications is a private company. It is classified as corporate owned and is currently acquired.
When was Vive Communications founded?
Vive Communications was founded in 2001. It employs 11 to 50 people.
Where is Vive Communications based?
Vive Communications is headquartered in Braintree, United States, in the North America region.
Who are Vive Communications's main competitors?
Direct peers on record are RingCentral, Nextiva, 8x8, Ooma, Jive Communications, Vonage and Dialpad. Broad incumbents are Mitel, Microsoft Teams Phone and Zoom Phone.
Does Vive Communications have an API?
No public API is recorded for Vive Communications.
What industry is Vive Communications in?
Vive Communications's product category is Unified Communications as a Service (UCaaS). Its primary akta.pro industry code is HDAIAHAI, Video Conferencing & Meetings, with a secondary code of BPAMACAC, Voice Calling (VoIP) Apps. Its NAICS code is 517 and its SIC code is 4813.