GDS Telecom

Name

GDS Telecom

Legal name

GDS Technology, LLC

Website

https://gdstech.tech

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Norcross

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Managed IT Services: Ongoing proactive IT management and support delivered on a flat-rate (subscription) basis, covering monitoring, maintenance, cybersecurity, help desk, and IT consulting for small and mid-sized businesses.
2. Professional Services and Project Work: One-time project-based services including cloud migration, network infrastructure deployment (e.g., structured cabling, campus technology buildouts), video surveillance installation, VoIP system implementation, and disaster recovery planning.
3. GDSPBX Emergency Services (ECC Charges): Per-call emergency call center charges of $75 for improperly provisioned VoIP endpoints, with an additional $500/month fee for accounts placing five or more ECC calls per month.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

GDS Telecom (also operating as GDS Technology) provides managed IT services, cybersecurity, cloud services, data backup and recovery, disaster recovery planning, VoIP, business video surveillance, and structured cabling to small and mid-sized businesses across Georgia, Indiana, and Connecticut. Services are delivered on a recurring flat-rate managed services model, with professional services engagements for infrastructure buildouts and a vertical focus on commercial real estate, healthcare, legal, and CPA firms.

Product overview

GDS Technology offers a unified portfolio of managed IT services for small and mid-sized businesses (10-250 employees) primarily serving the Greater Atlanta, GA and Indianapolis, IN metropolitan areas. The core offering is Managed IT Services supported by cybersecurity, cloud services, and data protection capabilities. These are extended through specialized compliance modules (HIPAA, PCI, CMMC, FTC), infrastructure services (VoIP, structured cabling, video surveillance), and emerging AI services. The Business Optimization Process ties all services together, while the complimentary IT Systems Assessment serves as a customer acquisition tool. A podcast and published book by leadership extend brand reach. The company operates from local offices in Norcross, GA and Indianapolis, IN with physical presence embedded at key client campuses.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Proactive managed IT service providing system monitoring, maintenance, optimization, help desk support, and strategic technology alignment for small and mid-sized businesses, delivered on a flat-rate subscription model.
• Cybersecurity Services Multi-layered cybersecurity solutions including firewalls, endpoint protection, real-time threat monitoring, secure access controls, and 24/7 cyber monitoring to protect SMBs from cyber threats.
• Cloud Services Cloud migration, management, and storage solutions enabling SMBs to leverage scalable, secure cloud infrastructure for improved efficiency and collaboration.
• Data Backup & Recovery Services Secure, automated backup solutions with quick data restoration capabilities for accidental deletion, system failure, or cyberattack recovery.
• Disaster Recovery Planning Proactive business continuity planning service delivering customized strategies to ensure quick recovery and minimal downtime during emergencies.
• IT Help Desk Responsive technical support and troubleshooting services for system updates, user inquiries, and IT issue resolution, delivered via US-based in-house staff.
• Outsourced IT Support Remote IT support services providing technical assistance, system management, and strategic guidance without the cost of an in-house team.
• Co-Managed IT Services Flexible IT partnership model allowing businesses to supplement internal IT teams with external expertise and resources.
• HIPAA Compliance Services IT solutions helping healthcare operations comply with HIPAA regulations, protecting patient data and maintaining confidentiality, integrity, and availability of sensitive information.
• PCI Compliance Services Compliance services ensuring businesses handle customer payment data safely and meet PCI DSS standards.
• CMMC Compliance Services Compliance services helping businesses achieve Cybersecurity Maturity Model Certification (CMMC) requirements for Department of Defense contracts.
• FTC Compliance Services Compliance services helping businesses stay compliant with FTC regulations for data security and consumer protection.
• Ransomware Removal Services Fast ransomware removal service that eliminates threats, recovers data, and strengthens defenses to prevent future incidents.
• Vendor Risk Assessment Services Pre-deployment evaluation of third-party vendor technology, reviewing Terms of Service, Data Processing Agreements, legal demand notification obligations, infrastructure isolation, and network profile to identify vendor risk exposure for enterprise clients.
• Business Video Surveillance Systems Advanced surveillance solutions providing real-time monitoring, motion detection, and secure video storage for premise and asset protection, with emphasis on commercial real estate deployments.
• VoIP Phone Systems (GDSPBX) Voice over IP communication solutions featuring call forwarding, video conferencing, mobile integration, and e911 routing with PSAP interconnection and Emergency Call Center (ECC) handling.
• Structured Cabling and Low Voltage Services Cabling solutions for networks, telecommunications, and low-voltage applications providing reliable IT infrastructure foundations for offices, campuses, and commercial buildings.
• Managed Print Services Print environment optimization including monitoring, maintenance, and supply management to reduce costs and improve efficiency.
• Riser Management Services Management services for building riser infrastructure supporting telecommunications and technology systems, primarily for commercial real estate clients.
• Professional Services and Project Work One-time project-based services including cloud migration, network infrastructure deployment (structured cabling, campus technology buildouts), video surveillance installation, VoIP system implementation, and disaster recovery planning.

Quantifiable outcome

• Zero successful ransomware or data breach incidents documented for clients under active management.
• +2 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Two partnerships are on record, tiered key project partner and brand content partnership.

• Forté (A/V Specialist)key project partnerImplementation/ SI/ Consulting Partner · 1 January 2025Forté served as the specialist audio-visual firm engaged by GDS Technology for the Carmel Gateway campus project. GDS Technology acted as the prime technology integrator, with Forté designing and delivering A/V systems for the West Lawn amphitheater and event spaces under GDS Technology's direction. This was a co-deployment relationship on a major campus infrastructure project.
• Built, Wired & Secured (Podcast)brand content partnershipGTM or Marketing PartnerBuilt, Wired & Secured is a GDS Technology-hosted podcast exploring technology decisions in modern workplaces, campuses, and commercial buildings. The podcast covers infrastructure, low-voltage systems, cybersecurity, and operational IT with practical insights from industry professionals and technology partners. It serves as a GDS Technology brand and thought leadership channel.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Ntiva: Managed IT services and cybersecurity provider targeting SMB and mid-market businesses with a flat-rate subscription model, multiple office locations, and 24/7 help desk — closely mirrors GDS's pricing structure, support philosophy, and target segment.
• Dataprise: Mid-Atlantic-headquartered managed IT services provider serving SMB and mid-market clients with cybersecurity, cloud, and compliance offerings across multiple U.S. geographies — directly comparable GTM motion, customer segment, and service catalog to GDS Technology.
• Impact Networking: Multi-state managed IT, cybersecurity, and document management provider serving SMB/mid-market with offices across the Midwest and beyond — comparable multi-state expansion model, infrastructure services (cabling, surveillance), and recurring managed services revenue mix.
• CMIT Solutions: Franchised managed IT services and cybersecurity provider serving SMBs across the U.S. — comparable SMB target market, compliance offerings, and flat-rate managed services pricing model.
• Magna5: Managed IT, VoIP, cybersecurity, and compliance provider serving SMB and mid-market with structured cabling and infrastructure services — directly comparable product portfolio including VoIP phone systems and structured cabling offerings.
• Coretelligent: Managed IT and cybersecurity provider serving SMB and mid-market with multi-site coverage and compliance focus — comparable service catalog, compliance positioning, and customer segment to GDS Technology.
• Kelser Corporation: Managed IT, cybersecurity, and compliance provider for SMB and mid-market in the Northeast U.S. — comparable cybersecurity-first positioning, compliance service line, and managed services pricing approach.
• NetGain Technologies: Managed IT and cloud services provider serving SMB and mid-market with offices across multiple states — comparable multi-state GTM, cloud-first managed services model, and customer segment.

Broad incumbents

• TPx Communications: Larger national managed services and communications provider offering managed IT, UCaaS/VoIP, and cybersecurity to SMB/mid-market — broader portfolio at greater scale but with overlapping VoIP/PBX and managed services offerings relevant to GDS's GDSPBX service.
• Frontier Communications: Large incumbent telecommunications provider offering managed IT, networking, and VoIP services to SMB and enterprise customers — provides broadband/connectivity and adjacent managed services that compete in the same customer conversations as GDS, though at vastly greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/telecomgds
• Facebookfacebook.com/gdstelecom
• LinkedInlinkedin.com/company/gds-telecom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GDS Telecom