LDD Consulting

What LDD Consulting does

LDD Consulting, Inc. is a privately held, family-owned managed IT services provider founded in 2003 and headquartered at 2420 Midtown Pl. NE Suite K, Albuquerque, New Mexico. The company is led by founder and CEO David Luft and serves small and mid-sized businesses in the Albuquerque metropolitan area and surrounding New Mexico communities. The core product is a recurring managed IT services platform that bundles IT support and help desk, 24/7 network monitoring, cloud computing, data backup and recovery, VoIP business phone systems, and cybersecurity under a predictable monthly fee, with project-based and add-on services layered on top. Specialized offerings include Healthcare IT Solutions (HIPAA-compliant infrastructure for dental, nephrology, and dialysis providers), Compliance & Risk Management, a free Dark Web Scan credential-monitoring service, and a Cloud Cost Audit license-optimization service.

The technology stack is built on industry-standard third-party platforms rather than proprietary systems. LDD implements and manages Microsoft 365 (including Conditional Access, Azure AD, Data Loss Prevention, Secure Score, passwordless login, and Application Guard), Google Workspace, Dropbox, Zoom, and VoIP phone systems, alongside dark-web monitoring and network monitoring tools. The company operates a sales-led go-to-market model with free discovery calls, free IT assessments, free downloadable reports, a blog, a monthly email and postal newsletter ('The Reboot'), and a YouTube channel. There are no subsidiaries, no parent company, no outside investors, and no disclosed funding events; the company is entirely founder-owned and self-funded.

Name

LDD Consulting

Legal name

LDD Consulting, Inc.

Website

https://lddconsulting.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

LDD Consulting is a family-owned, Albuquerque-based managed IT services provider founded in 2003, delivering recurring IT support, cybersecurity, cloud, and VoIP services to small and mid-sized businesses in New Mexico.

Ownership category

akta.pro rank

Headquarters

HQ city

Albuquerque

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: LDD Consulting generates revenue primarily through managed IT services, providing proactive technology management, monitoring, security, and helpdesk support on a monthly subscription basis. This model offers predictable monthly IT costs for clients and recurring revenue for the company.
2. Project-Based IT Services: One-time project services including cloud migrations, hardware refreshes, network setup, and system implementations.
3. Cybersecurity Services: Additional cybersecurity services including dark web scanning, security risk assessments, and compliance support bundled with managed services or as add-ons.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

LDD Consulting provides outsourced IT management, cybersecurity, cloud computing, and VoIP phone system services to small and mid-sized businesses in Albuquerque, New Mexico. Offerings include remote monitoring, helpdesk support, cloud migration and management, security awareness training, and vendor coordination, delivered as ongoing managed services and project work.

Product overview

LDD Consulting is a family-owned IT services provider offering a portfolio of managed IT and cybersecurity services for small and mid-sized businesses in Albuquerque. Its core offering is a managed IT services platform that integrates IT support and help desk, network monitoring, cloud computing, data backup and recovery, VoIP phone systems, and cybersecurity under one predictable monthly model. Supporting this core platform are specialized services including Healthcare IT Solutions (HIPAA-compliant), Compliance & Risk Management, a Free Dark Web Scan for breach credential monitoring, and a Cloud Cost Audit service. All services are delivered locally with certified IT professionals and are designed to scale as businesses grow.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Ongoing outsourced IT management including remote monitoring, helpdesk support, patch management, backup, and vendor coordination for small and mid-sized businesses without an internal IT department.
• Cybersecurity Services

Quantifiable outcome

• 70%+ reduction in software glitches and computer problems within first year
• +1 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Microsoft: Hyperscale cloud and productivity platform vendor whose Microsoft 365 and Azure products underpin much of LDD's managed services stack. Increasingly bundles security and management features that compete directly with MSP offerings.
• Kyndryl: Global IT infrastructure services provider (IBM spin-off) delivering managed infrastructure, cloud, and security services to enterprise and mid-market clients. Broad incumbent that overlaps with LDD's managed IT and security offerings but operates at much larger scale and across enterprise segments.
• Accenture: Global professional services firm with a large managed services and security practice serving enterprise clients. Operates in the same broad IT services category as LDD but at vastly larger scale and primarily in enterprise accounts.
• Insight Enterprises: Global IT solutions provider offering managed services, cloud, and security alongside hardware/software distribution. Overlaps with LDD's managed IT and cloud practice but operates as a broad incumbent across enterprise and mid-market.

Others

• ConnectWise: Provider of PSA, RMM, and cybersecurity software purpose-built for managed service providers. Adjacent ecosystem participant — enables MSPs like LDD to run their service operations but does not directly compete for end-customer managed services revenue.

Direct peers

• Ntiva: Managed IT, cybersecurity, and cloud services firm serving SMBs and mid-market organizations across multiple U.S. regions. Closely comparable to LDD's managed IT plus cybersecurity positioning and recurring subscription model.
• Dataprise: Mid-Atlantic managed IT services provider delivering managed IT, cybersecurity, and cloud services to SMB and mid-market clients. Directly comparable to LDD Consulting in service mix (managed IT, security, cloud) and SMB/mid-market customer focus, with a larger geographic footprint.
• CMIT Solutions: Franchise-based managed IT services network delivering managed IT, cybersecurity, and compliance to SMB clients across the U.S. Comparable to LDD in SMB customer profile and managed services delivery model, though executed via a franchise structure.
• Thrive: Northeast-based managed services provider offering managed IT, cybersecurity, cloud, and compliance to SMB and mid-market clients. Direct comparable in service portfolio and subscription-based managed services delivery.
• Be Structured: Los Angeles-area managed IT services provider focused on SMB clients with managed IT, cloud, and cybersecurity offerings. Closely comparable to LDD in target customer (local SMBs), service mix, and subscription-based delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/LDDAlbuquerqueITservices
• LinkedInlinkedin.com/company/ldd-consulting

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LDD Consulting