Mitec

What Mitec does

Mitec Solutions LLC is a privately held IT services company headquartered in Ventura, California, serving small businesses and residential customers across Ventura County for approximately 15 years. The company operates as a local full-service IT provider, offering a broad portfolio that includes on-site and remote technical support, managed services, cybersecurity (penetration testing and security training), backup solutions, and internet bonding services that aggregate Fiber, Starlink, and 5G connections for redundant connectivity.

The business relies on third-party tools and partnerships rather than proprietary technology; remote support is delivered through the SimpleHelp platform, and the service stack is composed of off-the-shelf products. There are no disclosed patents, proprietary algorithms, or proprietary platforms. Mitec has won the Ventura County Star Community Choice Award for IT services in four consecutive years (2022-2025), reinforcing its local brand position.

Mitec's revenue model is primarily transactional, with published hourly rates ranging from $95 to $350 and a pay-as-you-go structure rather than long-term anchor contracts. The team consists of approximately eight visible members covering founder, finance, office management, service bench management, and technicians, with both on-site and remote technical staff. Customer concentration is dispersed across a long tail of SMB and residential clients with no publicly named enterprise accounts.

Name

Mitec

Legal name

Mitec Solutions LLC

Website

https://mitec.net

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Mitec Solutions LLC is a privately held, Ventura, California-based IT services provider delivering on-site and remote technical support, managed services, cybersecurity, backup, and internet bonding to SMB and residential customers across Ventura County.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Business Services, Nec (7389)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

Keywords

• IT support services
• Computer repair
• Cyber security
• Network infrastructure
• Managed IT services

Headquarters

HQ city

Ventura

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. IT Support Services: Hourly-rate professional services including on-site IT support ($145/hr), remote support ($120/hr), computer diagnostics ($95/hr), emergency services ($250/hr weekday, $350/hr after hours), and expedited repairs ($189/hr). Services are rendered on a per-hour or per-incident basis with varying minimum time requirements.
2. Product Sales: Sales of new computers (Mac & PC), servers, and IT hardware including workstations, switches, routers, and network equipment.
3. Managed Services: Ongoing managed services including monitored antivirus with reporting and alerts, backup monitoring, and ransomware protection services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Mitec is a local full-service IT provider based in Ventura, California delivering on-site, remote, and in-store IT support, Mac and PC computer repair, cybersecurity, enterprise backup solutions, and internet/connectivity services to businesses and residential customers in Ventura County. Services are delivered by local certified technicians and include hourly professional services, managed security, network design, and hardware sales.

Product overview

Mitec is a local IT services company offering a comprehensive portfolio of technology services rather than a unified software product. The core service portfolio includes On-site and Remote IT Support as the primary managed services, complemented by Cybersecurity services (Security Audits, Penetration Testing, Phishing Prevention, Security Training, and Ransomware Protection), Backup solutions (File Backups, Database Backups, Server Backups, and Computer Backups for both business and home), Computer Repair services, Internet/Connectivity services (Internet Bonding, WiFi Engineering, and Licensed Radio Links), Business VoIP Services, and Server/Network services. These services function as individual service offerings that can be purchased separately or combined, positioning Mitec as a full-service IT department for businesses and homeowners in Ventura County.

Differentiator

Problem solved

Functional benefit

Products and services

• On-Site IT Support
• Remote IT Support
• Managed Antivirus
• Security Audits
• Penetration Testing
• Phishing Prevention and Security Training
• Ransomware Protection
• Enterprise Backup Solutions
• Internet Bonding
• WiFi Engineering
• Licensed Radio Links
• Business VoIP Services
• Mac & PC Sales and In-Store Repair
• Server Sales and Service
• Network Design and Security
• Disaster Recovery
• Preventative Maintenance
• Virus Cleanup
• Remote Office Setup
• Home On-Site Repair

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• SimpleHelpcoreTechnology or IntegrationRemote support software provider enabling Mitec technicians to securely login to customer computers remotely to diagnose and resolve software issues without requiring on-site visits. The software supports on-demand remote support sessions.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• iCorps Technologies: iCorps is a mid-market managed IT services provider offering network design, cybersecurity, backup, and cloud services — directly overlapping Mitec's SMB-facing managed-services and cybersecurity portfolio.
• Puls: Puls provides on-demand, in-home tech support for smart devices, networking, and computer repair — directly competing with Mitec's residential on-site and remote service offerings.
• HelloTech: HelloTech offers on-demand, on-site, and remote tech support for homes and small businesses across the U.S. — directly overlapping Mitec's on-site/remote/in-store delivery model and SMB/residential customer mix.
• NerdsToGo: NerdsToGo is a franchise network offering on-site computer repair, networking, and IT support for small businesses and residential customers — a closely comparable model to Mitec's local-services approach.

Broad incumbents

• Geek Squad (Best Buy): Best Buy's Geek Squad provides in-store, in-home, and remote IT support for consumers and small businesses — the same three-channel delivery model Mitec operates, but at national scale.
• SHI International: SHI provides IT hardware procurement plus professional and managed services — a broader incumbent touching Mitec's categories of hardware sales, IT services, and cybersecurity.
• CompuCom: CompuCom delivers managed IT services, workplace support, and cybersecurity for mid-market and enterprise customers — broader portfolio but overlapping service categories with Mitec.
• CDW: CDW sells IT hardware and offers configuration, deployment, and managed services for SMB and enterprise — overlapping Mitec's hardware sales and IT services offerings at vastly larger scale.
• Insight Enterprises: Insight provides hardware, software, and IT services including managed support and security — a large incumbent that competes with Mitec's hardware sales and IT services portfolio.

Emerging players

• Local IT / Computer Repair Shops: Independently operated local computer-repair and IT-support shops in Ventura and surrounding counties — the most direct same-geography competitors to Mitec for SMB and residential break-fix work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mitecsolutions_
• Facebookfacebook.com/mitecsolutions
• LinkedInlinkedin.com/company/mitec-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mitec