Future of Voice
- Company typePrivate
- Founded2014
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
Future of Voice firmographics
Firmographics- Name
- Future of Voice
- Legal name
- MUUUH! GmbH
- Website
- https://futureofvoice.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Future of Voice is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Future of Voice business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Conversational AI Consulting: Strategic consulting engagements advising brands on voice strategy, channel selection, governance, KPI design, and roadmap development for conversational AI implementations.
- Voice Skill and Chatbot Development: Custom design, software development, and ongoing operation/optimization of Alexa Skills, Google Assistant Actions, WhatsApp chatbots, phonebots, and on-site chat solutions for enterprise clients.
- Promotion and Go-to-Market Services: Post-launch promotional services including Smart Speaker Radio Campaigns, seeding strategies, and app store optimization to drive adoption of voice applications.
- Custom Voice Production: Professional voice recording and production services for custom synthetic or human voices for voice experiences, produced in collaboration with selected studios.
- Workshops and Training: Customized workshops on conversational AI, voice strategy, and bot design, delivered via web session or on-site, using a library of proven instruments and methods.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Future of Voice product offering
Product offeringCore offering
Future of Voice is an agency specializing in the consulting, creation, and development of Conversational AI solutions for enterprise clients. The company designs and builds voicebots and chatbots across five channels: Amazon Alexa Skills, Google Assistant Actions, Call-Center Phonebots, WhatsApp Chatbots, and On-Site Website Chatbots. Services cover the full project lifecycle from voice strategy formulation and ideation through implementation, launch, and post-launch optimization, using proprietary methodologies and platforms such as Parloa.
Product overview
Future of Voice is an agency specializing in Conversational AI consulting, creation, and development. They offer a comprehensive portfolio of conversational solutions across five channels: Amazon Alexa Skills, Google Assistant Actions, Call Center Phonebots, Website Chatbots, and WhatsApp Chatbots. Their services span the full project lifecycle including ideation, creation, development, marketing, and ongoing optimization. The company is officially recognized as an Amazon Alexa Partner Agency and counts an Alexa Champion among its founders. They leverage proprietary methodologies like the Conversational Project Framework and CAIDAF, and work with conversational platforms such as Parloa. Custom Neural Voice production is available for branded voice personas.
Differentiator
Problem solved
Functional benefit
Products and services
- Amazon Alexa Skills Development Custom design, development, and launch of Alexa Skills for enterprise brands. Official Amazon Alexa Partner Agency with Alexa Champion expertise, including consulting, creation, software development, and ongoing operation.
- Google Assistant Actions Development
Quantifiable outcome
- 87%+ correct intent recognition rate; Post-Routing-Quote reduced to under 10% (Deutsche Glasfaser)
- +3 more outcomes
Companies that use Future of Voice
Customer profileNamed customers17 records
Segments3 records
Ideal customer profiles3 records
Future of Voice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability8 records
Feature5 records
Future of Voice partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Amazon (Alexa)coreFuture of Voice holds official Alexa Partner Agency status and has developed numerous Alexa Skills for enterprise clients. The company was co-founded by Germany's first Alexa Champion, and maintains established relationships with Amazon for skill publishing, promotion, and platform access. Amazon Alexa holds 81% market share of smart speakers in the German market.
- Google (Google Assistant)coreFuture of Voice is a Google Partner developing Google Assistant Actions for enterprise clients. Google Assistant is the second-largest voice assistant platform after Amazon Alexa in Germany.
- ParloacoreParloa provides the conversational platform (dialog management system) used by Future of Voice for multi-channel bot implementations. Parloa acts as the central, channel-agnostic platform managing dialog flow across phone, chat, and messenger channels. It allows non-technical users to create and optimize dialogs without coding knowledge.
- ERGO Innovation LabminorFuture of Voice collaborated with ERGO Innovation Lab, 3spin, and Mermaid Studios to develop a VR training prototype for customer communication skills. Future of Voice provided voice/NLU integration for the VR application.
- Mermaid Studios (UX Studio)minorUX design studio collaborated on the VR customer communication training prototype, contributing UX concept and exercise flow design for the immersive training experience.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Future of Voice competitors and assessment
Company assessmentDirect peers
- Cognigy: Cognigy is a Dusseldorf-based enterprise conversational AI platform provider offering voice and chat automation with agent assist and low-code tooling. It directly competes with Future of Voice in the German enterprise conversational AI market, often competing for the same large-brand automation budgets.
- Parloa: Berlin-based conversational AI platform for enterprise contact center automation across voice, chat, and messaging. Parloa is both a technology partner and a competitor to Future of Voice, offering an end-to-end platform that overlaps with the agency's phonebot and WhatsApp offerings.
- Onlim: Austrian conversational AI platform and agency delivering chatbot and voice assistant solutions for DACH enterprises. Onlim overlaps with Future of Voice on conversational platform delivery and competes for similar German-speaking enterprise clients in the same geography.
- Spitch: Swiss-headquartered provider of conversational and voice AI solutions for enterprises and contact centers, including speech analytics and virtual agents. Spitch competes directly in the DACH enterprise conversational AI space across voice and chat channels.
- Inbenta: Global enterprise conversational AI platform offering AI-powered chatbots, knowledge management, and virtual assistants. Inbenta competes for the same enterprise bot-build projects as Future of Voice in Europe and beyond.
- Avaion: German voice-tech agency focused on Alexa Skills and voice application development. Avaion directly competes with Future of Voice in the German Amazon Alexa skill development market with overlapping channel and customer focus.
Regional players
- boost.ai: Norwegian enterprise conversational AI platform serving large European brands with virtual agents across chat and voice. Boost.ai is comparable to Future of Voice on enterprise-grade conversational AI delivery but operates from a different geographic base.
- DRUID AI: Romanian-headquartered enterprise conversational AI platform delivering AI-powered virtual assistants across chat, voice, and messaging. DRUID overlaps with Future of Voice's enterprise conversational AI delivery and competes for similar European enterprise budgets.
Broad incumbents
- Kore.ai: Global enterprise conversational AI platform with broad virtual agent, contact center, and employee experience offerings. Kore.ai competes for the same large enterprise RFPs as Future of Voice but with a much larger product footprint and global reach.
- Yellow.ai: Global enterprise conversational AI platform serving customer service automation across voice, chat, and messaging channels worldwide. Yellow.ai competes for large enterprise contact center transformation deals that overlap with Future of Voice's phonebot and chatbot offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Future of Voice social profiles
Digital presenceFuture of Voice compliance and trust
Trust signalCompliance3 records
Future of Voice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Future of Voice leadership team
Management profileNumber of profiles
Profiles6 records
Future of Voice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Future of Voice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Future of Voice
What does Future of Voice do?
Future of Voice is an agency specializing in the consulting, creation, and development of Conversational AI solutions for enterprise clients. The company designs and builds voicebots and chatbots across five channels: Amazon Alexa Skills, Google Assistant Actions, Call-Center Phonebots, WhatsApp Chatbots, and On-Site Website Chatbots. Services cover the full project lifecycle from voice strategy formulation and ideation through implementation, launch, and post-launch optimization, using proprietary methodologies and platforms such as Parloa.
Is Future of Voice a public or private company?
Future of Voice is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Future of Voice founded?
Future of Voice was founded in 2014. It employs 11 to 50 people.
Where is Future of Voice based?
Future of Voice is headquartered in Berlin, Germany, in the Europe region.
How does Future of Voice make money?
Five revenue lines are on record. Conversational AI Consulting is the primary driver. The others are voice Skill and Chatbot Development, promotion and Go-to-Market Services, custom Voice Production and workshops and Training.
Who are Future of Voice's main competitors?
Direct peers on record are Cognigy, Parloa, Onlim, Spitch, Inbenta and Avaion. Regional players are boost.ai and DRUID AI. Broad incumbents are Kore.ai and Yellow.ai.
Does Future of Voice have an API?
No public API is recorded for Future of Voice.