INF
INF is a Florida-licensed insurance intermediary that sells travel medical insurance plans to non-U.S. residents visiting the United States, specializing in senior travelers and pre-existing condition coverage via its INFPlans.com platform and proprietary Robin Assist claims service.
- Company typePrivate
- Founded1988
- HeadquartersOrlando, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What INF does
INF is a privately held insurance intermediary founded in 1988 that specializes in travel medical insurance for non-U.S. residents visiting the United States. Operating through Integrated Specialty Coverages, LLC and its consumer-facing platform INFPlans.com, the company serves international travelers — including visiting family members, tourists, and business visitors — who need medical coverage during U.S. stays. INF is licensed in Florida (#L116931) and has protected over 105,000 travelers, paying $16M+ in claims, with a 4.7/5 Trustpilot rating and an A+ insurance rating.
The company offers a portfolio of travel medical insurance plans spanning fixed-benefit tiers (INF Premier X, Premier Plus X, Standard X) and comprehensive tiers (INF Elite X, Elite Plus X, Safevista), plus travel assistance products (HOP! Advantage, HOP! Prestige, BMI Travel Assist). The proprietary INF-Robin Assist platform coordinates 24/7 medical care, processes claims in nine languages, arranges direct billing through the UnitedHealthcare Options PPO network, and handles emergency evacuation and repatriation. Plans are underwritten by Crum & Forster, SPC and Sirius Point International Insurance Corp. Pricing is age-banded and duration-based, with a $10 membership fee and $5 administration fee per enrollment on top of policy premiums.
The business runs primarily on a direct-to-consumer model via the infplans.com website, where the quote and application process takes under five minutes, supplemented by a producer portal for licensed insurance agents. Distribution is supported through phone (24/7 toll-free and local numbers), WhatsApp, and WeChat. The customer base is heavily skewed toward senior travelers up to age 99 seeking pre-existing condition coverage that mainstream travel insurers exclude, with repeat-customer loyalty evidenced by 18+ year client relationships.
INF firmographics
Firmographics- Name
- INF
- Legal name
- Integrated Specialty Coverages, LLC
- Website
- https://infplans.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- INF is a Florida-licensed insurance intermediary that sells travel medical insurance plans to non-U.S. residents visiting the United States, specializing in senior travelers and pre-existing condition coverage via its INFPlans.com platform and proprietary Robin Assist claims service.
- Ownership category
- akta.pro rank
INF industry classification
Industry- Product category
- Travel Insurance
- NAICS
- Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance Agencies and Brokerages (524210), Insurance Carriers and Related Activities (524)
- SIC
- Accident & Health Insurance (6321), Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Travel Medical Insurance (Individual) (FSAIAEAI)
- akta.pro secondary industry
- Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation) (FSAJAJAB)
Keywords
Where INF is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
INF business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Travel Insurance Policy Premiums: Revenue generated from sale of travel medical insurance policies to non-U.S. residents. Coverage includes emergency medical expenses, acute onset of pre-existing conditions, medical evacuation, and trip interruption benefits. Premiums vary by plan type, coverage duration, age, and selected maximum limits.
- Membership and Administration Fees: Non-refundable enrollment fee of $10 plus $5 administration fee per enrollment. Extension requests incur additional $5 administration fee. These fees are charged on top of plan costs.
- BMI Travel Assist Plans: Travel assistance membership plans (Classico, Ultra, Ultra Plus, VIP, VIP Plus) providing medical and travel coordination services with various benefit limits ranging from $60,000 to $250,000 maximum coverage.
- Travel Assistance Add-ons: Additional travel assistance benefits including trip delay assistance, trip interruption support, lost baggage assistance, and emergency travel coordination services bundled with select plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | INF Premier X - Fixed-benefit travel medical insurance for ages 0-99 |
| Subscription | Pay-as-you-go | INF Standard X - Basic coverage for new sickness and accidents only |
| Subscription | Pay-as-you-go | Safevista - Comprehensive coverage for ages 0-69 |
| Subscription | Pay-as-you-go | HOP! Advantage - Cost-effective schedule-of-benefit plan |
| Subscription | Pay-as-you-go | HOP! Prestige - Premium travel plan with enhanced benefits |
| Subscription | Pay-as-you-go | BMI Travel Assist Plans - 60 day duration pricing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
INF product offering
Product offeringCore offering
INF designs and distributes travel medical insurance and travel assistance plans for non-U.S. residents visiting the United States. Its portfolio includes fixed-benefit and comprehensive plans covering accidents, new sicknesses, acute onset of pre-existing conditions, medical evacuation, repatriation, and trip-related disruptions, underwritten by Crum & Forster and Sirius Point and serviced through the proprietary INF-Robin Assist platform with direct billing via the UnitedHealthcare PPO network.
Product overview
INF (Integrated Specialty Coverages) operates as a travel insurance and assistance platform offering a portfolio of international visitor accident and sickness insurance plans. The product lineup spans two primary categories: (1) INF IVAS Plans — comprehensive and fixed-benefit travel medical insurance plans (INF Elite X, INF Elite Plus X, INF Premier X, INF Premier Plus X, INF Standard X, Safevista) that provide medical coverage, emergency evacuation, and repatriation; and (2) HOP! Assist Plans — travel assistance programs (HOP! Advantage, HOP! Prestige, BMI Travel Assist, BMI Travel Assist VIP) that offer travel disruption support, medical coordination, and acute onset coverage. All plans are supported by the INF-Robin Assist platform, which provides 24/7 direct billing coordination, claims processing, and global medical provider network access. Members manage policies through the MyINF Member Portal and Producer Portal, with provider searches available through the INF Plans Provider Directory (UHC PPO / First Health PPO networks). Plans are underwritten by Crum & Forster, SPC and Sirius Point, and are distributed online directly to non-U.S. residents traveling worldwide.
Differentiator
Problem solved
Functional benefit
Brands
- INF Premier X: Fixed-benefit travel medical insurance plan for non-U.S. residents ages 0-99 traveling internationally, with coverage for pre-existing conditions.
- INF Elite X
- INF Elite Plus X
- INF Premier Plus X
- INF Standard X
- Safevista
- HOP! Advantage
- HOP! Prestige
- BMI Travel Assist
- INF-Robin Assist
Products and services
- INF Elite X
Quantifiable outcome
- 4.7/5 Trustpilot rating demonstrating high customer satisfaction
- +3 more outcomes
Companies that use INF
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
INF technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
INF partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- UnitedHealthcare (UHC) PPO NetworkcoreINF plans utilize UnitedHealthcare Options PPO network, providing policyholders access to a broad network of in-network doctors, hospitals, urgent care clinics, and specialists. This integration enables lower copays and coinsurance for insured individuals, reducing out-of-pocket costs.
- Robin Assist (Claims Administrator)coreRobin Assist manages claims processing, coordinates with global medical providers, determines eligibility, and handles emergency evacuation and repatriation services. Claims support available in 9 languages including English, French, Spanish, Italian, German, Japanese, Arabic, Mandarin, and Portuguese.
- Crum & Forster, SPCcoreUnderwriter for select INF insurance plans. Provides the financial backing and risk coverage for policyholder claims.
- Sirius Point International Insurance Corp UK BranchcoreUnderwriter for HOP! Prestige and HOP! Advantage plans. A.M. Best Rating: A. Provides the financial backing and risk coverage for policyholder claims.
- BMI (Travel Assistance)coreBMI provides travel assistance services including 24/7 global travel and medical coordination, pre-existing condition assistance, COVID-19 medical assistance, and emergency transportation support. Plans include no deductibles and 100% coinsurance on many services.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
INF competitors and assessment
Company assessmentDirect peers
- VisitorsCoverage: Online marketplace and direct distributor of visitor health insurance for non-U.S. residents traveling to the U.S. Competes head-to-head with INF on plan comparison, online quoting, and integration with multiple underwriters serving the same inbound-traveler niche.
- Insubuy: Established online broker specializing in visitor and immigrant health insurance for non-U.S. citizens visiting the U.S. Directly comparable to INF in target customer (inbound visitors, including seniors with pre-existing conditions) and DTC online distribution model.
- American Visitor Insurance (Avi International): Specialist broker of visitor medical insurance plans for non-U.S. residents traveling to the U.S. Overlaps directly with INF's product mix (fixed-benefit and comprehensive plans for inbound travelers) and customer base of visiting families and seniors.
- Seven Corners: Travel health insurance carrier and administrator offering plans for international travelers, with particular strength in coverage for non-U.S. visitors to the U.S. and pre-existing condition riders. Comparable to INF in plan design, underwriting approach, and target inbound segments.
- WorldTrips (HCCMIS): Travel medical insurance brand (formerly part of HCC) underwritten by Lloyd's, selling individual travel medical plans (Atlas, Patriot) to international travelers, including visitors to the U.S. Closely comparable to INF in product structure and target use cases.
- International Medical Group (IMG): Provider of international travel and expatriate medical insurance products including the Patriot Travel series. Directly competes with INF in travel medical insurance for non-U.S. residents visiting the U.S. and globally mobile individuals.
- GeoBlue: Specialist in international travel medical and expatriate health insurance with strong U.S. provider network access. Competes with INF in the inbound visitor segment and on pre-existing condition coverage options for international travelers.
Emerging players
- Trawick International: Provider of travel medical insurance and international student/health plans for non-U.S. visitors. Comparable niche focus and product line to INF, with growing emphasis on visitor insurance for older travelers and pre-existing conditions.
- VisitorsHealth.com: Online broker focused on visitor health insurance for non-U.S. residents coming to the U.S., selling plans from multiple carriers. Directly comparable in target customer and distribution model, with overlap on senior visitors and pre-existing condition products.
Broad incumbents
- Allianz Travel: Global travel insurance incumbent offering trip cancellation, medical, and visitor coverage products. While not specialist-focused on the inbound visitor niche like INF, it competes at the margin on travel medical coverage and is increasingly used as a comparison benchmark for INF plans.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
INF social profiles
Digital presenceINF financial estimates
Financial estimateRevenue estimate
Valuation estimate
INF leadership team
Management profileNumber of profiles
Profiles1 record
INF funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
INF M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about INF
What does INF do?
INF designs and distributes travel medical insurance and travel assistance plans for non-U.S. residents visiting the United States. Its portfolio includes fixed-benefit and comprehensive plans covering accidents, new sicknesses, acute onset of pre-existing conditions, medical evacuation, repatriation, and trip-related disruptions, underwritten by Crum & Forster and Sirius Point and serviced through the proprietary INF-Robin Assist platform with direct billing via the UnitedHealthcare PPO network.
Is INF a public or private company?
INF is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was INF founded?
INF was founded in 1988. It employs 11 to 50 people.
Where is INF based?
INF is headquartered in Orlando, United States, in the North America region.
How does INF make money?
Four revenue lines are on record. Travel Insurance Policy Premiums are the primary driver. The others are membership and Administration Fees, BMI Travel Assist Plans and travel Assistance Add-ons.
Who are INF's main competitors?
Direct peers on record are VisitorsCoverage, Insubuy, American Visitor Insurance (Avi International), Seven Corners, WorldTrips (HCCMIS), International Medical Group (IMG) and GeoBlue. Emerging players are Trawick International and VisitorsHealth.com. Allianz Travel is listed as a broad incumbent.
Does INF have an API?
No public API is recorded for INF.
What industry is INF in?
INF's product category is Travel Insurance. Its primary akta.pro industry code is FSAIAEAI, Travel Medical Insurance (Individual), with a secondary code of FSAJAJAB, Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation). Its NAICS code is 5242 and its SIC code is 6321.